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警察在2周前通过媒体给市民的警告:9 J5 f4 d( K5 \- ? X0 k0 m
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Police warn of computer scam
n3 [2 \- {. f0 h& @ h- B* \" y9 SFor Immediate Release:16-Oct-2012 @ 8:58 AM : i2 |- m V" I: O' ~
MRU #:12R159
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, F' N) t9 J: G" ]. rThe Edmonton Police Service is warning the public about an on-going computer scam known as ransomware. # o* J7 _! u- E2 l
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Ransomware is essentially a threat to your computer unless you pay an external company. 2 l) G" l% g* Q3 ?0 @/ V
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Several reports have been received by the EPS where computer users are claiming they are receiving pop-up messages asking for immediate payment otherwise they would be “locked out” of their computers. , g- P3 @7 k+ m7 \" u5 @: W4 {
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It has been reported that these pop-up warning messages are claiming to come from a Canadian police or government agency. The message tells computer users to pay $100 via Ukash (a payment service provider) so that their computers can be “unlocked.”
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“Often these pop-up messages appear after a user attempts to download something off the internet,” says Staff Sgt. Dan Service with Economic Crimes Section. “The download activates “malware” or a type of virus which creates a pop-up message asking for payment.” ) c/ C6 o: f: V$ e( t( J+ q
8 I3 ]& O+ t+ {Ransomware scams are designed to create shock and anxiety so computer users respond by sending money quickly to prevent being locked out of their computer. 7 M& ?& u. k5 P3 H; N' Q
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If you receive one of these messages, please be aware that: 4 y" _8 _6 x6 X: T$ t% B
; D- {# v0 S4 G. F0 B& x•the ransomware is an attempt to defraud you. " K% v( L! H; t$ d+ r4 I, C( K
•sending money will not fix your computer – it will remain locked. DO NOT SEND MONEY.
, v+ I8 o# v: s- Y) k3 L3 }1 d A•neither police nor any Canadian government agency would hijack computers in order to obtain money.
8 u" }0 w3 {2 P9 d5 V. U•the ransomware is hard evidence that your computer has been infected by malicious software (malware) that must be dealt with. 3 C/ S' M' [" X+ @
The recommended way to re-gain access to your computer is to seek the help of a computer technician who can remove the malware.
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: Y8 v( \; V+ KTo protect against cyber attacks, it is recommended to update your software regularly. You should have up-to-date anti-virus, spyware and firewall protection.
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- B+ _- I2 }' x Y7 \! gIf you receive a ransomware message, please report it to the police and to the Canadian Anti Fraud Centre at 1-888-495-850 or http://www.antifraudcentre-centreantifraude.ca/ 9 w4 P. q) D' L0 A; p2 P
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Please contact Noreen Remtulla at (780) 421-3552 for more information.( ]! P, Y) o7 F, j; A$ o
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