Help Desk Analyst (ADV114)

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Position Title: Help Desk Analyst (ADV114)
, d% D! _9 S% }Job Description/Duties: TELUS has immediate opportunities for Help Desk Analysts. As a member of the National Services Support Help Desk, you will deliver technical and non-technical solutions to our voice and internet customers. Utilizing the latest technologies, you will use your strong communication skills and superior trouble-shooting abilities to provide effective solutions. You will be operating in a fast-paced Call Centre with operations spanning 24 hours a day, 7 days a week. If you are interested in joining a dynamic area of TELUS and possess demonstrated knowledge of the Internet including knowledge of PCs, TCP/IP, Dial-up and ADSL, combined with strong problem-solving and trouble-shooting skills, excellent communication skills and the ability to contribute to a high performing team, we would love to hear from you! TELUS offers a competitive starting salary of $15.74/hour, paid training at no cost, as well as ongoing development and career pathing opportunities.  
Qualifications: Demonstrated knowledge of the Internet including knowledge of PCs, TCP/IP, Dial-up and ADSL, combined with strong problem-solving and trouble-shooting skills, excellent communication skills and the ability to contribute to a high performing team
/ o- h) C( _4 Q7 f0 w5 \  jLocation: Edmonton
3 w$ f( [, ]* K2 D; F5 JDuration:  
3 N' c9 \! Q7 G6 |- b0 }Job Type: PART TIME/FULL TIME
Positions Available: 1
4 @+ [' ?3 B, O/ g& v* pHours per week: 25-40
Position Start Date: Immediate Opening
Application Deadline: Jun 30, 2005
6 Z: z$ w  O9 T( oRemuneration: Salary/month -or- Hourly
Min:    Rate: 15.74
+ ]- s: n9 k* o7 nMax:        

Application Instructions: To apply for this exciting opportunity, visit our website at www.telus.com, go to About TELUS, Careers and complete an on-line application for Help Desk Analyst, Posting ADV114.
Notes:  

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* n  b7 _$ V+ V9 h; W8 b- FEmployer: TELUS
Branch: HUMAN RESOURCES
7 W0 e/ I. P% l4 @Address: 1N - 10020 100 ST
City: EDMONTON
; }3 C4 Q% O6 j& c) uProvince: AB
Postal Code: T5J 0N5
0 z( X3 ]% P$ l2 vWeb Address: http://www.telus.com
Contact: JONELLE PALAFOX
" G/ n+ M9 E9 `3 e: O* b# z0 ^Contact Title: RECRUITMENT COORDINATOR
Fax:  
Email Address: