ASSIST Community Services Centre - Receptionist/Immigration Services Worker

ASSIST

Employment Opportunity
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Position Title: Receptionist/Immigration Services Worker (Temporary position for Maternity Leave)
4 @) ^7 }) I! f4 }# q, S+ B9 _Term: 1 year contract
Hours of Work: Part-time: 21 hours per week
  ?" ]$ X! y: t5 s8 `. [Closing Date: October 5, 2010

, q& L- F# h( u! V$ X0 kJob Description
-Answer multi-line phone calls professionally, politely and directing the calls correctly.
% u5 e8 B  _) u0 S-Assist with providing counter services and act as relieve to the other Immigrant Services Worker
% x3 L2 b& z6 G1 D! m% g) ?-Reports to the program manager and provides clerical support to all members of the ISP team
-Helping Immigrants with Language Barriers to interpret and explain English letters, pamphlets, notices in Cantonese or Mandarin as requested by the client
$ Q2 B" @2 _7 k% A% _-Train and supervise volunteers at front counter or reception

Qualifications:
4 n/ a0 [1 z/ |8 F+ ^) u-High school diploma or above, two years or more related work experience
4 J: o5 z6 u; b- p. j! t2 H-Exceptional customer service skills, ability to handle multi-task requirement
% J1 c! ?* q4 _$ u) _8 n  `-Works well under pressure, ability to work well independently as well as in a team
-Good oral and written communication in English and Chinese (Mandarin and Cantonese) and willing to learn one of the Chinese dialects if only proficient in one
- Y1 T6 q# K# `; P$ n  k3 ]3 J9 Q-Requires police security check at the expense of employee and child welfare check

Detailed job descriptions are available at www.assistcsc.org. Please submit resume and cover letter to: Rachel Pu, Program Manager @ASSIST Community Services Centre via fax: (780) 424-7837 or email to: Rachel.pu@assistcsc.org or in person/mail to ASSIST office.
9 \8 H" q7 ~6 S* hNote: We thank all applicants for their interest, however, only candidates invited for an interview will be contacted.  No phone calls please.