Hape International Inc.

33118188

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Position: Hape Order Processing & Logistic & Inventory Coordinator

Type: Full Time

Company Address:

3 D2 |2 p" E! Z# f, RHaPe International Inc
( {' T' n. T' `: e/ R1 d/ L3 u; K199 Pembina Road – 2nd Floor
Sherwood Park, AB
T8H 2W8
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) f% H7 L6 O1 O% u- kJob Description
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Requirements:

3 [& u& m' f0 M0 Z- Carefulness and Accuracy about data checking and data entry.
- Attendance is key factor
! u. k& U; S: Q2 w- Must be detail oriented with the ability to multi-task and strong time management skills
- Thinking and working logistically,  responsibly, independently, accurately and timely.
: F2 ^- a$ k0 j7 D; [) H! v/ a- Excellent written and verbal communication skills.
- Teamwork request - Works well with others and independently. Work needs to be done in time manner.
1 Z3 O1 H5 B6 Q, j/ P: z, R- Intermediate to advanced Microsoft Office skills, particularly with Excel, Word and Outlook. Strong Excel skills is required.
0 h" E) U1 `" U4 Q" c6 k5 D/ q- Could handle high pressure work and cold calls.
; [9 M# G$ Q  v; h+ v- Working Hour request: 7:00 am – 3:30 pm with 1 hour break in between (Monday to Friday except statutory holiday)
% ?: v  K+ T' i/ d' t+ a  p- Overtime may be require during Oct – Dec busy season.
6 l* w# L( O; {) @2 v- Bilingual in Mandarin and English is required

2 l  Z! f, _$ Z1 ~8 |Job Duties:
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4 \0 d# }* C) m0 }' AI.        Order Related
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- Check order Accuracy in time manner
- Order Acknowledge by email
& Q& k, R# _9 y) t0 q- Order Checking according to guideline
4 `( j2 C$ i* _3 |' e, s/ U- Order/Data entry Accuracy in time manner
- Charge Credit Card to approve payment
4 D; Z; v' y0 z6 M* N9 @! l- Send orders to warehouse to process
- Communicate with warehouse if there is any special request or Inventory Shortage
- Follow up and report about order status
- Ensuring the safe and timely pick-up and delivery of shipments.
+ D7 u* {: W2 e  O# X7 ~; q' {; S- Monitoring shipments, costs, timelines, and productivity.
" C+ g5 I% D5 Q2 _8 C# L: |- Addressing and resolving shipment and inventory issues independently
- Submit ASN and invoice on Customer Portal in Time Manner.
- Submit weekly inventory update on assigned Portal
- Point of contact with warehouse for all related matters
- Point of contact with Factory in China
- n# w: Z' E4 `. N( j/ x, w( u- Check Customer credit and fill backorders accordingly
9 h2 ?6 |% Y9 I2 M5 n- Communicate with warehouse for shipment shortage
- Coordinate and investigate client logistic associated charge backs like shortages, lost/ damage product in transit and missed deliveries with     account representative
- Submit claim with Fedex or LTL carriers. Follow up from A to Z.
- EDI accounts related work and others as required

6 x7 F( I. {4 [2 }* T$ |. ^II.        Logistic:
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- Organizing and managing inventory, storage, and transportation.
1 L  ]: o+ I! J$ A& l- Analyzing and optimizing logistical procedures
" v: Q) _8 s$ w7 X0 [- Recommend most efficient means of transportation needs and procedures.
- Support monthly summary of transporter scorecard reports along with tracking metrics.
- Perform on going evaluation and review of transportation arrangement for constant improvement opportunities.
- Collect scorecard metrics and ensure to persuade changes with suppliers.
' \0 x  p& o9 g- w4 c) U- Investigate alternative distribution processes effectiveness for definite customers as required.
6 }- ~/ ?6 }( C+ d0 K/ O- Identify sensitive clients and interact special customer requirements with carriers.
- M/ s- C$ \7 p0 }. b- Develop and present status reports to improve and supervise logistics order performance.
$ p! p, s4 |5 E- Instruct carrier agents and supervise for ample action and results concerning transportation.
4 I( \4 Y! u2 t* o8 R* u" Z4 p3 l- Identify best cost effective procedure of transportation.

3 [7 K  S, h, \8 L1 hIII.        Others:
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7 t# j# V! ?- S$ K* Y- Respond to customer & Internal team’s inquiries and ability to solve problems
* U8 {( b- e/ u5 g# z) p) M- Be fully responsible. Inquiries need to be followed from A to Z on your own and in time manner
/ z4 v" [: j) q: j. C& a- Work out Sales or Inventory related Reports on Monthly Basis or others as required
- Work out Weekly Sales Report
- Data Analysis on Weekly Sales Through Report for 2-5 key accounts
* ]- E: @3 ^' m. [  i- Update system with Shipping information at order level
- Assist Auditing’s request for Order Processing related procedures
- Customer Service and other duties as required.
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Please submit your resume to info@hapetoys.com, thank you!

33118188

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