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[招聘信息] 招聘 Hotel Front Desk Clerk

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发表于 2010-10-8 09:27 | 显示全部楼层 |阅读模式
老杨团队,追求完美;客户至上,服务到位!
Position: Hotel Front Desk Clerk (NOC 6435)
% m/ D$ C  ~/ y+ j) v  K3 z  |Company: Delta Edmonton South No. 2 5 ]: D8 ~, \! T) o7 Q; ?5 f
Location: 4404 Gateway Blvd., Edmonton, AB T6H 5C2
8 {) |2 e7 L  s) i' V" {3 oWages: $14.27 per hour, 40 hours per week, shift work including evenings and weekends, group insurance benefits            
. n* b/ R! f0 \4 i7 H; Q5 z! xVacancy:  4  4 H& B$ K, Q' z6 W+ F
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Job Description:        $ i% x2 R/ R6 P1 O7 H2 p
-        Checking guests in/out ( G) T# \4 M0 G
-        Answering guest inquiries regarding hotel services) d* |; l* H: X5 U% C
-        Provide information about services available in the community and respond to guests' complaints
: F5 e9 {; l. ]% B* F-        Answering telephone calls and handling/ balancing cash 8 K3 ?2 X# t( `6 a
-        Balance credit card machine 7 v0 Y9 [: z# x2 P) W, X1 U
-        Maintain an inventory of vacancies, reservations and room assignments 7 M' M5 ?7 K1 b/ I' M3 m* n% p
-        Compile and check daily record sheets, guest accounts, receipts and vouchers using computerized or manual systems & S8 w9 N+ y" U  m; J" ]% L
-        Present statements of charges to departing guests and receive payment0 i' L* D' m# |7 T' l8 k3 i, Q
-        Promote and maintain a safe and healthy work environment adhering to Occupational Health and  Safety Standards
/ Z5 C, y1 D4 s; S# p/ K-        Perform other duties as assigned by Assistant Managers
* y. g2 C4 s/ JSkills/Requirements:
# J- @% d" \. O3 O-        Completion of High School
* l& u$ D: e+ c-        Strong English communication and interpersonal skills 3 q) ?, |9 l  r, p/ e
-        Good computer skills     
2 v! J# S$ |: O, ^" Z-        Must be able to work with minimal supervision in a high pressure, high volume environment! Q6 X) X  T: C
-        Minimum 1 year experience, strong guest service skills # T- J1 N* P: k. G6 s% P( J
-        Ability to work night audit shifts and weekends
. \7 c- h' e% o+ O" N% D-        Emerit professional certification for front desk agent is required  2 U; j/ \6 M. P: M2 y

) W, y+ z  C/ Y& ?9 m
7 U* U! K$ S% K* Q+ M! fPlease apply in person or send resume by fax:  780-434-5298  1 H+ n2 S( P6 o5 J7 J' t
Contact Person: Heidi Crites  
% M5 A% j- E' V8 @' X1 ?* hTitle:  People Resources Director
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