Receptionist

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Receptionist

The YWCA is recruiting a Receptionist.  The Front Desk is the central point for internal and external communications for all departments, programs and events. A sound understanding of overall activity of the agency is essential. This is a position that requires strong customer service skills, as it works collaboratively with staff and volunteers to provide the best possible information and assistance.

0 q( B. [/ }) IJob Duties/Responsibilities:
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Reception
•        Greet and provide assistance to incoming visitors
•        Answer multi line telephone system
, `& u8 i- O( S•        Receive and distribute mail and deliveries
/ m/ v+ W$ |! ^* f' z•        Arrange courier services for all departments
•        Oversee Y-Knit program; provide support to its volunteers
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( j  Z) b* D0 x6 T& G$ p1 j9 [! A! @& sAdministration
+ y) A$ V, O! C* k+ i" q•        Receive sort and distribute mail and packages; post outgoing mail
•        Sort and distribute mail and deliveries
•        Provide clerical support (e.g. word processing, data entry,         photocopying, faxing, e-mailing, printing labels, mail-outs, and filing) to         all departments of the agency
•        Update and maintain databases as assigned, including those for Fund         Development and Administration
/ P0 [/ w* [2 t; K4 u•        Assist with task management for administrative volunteers
2 R( N3 Y2 d3 t2 L, `6 a•        Create monthly staff bulletin and prepare for distribution
•        Assist Business department with weekly bank deposit and processing         payments
5 R, K9 a4 D/ @$ I2 H•        Assemble and forward information packets as requested

Registrar
•        Accept and process registrations for participants or attendees at various special events and staff training
•        Process payments for ticket orders and registrations
•        Assist YoWoChAs Outdoor Education Registration as required

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. o  r/ @8 x; M3 h- z# hQualifications:
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•        Minimum 2 years office experience in areas related to office reception, and office procedures
•        Experience and proficiency in Microsoft Office including Word, Excel, and PowerPoint.
* L- S! A, p; O  O5 o3 _•        Skill in Desktop publishing is an asset
•        Excellent verbal and written communications skills
5 z. O# v" F5 ~2 B; ?+ O3 @•        Mindful of need for accuracy, detail and discretion
' E+ x8 n/ x. G1 x•        Able to interact in a positive manner with diverse population
•        Strong customer-service skills
4 H$ q, w; y) R' H+ i9 V•        Strength in multitasking, prioritizing, and meeting deadlines
•        Able to work independently
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Closing Date: July 13, 2009

Please forward your resume to:
YWCA Edmonton
5 s3 u" Z2 ~  [9 R) F+ K' NRecruitment Coordinator
% p2 G; j3 f% n. x, `8 Z3 u: d100, 10350 – 124 Street
7 Y* _1 H. G3 Q, XEdmonton, AB
T5N 3V9

E-mail:  recruitment@ywcaofedmonton.org
Fax:  (780) 425-7467

- {0 L( T! U: u5 x4 |0 B' l* YTelephone:  (780) 423-9922
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/ g) L+ W' c6 ]6 r* mWebsite:  www.ywcaofedmonton.org