Volunteer Services Coordinator

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The YWCA has an opportunity for a Volunteers Services Coordinator. Volunteer Services supports a number of programs and events within the organization.  This dynamic position is an excellent opportunity for an experienced Volunteer Coordinator to make a significant contribution to the YWCA.

This is a full-time position working 37.5 hours/week.   The Volunteer Services Coordinator reports to the Chief Executive Officer.

Job Responsibilities:
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; E" S; U% v2 ~; e4 vOPERATIONS
+ p- ]" A% @& Y) S•        Responsible for the development, orientation, coordination, recruitment, screening, training and integration of volunteers into YWCA programs, services and special events.
•        Assist in development and implementation of policies and procedures for volunteer services.
* V6 N: W* \( U( r8 \- ?•        Maintain the volunteer files and update the database using Raisers Edge
, _+ [$ M$ W; B, }! \) Q•        Ensure that appropriate training is provided, on an on-going basis while giving volunteers opportunities to expand their knowledge, expertise and skills.
•        Develop and implement a comprehensive volunteer recognition program.
•        Measure and report on key volunteer metrics including satisfaction, engagement, turnover and volunteer hours.
•        Identify and implement best practices in regards to volunteer development.
•        Facilitate placement of  practicum students, and grant-funded personnel throughout the agency, in order to provide appropriate career development opportunities
•        Collaborate with other agencies to provide suitable placements for Persons with Developmental Disabilities. Orient volunteers and their support workers, schedule work-dates and provide direct supervision when required

SPECIAL EVENT PLANNING
7 g1 l# z) a4 ]' Q  |•        Plan and execute the Power of Being a Girl Conference, in consultation with the CEO
•        Book the venue and speakers, register participants, provide on-site logistics and complete the post event wrap up

ADMINISTRATION
; \0 X6 h9 M4 b0 W7 L•        Develop and maintain job descriptions for each volunteer position
•        Maintain secure volunteers files in accordance with privacy legislation
- _+ Q+ Y: v( o/ b( j/ _9 Y* U•        Provide feedback on volunteers’ performance, as appropriate
4 _7 ~4 F" @0 V•        Ensure Human Resource policies and procedures are adhered to within the department
•        Maintain an up-to-date Policy and Procedures manual for the department and develop new policies and procedures as required
•        Ensure that all forms related to volunteer recruitment and placement are up to date and implemented throughout the agency
•        Develop resource and orientation materials for Volunteer Services
•        Maintain monthly and yearly volunteer statistics for reporting purposes
7 f$ f: F* v+ M1 j7 G•        Prepare a regular monthly program report
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" r0 z8 y% f6 S! W/ \8 C- dFINANCE
•        Ensure the program operates within approved budget and be familiar with potential variances
•        Prepare volunteer statistics for grant and funding applications, for this program and other programs within the agency. Provide supporting documentation when required
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' z6 V# ^& P' s( x- M( Q5 WINTERNAL/EXTERNAL RELATIONS
•        Act as liaison to the Y-Knit group of volunteers
•        Act as agency’s liaison to other volunteer organizations (e.g. Volunteer Management Group, Volunteer Alberta)
2 F/ @+ B8 H/ F& h•        Follow up with correspondence to outside agency volunteers as appropriate
•        Attend external functions such as volunteer fairs, trade shows, and special events as required
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8 c) r& e! y! _, m5 Q9 IQualifications:

•        Minimum 2 years experience in Volunteer Coordination
•        Excellent organizational skills and multi-tasking ability
9 w5 }3 Y1 c$ v" _, o% m0 F•        Demonstrated superior volunteer supervision skills
* `$ d/ `$ W- u" e4 z•        Collaborative working style and excellent interpersonal skills
$ b1 B) x$ ~) \9 k, z, s' l•        Ability to work to meet deadlines and to work under pressure
•        Ability to work in a team-based environment, with cross-functional work teams on projects
) }, V' n% i! |1 \•        Sound judgment and ability to maintain confidentiality
•        Knowledge of Raisers Edge software would be beneficial

How to apply:
, b8 m! f+ C4 WPlease submit all resumes to the Recruitment Coordinator:
/ u$ c- Y( k& r# ^6 f* `Email: recruitment@ywcaofedmonton.org
) Z9 J, R" T) m# f4 G+ @Fax: 780-425-7467
Application deadline: October 29, 2010