Receptionist

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Receptionist
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The YWCA is recruiting a Receptionist.  The Front Desk is the central point for internal and external communications for all departments, programs and events. A sound understanding of overall activity of the agency is essential. This is a position that requires strong customer service skills, as it works collaboratively with staff and volunteers to provide the best possible information and assistance.

Job Duties/Responsibilities:
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Reception
•        Greet and provide assistance to incoming visitors
6 R8 n8 S& j+ B% j•        Answer multi line telephone system
1 J% j* I! z  A  d" e•        Receive and distribute mail and deliveries
•        Arrange courier services for all departments
•        Oversee Y-Knit program; provide support to its volunteers

Administration
4 s3 E; q, [$ M5 K" j: n# b/ y& I•        Receive sort and distribute mail and packages; post outgoing mail
•        Sort and distribute mail and deliveries
) f' R# ?7 z# J. _2 A& s# R•        Provide clerical support (e.g. word processing, data entry,         photocopying, faxing, e-mailing, printing labels, mail-outs, and filing) to         all departments of the agency
# N9 e$ s% B; @•        Update and maintain databases as assigned, including those for Fund         Development and Administration
•        Assist with task management for administrative volunteers
" \" J9 D# I/ i7 i& S•        Create monthly staff bulletin and prepare for distribution
•        Assist Business department with weekly bank deposit and processing         payments
•        Assemble and forward information packets as requested
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! @- j7 i! Q% o$ w  i/ yRegistrar
5 T! i/ g. T6 V! S  P4 o1 t, n7 Z•        Accept and process registrations for participants or attendees at various special events and staff training
•        Process payments for ticket orders and registrations
) S, r+ q; i. _•        Assist YoWoChAs Outdoor Education Registration as required
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* ^& I) U& h: s9 @! X) ?9 V2 ^5 a# mQualifications:

•        Minimum 2 years office experience in areas related to office reception, and office procedures
•        Experience and proficiency in Microsoft Office including Word, Excel, and PowerPoint.
& O6 e1 n  ?: t( ~6 w•        Skill in Desktop publishing is an asset
: n3 a, W" `4 H  J: [•        Excellent verbal and written communications skills
" l- g) J. w5 T' ~( ]( q1 a•        Mindful of need for accuracy, detail and discretion
•        Able to interact in a positive manner with diverse population
) h$ v- S: h: b5 E, @•        Strong customer-service skills
7 J5 t8 E3 o+ g( X. N2 a/ V; Q( r( O! }•        Strength in multitasking, prioritizing, and meeting deadlines
•        Able to work independently

Closing Date: July 13, 2009
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9 [& w2 j" w0 ?9 J0 N; aPlease forward your resume to:
" a' s+ f* o9 R1 NYWCA Edmonton
Recruitment Coordinator
100, 10350 – 124 Street
Edmonton, AB
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E-mail:  recruitment@ywcaofedmonton.org
8 v: P* [5 M, s4 e6 B" CFax:  (780) 425-7467
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( O9 j% j" |7 D! M1 jTelephone:  (780) 423-9922
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Website:  www.ywcaofedmonton.org