Help Desk Analyst (ADV114)

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Position Title: Help Desk Analyst (ADV114)
Job Description/Duties: TELUS has immediate opportunities for Help Desk Analysts. As a member of the National Services Support Help Desk, you will deliver technical and non-technical solutions to our voice and internet customers. Utilizing the latest technologies, you will use your strong communication skills and superior trouble-shooting abilities to provide effective solutions. You will be operating in a fast-paced Call Centre with operations spanning 24 hours a day, 7 days a week. If you are interested in joining a dynamic area of TELUS and possess demonstrated knowledge of the Internet including knowledge of PCs, TCP/IP, Dial-up and ADSL, combined with strong problem-solving and trouble-shooting skills, excellent communication skills and the ability to contribute to a high performing team, we would love to hear from you! TELUS offers a competitive starting salary of $15.74/hour, paid training at no cost, as well as ongoing development and career pathing opportunities.  
4 J9 r5 z( i8 R0 HQualifications: Demonstrated knowledge of the Internet including knowledge of PCs, TCP/IP, Dial-up and ADSL, combined with strong problem-solving and trouble-shooting skills, excellent communication skills and the ability to contribute to a high performing team
8 X  c7 W; ^7 n9 _/ RLocation: Edmonton
: i3 ?: Z+ G6 ?' sDuration:  
- R6 |. \& Y* BJob Type: PART TIME/FULL TIME
Positions Available: 1
Hours per week: 25-40
  T% i2 r( g* LPosition Start Date: Immediate Opening
& y9 _5 N4 c1 @9 v% mApplication Deadline: Jun 30, 2005
Remuneration: Salary/month -or- Hourly
- _; q" |. z/ \+ Z! N! XMin:    Rate: 15.74
) T# w/ D, T6 e. E3 k$ ^" OMax:        

. m5 _) q; K8 w2 Z0 W0 G. D" BApplication Instructions: To apply for this exciting opportunity, visit our website at www.telus.com, go to About TELUS, Careers and complete an on-line application for Help Desk Analyst, Posting ADV114.
$ w# e- K* o! u1 @" ^Notes:  

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  C' _5 X+ e6 J9 C( WEmployer: TELUS
% ?9 M9 j/ _7 [8 h, bBranch: HUMAN RESOURCES
, [, u# t' G* tAddress: 1N - 10020 100 ST
" |; V" i3 w0 Z4 j8 l+ n8 DCity: EDMONTON
* W. ~1 _  D; |/ J% c. ?  CProvince: AB
Postal Code: T5J 0N5
Web Address: http://www.telus.com
Contact: JONELLE PALAFOX
! b. \2 \1 o- v/ f( u9 XContact Title: RECRUITMENT COORDINATOR
& U- Q7 J0 u1 ~4 o+ X7 g2 n0 HFax:  
: B2 z) z5 ?2 n" `9 @Email Address: