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Key Responsibilities:
' H" \) o0 F( ~! V7 W e• Greet and qualify customers on the phone or in person with the view that the end result will be a new resident.
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• Answer phone calls, and respond to email and walk-in rental enquiries.' D" _; @7 O% ~3 f! B
• Process applications for prospective residents – ensure credit information, landlord and employer references are correct and complete.
, J: s( ^5 w1 ?• Schedule and complete suite/house showings with prospective residents.6 Z" c" Y7 B) n3 ?/ b
• Enter and set-up guests and new residents in a database.6 U5 w& n" f5 H) ]4 J
• Prepare move-in files and ensure all appropriate documents, cards and keys are enclosed.! u( J: m" t( w6 {" _7 {
• Schedule and complete move-in and move-out inspections with residents.
, Q: b) A/ Y6 s. n& X. |• Perform route inspections as required.' c5 H# E* c4 X2 [- _
• Assist the Property Manager in administrative tasks as required (security deposits, leases).9 K+ p- q2 Z% Z4 P+ ~- l* z+ k) M
• Ensure compliance with the Residential Tenancies Act in all procedures.. J$ n" j3 X% j
• Execute all work in a safe, professional manner in compliance with Occupational Health and Safety Legislation.
* I; D1 J1 A: g# w% D• Ensure local, provincial and federal laws and regulations are being observed within the community. a: P0 e% q6 R+ w& F
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Required Skills & Abilities:4 }' {; D/ w1 W3 j0 R
• High school graduate; Post-secondary education is an asset
7 s3 E$ e e: q+ H+ f• Two years relevant experience in sales, leasing and/or customer service is preferred
5 i- X- u1 m5 s* _7 g, a• Proficient computer skills and knowledge of Microsoft Office (Word, Excel, and Outlook)
1 j+ J9 s* B2 }4 g8 f5 \1 R' X• Strong interpersonal and organizational skills
2 `2 K. w N8 {& X/ R+ u0 X• Exceptional communication ability, both written and verbal
% p8 @$ }* T0 a/ H# E+ E% |6 `- i& H• Must have own vehicle and valid driver’s license+ P& L4 P# E$ L
• Proven customer service and resident relation skills
' n3 s& H/ y8 T7 b- S) i, I8 _" |• Must be flexible and willing to change roles or responsibilities as required% k7 I/ s9 h4 B$ x/ `
• Security clearance required upon offer of employment
& d2 z( m. z" P5 @$ z& J• Must possess a sensational customer service philosophy
; o0 T/ N+ @" @- \7 j0 S• Highly organized, results oriented and ability to work in a multi-functional team environment" }) i3 m) D7 w! Z4 U
• WORK AT HOME (Southwest Edmonton only)
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5 \% M% a( N3 l* R: l/ TPlease email your resume to annagao13@gmail.com
2 D2 u" S. r/ H* } G4 gThanks
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