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Position Title: Help Desk Analyst (ADV114)
: Q0 }, k* `0 e& `# ^# {% zJob Description/Duties: TELUS has immediate opportunities for Help Desk Analysts. As a member of the National Services Support Help Desk, you will deliver technical and non-technical solutions to our voice and internet customers. Utilizing the latest technologies, you will use your strong communication skills and superior trouble-shooting abilities to provide effective solutions. You will be operating in a fast-paced Call Centre with operations spanning 24 hours a day, 7 days a week. If you are interested in joining a dynamic area of TELUS and possess demonstrated knowledge of the Internet including knowledge of PCs, TCP/IP, Dial-up and ADSL, combined with strong problem-solving and trouble-shooting skills, excellent communication skills and the ability to contribute to a high performing team, we would love to hear from you! TELUS offers a competitive starting salary of $15.74/hour, paid training at no cost, as well as ongoing development and career pathing opportunities. $ V1 d8 u1 ]3 n5 O/ b
Qualifications: Demonstrated knowledge of the Internet including knowledge of PCs, TCP/IP, Dial-up and ADSL, combined with strong problem-solving and trouble-shooting skills, excellent communication skills and the ability to contribute to a high performing team ; A0 W/ V' x" o& k0 ]1 g3 [
Location: Edmonton ; N$ E! h: v2 e
Duration: 7 n) R3 l+ P3 w0 d) w. ?
Job Type: PART TIME/FULL TIME $ u9 ?6 |" O/ {1 k/ W7 B" ^) L5 q
Positions Available: 1 / J5 S5 v7 M g9 v! N" [7 o
Hours per week: 25-40
. i/ o; K# c/ hPosition Start Date: Immediate Opening
) i+ l& x" s6 y* @" C$ SApplication Deadline: Jun 30, 2005
0 w, l% C( P8 F0 J' [, MRemuneration: Salary/month -or- Hourly ( D& Z- s1 H/ F' y4 N
Min: Rate: 15.74 # t. m4 @7 Y5 R% \; X/ e
Max: ! e" G6 B+ ~ ?5 N1 w1 b. a, f3 y9 a
" v3 ?* Z' i; C( sApplication Instructions: To apply for this exciting opportunity, visit our website at www.telus.com, go to About TELUS, Careers and complete an on-line application for Help Desk Analyst, Posting ADV114. $ e& Q k; ~2 W7 g5 e: G3 y
Notes:
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Employer: TELUS
* t0 }0 } F& \2 `4 I; b, O3 @Branch: HUMAN RESOURCES
" K; D" Q- W* ]! w$ _Address: 1N - 10020 100 ST
) `7 B& i1 p9 @- D# G" kCity: EDMONTON ; o, Q( T* d8 u( S3 x
Province: AB + ?7 k! o* ]; x
Postal Code: T5J 0N5 " @6 u- Q& O( K
Web Address: http://www.telus.com
5 |# n6 _9 a! D) O& LContact: JONELLE PALAFOX
9 _ I0 g% w% y( g6 qContact Title: RECRUITMENT COORDINATOR
; p: E: Y( z1 S$ D9 B* YFax: , `, u/ o* ^: P0 _1 j
Email Address: |
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