汇丰银行-Customer Service Representative (12-month contract)

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Position：Customer Service Representative (12-month contract)
' }+ d6 T, M+ a5 SWorking Location：Canada-Ontario-Toronto
+ q7 E  w. P" O$ B/ j  ELanguage: English
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岗位名称：客服代表
8 X* h  q9 y4 n企业名称：加拿大汇丰银行
& |6 y( r/ [' s+ [! Q" l工作地点：加拿大多伦多
语言要求：英语
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( O; o' K( T$ h/ p* |$ ~  G' IHow To Apply
- p5 D& Q9 v8 B: }$ D2 FHSBC only accepts the official application via the following link.
点击申请-Click here to apply
如何申请
HSBC授权加华招聘发布职位信息，申请流程完全遵守HSBC要求的官网流程。
% Y4 }2 [- h0 G' x" W* u$ F; ]不接受电话或者邮件申请，点击以上链接申请。

$ T. I' `: \$ Y, e0 GKnowledge & Experience / Qualifications:
- Secondary school graduate
" A' Y7 l( K# J. ^: g- Minimum 6 months experience in a related role.
& ?: q! v9 [% H( h5 R; t! Q- K- Team player and development minded.
. W' ~" m, h) `8 O' F- Strong communication (verbal and written), customer service, and interpersonal skills.
! _! w& H7 I. z% l- M2 W+ [7 ^- Ability to learn and operate new software and technology.
% o7 H3 f/ {# U6 m- Detailed orientated with good time management and organizational skills.
% R5 Y2 {  C0 W" T1 J( B" h$ ~- Ability to multi-task, and work independently.
1 o5 {/ R$ ^/ ?* N) L- Professional appearance and attitude.
7 d+ J4 E; ?! c+ _' ]- Previous customer service/banking industry experience an asset.
0 d2 r! E# }6 h& V1 _6 E, ]- Ability to handle large volumes, tight turnarounds, and multiple deadlines.
; p2 |) h0 }: S( g% E, e4 H2 u- Some experience with conflict resolution required.
- Cantonese and Mandarin language skills an asset.