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REPORTS TO: Reports directly to the Operations Manager; m. x: l5 t* ^6 W9 x' J/ Q" ~: {
POSITION HOURS: 8AM – 5PM
% e( P/ g2 Q& m& u$ DEDUCATION: HIGH SCHOOL AND/OR POST SECONDARY/ W, o" x+ I2 i4 d8 Q: t7 l
LOCATION: EDMONTON, ALBERTA, CANADA
5 }$ N" j: n( n+ E4 v# }DURATION: CONTRACT OR PERMANENT4 t3 h; W7 Y5 ^" D' t
SALARY RANGE: Compensation will be commensurate with experience, but overall compensation will be results-based and goal-oriented.- o% p5 k- x9 {" v; d
# _+ Z" I7 r2 J5 }1 `& t0 RRESPONSIBILITIES FOR THIS POSITION:
" X h% c" ^ U7 T0 @0 F' m E• Provide tier 2-3 support for network issues for technologies such as but not limited to:$ M9 Y8 L I2 P6 c$ X9 G
o Microsoft Windows NT 4.0, 2000, XP, 2003* H& U4 Y5 y; ~5 \: r, I7 V
o Microsoft Exchange 5.5, 2000, 2003! k) j3 U# P; Q8 J6 u* k
o Microsoft SQL Server 7, 2000/ o9 `2 S2 h6 O: @( s
o Microsoft SMS 2, 2003
4 Y* T2 v. ^3 R! M) N o Microsoft Operations Manager
) S" u3 W4 C+ O* n4 Q* g6 l- l* Z o VMWare Virtual Server solutions
+ Z% P$ S3 K0 e+ ]: t; O5 M o Linux based operating systems
0 s# P, x' b9 V0 Y( E- X o Sun Solaris operating systems
5 v ]* ?+ s3 u2 E, E2 ^9 E o Advanced level and hands-on knowledge of Cisco IOS, VoIP, and security knowledge and configuration experience" m2 d) S. @& D2 _# b
• Provide network solutions and recommendations to customer inquires regarding Anti-Virus, Email & Collaboration, Network Security, Migration Strategy, Disaster Recovery…etc.3 J9 f3 V7 O7 i s* `: Q+ h. @$ s" q
• Proper and detailed documentation of all support and project related calls7 }; z; z l8 [
• Administration, architecting, and technical support experience on the Microsoft Windows
/ x3 D, N. L/ d- H( ]# A$ @) splatform, Microsoft Exchange 5.5 – 2003 platform, Citrix Metaframe platform, Microsoft
) _2 S7 a# J" Q( W# o" bSMS platform, Microsoft IIS platform, Microsoft DNS and Microsoft Active Directory…etc.% p+ x3 [2 J) V
• Advanced Cisco routing and switching and/or firewall configurations& Z, [' T9 S$ V( M( r
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SKILL REQUIREMENTS FOR THIS POSITION:
" Q) Z0 |7 N5 T# n0 O& t• 5 – 8 years hands-on IT experience
2 X) J2 d' a* p& V+ i• Excellent written and verbal skills
$ ^+ T% ~# @# L i• Ability to work in a team environment
9 L" y2 T. Z1 @- q9 l) F0 K2 R8 T* n• Excellent organization skills with detail AND accuracy
+ Z( O0 e( U; k* x/ Y7 N! I• Excellent documentation skills with detail AND accuracy0 L" Z, c1 u( y0 [4 {/ N( M0 U
• Certification should include some or all of the following:- `7 R" |! y; s
o Cisco Certified Design Professional (CCDP)* N" a1 \% A8 C8 D# e5 T y3 F2 I
o Cisco Certified Network Professional (CCNP)& }$ ]* f; q: `' M4 F# r
o Cisco Certified Internetworking Professional (CCIP)4 j* f) p1 r. a$ I
o Cisco Certified Security Professional (CCSP)
# Z5 @! u4 w& M% U* g9 T o Microsoft Certified Systems Engineer (Windows 2000 or Windows 2003)9 |5 c( ~1 p m3 f D0 c8 ?0 }
o Citrix Certified Enterprise Administrator (CCEA)
8 t' H* j. m* m7 R4 s# q o Any other professional certification designations are a bonus% q6 y' d { L4 I$ Z3 I% {8 j+ F
• Ability to multi-task and manage multiple medium sized projects( D: P( y3 n# U& B* L2 M+ r% ]
• Ability to understand and deliver high quality customer service: W+ ~0 V! s% ?# ^; B
• Advanced TCP/IP and internetworking protocol knowledge, m$ s) Q6 L0 p" U; b
• Experience in IT operations and an actively contributing team member in project based work, S' e: m$ j% L& E5 j) s
• Advanced technical and hands-on expertise in Microsoft Windows-based migration projects in 800-1500 seat size of multiple domain, sites, and active directory.
6 x, Z/ ?8 j/ }• Advanced knowledge of Microsoft Group Policy, DFS, Windows Security, Virtual Server, SharePoint Server, Exchange Server 5.5, 2000, and 2005/ ~- L1 x# P) w' l. ]' y& w5 F
• Have 4+ years of network design experience
& R$ ~) G9 t; ^' Y9 O+ x( G' L- |• Have led medium to large sized projects
% R& n& n0 k' }3 h* z" b# X• A valid Alberta driver’s license is mandatory; s0 g |' y* d' G; {
• Clean enhanced criminal record abstract
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. E2 r d' P4 Z: {- `# d0 x' ?Bring your knowledge and expertise to our team and contribute significantly to our fast growing0 U5 t2 z+ Y: ?3 f
company. Solid career advancement opportunities and superior benefits are some of the other
4 ]+ W7 F* p6 V- Q jadvantages you'll find at Nirix Technology.
# v ^4 t& ^; ]5 dA career should be more than just work. Join Nirix Technology and make a difference.8 y9 ]0 W) b" Q
3 v9 k2 `8 Z5 y$ ^' F( W# F2 kPlease send all resumes to hr@nirix.com. |
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