Receptionist

又见炊烟

Receptionist
9 N, n" _3 c) j4 l$ l( R
The YWCA is recruiting a Receptionist.  The Front Desk is the central point for internal and external communications for all departments, programs and events. A sound understanding of overall activity of the agency is essential. This is a position that requires strong customer service skills, as it works collaboratively with staff and volunteers to provide the best possible information and assistance.
- [# c, _; M% S) C& Q! x! G: E
Job Duties/Responsibilities:
7 a' ~2 B0 |& r/ N
Reception
•        Greet and provide assistance to incoming visitors
5 F8 Z7 G9 @4 r( Y( |0 {7 d•        Answer multi line telephone system
! H) Q$ X; s- d# c3 s  K•        Receive and distribute mail and deliveries
1 X# Q# w; N' M8 C8 u  g•        Arrange courier services for all departments
, Y7 R+ S+ k& x# v9 Y% }•        Oversee Y-Knit program; provide support to its volunteers
' W! k. b. i9 R) s' K, S0 w; q# X
Administration
•        Receive sort and distribute mail and packages; post outgoing mail
•        Sort and distribute mail and deliveries
  |) r1 U0 R$ \•        Provide clerical support (e.g. word processing, data entry,         photocopying, faxing, e-mailing, printing labels, mail-outs, and filing) to         all departments of the agency
" `! H2 L! V0 t* E  C•        Update and maintain databases as assigned, including those for Fund         Development and Administration
; [% U8 m2 z* @& p•        Assist with task management for administrative volunteers
•        Create monthly staff bulletin and prepare for distribution
( J& D5 O( k; b% f$ H•        Assist Business department with weekly bank deposit and processing         payments
' i: V- K' A7 c•        Assemble and forward information packets as requested

Registrar
! z  C9 |4 _4 y6 O. K•        Accept and process registrations for participants or attendees at various special events and staff training
; h0 ]- c$ _6 h1 I•        Process payments for ticket orders and registrations
•        Assist YoWoChAs Outdoor Education Registration as required

# g7 W# r% z, b, I
Qualifications:
, H3 _& \5 X* N! A  m& k
5 U7 ^! d  R) Z6 N) s* U' r•        Minimum 2 years office experience in areas related to office reception, and office procedures
•        Experience and proficiency in Microsoft Office including Word, Excel, and PowerPoint.
•        Skill in Desktop publishing is an asset
3 K0 w5 x; J% _/ a4 n& P•        Excellent verbal and written communications skills
•        Mindful of need for accuracy, detail and discretion
•        Able to interact in a positive manner with diverse population
0 m/ N8 f* w7 w; L2 \•        Strong customer-service skills
•        Strength in multitasking, prioritizing, and meeting deadlines
: Y/ K( B  Z3 a" R$ N8 [0 m2 e+ s•        Able to work independently

& G( w! c7 `1 `: s6 ^" mClosing Date: July 13, 2009
2 R8 p: @& b1 j+ _- h
' E2 D  G5 N5 H9 M0 r5 _Please forward your resume to:
7 t/ d6 x" W# ^$ a) {YWCA Edmonton
Recruitment Coordinator
4 x" F- `7 T6 O( l; J- Z100, 10350 – 124 Street
Edmonton, AB
T5N 3V9
# P# C/ `% V! T: |1 l
E-mail:  recruitment@ywcaofedmonton.org
3 b4 P! E) j0 K8 X; FFax:  (780) 425-7467
- F4 F  g  ^. d" W% F2 n
- c# z. t  F7 A- t! l& QTelephone:  (780) 423-9922

Website:  www.ywcaofedmonton.org