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Position: Hotel Front Desk Clerk (NOC 6435) , e' X# r" E4 c; V5 s# E6 Q( i& ~
Company: Delta Edmonton South No. 2 - i$ j; I$ P4 d0 A. q2 f
Location: 4404 Gateway Blvd., Edmonton, AB T6H 5C2 / P5 a5 e$ A7 C# U4 H9 l
Wages: $14.27 per hour, 40 hours per week, shift work including evenings and weekends, group insurance benefits 4 m. u7 y* o6 k$ W7 @
Vacancy: 4 5 V8 q4 }" @( l1 S& |7 g( r
! o6 U) h/ Q* ?& _) XJob Description: ) W! N ?$ p" @! b( R( B! C1 A! ?
- Checking guests in/out
9 _1 a- h4 C* H! K) C: W- Answering guest inquiries regarding hotel services6 C- E7 C; O1 d& p5 m, u* ]
- Provide information about services available in the community and respond to guests' complaints 0 M1 b+ w( z$ V r# v6 h4 R
- Answering telephone calls and handling/ balancing cash 3 |' I3 ^1 Z2 g/ @% P
- Balance credit card machine
5 F0 r: K/ ]5 z4 ^$ b5 F1 V- Maintain an inventory of vacancies, reservations and room assignments 6 \( K! q& @$ s6 {( X
- Compile and check daily record sheets, guest accounts, receipts and vouchers using computerized or manual systems
5 ?# o! w2 T% |! }- Present statements of charges to departing guests and receive payment! Y( z+ f; E: E h4 e
- Promote and maintain a safe and healthy work environment adhering to Occupational Health and Safety Standards : w! w2 B, U1 e5 U! a$ h
- Perform other duties as assigned by Assistant Managers ) \' g3 x, W8 M* u" W6 N
Skills/Requirements:
, A) b- D( e' e9 k% O- Completion of High School
1 t% _) U, `% @8 q2 \- Strong English communication and interpersonal skills 1 j$ G/ y9 C1 M: z$ j8 o* _
- Good computer skills 9 q2 b$ h; x) b0 U
- Must be able to work with minimal supervision in a high pressure, high volume environment
, {5 s% k' \: |% f. }. s- Minimum 1 year experience, strong guest service skills 2 p) S. E8 \ J
- Ability to work night audit shifts and weekends - U6 z" L& }+ _4 X' }) ~: Z
- Emerit professional certification for front desk agent is required
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1 w6 t: H% F- y* `- | I, APlease apply in person or send resume by fax: 780-434-5298
' E' G5 m; e5 I& iContact Person: Heidi Crites 1 z5 d- S& Z% p7 r7 b
Title: People Resources Director |
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