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[招聘信息] 招聘 Hotel Front Desk Clerk

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发表于 2010-10-8 09:27 | 显示全部楼层 |阅读模式
老杨团队,追求完美;客户至上,服务到位!
Position: Hotel Front Desk Clerk (NOC 6435) 0 U6 O$ n5 u$ C) u9 Z: H' a5 l
Company: Delta Edmonton South No. 2
8 w5 A% Y9 z( z; _Location: 4404 Gateway Blvd., Edmonton, AB T6H 5C2
( ]% _3 T  x; \. oWages: $14.27 per hour, 40 hours per week, shift work including evenings and weekends, group insurance benefits            6 @+ J- Y. d- P$ b5 t
Vacancy:  4  " U5 K; B( ~, p+ U
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Job Description:        2 x% U; d5 X" Q* K: f* ^- h
-        Checking guests in/out
& q9 K1 p4 z  Z0 y( l" L( {% x-        Answering guest inquiries regarding hotel services
! ?% `# L) ^7 u0 H-        Provide information about services available in the community and respond to guests' complaints 4 s0 k3 t5 s0 z7 L$ P. l* C2 P
-        Answering telephone calls and handling/ balancing cash # N" g" C2 o( A* f
-        Balance credit card machine % x0 {7 E( ^) x$ L# o
-        Maintain an inventory of vacancies, reservations and room assignments 5 \+ D4 e1 k. @: X; Y0 o4 w
-        Compile and check daily record sheets, guest accounts, receipts and vouchers using computerized or manual systems
' I7 _# P# {) j# E0 z2 w* N-        Present statements of charges to departing guests and receive payment
8 Y1 |: b' t, s% o-        Promote and maintain a safe and healthy work environment adhering to Occupational Health and  Safety Standards 4 i. M6 I3 M" R, j% E3 X* n2 `9 U
-        Perform other duties as assigned by Assistant Managers
: f0 ?+ c* Y7 [+ X5 `& QSkills/Requirements:
- M; w6 e- ~% K) x# F5 a-        Completion of High School% \% G, p2 {3 n, I& r9 t( Y
-        Strong English communication and interpersonal skills 9 t% P+ W5 ~5 b
-        Good computer skills     ! v# v5 I+ I/ v3 ~
-        Must be able to work with minimal supervision in a high pressure, high volume environment
6 l" t, \: K$ I0 W1 {7 q-        Minimum 1 year experience, strong guest service skills
( J. S3 {! E' ]/ k9 F: ~-        Ability to work night audit shifts and weekends
  n: Z$ \% Q4 M' T$ j-        Emerit professional certification for front desk agent is required  
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+ d  f) F+ ~" W& D/ f% HPlease apply in person or send resume by fax:  780-434-5298  
" a$ P. `' G7 cContact Person: Heidi Crites  
8 w! K- X/ N$ ~6 r+ N) {Title:  People Resources Director
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