ASSIST Community Services Centre - Receptionist/Immigration Services Worker

ASSIST

Employment Opportunity

5 {( e, P) Y6 i7 v, M( o. OPosition Title: Receptionist/Immigration Services Worker (Temporary position for Maternity Leave)
Term: 1 year contract
- z5 ^7 n" J. [Hours of Work: Part-time: 21 hours per week
Closing Date: October 5, 2010
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9 [$ Q5 D4 O* D7 z, tJob Description
6 ]- H1 V$ ^5 l% p! g& e2 y-Answer multi-line phone calls professionally, politely and directing the calls correctly.
-Assist with providing counter services and act as relieve to the other Immigrant Services Worker
-Reports to the program manager and provides clerical support to all members of the ISP team
$ V! E5 V- T# v-Helping Immigrants with Language Barriers to interpret and explain English letters, pamphlets, notices in Cantonese or Mandarin as requested by the client
-Train and supervise volunteers at front counter or reception

/ ?! W- P( V: i6 a8 EQualifications:
: P6 ]& g" K2 O$ I) l6 ], I-High school diploma or above, two years or more related work experience
- D; \2 n4 [* E# x$ m7 T) J- u-Exceptional customer service skills, ability to handle multi-task requirement
/ B7 R4 k2 q1 ]4 u-Works well under pressure, ability to work well independently as well as in a team
/ {  K( [# _" j5 h' C-Good oral and written communication in English and Chinese (Mandarin and Cantonese) and willing to learn one of the Chinese dialects if only proficient in one
2 V; S) w, g; C2 q& n9 [-Requires police security check at the expense of employee and child welfare check
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3 ^4 j8 y( p5 S' _Detailed job descriptions are available at www.assistcsc.org. Please submit resume and cover letter to: Rachel Pu, Program Manager @ASSIST Community Services Centre via fax: (780) 424-7837 or email to: Rachel.pu@assistcsc.org or in person/mail to ASSIST office.
Note: We thank all applicants for their interest, however, only candidates invited for an interview will be contacted.  No phone calls please.