Receptionist

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Receptionist

# }& O; S% h$ `( C1 fThe YWCA is recruiting a Receptionist.  The Front Desk is the central point for internal and external communications for all departments, programs and events. A sound understanding of overall activity of the agency is essential. This is a position that requires strong customer service skills, as it works collaboratively with staff and volunteers to provide the best possible information and assistance.
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+ w. D( M4 x* IJob Duties/Responsibilities:
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% z' x  b  R- F$ U& a! y# nReception
•        Greet and provide assistance to incoming visitors
& v& [, e9 _! m•        Answer multi line telephone system
•        Receive and distribute mail and deliveries
•        Arrange courier services for all departments
1 w; R( s4 m8 X8 L•        Oversee Y-Knit program; provide support to its volunteers

Administration
$ a9 M0 k2 \3 S$ x•        Receive sort and distribute mail and packages; post outgoing mail
7 _+ c5 t/ Q8 \0 q9 e$ V7 N' H•        Sort and distribute mail and deliveries
•        Provide clerical support (e.g. word processing, data entry,         photocopying, faxing, e-mailing, printing labels, mail-outs, and filing) to         all departments of the agency
2 m; V' S4 {$ J" @, ^! H•        Update and maintain databases as assigned, including those for Fund         Development and Administration
/ v  \' Q) U  M! C, n•        Assist with task management for administrative volunteers
5 V9 Q" M2 F6 J- x2 N% f4 s4 l•        Create monthly staff bulletin and prepare for distribution
$ H% x! |/ A& R1 h" s9 s•        Assist Business department with weekly bank deposit and processing         payments
' Q6 _9 m) u4 m3 n2 k  B+ p•        Assemble and forward information packets as requested

, T- ]3 x9 @2 ]# p0 ^9 k5 yRegistrar
•        Accept and process registrations for participants or attendees at various special events and staff training
•        Process payments for ticket orders and registrations
•        Assist YoWoChAs Outdoor Education Registration as required
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4 U! I# ]( o7 P! K5 ?Qualifications:
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•        Minimum 2 years office experience in areas related to office reception, and office procedures
•        Experience and proficiency in Microsoft Office including Word, Excel, and PowerPoint.
; P! {% X4 Q' Z: }5 m3 `9 c" C* f1 I9 F•        Skill in Desktop publishing is an asset
•        Excellent verbal and written communications skills
5 K' C  |3 Y& S: |9 H5 H5 f•        Mindful of need for accuracy, detail and discretion
* W3 ?6 \2 [5 e; |•        Able to interact in a positive manner with diverse population
•        Strong customer-service skills
  O+ R* T: [/ {9 B% n$ I•        Strength in multitasking, prioritizing, and meeting deadlines
( @. A3 k; y6 N3 U6 N•        Able to work independently

Closing Date: July 13, 2009

Please forward your resume to:
8 [; c* K4 A9 X7 sYWCA Edmonton
) a* i8 g) g& N( i, Y8 k% BRecruitment Coordinator
100, 10350 – 124 Street
7 a" u9 X9 V+ O' R; m/ u5 J4 `Edmonton, AB
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/ ?) D$ K; c" V4 g7 _" rE-mail:  recruitment@ywcaofedmonton.org
3 S# M: r3 Z  {Fax:  (780) 425-7467
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5 A$ Q1 k/ j. N1 y" H  |Telephone:  (780) 423-9922

Website:  www.ywcaofedmonton.org