汇丰银行-Customer Service Representative (12-month contract)

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Position：Customer Service Representative (12-month contract)
  i  b; {% ~6 G1 ^7 W  C/ DWorking Location：Canada-Ontario-Toronto
Language: English
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, ?% Q8 Q% K1 `8 f% x. b; e岗位名称：客服代表
企业名称：加拿大汇丰银行
工作地点：加拿大多伦多
语言要求：英语

. L% g4 p8 z/ V6 i4 oHow To Apply
& u& r+ L4 f5 i9 c: O) D5 mHSBC only accepts the official application via the following link.
. y# |$ B  n( @8 h& d点击申请-Click here to apply
9 E# @0 p0 R# P4 X如何申请
% d/ s5 i2 p, l9 f9 z: P! {* s+ cHSBC授权加华招聘发布职位信息，申请流程完全遵守HSBC要求的官网流程。
; c7 c2 t* u" Y* r+ D不接受电话或者邮件申请，点击以上链接申请。

Knowledge & Experience / Qualifications:
8 T# {' x6 S, M) I1 t- Secondary school graduate
- Minimum 6 months experience in a related role.
- Team player and development minded.
6 B: i5 l6 w' r( U, m: ?6 X" u9 u/ Y- Strong communication (verbal and written), customer service, and interpersonal skills.
5 G" J+ Q, P; T, k2 J1 k- Ability to learn and operate new software and technology.
- Detailed orientated with good time management and organizational skills.
( B% E% a/ H! d+ y1 L, i. i- Ability to multi-task, and work independently.
) Q7 E! G* [4 Z. N" w- Professional appearance and attitude.
- Previous customer service/banking industry experience an asset.
& Z2 |* H/ r* @  t, Y2 x6 m% c- Ability to handle large volumes, tight turnarounds, and multiple deadlines.
' R0 l7 y8 \+ r3 X- Some experience with conflict resolution required.
- Cantonese and Mandarin language skills an asset.