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Position: Hotel Front Desk Clerk (NOC 6435) 0 U6 O$ n5 u$ C) u9 Z: H' a5 l
Company: Delta Edmonton South No. 2
8 w5 A% Y9 z( z; _Location: 4404 Gateway Blvd., Edmonton, AB T6H 5C2
( ]% _3 T x; \. oWages: $14.27 per hour, 40 hours per week, shift work including evenings and weekends, group insurance benefits 6 @+ J- Y. d- P$ b5 t
Vacancy: 4 " U5 K; B( ~, p+ U
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Job Description: 2 x% U; d5 X" Q* K: f* ^- h
- Checking guests in/out
& q9 K1 p4 z Z0 y( l" L( {% x- Answering guest inquiries regarding hotel services
! ?% `# L) ^7 u0 H- Provide information about services available in the community and respond to guests' complaints 4 s0 k3 t5 s0 z7 L$ P. l* C2 P
- Answering telephone calls and handling/ balancing cash # N" g" C2 o( A* f
- Balance credit card machine % x0 {7 E( ^) x$ L# o
- Maintain an inventory of vacancies, reservations and room assignments 5 \+ D4 e1 k. @: X; Y0 o4 w
- Compile and check daily record sheets, guest accounts, receipts and vouchers using computerized or manual systems
' I7 _# P# {) j# E0 z2 w* N- Present statements of charges to departing guests and receive payment
8 Y1 |: b' t, s% o- Promote and maintain a safe and healthy work environment adhering to Occupational Health and Safety Standards 4 i. M6 I3 M" R, j% E3 X* n2 `9 U
- Perform other duties as assigned by Assistant Managers
: f0 ?+ c* Y7 [+ X5 `& QSkills/Requirements:
- M; w6 e- ~% K) x# F5 a- Completion of High School% \% G, p2 {3 n, I& r9 t( Y
- Strong English communication and interpersonal skills 9 t% P+ W5 ~5 b
- Good computer skills ! v# v5 I+ I/ v3 ~
- Must be able to work with minimal supervision in a high pressure, high volume environment
6 l" t, \: K$ I0 W1 {7 q- Minimum 1 year experience, strong guest service skills
( J. S3 {! E' ]/ k9 F: ~- Ability to work night audit shifts and weekends
n: Z$ \% Q4 M' T$ j- Emerit professional certification for front desk agent is required
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+ d f) F+ ~" W& D/ f% HPlease apply in person or send resume by fax: 780-434-5298
" a$ P. `' G7 cContact Person: Heidi Crites
8 w! K- X/ N$ ~6 r+ N) {Title: People Resources Director |
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