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我公司最近诚招 technical support，待遇不错，公司网站arcsset.net7 ~' r' k$ C3 ~
有兴趣的请发英文简历到lucas.liu@arcsset.net，谢谢
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% W5 I" N1 m% m6 U7 _% [0 W; f8 NResponsibilities include:
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, Z8 Y3 g. E0 K. a& R& ?- A1 o, OWorking closely with marketing, sales and programmers to facilitate customer system integration.+ n1 n6 T' I. C: p
Working in close contact with customers and establishing relationships, providing personalized support and problem solving.7 z* d) E) \- y0 n$ L
Technical support and troubleshooting of client software implementations and customer issues or problems.
0 J5 I) g6 B( G! }& ~- aCreate and maintain tools and training documents to support client system start up as well as follow up trouble shooting.9 Z/ J' D* }5 t- ^/ l# W0 C3 F3 o1 z
5 ?2 h6 M' D9 U* |Requirements:
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0 {6 ` L. Z2 k- f- Advanced computer and technical knowledge: J1 L/ N7 b# U# H( _3 p
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- Ability to solve complex problems in an efficient way
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! R; }8 Y {" b, h) f! b- Ability to communicate in an effective and constructive manner with customers or potential customers& D0 g j. v+ G$ ?( V' K
. i) i& P* x. {) X5 W7 x6 Q" N- Previous software support experience is an asset
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- Post-secondary education is an asset
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- Intermediate knowledge of database and web-based software is recommended, L5 |# @' k% g Z; t
* v1 a9 J+ U2 \$ _- Some programming knowledge (.NET, C#, Javascript, etc.) is recommended e+ m5 f( O O s
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发表于 2013-9-11 11:32
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