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我公司最近诚招 technical support，待遇不错，公司网站arcsset.net5 k. e- i- N' _. \; B5 O, O% Z0 _* |
有兴趣的请发英文简历到lucas.liu@arcsset.net，谢谢
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Responsibilities include:
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% |8 c+ f" c6 _/ I8 U8 e! M- D. n' sWorking closely with marketing, sales and programmers to facilitate customer system integration.$ e& U+ I. Y: ~6 ]7 u- v; M. N/ F
Working in close contact with customers and establishing relationships, providing personalized support and problem solving., X9 g# {( t" ~, W' \4 c$ `7 L
Technical support and troubleshooting of client software implementations and customer issues or problems.
) c7 ?9 }3 w: ^6 T" ?Create and maintain tools and training documents to support client system start up as well as follow up trouble shooting.- h# @0 j; [; `) t
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Requirements: V' n- O6 f M
% }3 c O: a# b: B+ p- Advanced computer and technical knowledge
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& e T: x# `# Q0 o0 n! ]- Ability to solve complex problems in an efficient way
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4 W' ]; p$ O2 J$ E e4 X2 G# k: i- Ability to communicate in an effective and constructive manner with customers or potential customers
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- Previous software support experience is an asset" a* y$ Z2 D2 W% {& u9 [$ i
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- Post-secondary education is an asset
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- Intermediate knowledge of database and web-based software is recommended: P& m8 c% u& a" w7 @3 ?
0 i3 n+ r# t7 X3 H) Z; H- Some programming knowledge (.NET, C#, Javascript, etc.) is recommended, H* e: S& K( S
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发表于 2013-9-11 11:32
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