ASSIST Community Services Centre - Receptionist/Immigration Services Worker

ASSIST

Employment Opportunity

6 q. Z* `/ A4 {- }1 f  DPosition Title: Receptionist/Immigration Services Worker (Temporary position for Maternity Leave)
Term: 1 year contract
/ G# `" l& o; e/ V9 E. ?" UHours of Work: Part-time: 21 hours per week
) f, k" U. k1 Z+ k/ H& {Closing Date: October 5, 2010

Job Description
. F0 y+ B& O, N: k) a& F0 o* B-Answer multi-line phone calls professionally, politely and directing the calls correctly.
-Assist with providing counter services and act as relieve to the other Immigrant Services Worker
; Z, `8 ^  v  P$ k/ q5 u3 r; R-Reports to the program manager and provides clerical support to all members of the ISP team
-Helping Immigrants with Language Barriers to interpret and explain English letters, pamphlets, notices in Cantonese or Mandarin as requested by the client
/ H( w1 `: |6 q9 V" ?( A# a-Train and supervise volunteers at front counter or reception
& g( @1 Y* O% l+ d: L0 R
Qualifications:
-High school diploma or above, two years or more related work experience
, u) X  {1 C( T# ^3 l3 |-Exceptional customer service skills, ability to handle multi-task requirement
-Works well under pressure, ability to work well independently as well as in a team
-Good oral and written communication in English and Chinese (Mandarin and Cantonese) and willing to learn one of the Chinese dialects if only proficient in one
% r- Z  |3 m! q4 ^6 B3 O3 y' |-Requires police security check at the expense of employee and child welfare check

3 e" T* i$ o/ P8 q- l! B1 {- T: c3 _Detailed job descriptions are available at www.assistcsc.org. Please submit resume and cover letter to: Rachel Pu, Program Manager @ASSIST Community Services Centre via fax: (780) 424-7837 or email to: Rachel.pu@assistcsc.org or in person/mail to ASSIST office.
Note: We thank all applicants for their interest, however, only candidates invited for an interview will be contacted.  No phone calls please.