Hape International Inc.

33118188

Position: Hape Order Processing & Logistic & Inventory Coordinator
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" R5 }$ H5 U/ _: fType: Full Time

9 D, c, @" V9 L- |1 F- bCompany Address:

HaPe International Inc
$ s# ^; U/ \8 l6 ^% U' R$ f4 u199 Pembina Road – 2nd Floor
Sherwood Park, AB
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Job Description
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3 t7 \5 k0 I9 F4 BRequirements:
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' `8 x4 Z, d5 b; |' F* L- Carefulness and Accuracy about data checking and data entry.
4 K& X) _1 z; }# j- Attendance is key factor
1 h- u! r' y: z8 g- Must be detail oriented with the ability to multi-task and strong time management skills
- Thinking and working logistically,  responsibly, independently, accurately and timely.
- Excellent written and verbal communication skills.
& f/ q# Y4 M. R) }0 S- Teamwork request - Works well with others and independently. Work needs to be done in time manner.
- Intermediate to advanced Microsoft Office skills, particularly with Excel, Word and Outlook. Strong Excel skills is required.
( Y+ R3 x6 ^% A* N7 G1 W& z- Could handle high pressure work and cold calls.
- Working Hour request: 7:00 am – 3:30 pm with 1 hour break in between (Monday to Friday except statutory holiday)
7 U2 P6 D( }6 i' S' z/ O2 Q0 x- Overtime may be require during Oct – Dec busy season.
- Bilingual in Mandarin and English is required
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Job Duties:

I.        Order Related
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- Check order Accuracy in time manner
- Order Acknowledge by email
- Order Checking according to guideline
- Order/Data entry Accuracy in time manner
% x9 V; |8 V7 S2 p$ \- Charge Credit Card to approve payment
- Send orders to warehouse to process
- Communicate with warehouse if there is any special request or Inventory Shortage
- Follow up and report about order status
- Ensuring the safe and timely pick-up and delivery of shipments.
8 [) ~; n! U: j; b% C6 g- Monitoring shipments, costs, timelines, and productivity.
* O3 t/ {% E  W- Addressing and resolving shipment and inventory issues independently
1 f* D  B8 c5 T, i' o- Submit ASN and invoice on Customer Portal in Time Manner.
- Submit weekly inventory update on assigned Portal
- Point of contact with warehouse for all related matters
- Point of contact with Factory in China
- Check Customer credit and fill backorders accordingly
8 B( H1 \% J7 H4 q* `- Communicate with warehouse for shipment shortage
- Coordinate and investigate client logistic associated charge backs like shortages, lost/ damage product in transit and missed deliveries with     account representative
8 U! a2 a5 Z" I- Submit claim with Fedex or LTL carriers. Follow up from A to Z.
- EDI accounts related work and others as required
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II.        Logistic:
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' ]3 T% A) |, M1 w6 T, N- Organizing and managing inventory, storage, and transportation.
- Analyzing and optimizing logistical procedures
" m7 s& K! ?) {5 a0 U- Recommend most efficient means of transportation needs and procedures.
5 J. W4 g6 v/ C' |- Support monthly summary of transporter scorecard reports along with tracking metrics.
- Perform on going evaluation and review of transportation arrangement for constant improvement opportunities.
5 f6 j1 \. a( A- Collect scorecard metrics and ensure to persuade changes with suppliers.
- Investigate alternative distribution processes effectiveness for definite customers as required.
/ q/ _* H+ X, X* x6 {( e. T; o- Identify sensitive clients and interact special customer requirements with carriers.
- Develop and present status reports to improve and supervise logistics order performance.
- Instruct carrier agents and supervise for ample action and results concerning transportation.
- d0 P, t4 T. z5 J# Q- Identify best cost effective procedure of transportation.
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* m8 d6 w, |  f" L2 {) ~3 IIII.        Others:

- Respond to customer & Internal team’s inquiries and ability to solve problems
) T1 ^4 |% G& a- Be fully responsible. Inquiries need to be followed from A to Z on your own and in time manner
% f' G" g8 V) o! _% _& w2 W7 }) Y- Work out Sales or Inventory related Reports on Monthly Basis or others as required
- ?. y4 s. ^7 a6 q9 l& h9 j- Work out Weekly Sales Report
- Data Analysis on Weekly Sales Through Report for 2-5 key accounts
2 y, V9 f7 ~: Q$ F  P- Update system with Shipping information at order level
- Assist Auditing’s request for Order Processing related procedures
- Customer Service and other duties as required.

9 C# d; v4 u# LPlease submit your resume to info@hapetoys.com, thank you!

33118188

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