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我公司最近诚招 technical support,待遇不错,公司网站arcsset.net
1 J0 g f% w! K- E0 P' y9 w9 ?有兴趣的请发英文简历到lucas.liu@arcsset.net,谢谢 U: ]. g6 _2 g
9 q4 u0 i: C/ n7 g% T9 ZResponsibilities include:
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& V) Q! c8 H, G# ^$ LWorking closely with marketing, sales and programmers to facilitate customer system integration.( F O& j' h6 p0 [, R
Working in close contact with customers and establishing relationships, providing personalized support and problem solving.
( {' d9 ?( w* @& \. u/ nTechnical support and troubleshooting of client software implementations and customer issues or problems.* g3 M0 j: J0 W3 b" V) o; d0 l
Create and maintain tools and training documents to support client system start up as well as follow up trouble shooting., s- @6 W; L2 F+ O
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Requirements:# Z$ D. [9 q! b7 }: d/ q6 V
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- Advanced computer and technical knowledge- b. `$ _5 \9 Q' u. v( a3 d1 u: {
" H7 t' z. R0 z5 P% G! N4 Q- Ability to solve complex problems in an efficient way! R P% E1 r- }- h
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- Ability to communicate in an effective and constructive manner with customers or potential customers9 B, g: h y' @( K" r7 F. y
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- Previous software support experience is an asset3 p. Z4 a2 S4 L0 `3 \
" a; o: z/ l E- Post-secondary education is an asset& p" x! k. G+ @% a8 U) Y/ `
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- Intermediate knowledge of database and web-based software is recommended
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- Some programming knowledge (.NET, C#, Javascript, etc.) is recommended
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