ASSIST Community Services Centre - Receptionist/Immigration Services Worker

ASSIST

Employment Opportunity

Position Title: Receptionist/Immigration Services Worker (Temporary position for Maternity Leave)
0 I/ i5 p! \" o$ U8 s4 cTerm: 1 year contract
Hours of Work: Part-time: 21 hours per week
Closing Date: October 5, 2010
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* a& {6 H0 x& ]6 F6 lJob Description
-Answer multi-line phone calls professionally, politely and directing the calls correctly.
-Assist with providing counter services and act as relieve to the other Immigrant Services Worker
1 l& p* M' K% H-Reports to the program manager and provides clerical support to all members of the ISP team
-Helping Immigrants with Language Barriers to interpret and explain English letters, pamphlets, notices in Cantonese or Mandarin as requested by the client
-Train and supervise volunteers at front counter or reception
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Qualifications:
. ^' @1 v0 b- |3 ?2 Y4 z-High school diploma or above, two years or more related work experience
-Exceptional customer service skills, ability to handle multi-task requirement
9 J& \6 F2 X/ P7 d- `+ j, t8 A-Works well under pressure, ability to work well independently as well as in a team
-Good oral and written communication in English and Chinese (Mandarin and Cantonese) and willing to learn one of the Chinese dialects if only proficient in one
6 N  E+ e4 O$ i7 y& P  d- q% K1 h-Requires police security check at the expense of employee and child welfare check
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Detailed job descriptions are available at www.assistcsc.org. Please submit resume and cover letter to: Rachel Pu, Program Manager @ASSIST Community Services Centre via fax: (780) 424-7837 or email to: Rachel.pu@assistcsc.org or in person/mail to ASSIST office.
5 Y$ \8 ^/ W# T" Y# j& C+ BNote: We thank all applicants for their interest, however, only candidates invited for an interview will be contacted.  No phone calls please.