[华人社区服务中心]招聘:Receptionist/Immigrant Services Worker(PT)

ASSIST

Job Description
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$ W  A  r+ }* O  q1 w$ c" \Position Title:  Receptionist/Immigrant Services Worker
$ q" v7 Y- f- aHours of Work: Part-time (21 hours per week)
( n( I9 s! S/ T: B1 KAnticipated Start Date: The candidate is required to work immediately
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) q$ @. j- D& u  m- {8 S9 ~Position Summary: Within the broad guidelines of Integrated Service Program funded by Citizenship and Immigration Canada, and Alberta Employment and Immigration, the Receptionist/Immigrant Services Worker will answer a multi-line phone calls professional, politely, and directing the calls correctly; assist in clerical needs of the ISP team; assist with providing counter service and act as relieve to the other Immigrant Services Worker.
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) q( E8 h( T; z7 U$ u/ LKey Responsibilities:
•        Answer incoming calls and route calls to appropriate person
) w0 v; r$ n% ?/ ~; ^: M9 A•        Take and deliver messages to the staff of ASSIST
•        Welcome clients and direct them appropriately
: \4 O0 U3 ]9 k% n6 a: U2 Z•        Order and maintain office supplies for the front counter
) F% [  q' _; V. P* l$ u+ I" T•        Perform general clerical functions such as photocopying and faxing documents
•        Provide assistance to immigrants and clients seeking settlement related services in the capacity of immigrant services worker
•        Maintain and update the information boards with upcoming events
# W* ^. \6 ]) ?/ K•        Assist the ISP team in reminding clients to appointments of workshops or other events
•        Keep the reception area tidy and clean
•        Attend meeting and training to stay current on immigrant settlement matters
•        Maintain front counter service files
) v, q+ {, Z" q; r3 B3 k•        Perform general office duties as assigned
) e: F8 m4 m/ e) C6 Y1 v•        Report to ISP Program Manager
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0 m, K1 G4 r5 b7 N4 c. I0 AKnowledge, Skills and Abilities Required:
, ~' H8 h( N$ {" B# Q# d•        Excellent communication (verbal and listening) on phone and in person
0 x+ o3 x$ ^5 G& R- U* @•        Fluent in Mandarin and Cantonese as an asset
•        Good English writing and oral communication skills
$ Z" c0 o! U; o6 ?! B3 G  l/ S•        Ability to work with newcomers and general clients
•        Microsoft Office operation skills- Excel, Word, Outlook
9 z& V: v  H+ W+ T" {•        Ability to address multi-task and set priority appropriately
, J) u* s; P" G; V( s' G# z•        Sensitive to the needs of immigrants with multicultural backgrounds
5 n- c1 k& e- w' f•        Ability to work effectively in a fast paced office environment
•        Knowledge of immigrant services
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# j+ G9 I/ C; R& S$ zQualifications:
0 b; D% p" p* A•        2-4 years of office and clerical experience
•        Receptionist or customer service experience in a fast paced environment
•        Demonstrate workplace maturity and professionalism
8 {0 M$ x0 j* O1 L: Y•        Ability to work well under minimal supervision
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3 j; Y+ j- G$ h, D6 ^: I( Z- K9 tPlease submit resume and cover letter to: Rachel Pu, Program Manager @ASSIST Community Services Centre via fax: (780) 424-7837 or email to: rachel.pu@assistcsc.org or in person/mail to ASSIST office.
9 j$ z8 O! H2 A1 _1 S6 E7 iNote: We thank all applicants for their interest, however, only candidates invited for an interview will be contacted. No phone calls please.
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ASSIST

招聘已結束。
& n3 m& X9 l4 MHiring Closed.