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我公司最近诚招 technical support,待遇不错,公司网站arcsset.net" u( ~3 q0 k5 t/ t
有兴趣的请发英文简历到lucas.liu@arcsset.net,谢谢
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Responsibilities include:
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2 ?" U) |1 p/ F# I" r. _- QWorking closely with marketing, sales and programmers to facilitate customer system integration.( b' ]' O* ~" {1 Y. R8 D7 m
Working in close contact with customers and establishing relationships, providing personalized support and problem solving.4 F5 i6 U+ N* A! e( T9 [
Technical support and troubleshooting of client software implementations and customer issues or problems.
7 s9 Z t" m* k0 Z; U4 mCreate and maintain tools and training documents to support client system start up as well as follow up trouble shooting.
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Requirements:
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- Advanced computer and technical knowledge
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- Ability to solve complex problems in an efficient way% g% M; R$ S/ S( E
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- Ability to communicate in an effective and constructive manner with customers or potential customers* }8 ]% l+ j) [4 ]: ?
* b V$ N/ l: ?$ r7 h- Previous software support experience is an asset
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; u" Z4 j8 h4 m! S2 c! z3 }- Post-secondary education is an asset
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: |& ]! H5 u X7 o' C0 Z' p- Intermediate knowledge of database and web-based software is recommended; X7 @) u" q9 W) l! K- {
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- Some programming knowledge (.NET, C#, Javascript, etc.) is recommended l# k7 W- [# \8 {3 I
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