Receptionist

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Receptionist

. b6 S. B  i( C. h5 u& iThe YWCA is recruiting a Receptionist.  The Front Desk is the central point for internal and external communications for all departments, programs and events. A sound understanding of overall activity of the agency is essential. This is a position that requires strong customer service skills, as it works collaboratively with staff and volunteers to provide the best possible information and assistance.

8 F; X# {( |, W9 }) q8 n3 HJob Duties/Responsibilities:

  f& l) n7 p% Y- Z7 EReception
•        Greet and provide assistance to incoming visitors
: b2 {2 X& k5 f! V! w. V- N; o•        Answer multi line telephone system
•        Receive and distribute mail and deliveries
% ?3 W2 r% p# o( m# j, m•        Arrange courier services for all departments
•        Oversee Y-Knit program; provide support to its volunteers
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1 K9 Y4 C/ [0 \1 u0 Q" YAdministration
•        Receive sort and distribute mail and packages; post outgoing mail
( v* s4 U5 M( y- U: x, K8 }•        Sort and distribute mail and deliveries
3 x8 w% n" R3 v) Y1 J& w2 |( X•        Provide clerical support (e.g. word processing, data entry,         photocopying, faxing, e-mailing, printing labels, mail-outs, and filing) to         all departments of the agency
•        Update and maintain databases as assigned, including those for Fund         Development and Administration
•        Assist with task management for administrative volunteers
0 k, \- e. Q( u, H" ?, X•        Create monthly staff bulletin and prepare for distribution
•        Assist Business department with weekly bank deposit and processing         payments
•        Assemble and forward information packets as requested
7 ~$ n1 L- G5 p1 \- V+ Y3 n
0 b5 t9 y: p6 KRegistrar
4 A0 w: O+ J- I; X+ B* g" P•        Accept and process registrations for participants or attendees at various special events and staff training
•        Process payments for ticket orders and registrations
2 p. ~* t) D1 b0 p2 U' y•        Assist YoWoChAs Outdoor Education Registration as required
4 G3 J5 a) U5 N& {4 J' i

  y$ d. h$ P, L; |& {! V! F+ qQualifications:

" A0 o7 g, u8 S' v$ s' m•        Minimum 2 years office experience in areas related to office reception, and office procedures
" J/ S  ]7 Z) ]8 r4 I% t* V7 U•        Experience and proficiency in Microsoft Office including Word, Excel, and PowerPoint.
" ?. f- ~3 U. _•        Skill in Desktop publishing is an asset
•        Excellent verbal and written communications skills
•        Mindful of need for accuracy, detail and discretion
•        Able to interact in a positive manner with diverse population
•        Strong customer-service skills
•        Strength in multitasking, prioritizing, and meeting deadlines
•        Able to work independently

6 t- b: N- P% ]& W; a' }' j5 I) vClosing Date: July 13, 2009
! g, T  c/ {- r: \+ f. m
, O3 X5 ~) L+ L  Q0 _% NPlease forward your resume to:
6 f$ ^0 a7 g. C2 u' ?YWCA Edmonton
, _  l4 {5 x  G( e3 jRecruitment Coordinator
100, 10350 – 124 Street
Edmonton, AB
. }+ r4 _$ i0 H6 ]; W) e- yT5N 3V9

E-mail:  recruitment@ywcaofedmonton.org
Fax:  (780) 425-7467
( H5 m+ r9 `& X. Y1 u
( n8 K' w% d4 v9 r. m& B, y/ ATelephone:  (780) 423-9922

1 o( r( Q/ q( k' BWebsite:  www.ywcaofedmonton.org