Hape International Inc.

33118188

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Position: Hape Order Processing & Logistic & Inventory Coordinator

Type: Full Time

5 F. ]* G# d( y4 f3 l2 C$ r7 e+ vCompany Address:

. {/ \  }8 N: i( t# w. W2 xHaPe International Inc
199 Pembina Road – 2nd Floor
Sherwood Park, AB
T8H 2W8
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! k6 l9 F- i0 Y- \% s: W3 NJob Description

Requirements:
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2 d$ C$ t2 d0 R* B4 U7 H- Carefulness and Accuracy about data checking and data entry.
9 y- K$ d% Z% f# o$ o$ w- Attendance is key factor
- Must be detail oriented with the ability to multi-task and strong time management skills
- Thinking and working logistically,  responsibly, independently, accurately and timely.
- Excellent written and verbal communication skills.
- Teamwork request - Works well with others and independently. Work needs to be done in time manner.
- Intermediate to advanced Microsoft Office skills, particularly with Excel, Word and Outlook. Strong Excel skills is required.
- Could handle high pressure work and cold calls.
- Working Hour request: 7:00 am – 3:30 pm with 1 hour break in between (Monday to Friday except statutory holiday)
- Overtime may be require during Oct – Dec busy season.
, K2 t8 ~9 |9 c" k. s- Bilingual in Mandarin and English is required
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Job Duties:

1 ], R- j$ ]5 O+ U0 a# I0 oI.        Order Related

- Check order Accuracy in time manner
- Order Acknowledge by email
- Order Checking according to guideline
- Order/Data entry Accuracy in time manner
- Charge Credit Card to approve payment
  D9 @- U" G8 J- b1 e- Send orders to warehouse to process
' n* f5 \. ]+ f2 Z5 M- ~- Communicate with warehouse if there is any special request or Inventory Shortage
- Follow up and report about order status
- Ensuring the safe and timely pick-up and delivery of shipments.
- Monitoring shipments, costs, timelines, and productivity.
- Addressing and resolving shipment and inventory issues independently
- Submit ASN and invoice on Customer Portal in Time Manner.
- Submit weekly inventory update on assigned Portal
- Point of contact with warehouse for all related matters
- Point of contact with Factory in China
- Check Customer credit and fill backorders accordingly
- Communicate with warehouse for shipment shortage
- Coordinate and investigate client logistic associated charge backs like shortages, lost/ damage product in transit and missed deliveries with     account representative
( T7 P3 D0 D& Q  ~- Submit claim with Fedex or LTL carriers. Follow up from A to Z.
- EDI accounts related work and others as required

II.        Logistic:

$ F! n( W+ j# V) l9 R- Organizing and managing inventory, storage, and transportation.
- Analyzing and optimizing logistical procedures
3 f" \; F6 J) M- Recommend most efficient means of transportation needs and procedures.
& A6 K9 G- J1 K. _" G  z- Support monthly summary of transporter scorecard reports along with tracking metrics.
- Perform on going evaluation and review of transportation arrangement for constant improvement opportunities.
- Collect scorecard metrics and ensure to persuade changes with suppliers.
- Investigate alternative distribution processes effectiveness for definite customers as required.
- Identify sensitive clients and interact special customer requirements with carriers.
- i- g( B( D: p. Y8 X- Develop and present status reports to improve and supervise logistics order performance.
$ Y5 }" w% j4 ^2 [- Instruct carrier agents and supervise for ample action and results concerning transportation.
- p/ Q/ b# n, K- Identify best cost effective procedure of transportation.

! ^' ~. S) Q6 H' hIII.        Others:

* u9 _3 `. B+ @- Respond to customer & Internal team’s inquiries and ability to solve problems
7 T4 _3 p( Y& k3 p- Be fully responsible. Inquiries need to be followed from A to Z on your own and in time manner
- Work out Sales or Inventory related Reports on Monthly Basis or others as required
- Work out Weekly Sales Report
7 k& `. k5 q. w# D- Data Analysis on Weekly Sales Through Report for 2-5 key accounts
- Update system with Shipping information at order level
- l+ I8 ~% z: Q' [; L+ R- Assist Auditing’s request for Order Processing related procedures
: N, `5 ^: m& \7 M$ V- Customer Service and other duties as required.

Please submit your resume to info@hapetoys.com, thank you!

33118188

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