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我公司最近诚招 technical support,待遇不错,公司网站arcsset.net
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" f* x* Y/ X7 _Responsibilities include:
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8 b* N/ z: E4 X+ ZWorking closely with marketing, sales and programmers to facilitate customer system integration.5 ^) x1 k3 F, P
Working in close contact with customers and establishing relationships, providing personalized support and problem solving.
/ F* W- L1 w; i# r( c0 M5 W& WTechnical support and troubleshooting of client software implementations and customer issues or problems.# m# r+ {3 k5 l2 M
Create and maintain tools and training documents to support client system start up as well as follow up trouble shooting.. Z9 l; m% V7 r: r4 {2 @0 J
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Requirements:
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) w. Z, V+ w( m' {- Advanced computer and technical knowledge7 _( @6 D( I( s7 B
, V0 H/ {7 L7 L8 h- Ability to solve complex problems in an efficient way
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3 T- c; F4 D4 z# h- Ability to communicate in an effective and constructive manner with customers or potential customers" G4 L7 a- n6 H
e, q* i0 @! {" q/ e q. @- Previous software support experience is an asset/ h1 \ H9 h) I( f
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- Post-secondary education is an asset
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- Intermediate knowledge of database and web-based software is recommended
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- Some programming knowledge (.NET, C#, Javascript, etc.) is recommended2 @) i; e/ @6 Z( e, `
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