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Key Responsibilities:
; x( w( f5 C! o1 m' ?8 ~$ S) Q• Greet and qualify customers on the phone or in person with the view that the end result will be a new resident.5 m3 Y, `% C* q- C) X
• Post advertisement4 ?' U! v+ d% `$ @4 h) k( ^
• Answer phone calls, and respond to email and walk-in rental enquiries.! T" B% P4 P* n9 e: z" p* e
• Process applications for prospective residents – ensure credit information, landlord and employer references are correct and complete.9 w3 W, r: A e F# N. h
• Schedule and complete suite/house showings with prospective residents.
' [) @, I9 i( N- _) A• Enter and set-up guests and new residents in a database.
% X; t. r0 L/ t/ Y8 j1 U7 L+ o% i• Prepare move-in files and ensure all appropriate documents, cards and keys are enclosed.7 T; _$ N/ q( r* V: h
• Schedule and complete move-in and move-out inspections with residents.
+ {% @" G, A: f6 O; K/ k) c. \• Perform route inspections as required." ~% t E, M5 |
• Assist the Property Manager in administrative tasks as required (security deposits, leases).& L; G* X8 E3 V+ \6 C+ S
• Ensure compliance with the Residential Tenancies Act in all procedures.
1 B. U5 ^8 t4 s• Execute all work in a safe, professional manner in compliance with Occupational Health and Safety Legislation.
3 K: s3 g0 w9 l$ t• Ensure local, provincial and federal laws and regulations are being observed within the community.( h9 h( Y. ~+ H$ E6 V- Y4 H- W
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Required Skills & Abilities:3 \+ U k3 }/ U6 E! u5 @3 K
• High school graduate; Post-secondary education is an asset
9 H9 X1 x8 _6 u% r• Two years relevant experience in sales, leasing and/or customer service is preferred
3 u) ~5 F' W4 B1 w7 y• Proficient computer skills and knowledge of Microsoft Office (Word, Excel, and Outlook)
: S) U7 B! N0 Q' D• Strong interpersonal and organizational skills
* K% S0 I6 b; l6 H, a- o- n4 R$ J• Exceptional communication ability, both written and verbal* I% E" Q# ~, S! |( z7 j2 [
• Must have own vehicle and valid driver’s license$ C4 t+ n0 o4 c; l# f5 [
• Proven customer service and resident relation skills
6 w6 L$ B2 R0 E& `; F; A s5 }, o• Must be flexible and willing to change roles or responsibilities as required" H# { J6 T! M' g3 s
• Security clearance required upon offer of employment; J$ v- @/ @9 s5 f( V
• Must possess a sensational customer service philosophy/ L+ X) N& r" y& K# R: r
• Highly organized, results oriented and ability to work in a multi-functional team environment
6 x- ]- T9 g, b4 B' \ P• WORK AT HOME (Southwest Edmonton only), e* ?3 G4 L- |$ ^# ]
. k p/ J$ Z( y. {$ z4 x5 RPlease email your resume to annagao13@gmail.com
) |- J$ }4 Z8 sThanks, k+ u* u; ^0 d1 K. l
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