[华人社区服务中心]招聘:Receptionist/Immigrant Services Worker(PT)

ASSIST

Job Description
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0 ]- [# z. g3 P3 e% ?+ c# u& RPosition Title:  Receptionist/Immigrant Services Worker
. |, C1 _, t/ IHours of Work: Part-time (21 hours per week)
4 R+ c; ~' F0 m: OAnticipated Start Date: The candidate is required to work immediately
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) x: s7 p6 G. {' ~4 YPosition Summary: Within the broad guidelines of Integrated Service Program funded by Citizenship and Immigration Canada, and Alberta Employment and Immigration, the Receptionist/Immigrant Services Worker will answer a multi-line phone calls professional, politely, and directing the calls correctly; assist in clerical needs of the ISP team; assist with providing counter service and act as relieve to the other Immigrant Services Worker.

* A. S4 I5 Z, X: Y8 O& z9 CKey Responsibilities:
•        Answer incoming calls and route calls to appropriate person
•        Take and deliver messages to the staff of ASSIST
" r0 q( T  q' \/ D•        Welcome clients and direct them appropriately
- f4 a* r4 e; x, ?" L3 j•        Order and maintain office supplies for the front counter
5 t3 q' C# _% Y$ l+ \/ g•        Perform general clerical functions such as photocopying and faxing documents
•        Provide assistance to immigrants and clients seeking settlement related services in the capacity of immigrant services worker
, I. [% x2 e$ M8 c2 e! N: L7 @•        Maintain and update the information boards with upcoming events
•        Assist the ISP team in reminding clients to appointments of workshops or other events
•        Keep the reception area tidy and clean
•        Attend meeting and training to stay current on immigrant settlement matters
# k0 Z2 s9 x: _. ]- `•        Maintain front counter service files
•        Perform general office duties as assigned
' m1 z! m  T3 ^8 A' @  F* p•        Report to ISP Program Manager
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( A& p) Z0 f, x2 s, CKnowledge, Skills and Abilities Required:
•        Excellent communication (verbal and listening) on phone and in person
% b0 t8 S: U+ a' c•        Fluent in Mandarin and Cantonese as an asset
- u( C/ d# d: j- R* o2 C" X, Z•        Good English writing and oral communication skills
•        Ability to work with newcomers and general clients
•        Microsoft Office operation skills- Excel, Word, Outlook
( m% m: D% d! i1 \•        Ability to address multi-task and set priority appropriately
5 u. `' j2 Q2 A9 a6 l•        Sensitive to the needs of immigrants with multicultural backgrounds
•        Ability to work effectively in a fast paced office environment
•        Knowledge of immigrant services

Qualifications:
3 J* C" i* C$ r, [; q! A/ @, H3 _•        2-4 years of office and clerical experience
•        Receptionist or customer service experience in a fast paced environment
" {+ a( |' A: m  k4 Y•        Demonstrate workplace maturity and professionalism
•        Ability to work well under minimal supervision
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Please submit resume and cover letter to: Rachel Pu, Program Manager @ASSIST Community Services Centre via fax: (780) 424-7837 or email to: rachel.pu@assistcsc.org or in person/mail to ASSIST office.
$ _9 Y" a2 q: V; aNote: We thank all applicants for their interest, however, only candidates invited for an interview will be contacted. No phone calls please.

ASSIST

招聘已結束。
Hiring Closed.