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鲜花(1394) 鸡蛋(16)
发表于 2004-11-3 21:38 | 显示全部楼层 |阅读模式
老杨团队,追求完美;客户至上,服务到位!
这两天网站总有问题,我跟鬼子反映了问题,他们说没发现。谁能帮我写一个回复?$ |9 w0 f4 ^2 K, N
下面是我们之间的通信:& T; A+ `5 c! s6 f- y* e9 O

7 ~" l. G6 |+ j' g  N' z: u4 KI have browsed various pages on your site, with no error. On what specific
2 l7 @0 t* y! f, c$ H* G1 X- `URL are you receiving this error message? Please do advise.: I8 e; U) {( T/ R9 D  B) A( F) d

/ ]* m/ q( {3 h4 c9 _Thank you,
, T# k/ o! ]7 Q/ p, ^2 fDerek D. Newton,
) k( E- E) I1 K" l' WNetwork Operations Center, Tera-byte.com
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fanyang_ect@hotmail.com wrote (Wed, Nov 3 2004 18:24:36):
; ~. l( m  ?7 j+ H' m+ `> Hello Mr. Smith,
0 ^. V$ @' T5 z$ n> 0 ]' M, D8 W  W: k
> Thank you for your reply. But I met the same problem many times today and 3 @( b9 K% ~7 [- J3 `8 U- e
many visiters have the same porblem. Would you please check
. u3 e. O3 i  S5 m4 @http://www.edmontonchina.com again? Maybe the first time is OK, but when you
8 K- `3 j: `& Z  a1 R! pclick many links you will find the problem. Thanks.
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> The problem is:  Z! q, ~2 h) h! F
> Internal Server Error# ^" Z( ?- H1 J- [/ E1 ^) R
> The server encountered an internal error or misconfiguration and was unable - @4 P# m8 r7 w" y
to complete your request. ( L- c1 }) }9 T2 W" N- f5 }" U+ u: @
> Please contact the server administrator, webmaster@edmontonchina.com and
& ]: a# u" I( @1 `( qinform them of the time the error occurred, and anything you might have done
2 o* U! s1 }# A/ K, Mthat may have caused the error. 5 `6 K. h0 {' b  `6 i
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> More information about this error may be available in the server error log. 2 h* t. K6 G$ ?+ n
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> # C/ Z2 P! Q4 G1 C9 a0 m# ^; q% r
> " h3 n2 F/ s6 E+ D5 u- n6 r
> ----------------------------------------------------------------------------
* e6 O0 j: X$ C' {" b----
2 Q4 I, I6 d4 n# i* l> 1 T9 G0 ?" `' n2 p
> Apache/1.3.27 Server at www.edmontonchina.com Port 80& x; H' K) Q8 }. M
> ----- Original Message -----
" V7 \; p- L5 b  ?" J# ^) O> From: "Martin Smith via RT" <support@tera-byte.com>
. y( ?2 M4 R  ~- ^. |> To: <fanyang_ect@hotmail.com>
4 }  l7 A! z6 K> Sent: Tuesday, November 02, 2004 9:40 PM2 I, N, V: l# Y1 Q( z
> # V9 i; U6 Z3 z0 w3 R) R, A9 j4 h, Y
> * z* J, _+ R8 h* ~0 b
> > Your website seems to be coming up fine right now.
6 F+ u6 F+ s+ ~. |4 B) H> >
( V3 B: M. H8 O! G> > Feel free to contact us again if you have further questions.  X% b: @- e( q
> >
7 `4 d: f, ^3 K5 O, |> > Martin Smith
+ n: {7 ~" B- \1 K" Y9 u> > Network Operations Centre
, A8 u$ J6 x: v5 u3 R> > Tera-Byte DOT COM, Inc.
鲜花(0) 鸡蛋(0)
发表于 2004-11-3 22:15 | 显示全部楼层
Hello Mr. Newton," P- ~  {/ J! D! A0 `

, M& ?+ l& d0 y$ s6 `6 Z, wThis error message has showed several times when I get to browse a topic, create a  new topic or reply a topic. For example, sometime when I open a topic, the message will show up. But it will be fine after I keep refreshing the URL 4 to 5 times. There is no special page with the problem. It could happen on every page.  Other visitors have reported the same problem recently.
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2 S/ w' B& [1 S6 aI hope this information is helpful for you. And I will very appreciated if you can solve this problem as soon as possible.
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[ Last edited by 水上村 on 2004-11-4 at 01:21 AM ]
鲜花(1394) 鸡蛋(16)
 楼主| 发表于 2004-11-3 23:01 | 显示全部楼层
多谢水上村,照你写的发出去了。
鲜花(0) 鸡蛋(0)
发表于 2004-11-3 23:30 | 显示全部楼层
老杨团队 追求完美
不谢,都是自己的事儿。:lol:
鲜花(0) 鸡蛋(0)
发表于 2004-11-4 05:25 | 显示全部楼层
不错不错,都是好同志!!!!:P
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