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我公司最近诚招 technical support,待遇不错,公司网站arcsset.net
8 S% U1 {' o9 d6 H有兴趣的请发英文简历到lucas.liu@arcsset.net,谢谢
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Responsibilities include:
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- z% d: }0 \6 Z# F& s+ EWorking closely with marketing, sales and programmers to facilitate customer system integration.( a$ C% I! m$ U: T/ A- _9 i
Working in close contact with customers and establishing relationships, providing personalized support and problem solving.
( `# e* \5 Z8 v0 ITechnical support and troubleshooting of client software implementations and customer issues or problems.+ {3 p# ]' v- z+ s& H" l5 I" ^# E" Y5 g
Create and maintain tools and training documents to support client system start up as well as follow up trouble shooting.
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Requirements:
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8 M6 K; A, L# H3 Y7 v) A! e$ D" j! o- Advanced computer and technical knowledge( a8 t# V! \: Z0 P$ t
8 J3 _5 Y6 ]2 ]. @4 C F- Ability to solve complex problems in an efficient way
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6 E6 Y" _- w" H5 @. ?3 B; `- Ability to communicate in an effective and constructive manner with customers or potential customers O* U; ]$ D2 N: [ U
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- Previous software support experience is an asset" d: F4 [6 D) y. N" g
: q5 @3 Z. j) a4 `. O- Post-secondary education is an asset, C% g' D9 L8 |' \# W
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- Intermediate knowledge of database and web-based software is recommended. J( J8 z+ ~1 c& k
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- Some programming knowledge (.NET, C#, Javascript, etc.) is recommended
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