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REPORTS TO: Reports directly to the Operations Manager
" n9 l( u9 Q) e% kPOSITION HOURS: 8AM – 5PM
8 m) K9 P, W- N' Q' mEDUCATION: HIGH SCHOOL AND/OR POST SECONDARY5 I: P7 _3 M( Y+ B# r
LOCATION: EDMONTON, ALBERTA, CANADA$ g. s+ w! n& U" D
DURATION: CONTRACT OR PERMANENT3 g8 ~ E, H1 y% h7 P- s: V
SALARY RANGE: Compensation will be commensurate with experience, but overall compensation will be results-based and goal-oriented.
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* B* e4 \; N0 C, a3 ^4 A( `& t' ]RESPONSIBILITIES FOR THIS POSITION:
+ S$ r; P# k5 S+ A' ~9 z• Provide tier 2-3 support for network issues for technologies such as but not limited to:
$ T" G7 p1 u( E) J7 A7 s, N o Microsoft Windows NT 4.0, 2000, XP, 2003
) a# c) o* ~! |% f& E$ W m6 c o Microsoft Exchange 5.5, 2000, 2003, r6 j' i8 h4 H
o Microsoft SQL Server 7, 2000' l- W# L1 {# X7 E3 S
o Microsoft SMS 2, 2003
U) j9 V1 Z- }* Y! _% { y3 ? o Microsoft Operations Manager1 B8 w* P, I- v9 t$ T9 P
o VMWare Virtual Server solutions: J/ a% _$ _ X. W
o Linux based operating systems& G* R8 n8 c% ]; t
o Sun Solaris operating systems
T- |: {) Y8 F0 ^' J o Advanced level and hands-on knowledge of Cisco IOS, VoIP, and security knowledge and configuration experience
' r( D% G Q3 e h6 D• Provide network solutions and recommendations to customer inquires regarding Anti-Virus, Email & Collaboration, Network Security, Migration Strategy, Disaster Recovery…etc.
. j8 g1 S4 i) f/ V• Proper and detailed documentation of all support and project related calls; f% D* k0 F+ D9 Y# R
• Administration, architecting, and technical support experience on the Microsoft Windows. F8 Q7 M# F- _) _' z9 |
platform, Microsoft Exchange 5.5 – 2003 platform, Citrix Metaframe platform, Microsoft& s9 L, M4 ?* p* z& F! i3 j
SMS platform, Microsoft IIS platform, Microsoft DNS and Microsoft Active Directory…etc." B6 R4 ]+ H7 g$ j0 \# `
• Advanced Cisco routing and switching and/or firewall configurations
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0 m8 i7 F1 ]) X' i' N8 n1 sSKILL REQUIREMENTS FOR THIS POSITION:7 o& Q S1 A8 L: H; r$ h
• 5 – 8 years hands-on IT experience0 _( V9 Y Z$ B3 Q; e
• Excellent written and verbal skills, [3 u6 h1 d" x7 c% M! \
• Ability to work in a team environment+ z' `1 w3 L( _% `4 n; `$ r
• Excellent organization skills with detail AND accuracy& D4 h5 a; h/ @: E, ?) M9 a5 A
• Excellent documentation skills with detail AND accuracy. ?! {* r2 F- U6 g$ k2 g9 n
• Certification should include some or all of the following:
/ o* r d& P: R' B3 P; y o Cisco Certified Design Professional (CCDP)
8 h$ H# R# p. j, l) ]0 u& K o Cisco Certified Network Professional (CCNP)% H+ ~- q$ t; [+ R- S
o Cisco Certified Internetworking Professional (CCIP)/ i0 G7 y. n7 R) y
o Cisco Certified Security Professional (CCSP)
3 ?4 p9 ^4 V6 ] o Microsoft Certified Systems Engineer (Windows 2000 or Windows 2003)4 j7 H8 U. }! {2 G. U5 D4 o" o
o Citrix Certified Enterprise Administrator (CCEA)
. O! |, L5 p# g% w m7 v) v+ A o Any other professional certification designations are a bonus5 b3 y5 j3 j3 j; O, B
• Ability to multi-task and manage multiple medium sized projects0 F1 |9 H' e5 z
• Ability to understand and deliver high quality customer service, n9 ~" f0 w; M) K
• Advanced TCP/IP and internetworking protocol knowledge; L" ~2 f) g- o$ M2 @4 r O+ N
• Experience in IT operations and an actively contributing team member in project based work2 S% _8 Z* U! A6 n8 v8 k. T
• Advanced technical and hands-on expertise in Microsoft Windows-based migration projects in 800-1500 seat size of multiple domain, sites, and active directory.# |2 [' Q9 m8 P4 S
• Advanced knowledge of Microsoft Group Policy, DFS, Windows Security, Virtual Server, SharePoint Server, Exchange Server 5.5, 2000, and 20059 R) Y; @5 J# {' v0 S
• Have 4+ years of network design experience! o* x! f2 h8 ^! ^' P p5 a
• Have led medium to large sized projects& D: D# h( q' N/ O
• A valid Alberta driver’s license is mandatory
, s; R. W- @( }• Clean enhanced criminal record abstract
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* D" S; C3 }* P- VBring your knowledge and expertise to our team and contribute significantly to our fast growing' v4 |0 U l7 M# H# L# }$ N
company. Solid career advancement opportunities and superior benefits are some of the other6 n: n/ r: l* {( R1 k* r) \5 V
advantages you'll find at Nirix Technology.
. n8 f6 p2 x% P1 OA career should be more than just work. Join Nirix Technology and make a difference.( ?3 I( k, ]& m2 L7 C7 E* \2 U- d* n; q
9 V/ `% z& ~( x: APlease send all resumes to hr@nirix.com. |
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