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ZT-TMG- CMHC's 2009 Mortgage Consumer Survey

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发表于 2009-6-25 08:29 | 显示全部楼层 |阅读模式
老杨团队,追求完美;客户至上,服务到位!
本帖最后由 郭森房贷 于 2009-6-25 08:32 编辑
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CMHC recently surveyed 2,507 new mortgage consumers.  Here's what they found:, a% |* A% c  M$ F' r
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•70%:  Feel now is a good time to buy a home in Canada
, X- I: x3 T- Z' T& U' }1 ^•1/3:  Expect to move in the next five years 2 {& G8 n8 L: j( X2 [9 a+ a
•73%:  Used their own resources (savings, equity, or RRSP) for their down payment.
$ Q7 ^) L$ i) ^* Z& O•1/3:  Have previously requested their credit score from a credit bureau.  (Wow.  2/3 have not?) # B3 O8 k1 Q# u0 d
•87%:  Believe that 40% is the maximum ratio of monthly gross income that one should spend on debts and housing (It's interesting that so many people know this. This 40% figure is, of course, a general lender guideline for maximum TDS.) 0 x: Q+ B  j: H. K: g
What matters to homeowners:' a5 p3 w! P( T' z$ u/ N
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•"Getting the best rate":  This was the number one thing that made customers satisfied with their lender or broker. " [& \" B( `% }' Z/ ]  F6 Q
•"Service":  The top reason driving customer satisfaction with brokers.
! }$ I- ^7 D3 y  M# m8 K•"A good relationship":  The top reason behind customer satisfaction with lenders.
4 _# ]7 z! N# G: x2 y: m% U9 n+ P( KOther interesting market share stats:
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3 e4 p7 D! U3 M! R" j•90%:  The number of people up for renewal who stayed with their existing lender.  That compares to 83% in 2007.  (This is absolutely stunning. Either lender retention departments are getting much better or people are getting more complacent.  In this competitive market, you've got to shop around-or, better yet, get a professional to do it for you.) ' s1 r! n3 k+ Q2 ?6 n
•25%:  The number of mortgages originated by mortgage brokers. CMHC said it was 27% in 2007 (See CMHC's 2007 Mortgage Survey).  (The banks seem to be making a comeback for the time being. They're most definitely getting more competitive. In addition, we're seeing a lot of smaller lenders harness the power of the net to drive new business.)
" B# R% [3 k0 v( P* h. B•44%:  The number of first-time buyers who got their mortgage through a broker.  (This is up sharply from 35% in 2007.) 0 _9 o/ @$ K* r' l
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http://www.happymortgages.com/newsarticle.asp?id=210
) i4 }* f- r" S2 f3 y3 y; hSource:  The chart and all data are courtesy of CMHC.
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