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鲜花(1394) 鸡蛋(16)
发表于 2004-11-3 21:38 | 显示全部楼层 |阅读模式
老杨团队,追求完美;客户至上,服务到位!
这两天网站总有问题,我跟鬼子反映了问题,他们说没发现。谁能帮我写一个回复?
. ]  K/ w8 R( ?0 e9 x下面是我们之间的通信:
+ X  d; ], ^9 [3 y+ r6 B
& q* |/ B" }' L* e" eI have browsed various pages on your site, with no error. On what specific : g: v8 O; C) S! d  j* d$ _. ~
URL are you receiving this error message? Please do advise.( c% H' I3 E/ z; x* ~0 R( R8 B

- j8 Z! s8 r1 R8 C8 ~; PThank you,
" z' x1 v$ N  Z3 @  Q  JDerek D. Newton,
. L' P% q" W2 gNetwork Operations Center, Tera-byte.com
/ g5 {5 q4 y& H; \7 v* Z5 ]) q% A
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! A" a% d, ^: j; _, t! Ffanyang_ect@hotmail.com wrote (Wed, Nov 3 2004 18:24:36):
& P2 F+ C, v# B" M/ K2 p( s> Hello Mr. Smith," p) `- r. D" M, k
> . k1 W% k2 W0 L+ N
> Thank you for your reply. But I met the same problem many times today and
+ i! h, l( G$ Y9 ~* T# q; |2 Umany visiters have the same porblem. Would you please check ' s7 ]  d' `" V
http://www.edmontonchina.com again? Maybe the first time is OK, but when you ( E8 h+ w8 q& B6 K5 H
click many links you will find the problem. Thanks.# t  {1 I; e% F
> , D0 H0 y; r$ i" |) o  L+ w
> The problem is:
; X7 s% {' i4 `* W5 j> Internal Server Error0 r+ ?. Z+ W7 s8 p! q# h3 Z' o
> The server encountered an internal error or misconfiguration and was unable
' @3 {' x9 c8 ?/ k$ Z3 eto complete your request.
. V7 m! n. J& a4 [7 V1 f$ @- C> Please contact the server administrator, webmaster@edmontonchina.com and
% Z( P9 _0 B/ Kinform them of the time the error occurred, and anything you might have done
5 D  K* k3 a- }* h0 D. ?+ |! nthat may have caused the error.
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# L1 E. h! ^' ]4 f6 j; @+ Q; J> More information about this error may be available in the server error log. * q9 Z! I  ~" t4 x' g- M( r
>
. `$ T1 ^$ [, E8 G4 P3 i7 k>
) @) W6 D% b; G>
+ r& g% M3 b" ?! {7 d> ----------------------------------------------------------------------------
" D; u3 F8 t  ]( i6 G' E1 m----
, _/ @& |) x2 f! H2 w/ U>
% W, |4 o% H, e' ~" Q0 y> Apache/1.3.27 Server at www.edmontonchina.com Port 80
! D; H1 `5 m0 g" N8 q9 L' D> ----- Original Message -----
* s) |* q  U1 j( p> From: "Martin Smith via RT" <support@tera-byte.com>
* \  _$ r6 D/ `4 n' m( X0 \> To: <fanyang_ect@hotmail.com>' j9 x' R. \0 f1 Z) c1 @
> Sent: Tuesday, November 02, 2004 9:40 PM
. @9 z" i1 @5 |0 N, f>
% J2 a( I. `8 l5 y- o>
) C3 P. F- I' q: s> > Your website seems to be coming up fine right now.- o& k% e' Z  y
> > 7 o$ F: t6 Z; P, W) r
> > Feel free to contact us again if you have further questions.
. d8 w" O- e2 \* ]2 ?> > 3 N7 E. X, J$ m( r9 b# J
> > Martin Smith3 D; ]. n! {- r" [0 J' B
> > Network Operations Centre
  w: S# ]) l+ j9 U4 c> > Tera-Byte DOT COM, Inc.
鲜花(0) 鸡蛋(0)
发表于 2004-11-3 22:15 | 显示全部楼层
Hello Mr. Newton,
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5 W. d' E/ r$ LThis error message has showed several times when I get to browse a topic, create a  new topic or reply a topic. For example, sometime when I open a topic, the message will show up. But it will be fine after I keep refreshing the URL 4 to 5 times. There is no special page with the problem. It could happen on every page.  Other visitors have reported the same problem recently. ' p0 B* V; P7 X0 c

$ ~1 w/ c" [2 J9 I4 C  SI hope this information is helpful for you. And I will very appreciated if you can solve this problem as soon as possible.0 e4 o2 M8 g& x; t; `& I8 r
2 |8 P( e" I1 b  `6 h; {: ?
[ Last edited by 水上村 on 2004-11-4 at 01:21 AM ]
鲜花(1394) 鸡蛋(16)
 楼主| 发表于 2004-11-3 23:01 | 显示全部楼层
多谢水上村,照你写的发出去了。
鲜花(0) 鸡蛋(0)
发表于 2004-11-3 23:30 | 显示全部楼层
老杨团队 追求完美
不谢,都是自己的事儿。:lol:
鲜花(0) 鸡蛋(0)
发表于 2004-11-4 05:25 | 显示全部楼层
不错不错,都是好同志!!!!:P
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