Receptionist

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Receptionist
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7 h$ ?/ Q8 a, I" V' {5 k7 wThe YWCA is recruiting a Receptionist.  The Front Desk is the central point for internal and external communications for all departments, programs and events. A sound understanding of overall activity of the agency is essential. This is a position that requires strong customer service skills, as it works collaboratively with staff and volunteers to provide the best possible information and assistance.

Job Duties/Responsibilities:
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Reception
4 q9 t% u% ], q* ~•        Greet and provide assistance to incoming visitors
•        Answer multi line telephone system
•        Receive and distribute mail and deliveries
  _  U- H- t, w) N0 a•        Arrange courier services for all departments
•        Oversee Y-Knit program; provide support to its volunteers
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Administration
•        Receive sort and distribute mail and packages; post outgoing mail
! U1 W  K, d9 Y0 M2 m# b•        Sort and distribute mail and deliveries
•        Provide clerical support (e.g. word processing, data entry,         photocopying, faxing, e-mailing, printing labels, mail-outs, and filing) to         all departments of the agency
. s, U* Z" J8 T- D0 N! m# b! o$ i•        Update and maintain databases as assigned, including those for Fund         Development and Administration
. t* w6 N7 [& |+ i( ~•        Assist with task management for administrative volunteers
9 x* F: J! o" z, r; q4 ^  [•        Create monthly staff bulletin and prepare for distribution
•        Assist Business department with weekly bank deposit and processing         payments
•        Assemble and forward information packets as requested

Registrar
•        Accept and process registrations for participants or attendees at various special events and staff training
2 A6 g$ A. ?' @8 {3 `, ~2 ?+ o# v+ r•        Process payments for ticket orders and registrations
•        Assist YoWoChAs Outdoor Education Registration as required
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4 w' G. H7 G( [8 @3 {Qualifications:

$ ]0 `7 c% b. M/ S8 M" o•        Minimum 2 years office experience in areas related to office reception, and office procedures
2 N0 q9 L. b' O3 e, [: B% _9 s•        Experience and proficiency in Microsoft Office including Word, Excel, and PowerPoint.
) `0 z/ |( J* `9 h2 L% f  X; a•        Skill in Desktop publishing is an asset
•        Excellent verbal and written communications skills
  N. ^! i  K; A* e8 j5 t) C; q•        Mindful of need for accuracy, detail and discretion
! K* U  {0 g! D7 _•        Able to interact in a positive manner with diverse population
•        Strong customer-service skills
•        Strength in multitasking, prioritizing, and meeting deadlines
•        Able to work independently
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$ Z* Z, ?4 R) _; K/ h: O* W! JClosing Date: July 13, 2009

- A2 z& I9 W$ lPlease forward your resume to:
YWCA Edmonton
Recruitment Coordinator
100, 10350 – 124 Street
Edmonton, AB
T5N 3V9

E-mail:  recruitment@ywcaofedmonton.org
Fax:  (780) 425-7467

) _- ^! I. A: B( YTelephone:  (780) 423-9922
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Website:  www.ywcaofedmonton.org