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REPORTS TO: Reports directly to the Operations Manager
# G' s2 U' x7 B9 nPOSITION HOURS: 8AM – 5PM
/ m4 E( V' d& {4 n! R% FEDUCATION: HIGH SCHOOL AND/OR POST SECONDARY
. o' U$ H* X E4 FLOCATION: EDMONTON, ALBERTA, CANADA
3 J* C- N/ \* n& r, IDURATION: CONTRACT OR PERMANENT
% t; t, M' Q. K7 _2 KSALARY RANGE: Compensation will be commensurate with experience, but overall compensation will be results-based and goal-oriented.. w( Z0 w1 o/ N( I! A" g' _0 x
% r& |$ ]* Y% X) kRESPONSIBILITIES FOR THIS POSITION:: ~7 y4 Y" f5 W$ t4 q9 `! o
• Provide tier 2-3 support for network issues for technologies such as but not limited to:! s; Q& v+ |- n- Q- E3 q1 X& X7 `
o Microsoft Windows NT 4.0, 2000, XP, 2003
- `% A% j, j% h6 H2 V! o/ \ o Microsoft Exchange 5.5, 2000, 2003
0 d8 g0 a" u; L, Z; u o Microsoft SQL Server 7, 2000+ P5 P5 L* ]8 l3 K+ d" S
o Microsoft SMS 2, 2003
9 T; v. s0 B; x4 _1 `0 r o Microsoft Operations Manager
* N3 |& S; T1 F$ ] o VMWare Virtual Server solutions
0 B3 ^% b8 U1 W! Z o Linux based operating systems/ O! V+ n1 |3 |: S, F0 S5 U f6 r
o Sun Solaris operating systems
8 g0 P4 K0 l/ X" i$ X2 i/ T o Advanced level and hands-on knowledge of Cisco IOS, VoIP, and security knowledge and configuration experience
- l. X5 h2 {$ U• Provide network solutions and recommendations to customer inquires regarding Anti-Virus, Email & Collaboration, Network Security, Migration Strategy, Disaster Recovery…etc.( w; p0 [3 v S( ^3 Z) A5 Y
• Proper and detailed documentation of all support and project related calls
. C7 Z( M. f( S/ L# j! W• Administration, architecting, and technical support experience on the Microsoft Windows
( T4 F. e3 Z. X4 L( n$ Cplatform, Microsoft Exchange 5.5 – 2003 platform, Citrix Metaframe platform, Microsoft! r0 g6 Y w% h! g2 ?1 D& J
SMS platform, Microsoft IIS platform, Microsoft DNS and Microsoft Active Directory…etc.
4 v1 F7 l% N+ R& x/ Q+ F• Advanced Cisco routing and switching and/or firewall configurations" {; s6 h4 J- {" H1 n
) g$ V% d5 X5 m/ N0 I, JSKILL REQUIREMENTS FOR THIS POSITION:3 G& s2 W/ s6 z9 M5 B* P3 |3 R+ O: W( j
• 5 – 8 years hands-on IT experience
" }% w/ U, d C: e5 }• Excellent written and verbal skills& \: T: |, U: `3 ~* |! l7 e0 w
• Ability to work in a team environment
6 u- f$ l3 e& k5 |1 a( F• Excellent organization skills with detail AND accuracy! q; R2 i) `# ~, R
• Excellent documentation skills with detail AND accuracy' D# _5 o9 c9 A5 l2 Y
• Certification should include some or all of the following:
% `' Z) b3 e, |3 t. I2 H2 f/ L9 C o Cisco Certified Design Professional (CCDP)+ a# r0 }$ W% k3 o: y. \' K
o Cisco Certified Network Professional (CCNP)
# r* u$ [2 j1 g7 R9 t o Cisco Certified Internetworking Professional (CCIP)
W* H3 [; T2 q( \3 t. H% ` o Cisco Certified Security Professional (CCSP)/ ~' E F: x/ |5 R6 S; P
o Microsoft Certified Systems Engineer (Windows 2000 or Windows 2003)
- s9 k, Z: I: |" W o Citrix Certified Enterprise Administrator (CCEA)* e' p# l3 x: m b) y* L* C3 d
o Any other professional certification designations are a bonus/ J3 }0 Q& k. `3 E/ U4 @# x( B
• Ability to multi-task and manage multiple medium sized projects( T2 |0 o t+ W
• Ability to understand and deliver high quality customer service
4 g! a9 B V* [: r2 O; E' {5 l& \• Advanced TCP/IP and internetworking protocol knowledge# B6 q' ]$ h9 \
• Experience in IT operations and an actively contributing team member in project based work
5 _2 W) `" }1 m; S+ \/ ~1 D• Advanced technical and hands-on expertise in Microsoft Windows-based migration projects in 800-1500 seat size of multiple domain, sites, and active directory.
0 K! m" i7 \2 p& J• Advanced knowledge of Microsoft Group Policy, DFS, Windows Security, Virtual Server, SharePoint Server, Exchange Server 5.5, 2000, and 2005
* L% j3 U* Z4 q9 S" b, h• Have 4+ years of network design experience
! @+ u O, ?' B* i5 z• Have led medium to large sized projects
+ _) J2 }% U7 |) {- {• A valid Alberta driver’s license is mandatory
6 s! G$ I5 z) v" Y• Clean enhanced criminal record abstract
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6 b, e7 I* X, J3 G* O4 qBring your knowledge and expertise to our team and contribute significantly to our fast growing1 ^( r% {% D- ]: c% \# N' }' Q$ C
company. Solid career advancement opportunities and superior benefits are some of the other
; f, \! T$ Y0 C, e% s* Y* {advantages you'll find at Nirix Technology.
0 O4 e+ c6 b' D i% rA career should be more than just work. Join Nirix Technology and make a difference.
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Please send all resumes to hr@nirix.com. |
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