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鲜花(1394) 鸡蛋(16)
发表于 2004-11-3 21:38 | 显示全部楼层 |阅读模式
老杨团队,追求完美;客户至上,服务到位!
这两天网站总有问题,我跟鬼子反映了问题,他们说没发现。谁能帮我写一个回复?. |" O8 X! e1 ^2 _; @. J+ W5 P6 W
下面是我们之间的通信:
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7 |7 C# l9 e6 OI have browsed various pages on your site, with no error. On what specific
9 S" j  f9 y) DURL are you receiving this error message? Please do advise.! }1 ]. |+ h7 \# x6 T0 h

, w5 M" Y# Y! D# K8 DThank you,. ?8 q6 J4 p' n" c! q, _4 S
Derek D. Newton,
& K" x  y7 b3 Q1 kNetwork Operations Center, Tera-byte.com
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fanyang_ect@hotmail.com wrote (Wed, Nov 3 2004 18:24:36):
: Q2 K& E/ I( v2 h+ j* {> Hello Mr. Smith,/ y! f/ |! T$ _  Z0 E: ]
>   j' A$ v- k& d
> Thank you for your reply. But I met the same problem many times today and : h) k, X7 I+ }
many visiters have the same porblem. Would you please check : d& ?% i# Z* m, {
http://www.edmontonchina.com again? Maybe the first time is OK, but when you / g- M6 ?' N6 c) f0 y: r
click many links you will find the problem. Thanks.  L' Y, [  K. _( g
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> The problem is:
0 H' Q9 Z" b# F3 _> Internal Server Error5 m* I/ k9 g& h- B2 t' I/ x& g0 a
> The server encountered an internal error or misconfiguration and was unable 9 C7 R, A$ D/ h% o# Q6 E
to complete your request.
. m3 {- J4 [$ B0 s9 t> Please contact the server administrator, webmaster@edmontonchina.com and : k5 J) G3 j+ x; |3 g
inform them of the time the error occurred, and anything you might have done
3 X$ c5 T. A& J3 r  R; ?9 ythat may have caused the error. 2 T: h  L- t+ W+ e! r" l
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> More information about this error may be available in the server error log.
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> 2 E7 j2 n1 d; I* `; s+ t6 }
>
0 F4 `( r/ K1 A1 N$ S> ----------------------------------------------------------------------------5 T1 D# C. J2 y2 P: Z: v
----
& ^2 r' b0 w3 X/ a9 w: r5 e>
& Z1 H) L" }1 G2 C4 V> Apache/1.3.27 Server at www.edmontonchina.com Port 800 U' F6 T5 g* M* {! F# {& Z; ?1 @' _
> ----- Original Message ----- 9 g- s4 C3 z/ E7 n4 a
> From: "Martin Smith via RT" <support@tera-byte.com>
, \8 F7 G8 L9 j> To: <fanyang_ect@hotmail.com>
; z& @. ]9 w! v+ v' b7 G) t> Sent: Tuesday, November 02, 2004 9:40 PM0 t- L+ y: `' ?# H$ a
>
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$ A/ P3 @# _+ F- a: e. B9 T> > Your website seems to be coming up fine right now.
, T7 ~  L5 G2 c) M> > $ _$ |  w. a1 M; u7 m$ j7 O: o9 g
> > Feel free to contact us again if you have further questions.
/ B( }( J4 `# r# }. w> >
$ E2 I& |( C  E' w7 X> > Martin Smith
* Z: s6 P% i. D( g" d- |$ o> > Network Operations Centre
. k9 r, ^( d4 e. b% \> > Tera-Byte DOT COM, Inc.
鲜花(0) 鸡蛋(0)
发表于 2004-11-3 22:15 | 显示全部楼层
Hello Mr. Newton,+ K& l+ G& e8 K7 Q8 N  |8 e+ K3 p+ _

9 [/ ~! w* X, b  ^+ c7 B0 KThis error message has showed several times when I get to browse a topic, create a  new topic or reply a topic. For example, sometime when I open a topic, the message will show up. But it will be fine after I keep refreshing the URL 4 to 5 times. There is no special page with the problem. It could happen on every page.  Other visitors have reported the same problem recently.
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* t, w6 t* Q+ X' i; oI hope this information is helpful for you. And I will very appreciated if you can solve this problem as soon as possible.2 L8 F1 f6 d% _0 a2 h+ }  F

; K) ~3 m5 U) C$ @. S( ~  A[ Last edited by 水上村 on 2004-11-4 at 01:21 AM ]
鲜花(1394) 鸡蛋(16)
 楼主| 发表于 2004-11-3 23:01 | 显示全部楼层
多谢水上村,照你写的发出去了。
鲜花(0) 鸡蛋(0)
发表于 2004-11-3 23:30 | 显示全部楼层
老杨团队 追求完美
不谢,都是自己的事儿。:lol:
鲜花(0) 鸡蛋(0)
发表于 2004-11-4 05:25 | 显示全部楼层
不错不错,都是好同志!!!!:P
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