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For utility company, no real benefit for BBB, as company pay fee to BBB, not you or me, but it does not hurt to leave a feedback with BBB. 7 ~- S# l. [8 i' Y- t: p# j ( k9 w4 Q7 [5 B+ X. zGo to "Alberta Utilities Consumer Advocate"(310-4822) to file complaints for all the billing, contracts and other issues. Action will be taken if there is multiple similar issues.8 n$ c! v% b8 F
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You could also call Service Alberta Consumer Contact Centre @ 1-877-427-4088.