Volunteer Services Coordinator

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The YWCA has an opportunity for a Volunteers Services Coordinator. Volunteer Services supports a number of programs and events within the organization.  This dynamic position is an excellent opportunity for an experienced Volunteer Coordinator to make a significant contribution to the YWCA.
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# W5 X& b3 i6 I; m; R: Z8 nThis is a full-time position working 37.5 hours/week.   The Volunteer Services Coordinator reports to the Chief Executive Officer.

Job Responsibilities:

) b7 K4 P. Y' D, O6 tOPERATIONS
•        Responsible for the development, orientation, coordination, recruitment, screening, training and integration of volunteers into YWCA programs, services and special events.
•        Assist in development and implementation of policies and procedures for volunteer services.
4 w$ }" d$ _$ k* Z( q9 U$ H•        Maintain the volunteer files and update the database using Raisers Edge
8 u+ O# v) Q$ @7 F! }) ]$ {•        Ensure that appropriate training is provided, on an on-going basis while giving volunteers opportunities to expand their knowledge, expertise and skills.
•        Develop and implement a comprehensive volunteer recognition program.
' k5 T; l; g1 Y2 M•        Measure and report on key volunteer metrics including satisfaction, engagement, turnover and volunteer hours.
•        Identify and implement best practices in regards to volunteer development.
5 b& }9 ]. g; `•        Facilitate placement of  practicum students, and grant-funded personnel throughout the agency, in order to provide appropriate career development opportunities
5 {. K' @0 ^0 y: y, b! Y4 S•        Collaborate with other agencies to provide suitable placements for Persons with Developmental Disabilities. Orient volunteers and their support workers, schedule work-dates and provide direct supervision when required

SPECIAL EVENT PLANNING
7 Q4 X- G/ f9 Z- E7 N. }•        Plan and execute the Power of Being a Girl Conference, in consultation with the CEO
! I( u3 r4 h; j" {4 K6 c•        Book the venue and speakers, register participants, provide on-site logistics and complete the post event wrap up

7 g8 z6 v9 ?, gADMINISTRATION
$ f( E9 r$ Y5 h! j; Q$ i•        Develop and maintain job descriptions for each volunteer position
" i0 c  c2 r* S" M2 l6 d. J•        Maintain secure volunteers files in accordance with privacy legislation
•        Provide feedback on volunteers’ performance, as appropriate
•        Ensure Human Resource policies and procedures are adhered to within the department
3 G$ @1 d( ^; M' g•        Maintain an up-to-date Policy and Procedures manual for the department and develop new policies and procedures as required
•        Ensure that all forms related to volunteer recruitment and placement are up to date and implemented throughout the agency
; h( @; M0 ]; _2 s2 q) D7 x3 k, T: K•        Develop resource and orientation materials for Volunteer Services
* Z2 j3 }: V+ H•        Maintain monthly and yearly volunteer statistics for reporting purposes
$ S4 D2 J9 p, P5 y•        Prepare a regular monthly program report
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( @+ p  P) K( F) P  ~! dFINANCE
& I2 k' J9 d8 P3 }6 y5 o" M! F5 j3 M; ?•        Ensure the program operates within approved budget and be familiar with potential variances
•        Prepare volunteer statistics for grant and funding applications, for this program and other programs within the agency. Provide supporting documentation when required
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INTERNAL/EXTERNAL RELATIONS
- U) V# n9 t2 F' E•        Act as liaison to the Y-Knit group of volunteers
% S! X. I9 h; k* a' A2 J0 c  I$ w•        Act as agency’s liaison to other volunteer organizations (e.g. Volunteer Management Group, Volunteer Alberta)
•        Follow up with correspondence to outside agency volunteers as appropriate
•        Attend external functions such as volunteer fairs, trade shows, and special events as required
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Qualifications:

8 J6 M0 f7 \3 f# h# Z1 |( d' I•        Minimum 2 years experience in Volunteer Coordination
•        Excellent organizational skills and multi-tasking ability
, B# y7 W5 `& A4 L# G  p5 [•        Demonstrated superior volunteer supervision skills
2 W6 A. ^! g  l3 S•        Collaborative working style and excellent interpersonal skills
  t$ C+ c  t+ E•        Ability to work to meet deadlines and to work under pressure
$ E, U. N( b( }+ k6 ~•        Ability to work in a team-based environment, with cross-functional work teams on projects
6 U  [& c) A+ |% e% @•        Sound judgment and ability to maintain confidentiality
/ l4 |& z; w$ r( r: A( h  `" B•        Knowledge of Raisers Edge software would be beneficial

3 ?! j1 s1 Y; `0 uHow to apply:
Please submit all resumes to the Recruitment Coordinator:
Email: recruitment@ywcaofedmonton.org
- E5 G! P7 Q: Q* k0 DFax: 780-425-7467
# W% j" m8 K& i7 A4 ~+ }' EApplication deadline: October 29, 2010