Receptionist

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Receptionist

; j# J5 w: a3 [* f* M0 fThe YWCA is recruiting a Receptionist.  The Front Desk is the central point for internal and external communications for all departments, programs and events. A sound understanding of overall activity of the agency is essential. This is a position that requires strong customer service skills, as it works collaboratively with staff and volunteers to provide the best possible information and assistance.
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Job Duties/Responsibilities:
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Reception
•        Greet and provide assistance to incoming visitors
•        Answer multi line telephone system
# y9 S2 X/ y* q$ Z3 \•        Receive and distribute mail and deliveries
2 L( v& `9 H5 [2 g" l•        Arrange courier services for all departments
0 n6 e: U1 _9 p•        Oversee Y-Knit program; provide support to its volunteers
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  R0 `$ W6 e. `1 c/ `Administration
1 h9 Y4 G! i( t2 u8 l3 q4 U•        Receive sort and distribute mail and packages; post outgoing mail
& E6 a/ ~5 V; \6 }•        Sort and distribute mail and deliveries
/ O% P2 N/ a2 i! _, X# J# P•        Provide clerical support (e.g. word processing, data entry,         photocopying, faxing, e-mailing, printing labels, mail-outs, and filing) to         all departments of the agency
: B6 r3 ~$ |# C% _, H/ c5 u/ I•        Update and maintain databases as assigned, including those for Fund         Development and Administration
•        Assist with task management for administrative volunteers
7 B& e% n: _$ {4 ?! n•        Create monthly staff bulletin and prepare for distribution
•        Assist Business department with weekly bank deposit and processing         payments
•        Assemble and forward information packets as requested
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* Z" y' j$ @7 A% I" z/ z; [$ `, uRegistrar
•        Accept and process registrations for participants or attendees at various special events and staff training
•        Process payments for ticket orders and registrations
8 m, M  R& O+ j# j( i( g7 x: k•        Assist YoWoChAs Outdoor Education Registration as required

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2 n2 |- L% I' ]9 t" o5 S* Q$ yQualifications:
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•        Minimum 2 years office experience in areas related to office reception, and office procedures
•        Experience and proficiency in Microsoft Office including Word, Excel, and PowerPoint.
" i& G- ?/ r" o* w•        Skill in Desktop publishing is an asset
' x, K8 _: y+ c•        Excellent verbal and written communications skills
8 s( |, R0 B+ u* y8 f: h& P•        Mindful of need for accuracy, detail and discretion
, }0 b- ], w$ h, [•        Able to interact in a positive manner with diverse population
•        Strong customer-service skills
; s& M6 ?* Z1 B0 H# z5 K•        Strength in multitasking, prioritizing, and meeting deadlines
  ^# q8 W9 s, l7 q& s1 p5 i9 N•        Able to work independently
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: Z$ g; \& x5 u3 F  O( ]3 FClosing Date: July 13, 2009

Please forward your resume to:
9 x& V* k2 U7 V/ N, dYWCA Edmonton
' ^9 `3 R8 b- n# }Recruitment Coordinator
100, 10350 – 124 Street
Edmonton, AB
T5N 3V9

# Q" i3 ?/ x+ JE-mail:  recruitment@ywcaofedmonton.org
& \8 C. _) Z: @7 yFax:  (780) 425-7467

1 @( J5 ]) N0 w  q7 T7 G6 `6 YTelephone:  (780) 423-9922
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. R, F1 ?  H' x( Q, I4 @+ U  O* ^6 xWebsite:  www.ywcaofedmonton.org