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警察在2周前通过媒体给市民的警告:% v; o* Q% o) E8 A
- X$ M$ d6 K- L kPolice warn of computer scam
! W" [" g0 L$ C, o& p( s6 t- YFor Immediate Release:16-Oct-2012 @ 8:58 AM
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3 {: v( {- Y& d8 GThe Edmonton Police Service is warning the public about an on-going computer scam known as ransomware. 1 L. o: M( q: k; o5 J
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Ransomware is essentially a threat to your computer unless you pay an external company.
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Several reports have been received by the EPS where computer users are claiming they are receiving pop-up messages asking for immediate payment otherwise they would be “locked out” of their computers.
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It has been reported that these pop-up warning messages are claiming to come from a Canadian police or government agency. The message tells computer users to pay $100 via Ukash (a payment service provider) so that their computers can be “unlocked.”3 E g3 N5 x# W$ w3 T/ M1 g
: W u1 V4 r) d* S! V2 k“Often these pop-up messages appear after a user attempts to download something off the internet,” says Staff Sgt. Dan Service with Economic Crimes Section. “The download activates “malware” or a type of virus which creates a pop-up message asking for payment.” 2 @! r: H v: P1 Q* c0 s
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Ransomware scams are designed to create shock and anxiety so computer users respond by sending money quickly to prevent being locked out of their computer. 2 w9 C/ [/ U* g4 b* e
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If you receive one of these messages, please be aware that:
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( k2 {0 @5 N7 @2 g•the ransomware is an attempt to defraud you.
# B; t9 y) q# C2 S•sending money will not fix your computer – it will remain locked. DO NOT SEND MONEY. 7 F- [, [2 ]* o' `& K! s
•neither police nor any Canadian government agency would hijack computers in order to obtain money. 0 y5 y2 c. E. X( A. Y
•the ransomware is hard evidence that your computer has been infected by malicious software (malware) that must be dealt with.
+ X: ]! R( j: m5 t) e9 P( l- G0 vThe recommended way to re-gain access to your computer is to seek the help of a computer technician who can remove the malware.
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: c3 |4 t# R L7 T* Q, `' ITo protect against cyber attacks, it is recommended to update your software regularly. You should have up-to-date anti-virus, spyware and firewall protection. 1 j8 J/ U, {/ h) q2 B% q: a6 M* q) C
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If you receive a ransomware message, please report it to the police and to the Canadian Anti Fraud Centre at 1-888-495-850 or http://www.antifraudcentre-centreantifraude.ca/ 9 p$ b2 G# I1 p/ Y' t+ c' _
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Please contact Noreen Remtulla at (780) 421-3552 for more information.+ C+ V; ]: H7 U3 ~* J! x
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