Hape International Inc.

33118188

Position: Hape Order Processing & Logistic & Inventory Coordinator
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Type: Full Time

Company Address:

2 @0 Y2 r& _2 ?: [. P! K% Z, ~! BHaPe International Inc
" @9 j# U* w5 F2 D199 Pembina Road – 2nd Floor
9 E3 [2 C7 [( ^+ ~& |" ESherwood Park, AB
T8H 2W8

Job Description

Requirements:
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- Carefulness and Accuracy about data checking and data entry.
6 n! x  c0 D6 q; \8 g- Attendance is key factor
- Must be detail oriented with the ability to multi-task and strong time management skills
/ k: s0 e; @, Q9 M- Thinking and working logistically,  responsibly, independently, accurately and timely.
- Excellent written and verbal communication skills.
- Teamwork request - Works well with others and independently. Work needs to be done in time manner.
0 m9 R+ _/ j0 y0 t. u- Intermediate to advanced Microsoft Office skills, particularly with Excel, Word and Outlook. Strong Excel skills is required.
" ]% M8 _! A: d5 |: q1 Q0 f# Q- Could handle high pressure work and cold calls.
- Working Hour request: 7:00 am – 3:30 pm with 1 hour break in between (Monday to Friday except statutory holiday)
- Overtime may be require during Oct – Dec busy season.
4 W, y, t% E  H" |, H: |8 y- Bilingual in Mandarin and English is required
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Job Duties:
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6 h$ d" N% W3 i2 i$ GI.        Order Related

! M' [( i* M9 E. X" e1 ~( G- Check order Accuracy in time manner
- Order Acknowledge by email
- Order Checking according to guideline
3 i! p. S- _, `- ?. R- Order/Data entry Accuracy in time manner
- Charge Credit Card to approve payment
- Send orders to warehouse to process
- Communicate with warehouse if there is any special request or Inventory Shortage
- Follow up and report about order status
& m  l) ]6 N5 ~7 A5 Y- Ensuring the safe and timely pick-up and delivery of shipments.
; o, Z# M0 l9 P7 c- Monitoring shipments, costs, timelines, and productivity.
& ^% Q! V  L5 G4 Z& t9 g9 ~& z0 E- Addressing and resolving shipment and inventory issues independently
- Submit ASN and invoice on Customer Portal in Time Manner.
  }5 |1 @# Q6 {7 _8 N* C- Submit weekly inventory update on assigned Portal
3 r, x% R6 P; M3 h  a$ z- Point of contact with warehouse for all related matters
- W; B, _; P- v- Point of contact with Factory in China
- Check Customer credit and fill backorders accordingly
- Communicate with warehouse for shipment shortage
! T$ g: E  E8 a8 F- Coordinate and investigate client logistic associated charge backs like shortages, lost/ damage product in transit and missed deliveries with     account representative
- Submit claim with Fedex or LTL carriers. Follow up from A to Z.
- EDI accounts related work and others as required
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5 H9 l3 _# c9 I2 E/ V  VII.        Logistic:
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$ b  ^4 u8 r; w' B6 m& g0 j- Organizing and managing inventory, storage, and transportation.
- Analyzing and optimizing logistical procedures
- Recommend most efficient means of transportation needs and procedures.
- M+ ~# i- ?2 ]! E3 w- Support monthly summary of transporter scorecard reports along with tracking metrics.
- Perform on going evaluation and review of transportation arrangement for constant improvement opportunities.
- Collect scorecard metrics and ensure to persuade changes with suppliers.
# x- `: N4 W& N: f- t1 ]& k& {* b, Q- Investigate alternative distribution processes effectiveness for definite customers as required.
3 |$ ?. z. e9 Y: ]- Identify sensitive clients and interact special customer requirements with carriers.
) G  J6 z+ O4 J6 v: b, g- Develop and present status reports to improve and supervise logistics order performance.
$ E. N( x+ ~; U  x. i- Instruct carrier agents and supervise for ample action and results concerning transportation.
- Identify best cost effective procedure of transportation.

) k/ k( K& }2 c( v) CIII.        Others:

- Respond to customer & Internal team’s inquiries and ability to solve problems
- Be fully responsible. Inquiries need to be followed from A to Z on your own and in time manner
- Work out Sales or Inventory related Reports on Monthly Basis or others as required
- Work out Weekly Sales Report
9 s3 h7 f  o9 b1 D6 c3 W- Data Analysis on Weekly Sales Through Report for 2-5 key accounts
" S, d; [2 D/ w6 K1 {+ j- Update system with Shipping information at order level
, o* H/ M1 `( \9 y, H8 ?3 n- Assist Auditing’s request for Order Processing related procedures
+ w' I: G8 w9 i5 @0 V- Customer Service and other duties as required.
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* G$ f8 E: S% N  z. CPlease submit your resume to info@hapetoys.com, thank you!

33118188

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