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`- J p) J6 B/ |) D4 pPosition: IT Small Systems Specialist " K$ A- T$ T2 x- N/ \1 L' `
Reports to: IT Manager . w: I7 |* l9 k# F+ ^3 `( \
Location: SYSCO Edmonton+ r+ N, w# R6 i9 I6 m4 l
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Position Summary:
8 _. Q6 I( {( ~" [; }9 u: TThe IT Small Systems Specialist will be responsible for providing day to day technical support for SYSCO Edmonton. Responsibilities will include equipment management and support, basic network support and troubleshooting.
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Responsibilities:
4 {; m5 Z* e5 J* r4 Q§ Provide high level of customer service to internal customers
4 @2 {$ [8 k( }* d) X- l8 y7 a§ Provide small systems technical support; troubleshoot problems and either resolve them independently or coordinate third party involvement in resolution $ V8 f! i! P+ e0 S+ I2 X. g
§ Hardware and software installation, configuration and implementation& u$ U9 x3 g( R" E8 M5 I# p
§ Ensure software and hardware standards and other policies are adhered to at all times1 l3 F/ Q6 E# n8 y$ a1 ?
§ Liaise with Corporate IT Helpdesk
( E9 _- ~4 ?6 l1 J( u4 r0 L; `§ Become familiar with in-house software applications (AS/400, EXE/warehouse management system, SOS, VRFS, Impromptu, Lotus Notes & others) with goal of becoming in-house expert) Q' A* M: h' e+ m
§ Develop and maintain good working relationships with internal and external parties
6 C! Y* B+ a5 e" t) e0 P§ Special projects as required
+ p3 w/ u' l& X; x% @4 D4 Q+ b5 m§ May be required to provide after hours pager support for emergency trouble calls
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/ y2 b% b9 D) @Qualifications:
" c' ]8 A W% J( |- h, e! r§ University or College degree in Computer Science and at least 2 years of related work experience
# ]& j, v b |$ H" Y§ Strong interpersonal skills with the ability to work with others and work under minimal supervision4 R u0 Y3 D! h8 F" @" I' v
§ Fundamental commitment to customer service, D# B% g# X; ^5 A f' {2 A
§ Excellent problem solving and troubleshooting skills and the ability to work on multiple issues- L& @- W6 R2 F% C
§ Proven knowledge of Dell, IBM, Xerox and Lexmark hardware
9 b3 f# I5 e- {4 p( T5 @§ Experience installing, supporting and troubleshooting client desktop software
# j" K9 l& a" q' {& m4 A§ Demonstrated ability to troubleshoot, install and support computer users with Windows 98/NT/2000/XP in a domain environment, Ethernet, TCP/IP, routers, switches, concentrators, Network Management tools (e.g. virus protection, server monitoring) and with Xerox and /or Lexmark printer problems
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Closing Date: September 16, 2005. O4 k* ]2 Q, x1 A2 Y+ U
+ ^" e4 d1 K+ _' ^+ }% wInterested applicants should forward a cover letter and résumé to:
$ q* @3 |. A K. o7 ]+ A% g3 A+ ?% lBeverly McIntosh, Human Resources Coordinator
0 ?' l% k0 l3 NFax: 780-451-3546+ H! Y: y4 `* b4 {" f$ b
Email: HR.Edmonton@sysco.ca, Z r7 S4 {( G+ y6 C0 q9 ]5 ? a5 k
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5 X7 e0 z( Y6 R5 |: A* X. dPosition: IT Manager
9 Y8 v* [. k2 L: b vReports to: Director of Finance & Administration
- D( @5 M; G- Y. L$ w. |Location: SYSCO Edmonton! T$ ?) i3 I9 @6 }0 d
6 b7 A' r8 f6 l ^6 x! O. l% K4 QPosition Summary:
' V0 \* J0 g" }& ^The IT Manager will provide hands on management of all aspects of the local IT operations for SYSCO Edmonton - managing the information systems on a cost effective basis while ensuring user demands are met. This person will work closely with the SYSCO Canada Corporate IT group (located in Calgary and Toronto).
