Receptionist

又见炊烟

Receptionist
3 L4 q$ }, p) O& G. l+ M  Y; Q
5 u$ P( {7 o7 `The YWCA is recruiting a Receptionist.  The Front Desk is the central point for internal and external communications for all departments, programs and events. A sound understanding of overall activity of the agency is essential. This is a position that requires strong customer service skills, as it works collaboratively with staff and volunteers to provide the best possible information and assistance.

. a) O9 Z* Y! N2 Y2 D; R( LJob Duties/Responsibilities:

Reception
1 x- p* M) k  o5 N1 N•        Greet and provide assistance to incoming visitors
•        Answer multi line telephone system
( }7 v  r9 N5 e" u$ W•        Receive and distribute mail and deliveries
•        Arrange courier services for all departments
•        Oversee Y-Knit program; provide support to its volunteers
) U4 Z; s) [- T0 @# a
Administration
0 ?4 D) P& b" r2 h9 t•        Receive sort and distribute mail and packages; post outgoing mail
3 D# p/ F  u+ |# Q1 w0 l' h•        Sort and distribute mail and deliveries
•        Provide clerical support (e.g. word processing, data entry,         photocopying, faxing, e-mailing, printing labels, mail-outs, and filing) to         all departments of the agency
8 O& x* ~* Q% v# R7 O•        Update and maintain databases as assigned, including those for Fund         Development and Administration
•        Assist with task management for administrative volunteers
7 Q' d- V. Z2 l+ Q( l" s5 s7 H1 N•        Create monthly staff bulletin and prepare for distribution
•        Assist Business department with weekly bank deposit and processing         payments
•        Assemble and forward information packets as requested

Registrar
, [# f' Y( d+ Y8 h# w+ m! j•        Accept and process registrations for participants or attendees at various special events and staff training
•        Process payments for ticket orders and registrations
•        Assist YoWoChAs Outdoor Education Registration as required

$ Y$ v: X" X  o. b3 L
Qualifications:

•        Minimum 2 years office experience in areas related to office reception, and office procedures
6 N" m8 M# M1 I! {•        Experience and proficiency in Microsoft Office including Word, Excel, and PowerPoint.
5 e1 ~6 T+ v) f. ^•        Skill in Desktop publishing is an asset
: K( H& y% c! q# B- R•        Excellent verbal and written communications skills
1 S8 K1 J2 Y5 d' e  J/ D7 I& Q•        Mindful of need for accuracy, detail and discretion
•        Able to interact in a positive manner with diverse population
•        Strong customer-service skills
•        Strength in multitasking, prioritizing, and meeting deadlines
  V. V9 k+ Z; s' D, ?•        Able to work independently
! n/ b+ m6 h' s1 C4 G
Closing Date: July 13, 2009
7 H. l- c, ~6 v5 f
Please forward your resume to:
YWCA Edmonton
9 n5 E2 F  _: W6 B9 z8 F/ BRecruitment Coordinator
* X7 {( B6 v+ A( D; i100, 10350 – 124 Street
Edmonton, AB
" E- O7 f& e& S  J  ]T5N 3V9

E-mail:  recruitment@ywcaofedmonton.org
; D/ ~- N, s' x; ?$ ?+ r7 lFax:  (780) 425-7467
2 g0 S' C6 m5 T8 ^$ V
5 E' `2 s1 T! l9 [7 `Telephone:  (780) 423-9922

. A. F9 n3 U, `7 J0 {Website:  www.ywcaofedmonton.org