Help Desk Analyst (ADV114)

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Position Title: Help Desk Analyst (ADV114)
/ n4 n/ u4 ~" W4 b. cJob Description/Duties: TELUS has immediate opportunities for Help Desk Analysts. As a member of the National Services Support Help Desk, you will deliver technical and non-technical solutions to our voice and internet customers. Utilizing the latest technologies, you will use your strong communication skills and superior trouble-shooting abilities to provide effective solutions. You will be operating in a fast-paced Call Centre with operations spanning 24 hours a day, 7 days a week. If you are interested in joining a dynamic area of TELUS and possess demonstrated knowledge of the Internet including knowledge of PCs, TCP/IP, Dial-up and ADSL, combined with strong problem-solving and trouble-shooting skills, excellent communication skills and the ability to contribute to a high performing team, we would love to hear from you! TELUS offers a competitive starting salary of $15.74/hour, paid training at no cost, as well as ongoing development and career pathing opportunities.  
. L6 V! \5 X- l; x# ]Qualifications: Demonstrated knowledge of the Internet including knowledge of PCs, TCP/IP, Dial-up and ADSL, combined with strong problem-solving and trouble-shooting skills, excellent communication skills and the ability to contribute to a high performing team
Location: Edmonton
4 z# J, p1 f/ b% CDuration:  
Job Type: PART TIME/FULL TIME
Positions Available: 1
Hours per week: 25-40
Position Start Date: Immediate Opening
Application Deadline: Jun 30, 2005
4 B& t5 _, O4 N6 vRemuneration: Salary/month -or- Hourly
; ~% w* h! Y$ ~- tMin:    Rate: 15.74
9 k5 N5 V$ w  \# m7 w0 k0 PMax:        

! H8 L5 ]. y; h9 PApplication Instructions: To apply for this exciting opportunity, visit our website at www.telus.com, go to About TELUS, Careers and complete an on-line application for Help Desk Analyst, Posting ADV114.
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( _" F5 T, l" B7 oEmployer: TELUS
% Y5 P4 C- W0 y8 W: @Branch: HUMAN RESOURCES
6 @! z/ \6 z8 F; N* `! @Address: 1N - 10020 100 ST
0 s1 f1 c; N+ vCity: EDMONTON
* A; U* [1 ^, }, W7 CProvince: AB
Postal Code: T5J 0N5
! Z/ w! M0 z8 W* z6 W1 `Web Address: http://www.telus.com
Contact: JONELLE PALAFOX
Contact Title: RECRUITMENT COORDINATOR
4 L; G8 J, O+ T: j" ^Fax:  
Email Address: