Sales Representatives

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OUTDOOR FX INC. is Canada’s #1 advertising and sales consulting specialist.
7 w; @3 H8 T3 c9 O8 n9 D. U5 J( wOur company offers sales and advertising solutions that create significant business results for many of Canada’s leading organizations.

5 B* F- A% T' A; C- i1 rOur consultants are professional and organized problem solvers that provide solution-based insight from a wide range of industries, to manage and be a proactive agent for positive change in our clients businesses.

4 G1 H4 w9 Z% V) Y" EPosition Summary:
* r3 h9 t; A& W/ t0 fWhat are we looking for? We are launching a TELUS TV and Internet promo campaign in Edmonton city. We are looking for upbeat Face-to-Face Sales Representatives that are able to maintain a sense of humor, a positive attitude and an effective communication style with customers and colleagues at all times. Successful candidates must demonstrate personal drive, commitment and positive energy.

Primary Responsibilities:
. l' B8 W5 d; J  |: `• Communicate effectively with customers
: H, M1 r; Q5 t7 S, o5 Z& r• Respond to customers’ inquiries; research, resolve, and follow up on customer issues
• Assess customer needs and provide appropriate recommendations and solutions
• Maintain and update customer service database appropriately documenting all transactions and pertinent interactions
. R4 x1 j1 K& _9 Y" s" @' v• Assist customers with placing orders and diligently follow up with customers regarding their existing orders  
* ~" ~8 E0 M$ Q4 Z% @$ a4 m) ^• Quickly, pleasantly, and professionally work with customers to answer questions, de-escalate problems, and determine an agreeable resolution to a customer’s problem and follow through to ensure a level of service that presents an overwhelming positive customer service experience
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Minimum Requirements:
1 i; i0 ]- K: R• Possesses excellent communication, collaboration, customer service and superior interpersonal skills
# I* p+ B0 A) T7 X. M+ ~: w/ J  o+ B• Some sales experience
3 C+ C2 x5 z" m/ I2 R( e8 o$ R• Very strong attention to detail and ability to thrive in a fast-paced, agile, passionate start up
$ d# ~" P: \; g! o• Positive, ‘can-do’ attitude and sense of humor are both absolutely required
2 L2 [0 N2 @) B' s9 u. K7 d) k• Excellent documentation and communication skills (verbal & written)
• Ability to empathize with and prioritize customer needs
3 f6 D: N5 i0 E* I- _1 \• Effective problem solving skills including decision making, time management & immediate prioritization of tasks as assigned
& k2 ^' [1 }: Y" _% Y& R- x) `• Ability to maintain a calm, professional demeanor when faced with high demand, high volume workloads
( s7 J3 ?) [0 a! z• Solid comprehension skills - ability to clearly understand and restate the issues the customer presents
8 _5 H) W) X& m+ y% x• Ability to focus on and resolve customers’ issues without distraction
• Excellent composition skills - ability to compose a grammatically correct, concise, and accurate written response
+ |! \+ r- T' R5 ~$ l• Work successfully in a team environment as well as independently
' k; G! h3 A# t9 ]• Ability to maintain regular and reliable attendance and work a flexible work schedule during peak periods (may include evenings, weekends, and holidays)
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) ?/ m$ d1 G# k- o3 N4 T$ X! ~If you think you have what it takes please send us your resume to careers@outdoor-fx.com!
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