Hape International Inc.

33118188

! L+ w! `4 n: X3 b
Position: Hape Order Processing & Logistic & Inventory Coordinator
2 Z% T# T0 E8 h& o; [7 G& [3 M
Type: Full Time

/ w2 ~5 y1 [1 q# O: N; kCompany Address:

8 {# K3 Z" W, D1 ~9 ~HaPe International Inc
199 Pembina Road – 2nd Floor
9 _$ J* d8 f- e3 l9 q9 TSherwood Park, AB
T8H 2W8

- _) p4 }  a3 q1 L4 ~) VJob Description

Requirements:

- Carefulness and Accuracy about data checking and data entry.
. Y3 p' h2 h' Z  D! X9 x" H- Attendance is key factor
) }' s9 ^6 w: i( }0 ]0 ?4 R" O- Must be detail oriented with the ability to multi-task and strong time management skills
% A0 U5 \2 _* P# _* H- Thinking and working logistically,  responsibly, independently, accurately and timely.
- Excellent written and verbal communication skills.
' W# w& z+ i5 P! e. ]* M- Teamwork request - Works well with others and independently. Work needs to be done in time manner.
8 J* W6 i3 Q, c1 A- Intermediate to advanced Microsoft Office skills, particularly with Excel, Word and Outlook. Strong Excel skills is required.
- Could handle high pressure work and cold calls.
* b, p  h( j- [4 W% z! V& u2 d; l- ?- Working Hour request: 7:00 am – 3:30 pm with 1 hour break in between (Monday to Friday except statutory holiday)
# u# e+ \8 k6 D; B  y: R9 ~% \- Overtime may be require during Oct – Dec busy season.
: @% R- h4 ?# E) s- Bilingual in Mandarin and English is required

& H, U# ?% m5 K: U5 GJob Duties:

I.        Order Related
# Z& f8 l8 M' t: N$ x
- Check order Accuracy in time manner
- Order Acknowledge by email
# ]8 q9 T  t8 C0 f6 {4 C- Order Checking according to guideline
8 [8 t8 \% v$ ~! b( B5 Q9 O- Order/Data entry Accuracy in time manner
% e. i' T! i( n0 f- Charge Credit Card to approve payment
( s) s, z3 i2 M7 M% u3 d- Send orders to warehouse to process
* V* }; Z% C- m4 h$ ~* A/ F5 h- Communicate with warehouse if there is any special request or Inventory Shortage
: y. A8 e3 @- G; P1 U% [- Follow up and report about order status
8 ]5 O1 r( R8 ^. w- Ensuring the safe and timely pick-up and delivery of shipments.
+ i2 ?, m* v+ X, B( z2 p4 H- Monitoring shipments, costs, timelines, and productivity.
* H4 R( Z2 `* M$ d# ^- Addressing and resolving shipment and inventory issues independently
- L2 _* {* L4 _- f2 k; u( `0 ^- Submit ASN and invoice on Customer Portal in Time Manner.
- Submit weekly inventory update on assigned Portal
- Point of contact with warehouse for all related matters
' y* j3 V! q* O$ J3 j; H- c% K, _- Point of contact with Factory in China
# T7 q$ C& V, F" \9 F' j3 q4 n. J- Check Customer credit and fill backorders accordingly
4 C! z, o4 f4 g' b! e- Communicate with warehouse for shipment shortage
- Coordinate and investigate client logistic associated charge backs like shortages, lost/ damage product in transit and missed deliveries with     account representative
- Submit claim with Fedex or LTL carriers. Follow up from A to Z.
; N0 Q( q7 m# K! N, Y! d3 Y- EDI accounts related work and others as required
; p- z4 [" o/ m
II.        Logistic:
  |: T' Y; P* N
- Organizing and managing inventory, storage, and transportation.
- Analyzing and optimizing logistical procedures
; |# t, f. B, }" }0 R/ W- Recommend most efficient means of transportation needs and procedures.
- Support monthly summary of transporter scorecard reports along with tracking metrics.
- Perform on going evaluation and review of transportation arrangement for constant improvement opportunities.
7 h' K) ~& U: L- R- Collect scorecard metrics and ensure to persuade changes with suppliers.
- Investigate alternative distribution processes effectiveness for definite customers as required.
' g9 d5 J# j+ h- Identify sensitive clients and interact special customer requirements with carriers.
- Develop and present status reports to improve and supervise logistics order performance.
( Q" m: m6 q/ j, C7 \' _; i- Instruct carrier agents and supervise for ample action and results concerning transportation.
! n  @0 O, Y2 r) }- Identify best cost effective procedure of transportation.

, K& O7 t/ Z' Q8 T  `III.        Others:

* Z- k$ T: R; D' C' m- Respond to customer & Internal team’s inquiries and ability to solve problems
- Be fully responsible. Inquiries need to be followed from A to Z on your own and in time manner
, O/ P% I% g8 c; p, K- Work out Sales or Inventory related Reports on Monthly Basis or others as required
- Work out Weekly Sales Report
- Data Analysis on Weekly Sales Through Report for 2-5 key accounts
- Update system with Shipping information at order level
% P; Z% j4 P( h  N, ~( n- A; |4 |- Assist Auditing’s request for Order Processing related procedures
- Customer Service and other duties as required.

0 Z1 }% V- M: Z4 N! q/ oPlease submit your resume to info@hapetoys.com, thank you!

33118188

Up Up Up