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REPORTS TO: Reports directly to the Operations Manager/ {- {& S+ l# G1 d/ j
POSITION HOURS: 8AM – 5PM
6 C/ o) D. N- \EDUCATION: HIGH SCHOOL AND/OR POST SECONDARY
/ l. l8 n* p" q2 U0 P MLOCATION: EDMONTON, ALBERTA, CANADA2 m2 j* n& f1 `
DURATION: CONTRACT OR PERMANENT/ I n: @* f9 h$ L. ]) u
SALARY RANGE: Compensation will be commensurate with experience, but overall compensation will be results-based and goal-oriented." _: e0 T- S# E$ Y, S5 E" B% S3 P
) [. u: V2 Q2 U- P0 D. ?8 oRESPONSIBILITIES FOR THIS POSITION:) N9 k) J8 V* Y1 s5 L
• Provide tier 2-3 support for network issues for technologies such as but not limited to:
; A4 O/ l- W8 }9 t! k# r o Microsoft Windows NT 4.0, 2000, XP, 2003; m% K$ I2 H6 m0 r: R/ M f0 F8 i
o Microsoft Exchange 5.5, 2000, 2003
: d# g7 }: Z' g, a) Z7 ~ o Microsoft SQL Server 7, 2000/ v; W9 o- l0 \. X
o Microsoft SMS 2, 2003
, Y+ V6 w# w& q5 d& {3 h/ B o Microsoft Operations Manager
: [8 T+ S, k X! U( D o VMWare Virtual Server solutions
( B& R- z4 b/ Y7 a: w9 g$ O o Linux based operating systems( }+ \% d9 X6 x# { _" a2 W
o Sun Solaris operating systems' K* W1 ~' u- ^# J. P, _
o Advanced level and hands-on knowledge of Cisco IOS, VoIP, and security knowledge and configuration experience
& F& Q% e4 A# u5 N• Provide network solutions and recommendations to customer inquires regarding Anti-Virus, Email & Collaboration, Network Security, Migration Strategy, Disaster Recovery…etc., S& v) J) K4 S; W# a
• Proper and detailed documentation of all support and project related calls
2 x# p) y9 M" r1 x5 `* y& l2 [3 m* }* c: i• Administration, architecting, and technical support experience on the Microsoft Windows
: [/ [$ B, B; n; L3 `; Pplatform, Microsoft Exchange 5.5 – 2003 platform, Citrix Metaframe platform, Microsoft6 ?5 f$ F% O+ u$ W" |2 Y" I( o. f6 Z Y
SMS platform, Microsoft IIS platform, Microsoft DNS and Microsoft Active Directory…etc.
0 f% T+ G# ?* A0 z3 _3 [• Advanced Cisco routing and switching and/or firewall configurations
( v6 {: O' ~1 w/ K6 a5 u# |& q% z1 i. f
SKILL REQUIREMENTS FOR THIS POSITION:
! Q4 {9 S4 ^; S4 g i. _• 5 – 8 years hands-on IT experience
: A2 u! ~4 _' {# O• Excellent written and verbal skills
; e- M4 a c1 ~( R. i3 Q% U a6 t# O• Ability to work in a team environment# ]2 W) s2 u- ~( |: F. a/ X
• Excellent organization skills with detail AND accuracy
$ R0 T+ k ?; r( ?, n( X- K# N• Excellent documentation skills with detail AND accuracy
7 ^1 B/ A* X0 y% Y) a8 e• Certification should include some or all of the following:# d v2 }) z, Y, ?( k) h' q7 u& w% L
o Cisco Certified Design Professional (CCDP)
8 P ]! c1 H0 v( |8 x o Cisco Certified Network Professional (CCNP)" s9 Y+ z3 e6 U# ~, D" j
o Cisco Certified Internetworking Professional (CCIP)0 C7 t$ q6 N% N! I' w6 h
o Cisco Certified Security Professional (CCSP)
2 S2 R5 V; \ E' d( o o Microsoft Certified Systems Engineer (Windows 2000 or Windows 2003)( }+ d2 I0 G; B6 J5 q
o Citrix Certified Enterprise Administrator (CCEA)+ _3 ?9 F/ n# p" x
o Any other professional certification designations are a bonus
9 }) B& D+ _- X" d7 u• Ability to multi-task and manage multiple medium sized projects
9 h# X! A N! \4 `0 ~+ E( c+ a• Ability to understand and deliver high quality customer service6 z. q+ I8 g' B
• Advanced TCP/IP and internetworking protocol knowledge
+ O& c' G3 A* x" N3 U7 n* g• Experience in IT operations and an actively contributing team member in project based work
* J$ c8 n: O0 {8 Y* W• Advanced technical and hands-on expertise in Microsoft Windows-based migration projects in 800-1500 seat size of multiple domain, sites, and active directory.
' i) l5 X/ X, S/ F8 T5 c( q8 K/ R• Advanced knowledge of Microsoft Group Policy, DFS, Windows Security, Virtual Server, SharePoint Server, Exchange Server 5.5, 2000, and 2005. N3 |' Q7 c$ a# o
• Have 4+ years of network design experience
4 {) D* X' p; @" b# }# J+ b/ S! S• Have led medium to large sized projects* k0 ^+ \& E, {* E" ?7 I5 [, _
• A valid Alberta driver’s license is mandatory B4 D. N+ m9 A; s( K
• Clean enhanced criminal record abstract8 ], ]7 n! v% [/ k" z: G( Q- S
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Bring your knowledge and expertise to our team and contribute significantly to our fast growing
: R1 K, o/ T( ]' }3 g: _) Qcompany. Solid career advancement opportunities and superior benefits are some of the other
8 V7 ]1 ? a( ^% l( N& c; h4 C$ sadvantages you'll find at Nirix Technology.
& J# n3 U- {- f6 i0 QA career should be more than just work. Join Nirix Technology and make a difference. R; ~2 O6 ~: D, e( u
8 d5 y" C$ A& ? y1 M; @0 J8 yPlease send all resumes to hr@nirix.com. |
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