Hape International Inc.

33118188

Position: Hape Order Processing & Logistic & Inventory Coordinator
$ X2 R. I/ ~" p1 {( j# g
4 A4 Z8 [9 }( l: FType: Full Time

% E# H, Y: X2 w5 S# A1 [Company Address:

HaPe International Inc
* F& A) ?* b6 f199 Pembina Road – 2nd Floor
Sherwood Park, AB
6 G6 l3 }8 b7 B' ]6 s; d8 WT8H 2W8
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Job Description

) d" v' X5 J# i! X4 kRequirements:
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- l$ a, D) P' r: ^- Carefulness and Accuracy about data checking and data entry.
$ R( }% Q* c! m8 B* W- Attendance is key factor
0 U, W, M5 ^0 b- f) q- Must be detail oriented with the ability to multi-task and strong time management skills
- Thinking and working logistically,  responsibly, independently, accurately and timely.
- Excellent written and verbal communication skills.
. N9 ^7 n! C, e# ]- Teamwork request - Works well with others and independently. Work needs to be done in time manner.
- Intermediate to advanced Microsoft Office skills, particularly with Excel, Word and Outlook. Strong Excel skills is required.
- Could handle high pressure work and cold calls.
0 G& J( m4 P3 S. r2 g% ?- Working Hour request: 7:00 am – 3:30 pm with 1 hour break in between (Monday to Friday except statutory holiday)
. v* C/ |7 I, }3 v0 d8 R6 D- Overtime may be require during Oct – Dec busy season.
4 G; Z) K) y' o: x! C" w2 i" `- Bilingual in Mandarin and English is required
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Job Duties:
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I.        Order Related

- Check order Accuracy in time manner
* Z5 D3 k/ c, G' w/ e* M- Order Acknowledge by email
6 Y' _+ w9 E1 o$ s, H6 |5 S- Order Checking according to guideline
- Order/Data entry Accuracy in time manner
- Charge Credit Card to approve payment
6 K7 K# C" E9 f& Q- Send orders to warehouse to process
  Z  J3 |! ~/ P; p- Communicate with warehouse if there is any special request or Inventory Shortage
1 Z& f$ t4 D* R1 S: k4 g- Follow up and report about order status
  ^% y$ \# J+ [5 n: @6 g, r- Ensuring the safe and timely pick-up and delivery of shipments.
- Monitoring shipments, costs, timelines, and productivity.
' u- x+ A! f1 d) j& I& X- Addressing and resolving shipment and inventory issues independently
8 |' O: j9 K- k- Submit ASN and invoice on Customer Portal in Time Manner.
: O- t! g9 s, ]! G( J8 ~; w- Submit weekly inventory update on assigned Portal
( X" q* ]1 ]0 j3 f8 J* \- Point of contact with warehouse for all related matters
- Point of contact with Factory in China
- Check Customer credit and fill backorders accordingly
- Communicate with warehouse for shipment shortage
# R- \6 Y0 A- {9 T  {% a- Coordinate and investigate client logistic associated charge backs like shortages, lost/ damage product in transit and missed deliveries with     account representative
- Submit claim with Fedex or LTL carriers. Follow up from A to Z.
  N" T( ^7 c) S4 z- EDI accounts related work and others as required

/ c! K- W& A$ cII.        Logistic:

, @+ h, D: J' P( r) y- n0 g( E+ c- Organizing and managing inventory, storage, and transportation.
- Analyzing and optimizing logistical procedures
- Recommend most efficient means of transportation needs and procedures.
2 J  ~1 r6 w1 V# I, g- Support monthly summary of transporter scorecard reports along with tracking metrics.
% b; _* s  M6 j3 ~% c- Perform on going evaluation and review of transportation arrangement for constant improvement opportunities.
- Collect scorecard metrics and ensure to persuade changes with suppliers.
- Investigate alternative distribution processes effectiveness for definite customers as required.
5 F9 X  B6 {0 Z- Identify sensitive clients and interact special customer requirements with carriers.
- Develop and present status reports to improve and supervise logistics order performance.
+ P4 w' G6 ~0 W2 w- Instruct carrier agents and supervise for ample action and results concerning transportation.
9 j: @# g/ W1 e4 K+ Y- Identify best cost effective procedure of transportation.

III.        Others:
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. F( S  ~: ?1 x" e8 q- Respond to customer & Internal team’s inquiries and ability to solve problems
- Be fully responsible. Inquiries need to be followed from A to Z on your own and in time manner
+ ^7 w0 a6 d6 d- ?5 t- Work out Sales or Inventory related Reports on Monthly Basis or others as required
- Work out Weekly Sales Report
9 a1 W: |( T! J4 W0 C' R- Data Analysis on Weekly Sales Through Report for 2-5 key accounts
- Update system with Shipping information at order level
! J. M, n3 X0 O0 R& I  S- Assist Auditing’s request for Order Processing related procedures
- Customer Service and other duties as required.

Please submit your resume to info@hapetoys.com, thank you!

33118188

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