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警察在2周前通过媒体给市民的警告:4 F, H; B& K5 r" p/ J+ Y
8 n* D/ y% g- IPolice warn of computer scam
! [( H) |1 @% l! o/ rFor Immediate Release:16-Oct-2012 @ 8:58 AM
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EPS File #: 3 v. s' R& f" W3 z6 ]) t+ \% K
The Edmonton Police Service is warning the public about an on-going computer scam known as ransomware. - v( n: K' P+ S
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2 ]( X+ h( N, x/ S8 l; d- P7 KRansomware is essentially a threat to your computer unless you pay an external company. + ]" R) e- H. S/ i8 c+ C' C# O
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Several reports have been received by the EPS where computer users are claiming they are receiving pop-up messages asking for immediate payment otherwise they would be “locked out” of their computers. ' T3 u, `- g6 D8 ^* `9 ]
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It has been reported that these pop-up warning messages are claiming to come from a Canadian police or government agency. The message tells computer users to pay $100 via Ukash (a payment service provider) so that their computers can be “unlocked.”$ e8 q( T* p' H& r) \+ J
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“Often these pop-up messages appear after a user attempts to download something off the internet,” says Staff Sgt. Dan Service with Economic Crimes Section. “The download activates “malware” or a type of virus which creates a pop-up message asking for payment.” $ M$ P3 {/ N+ @1 s G$ ~5 g+ D
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Ransomware scams are designed to create shock and anxiety so computer users respond by sending money quickly to prevent being locked out of their computer. ! E# G/ `! d8 d( y8 Z
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If you receive one of these messages, please be aware that: 1 d' r* g; k. @: Q( o& M) C
o8 r2 {9 Y F6 v* H" s6 j•the ransomware is an attempt to defraud you.
5 @& O+ s6 k! \7 g# \2 |•sending money will not fix your computer – it will remain locked. DO NOT SEND MONEY.
3 r x5 ?4 w7 G. Y•neither police nor any Canadian government agency would hijack computers in order to obtain money. % w4 _, o/ K# g9 Q$ ~0 i2 {1 @: O
•the ransomware is hard evidence that your computer has been infected by malicious software (malware) that must be dealt with. / _; K3 _6 U6 O% B
The recommended way to re-gain access to your computer is to seek the help of a computer technician who can remove the malware. . ?3 o# y# x w0 `2 Z
4 r8 k+ p0 O4 F r' _ x& yTo protect against cyber attacks, it is recommended to update your software regularly. You should have up-to-date anti-virus, spyware and firewall protection. / z7 Z. ~6 e- ]3 R
5 C. O( X* C- Q# N3 l2 jIf you receive a ransomware message, please report it to the police and to the Canadian Anti Fraud Centre at 1-888-495-850 or http://www.antifraudcentre-centreantifraude.ca/
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2 P' n: [4 w; @. p' [* j3 ~Please contact Noreen Remtulla at (780) 421-3552 for more information.
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