Volunteer Services Coordinator

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The YWCA has an opportunity for a Volunteers Services Coordinator. Volunteer Services supports a number of programs and events within the organization.  This dynamic position is an excellent opportunity for an experienced Volunteer Coordinator to make a significant contribution to the YWCA.
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3 P, U+ C$ j4 j! V% S/ }+ iThis is a full-time position working 37.5 hours/week.   The Volunteer Services Coordinator reports to the Chief Executive Officer.
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% Z: m- V$ _2 ~Job Responsibilities:
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# r9 l) G% S/ S" G( K, FOPERATIONS
4 @' E. i$ o0 k& I•        Responsible for the development, orientation, coordination, recruitment, screening, training and integration of volunteers into YWCA programs, services and special events.
•        Assist in development and implementation of policies and procedures for volunteer services.
•        Maintain the volunteer files and update the database using Raisers Edge
•        Ensure that appropriate training is provided, on an on-going basis while giving volunteers opportunities to expand their knowledge, expertise and skills.
•        Develop and implement a comprehensive volunteer recognition program.
3 }% v5 D7 v2 Y+ [•        Measure and report on key volunteer metrics including satisfaction, engagement, turnover and volunteer hours.
- k9 y- R2 X$ N: l+ m•        Identify and implement best practices in regards to volunteer development.
•        Facilitate placement of  practicum students, and grant-funded personnel throughout the agency, in order to provide appropriate career development opportunities
5 o7 O, L( _4 l- X8 {6 {4 u' H  |•        Collaborate with other agencies to provide suitable placements for Persons with Developmental Disabilities. Orient volunteers and their support workers, schedule work-dates and provide direct supervision when required
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SPECIAL EVENT PLANNING
7 _9 N8 n5 [9 Y. H4 m•        Plan and execute the Power of Being a Girl Conference, in consultation with the CEO
•        Book the venue and speakers, register participants, provide on-site logistics and complete the post event wrap up

8 q1 r( @" e$ a" g  ]3 n- H* eADMINISTRATION
8 z6 b7 \, K6 d•        Develop and maintain job descriptions for each volunteer position
$ e* Q3 B& T' t) T0 b( O•        Maintain secure volunteers files in accordance with privacy legislation
•        Provide feedback on volunteers’ performance, as appropriate
•        Ensure Human Resource policies and procedures are adhered to within the department
* M/ m3 J2 x0 l9 b•        Maintain an up-to-date Policy and Procedures manual for the department and develop new policies and procedures as required
•        Ensure that all forms related to volunteer recruitment and placement are up to date and implemented throughout the agency
1 A  q  g9 q: V9 O" U$ P$ u0 l•        Develop resource and orientation materials for Volunteer Services
  e9 K. J1 ?; R  c% D9 H7 r•        Maintain monthly and yearly volunteer statistics for reporting purposes
, B# }5 z7 |: d/ a( ?7 F9 w•        Prepare a regular monthly program report

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FINANCE
•        Ensure the program operates within approved budget and be familiar with potential variances
•        Prepare volunteer statistics for grant and funding applications, for this program and other programs within the agency. Provide supporting documentation when required
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INTERNAL/EXTERNAL RELATIONS
•        Act as liaison to the Y-Knit group of volunteers
3 \1 t4 U3 c; K8 t8 o/ ]4 F•        Act as agency’s liaison to other volunteer organizations (e.g. Volunteer Management Group, Volunteer Alberta)
•        Follow up with correspondence to outside agency volunteers as appropriate
•        Attend external functions such as volunteer fairs, trade shows, and special events as required
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Qualifications:
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$ ~5 g/ O) q% Z0 m8 K•        Minimum 2 years experience in Volunteer Coordination
•        Excellent organizational skills and multi-tasking ability
•        Demonstrated superior volunteer supervision skills
•        Collaborative working style and excellent interpersonal skills
% ]. m5 k( T/ x' \' |( Q. @•        Ability to work to meet deadlines and to work under pressure
•        Ability to work in a team-based environment, with cross-functional work teams on projects
•        Sound judgment and ability to maintain confidentiality
' s$ E6 X: P* X•        Knowledge of Raisers Edge software would be beneficial
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How to apply:
Please submit all resumes to the Recruitment Coordinator:
Email: recruitment@ywcaofedmonton.org
. f" @0 r8 v) j/ _; oFax: 780-425-7467
Application deadline: October 29, 2010