招聘 Hotel Front Desk Clerk

又见炊烟

Position: Hotel Front Desk Clerk (NOC 6435)
Company: Delta Edmonton South No. 2
$ Y6 h; n; l0 VLocation: 4404 Gateway Blvd., Edmonton, AB T6H 5C2
1 d4 G1 f" [0 L, H0 q$ Z; vWages: $14.27 per hour, 40 hours per week, shift work including evenings and weekends, group insurance benefits            
9 P' E. y) n2 f$ o* H! WVacancy:  4  
5 j" V( Z, _$ N9 Y# K  o2 Q5 W. D
% v/ X" ]. D. }( Y# HJob Description:       
-        Checking guests in/out
-        Answering guest inquiries regarding hotel services
8 R0 X" V8 K' U8 M0 t7 i3 |-        Provide information about services available in the community and respond to guests' complaints
4 n3 a! t. G, H$ m-        Answering telephone calls and handling/ balancing cash
) C5 W5 }- b* N; T-        Balance credit card machine
: h3 \' W" ~4 b% ?-        Maintain an inventory of vacancies, reservations and room assignments
-        Compile and check daily record sheets, guest accounts, receipts and vouchers using computerized or manual systems
4 j: h3 V' d9 g# `# b  m5 Q& C-        Present statements of charges to departing guests and receive payment
-        Promote and maintain a safe and healthy work environment adhering to Occupational Health and  Safety Standards
-        Perform other duties as assigned by Assistant Managers
Skills/Requirements:
4 j! d3 j3 q! j, u1 L# y6 n2 n/ s-        Completion of High School
" ^0 ~+ D/ w" R1 D-        Strong English communication and interpersonal skills
0 ^8 z& O% B& R7 U, W, H8 H-        Good computer skills     
1 s" M3 y4 C% C- H-        Must be able to work with minimal supervision in a high pressure, high volume environment
; ?9 x3 t# q" X' C9 m, I8 J3 ~-        Minimum 1 year experience, strong guest service skills
-        Ability to work night audit shifts and weekends
-        Emerit professional certification for front desk agent is required  
( N. f) Y( d4 \
3 Z, m4 w3 Y& |8 t' @* N
Please apply in person or send resume by fax:  780-434-5298  
; h% K) z9 U  T0 `Contact Person: Heidi Crites  
Title:  People Resources Director