Hape International Inc.

33118188

+ u4 k! R( _8 b. n6 p% PPosition: Hape Order Processing & Logistic & Inventory Coordinator
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Type: Full Time
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Company Address:
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9 x$ P! x2 Q& \# yHaPe International Inc
: u# B: a6 R" F/ `199 Pembina Road – 2nd Floor
7 A$ J' Y* [3 X% e4 J9 H9 i& mSherwood Park, AB
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0 [3 o/ ]! j9 \# I% V! K, H8 |8 p: BJob Description
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# y9 M* f- b+ _/ G; J; I/ G& x, SRequirements:
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( i9 C/ A+ X6 y4 p( o' d, Y- Carefulness and Accuracy about data checking and data entry.
- Attendance is key factor
- Must be detail oriented with the ability to multi-task and strong time management skills
- Thinking and working logistically,  responsibly, independently, accurately and timely.
8 o- O6 i$ l3 a0 d* V3 n- Excellent written and verbal communication skills.
- Teamwork request - Works well with others and independently. Work needs to be done in time manner.
- Intermediate to advanced Microsoft Office skills, particularly with Excel, Word and Outlook. Strong Excel skills is required.
2 l. B, a, t$ _% L7 f/ L1 U- Could handle high pressure work and cold calls.
( V  Z- h$ a) M( n/ N- Working Hour request: 7:00 am – 3:30 pm with 1 hour break in between (Monday to Friday except statutory holiday)
* H8 Z0 K1 N& w3 c' c3 h* k, I- Overtime may be require during Oct – Dec busy season.
- Bilingual in Mandarin and English is required
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Job Duties:

! Q% b- a, G+ oI.        Order Related
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! X0 r1 S9 C& S  u8 `7 d- Check order Accuracy in time manner
- Order Acknowledge by email
- Order Checking according to guideline
- Order/Data entry Accuracy in time manner
+ i1 \( |( l+ g8 a0 P$ O- Charge Credit Card to approve payment
- Send orders to warehouse to process
- Communicate with warehouse if there is any special request or Inventory Shortage
! B3 g/ s4 K, E( @- Follow up and report about order status
- Ensuring the safe and timely pick-up and delivery of shipments.
- Monitoring shipments, costs, timelines, and productivity.
- Addressing and resolving shipment and inventory issues independently
7 O) {/ P4 i+ d+ ]7 V( U; H) `- Submit ASN and invoice on Customer Portal in Time Manner.
- Submit weekly inventory update on assigned Portal
- Point of contact with warehouse for all related matters
- Point of contact with Factory in China
1 w$ K& F! }, j' |: p( l; Q. ^- J# O- Check Customer credit and fill backorders accordingly
- Z3 D( }% @/ E: x2 u- Communicate with warehouse for shipment shortage
+ U, q4 x+ e) |5 b- Coordinate and investigate client logistic associated charge backs like shortages, lost/ damage product in transit and missed deliveries with     account representative
& t7 a. f( t9 o- Submit claim with Fedex or LTL carriers. Follow up from A to Z.
- EDI accounts related work and others as required
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2 ~5 m+ ^3 N- TII.        Logistic:
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; Y/ Q5 t" |% p# i% a- Organizing and managing inventory, storage, and transportation.
- Analyzing and optimizing logistical procedures
- Recommend most efficient means of transportation needs and procedures.
- Support monthly summary of transporter scorecard reports along with tracking metrics.
- Perform on going evaluation and review of transportation arrangement for constant improvement opportunities.
( `# s# [; F5 p/ F8 j- Collect scorecard metrics and ensure to persuade changes with suppliers.
- Investigate alternative distribution processes effectiveness for definite customers as required.
4 \/ S# R, i% C( N: b5 R" M- Identify sensitive clients and interact special customer requirements with carriers.
$ X3 g; b' x2 c) I- Develop and present status reports to improve and supervise logistics order performance.
- A' q' g+ B7 u' [9 _- n- Instruct carrier agents and supervise for ample action and results concerning transportation.
- Identify best cost effective procedure of transportation.

III.        Others:

- Respond to customer & Internal team’s inquiries and ability to solve problems
. B/ K0 b3 R% K- Be fully responsible. Inquiries need to be followed from A to Z on your own and in time manner
- Work out Sales or Inventory related Reports on Monthly Basis or others as required
- r/ B9 J/ a& i' z- Work out Weekly Sales Report
- Data Analysis on Weekly Sales Through Report for 2-5 key accounts
8 C! t: X1 J4 _$ m- Update system with Shipping information at order level
- Assist Auditing’s request for Order Processing related procedures
- Customer Service and other duties as required.

Please submit your resume to info@hapetoys.com, thank you!

33118188

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