ASSIST Community Services Centre - Receptionist/Immigration Services Worker

ASSIST

Employment Opportunity
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Position Title: Receptionist/Immigration Services Worker (Temporary position for Maternity Leave)
# s) w: V  y+ E) }8 aTerm: 1 year contract
7 q4 w  s( V* F+ I0 jHours of Work: Part-time: 21 hours per week
Closing Date: October 5, 2010

. z  E/ O8 `- c6 B8 ?Job Description
-Answer multi-line phone calls professionally, politely and directing the calls correctly.
! E0 v% y- |/ F5 X  f, k8 Y-Assist with providing counter services and act as relieve to the other Immigrant Services Worker
2 [( [9 w4 R5 N! ]3 X! Z6 R0 p-Reports to the program manager and provides clerical support to all members of the ISP team
-Helping Immigrants with Language Barriers to interpret and explain English letters, pamphlets, notices in Cantonese or Mandarin as requested by the client
-Train and supervise volunteers at front counter or reception

Qualifications:
: t1 N7 S& p- |4 D1 D  w-High school diploma or above, two years or more related work experience
+ t  |+ K6 K) A% _% Y-Exceptional customer service skills, ability to handle multi-task requirement
-Works well under pressure, ability to work well independently as well as in a team
-Good oral and written communication in English and Chinese (Mandarin and Cantonese) and willing to learn one of the Chinese dialects if only proficient in one
-Requires police security check at the expense of employee and child welfare check

7 `4 m" [" w- `# N' Y: V; LDetailed job descriptions are available at www.assistcsc.org. Please submit resume and cover letter to: Rachel Pu, Program Manager @ASSIST Community Services Centre via fax: (780) 424-7837 or email to: Rachel.pu@assistcsc.org or in person/mail to ASSIST office.
, `2 {. {4 _. u& g" g6 UNote: We thank all applicants for their interest, however, only candidates invited for an interview will be contacted.  No phone calls please.