Hape International Inc.

33118188

Position: Hape Order Processing & Logistic & Inventory Coordinator
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( M; Y! L) b) n- i, A/ iType: Full Time

$ x. \! H4 [* O+ n' G3 i, ?# {Company Address:
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HaPe International Inc
- W, h$ [8 m7 z199 Pembina Road – 2nd Floor
5 d9 ^. j# U# Z+ s  Z% }Sherwood Park, AB
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) j. C0 `" T6 S+ ^, B- f9 aJob Description
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- \* S) w7 q8 w* D! Z# e! k: }- zRequirements:

- Carefulness and Accuracy about data checking and data entry.
- Attendance is key factor
6 n' {4 s' l* n5 N& O/ d9 u' q- Must be detail oriented with the ability to multi-task and strong time management skills
' [( {" j' V- b( q; r: v; @# ^- Thinking and working logistically,  responsibly, independently, accurately and timely.
- Excellent written and verbal communication skills.
' L. G( q' D( b( G- S( x* W, T* X/ j- Teamwork request - Works well with others and independently. Work needs to be done in time manner.
# B9 @" F, X3 d1 X) K- Intermediate to advanced Microsoft Office skills, particularly with Excel, Word and Outlook. Strong Excel skills is required.
- Could handle high pressure work and cold calls.
- Working Hour request: 7:00 am – 3:30 pm with 1 hour break in between (Monday to Friday except statutory holiday)
- Overtime may be require during Oct – Dec busy season.
' Y& d+ ~' i8 W" z8 x# A8 o2 j- Bilingual in Mandarin and English is required

Job Duties:
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2 H. o1 F# ^) j: f2 C$ gI.        Order Related

8 @. O! S- u7 A& d. ^- r- Check order Accuracy in time manner
3 @! j( y/ g: q- |- Order Acknowledge by email
% m$ E0 X- |7 y; U- Order Checking according to guideline
- Order/Data entry Accuracy in time manner
+ Y+ T" X+ S' H" s+ m- Charge Credit Card to approve payment
- Send orders to warehouse to process
+ {8 C0 g6 q; A% i9 @6 S0 @- Communicate with warehouse if there is any special request or Inventory Shortage
! L4 j7 |! @3 n; z2 }! F& c- Follow up and report about order status
$ _5 C5 F0 N) X7 o# L0 s- Ensuring the safe and timely pick-up and delivery of shipments.
- Monitoring shipments, costs, timelines, and productivity.
- Addressing and resolving shipment and inventory issues independently
( {! q9 u& C8 A) \  I! F- Submit ASN and invoice on Customer Portal in Time Manner.
: O9 `9 H# @: i9 W+ O6 Z- Submit weekly inventory update on assigned Portal
. q8 d+ H8 M7 I/ E9 {# l$ a8 z  V- Point of contact with warehouse for all related matters
- Point of contact with Factory in China
6 u% R. d- l0 a- Check Customer credit and fill backorders accordingly
! F' }. N/ t' o4 i9 k- Communicate with warehouse for shipment shortage
- Coordinate and investigate client logistic associated charge backs like shortages, lost/ damage product in transit and missed deliveries with     account representative
7 h- l( k( ]" z) p/ L; W% E- Submit claim with Fedex or LTL carriers. Follow up from A to Z.
& A3 @% n$ R* [- EDI accounts related work and others as required

# `# j6 S1 a/ o- Y6 r9 `. pII.        Logistic:
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( s( F# A1 {9 [. v  ]" T- Organizing and managing inventory, storage, and transportation.
- Analyzing and optimizing logistical procedures
5 D2 u' R% H6 ~3 s- Recommend most efficient means of transportation needs and procedures.
- Support monthly summary of transporter scorecard reports along with tracking metrics.
- Perform on going evaluation and review of transportation arrangement for constant improvement opportunities.
- Collect scorecard metrics and ensure to persuade changes with suppliers.
- Investigate alternative distribution processes effectiveness for definite customers as required.
' C& z- M( e2 S2 k, `6 N- Identify sensitive clients and interact special customer requirements with carriers.
- Develop and present status reports to improve and supervise logistics order performance.
- Instruct carrier agents and supervise for ample action and results concerning transportation.
- Identify best cost effective procedure of transportation.

9 N8 c& @' j. ?* ^- M; E) n. fIII.        Others:
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- Respond to customer & Internal team’s inquiries and ability to solve problems
- Be fully responsible. Inquiries need to be followed from A to Z on your own and in time manner
! q  @: A* b- p! A- Work out Sales or Inventory related Reports on Monthly Basis or others as required
  O) C$ `$ A9 d1 A5 j3 S- Work out Weekly Sales Report
# R' g2 F3 f# e. G- Data Analysis on Weekly Sales Through Report for 2-5 key accounts
- Update system with Shipping information at order level
- Assist Auditing’s request for Order Processing related procedures
9 s9 \* p1 A8 Y8 a- Customer Service and other duties as required.
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Please submit your resume to info@hapetoys.com, thank you!

33118188

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