Volunteer Services Coordinator

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The YWCA has an opportunity for a Volunteers Services Coordinator. Volunteer Services supports a number of programs and events within the organization.  This dynamic position is an excellent opportunity for an experienced Volunteer Coordinator to make a significant contribution to the YWCA.

This is a full-time position working 37.5 hours/week.   The Volunteer Services Coordinator reports to the Chief Executive Officer.
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9 O+ `0 j" i7 q' d7 D& }1 hJob Responsibilities:
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OPERATIONS
; Y' y) p7 l2 V8 n  o; p•        Responsible for the development, orientation, coordination, recruitment, screening, training and integration of volunteers into YWCA programs, services and special events.
•        Assist in development and implementation of policies and procedures for volunteer services.
2 h0 U9 G" E3 [& C•        Maintain the volunteer files and update the database using Raisers Edge
3 S: S+ L0 w2 |' U•        Ensure that appropriate training is provided, on an on-going basis while giving volunteers opportunities to expand their knowledge, expertise and skills.
2 F# o/ y( D0 Z" }$ Y•        Develop and implement a comprehensive volunteer recognition program.
% M* y4 n8 d' S8 |! |) P•        Measure and report on key volunteer metrics including satisfaction, engagement, turnover and volunteer hours.
•        Identify and implement best practices in regards to volunteer development.
•        Facilitate placement of  practicum students, and grant-funded personnel throughout the agency, in order to provide appropriate career development opportunities
•        Collaborate with other agencies to provide suitable placements for Persons with Developmental Disabilities. Orient volunteers and their support workers, schedule work-dates and provide direct supervision when required

1 v% x  V# {2 Q0 q! \$ \SPECIAL EVENT PLANNING
•        Plan and execute the Power of Being a Girl Conference, in consultation with the CEO
' J4 t5 {# b! W' d% R; `•        Book the venue and speakers, register participants, provide on-site logistics and complete the post event wrap up

ADMINISTRATION
•        Develop and maintain job descriptions for each volunteer position
•        Maintain secure volunteers files in accordance with privacy legislation
•        Provide feedback on volunteers’ performance, as appropriate
•        Ensure Human Resource policies and procedures are adhered to within the department
•        Maintain an up-to-date Policy and Procedures manual for the department and develop new policies and procedures as required
•        Ensure that all forms related to volunteer recruitment and placement are up to date and implemented throughout the agency
& y* s$ \. x: E7 [. c: ]•        Develop resource and orientation materials for Volunteer Services
% K1 l) n2 k! E: H4 O- e; c•        Maintain monthly and yearly volunteer statistics for reporting purposes
9 T4 t# h. f; R! g) H! \* Y* S•        Prepare a regular monthly program report
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FINANCE
. U1 F% Z$ }4 q7 ~0 A8 k5 B% e+ |& \•        Ensure the program operates within approved budget and be familiar with potential variances
•        Prepare volunteer statistics for grant and funding applications, for this program and other programs within the agency. Provide supporting documentation when required
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3 l4 J; |( r6 e6 vINTERNAL/EXTERNAL RELATIONS
: h; q. A7 e% R3 ^* q' g: ]•        Act as liaison to the Y-Knit group of volunteers
# J- `& o8 k8 r, R0 n•        Act as agency’s liaison to other volunteer organizations (e.g. Volunteer Management Group, Volunteer Alberta)
/ b. ~; }% _, K•        Follow up with correspondence to outside agency volunteers as appropriate
) P; K9 Q$ y) [* h9 s! H# O$ t•        Attend external functions such as volunteer fairs, trade shows, and special events as required

Qualifications:
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•        Minimum 2 years experience in Volunteer Coordination
•        Excellent organizational skills and multi-tasking ability
' e" W* G  U6 a* l; @•        Demonstrated superior volunteer supervision skills
/ g* ^/ K2 b" ~•        Collaborative working style and excellent interpersonal skills
0 u" S) z& d% C# Q1 P4 ~; s9 Z•        Ability to work to meet deadlines and to work under pressure
•        Ability to work in a team-based environment, with cross-functional work teams on projects
•        Sound judgment and ability to maintain confidentiality
) B! b" n, E$ i; J5 `•        Knowledge of Raisers Edge software would be beneficial

How to apply:
Please submit all resumes to the Recruitment Coordinator:
Email: recruitment@ywcaofedmonton.org
! F: c2 U% d# b- i- KFax: 780-425-7467
! \& F4 @: o2 j* q4 Z9 \Application deadline: October 29, 2010