Hape International Inc.

33118188

+ Q9 N$ D. K# w( W) X2 v% e/ TPosition: Hape Order Processing & Logistic & Inventory Coordinator
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Type: Full Time
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Company Address:
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HaPe International Inc
199 Pembina Road – 2nd Floor
Sherwood Park, AB
T8H 2W8
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- t0 K; ]0 h$ V3 q" uJob Description
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( r& z6 a4 F. q; g: J. ~. PRequirements:

- Carefulness and Accuracy about data checking and data entry.
( e7 K$ g5 T! z8 `; a- Attendance is key factor
- Must be detail oriented with the ability to multi-task and strong time management skills
- Thinking and working logistically,  responsibly, independently, accurately and timely.
5 Q5 w! B% O/ i- Excellent written and verbal communication skills.
& ~( i/ d4 ^* C3 P% X  J- Teamwork request - Works well with others and independently. Work needs to be done in time manner.
- O# L5 Q1 J/ l! c2 T/ k5 w- Intermediate to advanced Microsoft Office skills, particularly with Excel, Word and Outlook. Strong Excel skills is required.
( ~# P1 i% i7 G- Could handle high pressure work and cold calls.
0 r0 E5 k; ~0 O/ ]3 d  S4 h5 b4 \6 d- Working Hour request: 7:00 am – 3:30 pm with 1 hour break in between (Monday to Friday except statutory holiday)
- Overtime may be require during Oct – Dec busy season.
' b, O  t! {+ h" f' r$ k- Bilingual in Mandarin and English is required
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Job Duties:
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3 O! Y; U$ U1 u; I8 pI.        Order Related
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- Check order Accuracy in time manner
' [$ i- j7 ?& C: `- Order Acknowledge by email
- Order Checking according to guideline
- Order/Data entry Accuracy in time manner
- Charge Credit Card to approve payment
0 }$ @3 P7 Y  \. _6 [1 B  R6 \- Send orders to warehouse to process
- Communicate with warehouse if there is any special request or Inventory Shortage
" Q: `8 K" i4 V+ d- Follow up and report about order status
- Ensuring the safe and timely pick-up and delivery of shipments.
' U, y: @/ q' }$ l' I: W% f; q- Monitoring shipments, costs, timelines, and productivity.
: s8 _9 E! [6 y- Addressing and resolving shipment and inventory issues independently
- Submit ASN and invoice on Customer Portal in Time Manner.
- Submit weekly inventory update on assigned Portal
7 k/ h6 p$ j8 Q- {- Point of contact with warehouse for all related matters
- Point of contact with Factory in China
2 \3 ]9 ?. a  W# X9 }- Check Customer credit and fill backorders accordingly
2 f" c* d! U9 c" E3 G% m- Communicate with warehouse for shipment shortage
- Coordinate and investigate client logistic associated charge backs like shortages, lost/ damage product in transit and missed deliveries with     account representative
- Submit claim with Fedex or LTL carriers. Follow up from A to Z.
- EDI accounts related work and others as required

" v1 p! \! {7 uII.        Logistic:
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- Organizing and managing inventory, storage, and transportation.
- Analyzing and optimizing logistical procedures
- @' o5 b' Y( A0 n- Recommend most efficient means of transportation needs and procedures.
- Support monthly summary of transporter scorecard reports along with tracking metrics.
- Perform on going evaluation and review of transportation arrangement for constant improvement opportunities.
: J  ^2 f5 y/ Z# i: c- n5 t9 W- Collect scorecard metrics and ensure to persuade changes with suppliers.
- k$ ^$ h+ [  |1 d) X- X* e- Investigate alternative distribution processes effectiveness for definite customers as required.
- Identify sensitive clients and interact special customer requirements with carriers.
& A0 B! o6 D, u0 r& w( a- Develop and present status reports to improve and supervise logistics order performance.
- Instruct carrier agents and supervise for ample action and results concerning transportation.
- Identify best cost effective procedure of transportation.
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III.        Others:

: \7 }, ^8 U4 `! C3 g* _# ]- Respond to customer & Internal team’s inquiries and ability to solve problems
- Be fully responsible. Inquiries need to be followed from A to Z on your own and in time manner
5 \, S+ q4 M; |+ A3 t5 g( t- Work out Sales or Inventory related Reports on Monthly Basis or others as required
- Work out Weekly Sales Report
- Data Analysis on Weekly Sales Through Report for 2-5 key accounts
- Update system with Shipping information at order level
- Assist Auditing’s request for Order Processing related procedures
- Customer Service and other duties as required.
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Please submit your resume to info@hapetoys.com, thank you!

33118188

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