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Position Title: Help Desk Analyst (ADV114) + {* ~5 `9 \% D) _
Job Description/Duties: TELUS has immediate opportunities for Help Desk Analysts. As a member of the National Services Support Help Desk, you will deliver technical and non-technical solutions to our voice and internet customers. Utilizing the latest technologies, you will use your strong communication skills and superior trouble-shooting abilities to provide effective solutions. You will be operating in a fast-paced Call Centre with operations spanning 24 hours a day, 7 days a week. If you are interested in joining a dynamic area of TELUS and possess demonstrated knowledge of the Internet including knowledge of PCs, TCP/IP, Dial-up and ADSL, combined with strong problem-solving and trouble-shooting skills, excellent communication skills and the ability to contribute to a high performing team, we would love to hear from you! TELUS offers a competitive starting salary of $15.74/hour, paid training at no cost, as well as ongoing development and career pathing opportunities.
4 Q) v5 E: X K. w) nQualifications: Demonstrated knowledge of the Internet including knowledge of PCs, TCP/IP, Dial-up and ADSL, combined with strong problem-solving and trouble-shooting skills, excellent communication skills and the ability to contribute to a high performing team
; [' Y9 V- b6 [, Q( V( I) L8 iLocation: Edmonton ' n( |3 I" L6 T
Duration: - j$ i2 X( H- V; ?& R8 B* y, M
Job Type: PART TIME/FULL TIME 6 z( B" a" ?0 ] |2 w2 I
Positions Available: 1
& Y( @( ]: B4 B/ U4 qHours per week: 25-40 ; _+ `1 r% K$ a$ `2 p. Q
Position Start Date: Immediate Opening
* j3 M7 L( A: N) ^Application Deadline: Jun 30, 2005 , G0 f5 o! W! `) p% }- B N6 E" J8 S. z
Remuneration: Salary/month -or- Hourly # z P6 T2 V- ~8 V% _7 h5 M- s. p
Min: Rate: 15.74 * G3 v. `# D. ?6 o- i
Max:
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Application Instructions: To apply for this exciting opportunity, visit our website at www.telus.com, go to About TELUS, Careers and complete an on-line application for Help Desk Analyst, Posting ADV114.
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Employer: TELUS
& I+ p1 @0 x, ~. E1 CBranch: HUMAN RESOURCES
0 Q' ~( \9 O0 o" pAddress: 1N - 10020 100 ST 6 q9 f: J! l9 ? e5 E5 `9 P k
City: EDMONTON # x" o( h& D& u. A8 M& m
Province: AB ( }3 t9 ~2 Z. @; W3 w+ `1 }
Postal Code: T5J 0N5 , Z+ I8 V, W8 l( u
Web Address: http://www.telus.com
/ m. I0 ^) ^6 ?( p+ ^4 c2 FContact: JONELLE PALAFOX X4 l' C" i: d- }+ [
Contact Title: RECRUITMENT COORDINATOR
6 O) w6 ?2 Z/ v* I. U: NFax:
" \0 B- }. m! k, EEmail Address: |
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