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Key Responsibilities:
2 ^3 k, R. O% o: _+ O: M# M• Greet and qualify customers on the phone or in person with the view that the end result will be a new resident.9 z5 c4 z8 J3 o/ c/ C% s
• Post advertisement
5 v" v# D; `# o# `# v+ H3 h• Answer phone calls, and respond to email and walk-in rental enquiries.
$ {7 C! e. t# o8 S; q5 }; {8 t• Process applications for prospective residents – ensure credit information, landlord and employer references are correct and complete., M! E, Y* z9 n4 u$ X3 Z3 y) f
• Schedule and complete suite/house showings with prospective residents.
3 Q7 A- C. ^' a% }* E5 k8 f$ \4 H• Enter and set-up guests and new residents in a database.
9 M3 L& R) e/ W• Prepare move-in files and ensure all appropriate documents, cards and keys are enclosed.
, b5 c& @& @! ?' u• Schedule and complete move-in and move-out inspections with residents.
n9 u! q$ T8 C+ c• Perform route inspections as required.& x1 s& K K" h4 q
• Assist the Property Manager in administrative tasks as required (security deposits, leases).
& v- {2 `$ q/ q+ V/ T• Ensure compliance with the Residential Tenancies Act in all procedures.1 O7 X+ h R7 K- N
• Execute all work in a safe, professional manner in compliance with Occupational Health and Safety Legislation.
9 W$ C3 x0 r+ q: ?) N$ r• Ensure local, provincial and federal laws and regulations are being observed within the community.
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Required Skills & Abilities:* b3 t/ t5 Q4 Z- I% ^1 w
• High school graduate; Post-secondary education is an asset7 t: L' `2 Z+ H1 q. R: H- ~
• Two years relevant experience in sales, leasing and/or customer service is preferred
8 J, i: J# Q/ r7 r! ] g• Proficient computer skills and knowledge of Microsoft Office (Word, Excel, and Outlook)& W/ Y2 T# ?% o
• Strong interpersonal and organizational skills
) J/ Y1 q: j5 ]• Exceptional communication ability, both written and verbal
- B$ e! A, ^) J$ h/ N- U" Q# Z- L• Must have own vehicle and valid driver’s license* X7 [7 S8 p6 Y' h
• Proven customer service and resident relation skills
! e. C5 D# Z, U* U• Must be flexible and willing to change roles or responsibilities as required% S/ u7 \0 T$ w2 J* L ^, x" A" b/ b
• Security clearance required upon offer of employment K: a; S, j* I+ c. W
• Must possess a sensational customer service philosophy
+ ^5 Z% w; ~ u/ a& M• Highly organized, results oriented and ability to work in a multi-functional team environment Y0 H1 N. V7 g
• WORK AT HOME (Southwest Edmonton only)# E/ f+ G& X# u& `2 ?4 i. s
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Please email your resume to annagao13@gmail.com# l/ S* b; F! C- K
Thanks9 z/ g8 V9 T2 D% c
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