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# `8 k) |, I2 P9 FResponsibilities: }7 _5 \) l; D+ |* O
§ Manage a stable local IT environment , q) [* f( a' K" d" j
§ Manage and coach staff in IT group5 V7 t7 ]$ F+ }5 C* K0 g5 F
§ Oversee and provide small systems technical support
5 _( E. b3 C) z. v§ Reporting to the Director of Finance and management on a monthly basis on status of IT projects and initiatives
* M" E: F5 d% c2 f6 V, N§ Work with auditors (internal and external) – respond to requests, prepare response to audit reports
% W0 B2 G8 [& r§ Hardware and software configuration and implementation
5 I& p' ^* K* a+ `6 }9 j§ Manage and track all technology assets including ensuring that all software licenses are documented and adhered to) c% a- S$ ~( g3 w' i% H
§ Ensure software and hardware standards and other policies are adhered to at all times3 _1 u0 k9 L) g3 V
§ Perform network administration at the domain level; managing user accounts and network access+ _% p) T" ]0 Q" z0 H" S
§ Develop and maintain backup and restoration procedures
+ {. b' ~; Z' P1 U; ~0 F. X. \1 l4 U& t§ Develop and track IT budget as well as IT capital spending plan
/ U- ~/ n0 K0 n# Q0 N6 Z§ Liaise with Corporate IT Helpdesk
, i- ]6 r) y& j2 \" J2 [# V3 J§ Become familiar with in-house software applications (AS/400, EXE/warehouse management system, SOS, VRFS, Impromptu, Lotus Notes & others) with goal of becoming in-house expert( H2 {- v0 R4 h& B" s0 H
§ Provide technical and procedural recommendations to management
1 t% A9 m) |8 T0 o§ Manage user ID request and approval process in conjunction with Director of Finance
& @' i S# ?2 V6 U§ Implementation and support of small systems technology initiatives in conjunction with SYSCO Canada IT
# K3 }! p& i) w$ S: d§ Coordinate and support end user training+ h2 V: r6 F u6 k
§ Develop and maintain good working relationships with IT related suppliers and service providers; M( c# f" ]# x1 T0 k1 N' j! \
§ Collaboration on development of internal intranet and external website maintenance: y! Z' [4 q8 ?2 q
§ Manage all printers in the building5 Z+ A! k, k) S3 N/ R( j5 m- V6 K
§ Special projects as required+ M" ^) i3 Q# F% f
§ May be required to provide after hours pager support for emergency trouble calls
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Qualifications:
~ u; @( E; ^1 @8 J§ University or College degree in Computer Science and at least 5 years related work experience
/ G) G( p3 E9 v/ S( W§ Excellent leadership and organization skills6 c' V- j& b. ~# o* w: J
§ Able to manage a local IT environment while working within a Corporate IT structure at a national level
# X% G2 I5 h8 g; K2 B% w' W2 I$ s§ Strong interpersonal skills with the ability to communicate at all levels within an organization
2 ]1 c( o9 b6 |, z% E% g§ Strong small systems technical support experience
% X0 `* z7 J5 A2 y§ Fundamental commitment to customer service and process improvement& n& `5 e2 y+ n B0 ^
§ Excellent problem solving and troubleshooting skills and the ability to work on multiple issues: F6 Z% R a8 Z3 i
( I) e0 W/ Y/ W) mClosing Date: September 16, 2005
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Interested applicants should forward a cover letter and résumé to:
: I; @. z. h3 k2 dBeverly McIntosh, Human Resources Coordinator
- i8 T% T: s8 hFax: 780-451-3546% _1 _" }. C3 H( v f* D
Email: HR.Edmonton@sysco.ca, _, |# t6 Y7 H1 }- i. Z( k1 y
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发表于 2005-9-8 17:35
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发表于 2005-9-11 21:42
