Volunteer Services Coordinator

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The YWCA has an opportunity for a Volunteers Services Coordinator. Volunteer Services supports a number of programs and events within the organization.  This dynamic position is an excellent opportunity for an experienced Volunteer Coordinator to make a significant contribution to the YWCA.
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2 {$ ?/ }- C6 c% T. `1 [' m) CThis is a full-time position working 37.5 hours/week.   The Volunteer Services Coordinator reports to the Chief Executive Officer.

' s5 R/ v% X; W1 X. HJob Responsibilities:
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OPERATIONS
•        Responsible for the development, orientation, coordination, recruitment, screening, training and integration of volunteers into YWCA programs, services and special events.
* K" k9 B* ^2 }: b/ a5 G4 ^•        Assist in development and implementation of policies and procedures for volunteer services.
•        Maintain the volunteer files and update the database using Raisers Edge
0 `* v1 _$ v& p* s5 ~9 ~•        Ensure that appropriate training is provided, on an on-going basis while giving volunteers opportunities to expand their knowledge, expertise and skills.
; g+ o; `' D/ Q$ y" q  ]•        Develop and implement a comprehensive volunteer recognition program.
' O4 a3 i% X  _) M4 p" T•        Measure and report on key volunteer metrics including satisfaction, engagement, turnover and volunteer hours.
# }& a3 h1 v7 _. D•        Identify and implement best practices in regards to volunteer development.
•        Facilitate placement of  practicum students, and grant-funded personnel throughout the agency, in order to provide appropriate career development opportunities
•        Collaborate with other agencies to provide suitable placements for Persons with Developmental Disabilities. Orient volunteers and their support workers, schedule work-dates and provide direct supervision when required

# Z* o' X* O4 x! D2 W* TSPECIAL EVENT PLANNING
•        Plan and execute the Power of Being a Girl Conference, in consultation with the CEO
. G! a$ s/ N) S) T3 _6 y& |•        Book the venue and speakers, register participants, provide on-site logistics and complete the post event wrap up
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8 r( X) ]: J7 y, H; w8 I4 e% LADMINISTRATION
•        Develop and maintain job descriptions for each volunteer position
6 H/ V8 a2 C  p•        Maintain secure volunteers files in accordance with privacy legislation
/ {1 t/ _" e, l8 a* i•        Provide feedback on volunteers’ performance, as appropriate
$ f/ X$ G2 T1 D1 S% {•        Ensure Human Resource policies and procedures are adhered to within the department
. v9 H6 A  J6 U9 c5 x•        Maintain an up-to-date Policy and Procedures manual for the department and develop new policies and procedures as required
. ]; \" T$ f: r/ {2 b: Q: ?•        Ensure that all forms related to volunteer recruitment and placement are up to date and implemented throughout the agency
6 E1 F$ q6 S8 J# N/ |; g" ~: s•        Develop resource and orientation materials for Volunteer Services
. G' v0 `% S$ n' k8 o' O) d" v7 h•        Maintain monthly and yearly volunteer statistics for reporting purposes
•        Prepare a regular monthly program report

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" M$ F# I6 C- R! [7 PFINANCE
8 C+ D5 I( F7 m" e8 Q6 ]•        Ensure the program operates within approved budget and be familiar with potential variances
•        Prepare volunteer statistics for grant and funding applications, for this program and other programs within the agency. Provide supporting documentation when required
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$ L/ [+ Z# |' h6 b6 {1 X. n0 mINTERNAL/EXTERNAL RELATIONS
3 e! F( R  b- b6 p+ c6 I  i•        Act as liaison to the Y-Knit group of volunteers
1 x; R6 |4 [' q9 O7 q# S3 \, t  ~•        Act as agency’s liaison to other volunteer organizations (e.g. Volunteer Management Group, Volunteer Alberta)
•        Follow up with correspondence to outside agency volunteers as appropriate
•        Attend external functions such as volunteer fairs, trade shows, and special events as required
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Qualifications:
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, }& i+ Q8 D6 D•        Minimum 2 years experience in Volunteer Coordination
•        Excellent organizational skills and multi-tasking ability
; Y7 [% F- d* l9 I9 Z# i•        Demonstrated superior volunteer supervision skills
% l( J& ^7 K! l, |2 t2 h% o9 A2 W8 \1 K•        Collaborative working style and excellent interpersonal skills
' V7 D8 ~' l$ Z+ T" \& Y- u5 Q5 n1 E•        Ability to work to meet deadlines and to work under pressure
•        Ability to work in a team-based environment, with cross-functional work teams on projects
' ]2 ]: g+ D6 e( Q8 Z5 O( f•        Sound judgment and ability to maintain confidentiality
•        Knowledge of Raisers Edge software would be beneficial
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How to apply:
Please submit all resumes to the Recruitment Coordinator:
: t2 m4 [' q* @8 NEmail: recruitment@ywcaofedmonton.org
Fax: 780-425-7467
Application deadline: October 29, 2010