ZT-TMG- CMHC's 2009 Mortgage Consumer Survey

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. ?* v2 s2 z9 ?1 E2 hCMHC recently surveyed 2,507 new mortgage consumers.  Here's what they found:
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% o$ U- G5 `6 o5 G+ E2 h•70%:  Feel now is a good time to buy a home in Canada
•1/3:  Expect to move in the next five years
•73%:  Used their own resources (savings, equity, or RRSP) for their down payment.
•1/3:  Have previously requested their credit score from a credit bureau.  (Wow.  2/3 have not?)
9 L1 w/ G5 P# W3 j" O: _•87%:  Believe that 40% is the maximum ratio of monthly gross income that one should spend on debts and housing (It's interesting that so many people know this. This 40% figure is, of course, a general lender guideline for maximum TDS.)
What matters to homeowners:
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•"Getting the best rate":  This was the number one thing that made customers satisfied with their lender or broker.
" S3 O4 t5 J2 {( z) W* G•"Service":  The top reason driving customer satisfaction with brokers.
•"A good relationship":  The top reason behind customer satisfaction with lenders.
Other interesting market share stats:
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# t+ S% L! y0 G: `! Y- n•90%:  The number of people up for renewal who stayed with their existing lender.  That compares to 83% in 2007.  (This is absolutely stunning. Either lender retention departments are getting much better or people are getting more complacent.  In this competitive market, you've got to shop around-or, better yet, get a professional to do it for you.)
% X9 O+ W1 j# w9 \; B3 o) J* _•25%:  The number of mortgages originated by mortgage brokers. CMHC said it was 27% in 2007 (See CMHC's 2007 Mortgage Survey).  (The banks seem to be making a comeback for the time being. They're most definitely getting more competitive. In addition, we're seeing a lot of smaller lenders harness the power of the net to drive new business.)
. y) r2 O8 o' K) z: J•44%:  The number of first-time buyers who got their mortgage through a broker.  (This is up sharply from 35% in 2007.)
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  P1 E1 J8 W' V- r  Mhttp://www.happymortgages.com/newsarticle.asp?id=210
# d7 S, n1 H2 X. o+ z- FSource:  The chart and all data are courtesy of CMHC.