苏州德资招聘技术经理

竹声

* U* a* z# e! J+ q如果你符合条件并有意回苏州工作，请给我发邮件：hongjingoodluck@yahoo.ca

Job Title: Product Technology Manager, Lab Equipment         Date: October 13, 2011

Scope and Purpose of Job
Employee would be responsible for handling all technical support for Lab Equipment systems (both hardware & software), to include lab testing & dyeing, dispensing, sample conditioning, and lighting cabinets. Work as the technical liaison with 3rd party suppliers.  Work very closely with Product Manager on new product development for all laboratory equipment.
! F* c+ {! {, `0 @, {Major Responsibilities and Accountabilities
7 T& i8 x4 e7 G- G( r% s•        Be the global primary contact for support for Lab Equipment Systems and liaise with 3rd party supplier on any issues.
•        Answering all technical questions concerning mechanical functions and software operations.
•        Assist with troubleshooting ideas on technical and software problems
, m5 j8 e$ h0 M' n6 V+ [7 Mo        Test all new patch versions of software prior to release
6 |& T! [2 w$ a0 f* B* V6 m•        Assist where needed in application questions.
) _3 U! ~3 d6 u6 @•        Check all technical documentation for correctness prior to field distribution.
o        New parts and replacement parts and installation procedures
4 H1 L( p  h4 T$ C6 [o        Translation to Chinese and other languages if needed
•        Track and report all warranty failures
o        Make monthly report to Product Manager and 3rd party supplier.
o        Recommend remedy to improve product quality and design.
•        Assist Product Manager in all new product development plans for all Lab Equipment products.  In some cases act as the Project Manager for new product development.
o        Run field Beta test sites and any new idea testing and make reports
# F8 W" ?) l6 [# ]7 co        Assist in information gather for any new product idea.
o        Assist in writing and new product specification
. u% u$ d" F4 K; T# ?0 a& Xo        Point of expert contact for implementation of features/functions.
o        Act as technical applications expert on development team.
' R, ^" q9 B* `" l" B4 t•        Assist in Sales support & training.
: l# m. x4 l5 t1 N$ W# Z•        Responsible for any technical training needed for products, either given by the supplier or actually give the training in person.  To use both Web-based and on-site training tools.
o        In rare cases where no other solution exist to travel to customer site to solve technical issues.
* U4 K- |/ `' T: R4 CHuman Resources and Organization
: Z9 Y8 b' Z+ O. P7 G- ]•        As a member of the DC team, maintain a team spirit at all times.
5 M- I, ~, r- p6 I0 \•        Let customer satisfaction be an influence in every decision you make.
, ^9 v& o. |+ r4 _: e. K•        Communicate information efficiently and promptly to your Team and other management.


Authority Limits

QUALIFICATIONS
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" G& F9 W; u9 ]# O2 R; K+ oEducational / Professional Background        Technical School Graduate       
% c; R9 U) M  V8 |# ?Professional Experience (Years and Field of Activity)       
5+ years working as technical specialist for textile laboratory equipment. Expereince with textile laboratory dispensers
List of Skills/Qualifications       
•        Must have an extensive background in textile laboratory equipment uses and workflow process.  Understanding of textile dyeing processes.
8 X5 a0 J" C! P•        Background knowledge of dispensers and software
•        Proficient in software use and writing.
•        Excellent communicator both verbally and in written reports.
, L4 d& s3 g4 k6 d. r7 F8 q•        Ability to travel worldwide.
8 l& M4 L( c5 R. |1 k•        Speak Chinese & English very clearly.
       
Language Skills        Read/Write English & Chinese       
0 `5 ~' E  p0 ]+ V3 v$ |6 ?Personal Qualities / Characteristics (e.g. Initiative, Flexibility, Handling of Stress, People Management, Teamwork)       
) ?  Q( y1 N/ W% nOrganized, Detail Oriented, Problem Solver, Motivational, Team Player, and willingness to learn and express new ideas.

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