Help Desk Analyst (ADV114)

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Position Title: Help Desk Analyst (ADV114)
Job Description/Duties: TELUS has immediate opportunities for Help Desk Analysts. As a member of the National Services Support Help Desk, you will deliver technical and non-technical solutions to our voice and internet customers. Utilizing the latest technologies, you will use your strong communication skills and superior trouble-shooting abilities to provide effective solutions. You will be operating in a fast-paced Call Centre with operations spanning 24 hours a day, 7 days a week. If you are interested in joining a dynamic area of TELUS and possess demonstrated knowledge of the Internet including knowledge of PCs, TCP/IP, Dial-up and ADSL, combined with strong problem-solving and trouble-shooting skills, excellent communication skills and the ability to contribute to a high performing team, we would love to hear from you! TELUS offers a competitive starting salary of $15.74/hour, paid training at no cost, as well as ongoing development and career pathing opportunities.  
Qualifications: Demonstrated knowledge of the Internet including knowledge of PCs, TCP/IP, Dial-up and ADSL, combined with strong problem-solving and trouble-shooting skills, excellent communication skills and the ability to contribute to a high performing team
: W7 y5 o8 `# I; r8 P/ H  MLocation: Edmonton
% B6 K2 x( M0 y  \! c$ JDuration:  
Job Type: PART TIME/FULL TIME
" l7 R  k% q6 W+ w" oPositions Available: 1
Hours per week: 25-40
7 g) e9 b* _" y* ~2 KPosition Start Date: Immediate Opening
6 H( p4 x* W5 E% A# s+ P( oApplication Deadline: Jun 30, 2005
Remuneration: Salary/month -or- Hourly
Min:    Rate: 15.74
& Z  l1 ]1 V' ?, p5 i6 aMax:        

Application Instructions: To apply for this exciting opportunity, visit our website at www.telus.com, go to About TELUS, Careers and complete an on-line application for Help Desk Analyst, Posting ADV114.
Notes:  
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Employer: TELUS
Branch: HUMAN RESOURCES
Address: 1N - 10020 100 ST
& V; q' f) [( {7 ^! f1 c9 t) kCity: EDMONTON
: \4 c4 L2 e% y  j% c+ M6 QProvince: AB
8 x' `7 _) d: NPostal Code: T5J 0N5
3 ]0 R! F3 s' l6 B  Q6 x: {Web Address: http://www.telus.com
( o% G( a" T0 J8 w- R0 dContact: JONELLE PALAFOX
Contact Title: RECRUITMENT COORDINATOR
Fax:  
0 ^: g, M/ t5 h! G3 xEmail Address: