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REPORTS TO: Reports directly to the Operations Manager* s* j) {4 y( m9 v4 E* |& z( q
POSITION HOURS: 8AM – 5PM
$ N. }* p* R" W2 I* F) [# @; lEDUCATION: HIGH SCHOOL AND/OR POST SECONDARY
; V2 W# O, r/ x* o& d c8 Q( @LOCATION: EDMONTON, ALBERTA, CANADA
+ b* H( U& Y j4 T6 S8 FDURATION: CONTRACT OR PERMANENT
3 S U. M: m9 L8 v1 o, `+ OSALARY RANGE: Compensation will be commensurate with experience, but overall compensation will be results-based and goal-oriented.) K# ^8 d! U) R( n4 r
( g/ R5 o8 K9 V1 N" ~RESPONSIBILITIES FOR THIS POSITION:9 U" f4 Z t. M- S5 |7 K1 e# S) K% j
• Provide tier 2-3 support for network issues for technologies such as but not limited to:
% B9 p2 @6 _+ y o Microsoft Windows NT 4.0, 2000, XP, 2003( d" n/ r2 n( z- ]4 O1 Z1 r
o Microsoft Exchange 5.5, 2000, 2003
" R! M( V" [5 c6 O: S3 H( W6 M o Microsoft SQL Server 7, 20000 a v E( @$ q r+ R) K, X
o Microsoft SMS 2, 2003
' U6 c& p9 r6 R# R4 D o Microsoft Operations Manager ~: @+ ^" z( {- n# {4 o
o VMWare Virtual Server solutions- X5 m3 T8 h3 v
o Linux based operating systems
- y( G+ E8 q; g1 \; r3 E7 S o Sun Solaris operating systems* E6 {. p, S) b$ r- t
o Advanced level and hands-on knowledge of Cisco IOS, VoIP, and security knowledge and configuration experience* I( F; o8 k8 `9 X8 u+ q+ k: L
• Provide network solutions and recommendations to customer inquires regarding Anti-Virus, Email & Collaboration, Network Security, Migration Strategy, Disaster Recovery…etc.
% \' u# ?; s O* ?, ~• Proper and detailed documentation of all support and project related calls
$ Z2 k u! e9 U• Administration, architecting, and technical support experience on the Microsoft Windows
1 M3 G% ~* }, f1 a+ Cplatform, Microsoft Exchange 5.5 – 2003 platform, Citrix Metaframe platform, Microsoft6 k- @1 `/ P2 i6 I" b' W' G1 O
SMS platform, Microsoft IIS platform, Microsoft DNS and Microsoft Active Directory…etc.
9 \, C/ b5 X$ @4 C$ E0 D, d4 \• Advanced Cisco routing and switching and/or firewall configurations8 q" l# a5 S8 {2 i2 G2 ?
O t! X# t3 }$ y
SKILL REQUIREMENTS FOR THIS POSITION:3 L% \6 }+ j( K+ g! P+ `, p4 i( x
• 5 – 8 years hands-on IT experience
9 n- s4 i Q6 [6 }* [* C• Excellent written and verbal skills
7 b3 T! e: Z, X& @$ k; J- `% p• Ability to work in a team environment
, s4 I% I a4 ^ R8 k• Excellent organization skills with detail AND accuracy9 D, o& b1 _3 ]: E
• Excellent documentation skills with detail AND accuracy6 n+ D( e; \6 z7 d3 h
• Certification should include some or all of the following:
# o" ~! e' I, H$ o5 I7 q4 y. s0 i o Cisco Certified Design Professional (CCDP)! H5 A+ q' [- L \
o Cisco Certified Network Professional (CCNP)
: E7 j( y1 k% U: p# H' O( I% l; h o Cisco Certified Internetworking Professional (CCIP)
6 [$ a8 V6 r, y2 P8 O$ F o Cisco Certified Security Professional (CCSP)
" K2 ]5 s4 O- C" S o Microsoft Certified Systems Engineer (Windows 2000 or Windows 2003)3 p0 b& ^$ }; n7 y
o Citrix Certified Enterprise Administrator (CCEA)# l! g& e. ]& R, v E0 K) D! N
o Any other professional certification designations are a bonus
7 d8 @: V& }0 b; K. D, q1 T* N• Ability to multi-task and manage multiple medium sized projects8 _1 U! [' B- `( ~* ?
• Ability to understand and deliver high quality customer service
9 H; y) a- G6 p% Y" g• Advanced TCP/IP and internetworking protocol knowledge/ y5 x5 K% o1 {/ h) M! d7 _* B' n
• Experience in IT operations and an actively contributing team member in project based work
4 t+ P6 [$ a! a0 F. O* A! z" L• Advanced technical and hands-on expertise in Microsoft Windows-based migration projects in 800-1500 seat size of multiple domain, sites, and active directory.0 G+ N% a; B0 ?0 w3 f+ ?
• Advanced knowledge of Microsoft Group Policy, DFS, Windows Security, Virtual Server, SharePoint Server, Exchange Server 5.5, 2000, and 2005" @5 u2 w Q! ~7 e4 d8 r
• Have 4+ years of network design experience
- a W+ l. c5 ?( _( K( b2 V( F- f• Have led medium to large sized projects, j6 A. P' N2 K' F9 `: e1 C K9 c
• A valid Alberta driver’s license is mandatory
3 _" V' D7 ^$ }' L( @ k• Clean enhanced criminal record abstract F: I( y, A7 S$ ^) a2 R- p* P
5 Z. L; z1 Y: U3 ~, rBring your knowledge and expertise to our team and contribute significantly to our fast growing
% B- r: o5 Q9 m7 ]9 u' n9 h$ Pcompany. Solid career advancement opportunities and superior benefits are some of the other4 U; |2 b: b, F$ |5 D& r$ x% n
advantages you'll find at Nirix Technology.) l5 l( l& m% E1 }# ^& O- ~0 }8 j
A career should be more than just work. Join Nirix Technology and make a difference.0 v: I: p$ X0 G$ f' b' L# Q+ n
# g- t. q5 d3 M+ V7 T8 pPlease send all resumes to hr@nirix.com. |
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