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我公司最近诚招 technical support,待遇不错,公司网站arcsset.net
. @7 |& B5 _/ s3 i. k% a有兴趣的请发英文简历到lucas.liu@arcsset.net,谢谢7 n' }" @9 t' W( ~1 m M0 k
: h" z* E0 t+ J) _% A) [ gResponsibilities include:$ ^- i, _& p7 _1 k4 _
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Working closely with marketing, sales and programmers to facilitate customer system integration.
$ n9 q0 j) z: a" P9 W1 A! Z# ^Working in close contact with customers and establishing relationships, providing personalized support and problem solving.
" z3 L* c# v H( T9 RTechnical support and troubleshooting of client software implementations and customer issues or problems.
) [: u. U4 [. \4 h% cCreate and maintain tools and training documents to support client system start up as well as follow up trouble shooting.+ B) Z/ \- l h/ ^
" ?5 Z8 Z) @4 _" F9 F6 QRequirements:: C- j0 t+ G; s" f4 t) h
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- Advanced computer and technical knowledge4 `( o8 M% W& V/ Q1 Z2 O
2 v" H( ~1 G0 z. v @! \- Ability to solve complex problems in an efficient way+ C4 ~7 o D/ R; y
0 _8 a7 L' w) n/ \) x% [4 b6 ^- Ability to communicate in an effective and constructive manner with customers or potential customers
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3 c6 w) P1 [: H- Previous software support experience is an asset1 \- Y, [0 M. b/ ~9 P
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- Post-secondary education is an asset
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) N! ^1 \# L( ^- j' X8 _- Intermediate knowledge of database and web-based software is recommended
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- Some programming knowledge (.NET, C#, Javascript, etc.) is recommended
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