Hape International Inc.

33118188

Position: Hape Order Processing & Logistic & Inventory Coordinator

+ {4 P) _+ o9 f6 E  J9 [Type: Full Time
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Company Address:

HaPe International Inc
# T( e3 Q$ I( z0 f: \, I4 a' W199 Pembina Road – 2nd Floor
Sherwood Park, AB
T8H 2W8
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- }9 S) w% k* O% i4 \0 i5 w$ uJob Description

( c* }& m) ]' {3 ^Requirements:
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( g* s0 g6 {* T5 H: ^& u4 s. F3 O- Carefulness and Accuracy about data checking and data entry.
- Attendance is key factor
7 n8 d& H9 r, `- Must be detail oriented with the ability to multi-task and strong time management skills
% j2 z6 P9 r8 _% x: b- Thinking and working logistically,  responsibly, independently, accurately and timely.
9 P5 j4 y8 p* H, t7 H3 c- Excellent written and verbal communication skills.
/ c7 [# L7 }5 z4 [: i- Teamwork request - Works well with others and independently. Work needs to be done in time manner.
- Intermediate to advanced Microsoft Office skills, particularly with Excel, Word and Outlook. Strong Excel skills is required.
5 X5 p, T8 H: a3 O# Z7 F6 [- Could handle high pressure work and cold calls.
: U2 Z1 A( a4 M1 F! k/ |- Working Hour request: 7:00 am – 3:30 pm with 1 hour break in between (Monday to Friday except statutory holiday)
% P& T! ^2 |) P; a: L- Overtime may be require during Oct – Dec busy season.
: J' ~+ |3 W# k8 Z# p9 o) g1 L- Bilingual in Mandarin and English is required
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Job Duties:

! _1 f% F# y4 O  U* r; Y1 LI.        Order Related
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- Check order Accuracy in time manner
- Order Acknowledge by email
- Order Checking according to guideline
3 s0 E, \3 W7 S, v8 T% K- Order/Data entry Accuracy in time manner
. F3 x# H  u& r- D- Charge Credit Card to approve payment
- Send orders to warehouse to process
- Communicate with warehouse if there is any special request or Inventory Shortage
- Follow up and report about order status
- Ensuring the safe and timely pick-up and delivery of shipments.
' a' u5 h) S5 ~2 t( P- Monitoring shipments, costs, timelines, and productivity.
- Addressing and resolving shipment and inventory issues independently
- Submit ASN and invoice on Customer Portal in Time Manner.
6 M" ]" z5 ]+ r5 J3 T; ^8 w% }- Submit weekly inventory update on assigned Portal
- Point of contact with warehouse for all related matters
; Y: D* w# k- X: w# [" v! {- Point of contact with Factory in China
  f0 G' ?! l5 P- Check Customer credit and fill backorders accordingly
- Communicate with warehouse for shipment shortage
% e7 {6 u- i! c2 |& S- Coordinate and investigate client logistic associated charge backs like shortages, lost/ damage product in transit and missed deliveries with     account representative
- Submit claim with Fedex or LTL carriers. Follow up from A to Z.
1 j. E4 E% C. J; j- EDI accounts related work and others as required

' ?/ P* [7 [7 C$ uII.        Logistic:

/ Y3 y9 O2 P( E' Y- Organizing and managing inventory, storage, and transportation.
1 M6 g; h% h* ^9 V" O- Analyzing and optimizing logistical procedures
- Recommend most efficient means of transportation needs and procedures.
4 m- c$ I  {# q* a- O1 K- Support monthly summary of transporter scorecard reports along with tracking metrics.
/ U6 i. ?1 z/ F: H8 n* ^. ]- Perform on going evaluation and review of transportation arrangement for constant improvement opportunities.
- Collect scorecard metrics and ensure to persuade changes with suppliers.
8 E) r9 J  h. M& N( q! |; b( k: F- Investigate alternative distribution processes effectiveness for definite customers as required.
- Identify sensitive clients and interact special customer requirements with carriers.
- Develop and present status reports to improve and supervise logistics order performance.
- Instruct carrier agents and supervise for ample action and results concerning transportation.
- Identify best cost effective procedure of transportation.
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III.        Others:
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- Respond to customer & Internal team’s inquiries and ability to solve problems
- Be fully responsible. Inquiries need to be followed from A to Z on your own and in time manner
- Work out Sales or Inventory related Reports on Monthly Basis or others as required
- Work out Weekly Sales Report
2 N: z5 w9 D# ?. a& c- Data Analysis on Weekly Sales Through Report for 2-5 key accounts
+ W2 P' N2 ^( l- P) e; r6 c# _  e- Update system with Shipping information at order level
1 I$ }* z2 ^4 @- Assist Auditing’s request for Order Processing related procedures
- Customer Service and other duties as required.
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Please submit your resume to info@hapetoys.com, thank you!

33118188

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