Hape International Inc.

33118188

Position: Hape Order Processing & Logistic & Inventory Coordinator
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+ l6 u) [' w0 S; G$ k# pType: Full Time
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0 Q' a6 L2 V9 eCompany Address:
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HaPe International Inc
- w/ X+ b3 T, v! ], N199 Pembina Road – 2nd Floor
Sherwood Park, AB
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Job Description
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Requirements:

: \) J: A  R' `& n# f: Y- Carefulness and Accuracy about data checking and data entry.
/ T8 u0 t$ J% S. r& s- Attendance is key factor
- Must be detail oriented with the ability to multi-task and strong time management skills
/ h( w- d' }' o3 \- Thinking and working logistically,  responsibly, independently, accurately and timely.
) L& e; B! k$ I0 N6 N+ G& t- L- Excellent written and verbal communication skills.
: I9 Q* h5 N8 t1 H4 b- Teamwork request - Works well with others and independently. Work needs to be done in time manner.
) O! ?  g9 [5 X- Intermediate to advanced Microsoft Office skills, particularly with Excel, Word and Outlook. Strong Excel skills is required.
. J; r! `  Y1 u) N  p- Could handle high pressure work and cold calls.
- Working Hour request: 7:00 am – 3:30 pm with 1 hour break in between (Monday to Friday except statutory holiday)
6 a5 _# g# e6 z/ d" H- Overtime may be require during Oct – Dec busy season.
- Bilingual in Mandarin and English is required

- R( ~/ s2 l% AJob Duties:
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: v- j4 l9 T7 J) V  B" L( u# SI.        Order Related
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- Check order Accuracy in time manner
- Order Acknowledge by email
- Order Checking according to guideline
- Order/Data entry Accuracy in time manner
& X3 R* \6 q6 Q7 R- Charge Credit Card to approve payment
+ g5 U3 C6 \2 Z( e/ k9 y- Send orders to warehouse to process
- Communicate with warehouse if there is any special request or Inventory Shortage
3 i. x1 m8 u! _0 M' P+ l" U& D- Follow up and report about order status
- Ensuring the safe and timely pick-up and delivery of shipments.
- Monitoring shipments, costs, timelines, and productivity.
( T$ `/ c' _5 |- K% E! |9 x- Addressing and resolving shipment and inventory issues independently
7 q0 b2 G' M" d* u! }- Submit ASN and invoice on Customer Portal in Time Manner.
1 b$ @# c  G2 ^3 R9 v. D2 o0 l% c- Submit weekly inventory update on assigned Portal
$ h' D: ?  F7 E  j7 G8 P) n- Point of contact with warehouse for all related matters
- Point of contact with Factory in China
8 b! H4 |" \4 v/ B+ W4 N/ F; e5 b- Check Customer credit and fill backorders accordingly
- Communicate with warehouse for shipment shortage
- Coordinate and investigate client logistic associated charge backs like shortages, lost/ damage product in transit and missed deliveries with     account representative
- Submit claim with Fedex or LTL carriers. Follow up from A to Z.
- EDI accounts related work and others as required
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II.        Logistic:
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- Organizing and managing inventory, storage, and transportation.
# @9 T, h" _' n. S. W- Analyzing and optimizing logistical procedures
- Recommend most efficient means of transportation needs and procedures.
- Support monthly summary of transporter scorecard reports along with tracking metrics.
- Perform on going evaluation and review of transportation arrangement for constant improvement opportunities.
- Collect scorecard metrics and ensure to persuade changes with suppliers.
- ]' ^7 H, ]+ N- Investigate alternative distribution processes effectiveness for definite customers as required.
- Identify sensitive clients and interact special customer requirements with carriers.
0 p. }' p0 A" w; s, L- Develop and present status reports to improve and supervise logistics order performance.
- Instruct carrier agents and supervise for ample action and results concerning transportation.
; [2 w# f. i! Y. ]- Identify best cost effective procedure of transportation.

6 u9 d9 g- `6 c# f# g/ jIII.        Others:
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- Respond to customer & Internal team’s inquiries and ability to solve problems
. @( Z+ d; w" H, I" _- P: J- Be fully responsible. Inquiries need to be followed from A to Z on your own and in time manner
- Work out Sales or Inventory related Reports on Monthly Basis or others as required
* F2 ~" ^) E& L+ o5 F. }- Work out Weekly Sales Report
3 p! j$ t% l& s2 r% h- Data Analysis on Weekly Sales Through Report for 2-5 key accounts
; w7 y7 n4 {  u% `& e4 ~- Update system with Shipping information at order level
- Assist Auditing’s request for Order Processing related procedures
- Customer Service and other duties as required.

1 s6 M+ m+ y& R2 [5 iPlease submit your resume to info@hapetoys.com, thank you!

33118188

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