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我公司最近诚招 technical support,待遇不错,公司网站arcsset.net
9 b% C5 G' [& T有兴趣的请发英文简历到lucas.liu@arcsset.net,谢谢
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Responsibilities include:
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Working closely with marketing, sales and programmers to facilitate customer system integration.
$ u! {* _- ]1 TWorking in close contact with customers and establishing relationships, providing personalized support and problem solving.
- V! x6 a4 [! ?9 |5 X. R+ d1 ATechnical support and troubleshooting of client software implementations and customer issues or problems.. {5 I9 b0 l5 k9 c5 }
Create and maintain tools and training documents to support client system start up as well as follow up trouble shooting.7 w2 Z, c! p! _- ?8 c
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Requirements:
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- Advanced computer and technical knowledge
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- Ability to solve complex problems in an efficient way# b( L# T0 }$ ^" e/ X
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- Ability to communicate in an effective and constructive manner with customers or potential customers
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- Previous software support experience is an asset
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5 S* t& e t$ P6 t( N% G- Post-secondary education is an asset9 J$ s- r% T0 D6 X
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- Intermediate knowledge of database and web-based software is recommended; X: [% ~/ x" Z8 B- ^' e# n
' C' X. f: I1 e- t, w- Some programming knowledge (.NET, C#, Javascript, etc.) is recommended5 i) D. A4 C; f
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