[华人社区服务中心]招聘:Receptionist/Immigrant Services Worker(PT)

ASSIST

Job Description
- p3 F# f- q+ X- @3 G% D
, l- t1 Y# u4 e. \* r- ^3 pPosition Title:  Receptionist/Immigrant Services Worker
& ~0 i# b3 \1 z% C, c2 mHours of Work: Part-time (21 hours per week)
Anticipated Start Date: The candidate is required to work immediately

$ |2 t- [6 ]$ F4 IPosition Summary: Within the broad guidelines of Integrated Service Program funded by Citizenship and Immigration Canada, and Alberta Employment and Immigration, the Receptionist/Immigrant Services Worker will answer a multi-line phone calls professional, politely, and directing the calls correctly; assist in clerical needs of the ISP team; assist with providing counter service and act as relieve to the other Immigrant Services Worker.

7 |. R5 @  z# N: i/ ZKey Responsibilities:
•        Answer incoming calls and route calls to appropriate person
•        Take and deliver messages to the staff of ASSIST
•        Welcome clients and direct them appropriately
•        Order and maintain office supplies for the front counter
•        Perform general clerical functions such as photocopying and faxing documents
* Z9 a+ A1 ?) y* d; j•        Provide assistance to immigrants and clients seeking settlement related services in the capacity of immigrant services worker
, k7 u& _5 V* W" |. V•        Maintain and update the information boards with upcoming events
* ?# m" P7 T, D9 c0 f9 v% u•        Assist the ISP team in reminding clients to appointments of workshops or other events
* H3 z( T4 l/ i; X6 k# }$ t•        Keep the reception area tidy and clean
2 ~& U2 U2 g6 G- P) H4 C•        Attend meeting and training to stay current on immigrant settlement matters
- z/ K* A# a* C1 M& V•        Maintain front counter service files
•        Perform general office duties as assigned
•        Report to ISP Program Manager

1 \; V* j6 \: i$ u9 }8 e9 fKnowledge, Skills and Abilities Required:
; I- {5 ~: N7 U/ M( F•        Excellent communication (verbal and listening) on phone and in person
; z  B" |8 y" ?•        Fluent in Mandarin and Cantonese as an asset
0 n: O5 ?& ]( W9 H' [! J5 o•        Good English writing and oral communication skills
•        Ability to work with newcomers and general clients
2 _) y" _- y6 ^; J: h: W) n•        Microsoft Office operation skills- Excel, Word, Outlook
4 Z0 i) D' S' ^" J8 k. H  {•        Ability to address multi-task and set priority appropriately
•        Sensitive to the needs of immigrants with multicultural backgrounds
•        Ability to work effectively in a fast paced office environment
, \8 I/ r1 q" L( D% B" [•        Knowledge of immigrant services
' Y: ^0 t; d; C7 ~/ v) m
% f) }, B$ b+ b1 jQualifications:
•        2-4 years of office and clerical experience
8 R3 f. U0 I: c6 n6 m4 {( G•        Receptionist or customer service experience in a fast paced environment
•        Demonstrate workplace maturity and professionalism
•        Ability to work well under minimal supervision
8 Y1 J7 o* {6 b/ @$ ^* S- m" f- u( H
Please submit resume and cover letter to: Rachel Pu, Program Manager @ASSIST Community Services Centre via fax: (780) 424-7837 or email to: rachel.pu@assistcsc.org or in person/mail to ASSIST office.
# z  p3 R% f& m9 q6 X1 S# e. {3 v& xNote: We thank all applicants for their interest, however, only candidates invited for an interview will be contacted. No phone calls please.
$ M# `7 J& n% h: y: P6 p

ASSIST

招聘已結束。
. C% Q1 b8 j; t' T# H: P; HHiring Closed.