[华人社区服务中心]招聘:Receptionist/Immigrant Services Worker(PT)

ASSIST

Job Description

Position Title:  Receptionist/Immigrant Services Worker
8 Z, h- l4 E  ^7 l- B2 Y0 I$ RHours of Work: Part-time (21 hours per week)
3 t8 \- C9 n/ X& a3 bAnticipated Start Date: The candidate is required to work immediately

  d) [1 |9 s% C- }  f+ Q* L$ TPosition Summary: Within the broad guidelines of Integrated Service Program funded by Citizenship and Immigration Canada, and Alberta Employment and Immigration, the Receptionist/Immigrant Services Worker will answer a multi-line phone calls professional, politely, and directing the calls correctly; assist in clerical needs of the ISP team; assist with providing counter service and act as relieve to the other Immigrant Services Worker.
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Key Responsibilities:
8 W. P& `9 G# M) x% p* ~3 J9 J•        Answer incoming calls and route calls to appropriate person
; x5 O8 V; U: l9 j•        Take and deliver messages to the staff of ASSIST
•        Welcome clients and direct them appropriately
•        Order and maintain office supplies for the front counter
•        Perform general clerical functions such as photocopying and faxing documents
7 r; r6 J) ]" I8 t( v•        Provide assistance to immigrants and clients seeking settlement related services in the capacity of immigrant services worker
•        Maintain and update the information boards with upcoming events
•        Assist the ISP team in reminding clients to appointments of workshops or other events
' D* F9 O. Z: G6 o$ k3 p•        Keep the reception area tidy and clean
% V! m9 n' V6 c0 T/ G, z$ @# J•        Attend meeting and training to stay current on immigrant settlement matters
•        Maintain front counter service files
& U7 W& _8 n: l. k$ u•        Perform general office duties as assigned
! `- Y& S8 e: n3 B# y7 c•        Report to ISP Program Manager

Knowledge, Skills and Abilities Required:
4 |0 `: ~) o" m4 ~•        Excellent communication (verbal and listening) on phone and in person
9 u5 |' q' T& e3 R/ _1 \: C& ?$ t•        Fluent in Mandarin and Cantonese as an asset
•        Good English writing and oral communication skills
•        Ability to work with newcomers and general clients
8 V/ s9 R$ Q9 V, ~0 c( _# V•        Microsoft Office operation skills- Excel, Word, Outlook
5 N( ^+ C9 e4 [  J- A3 s•        Ability to address multi-task and set priority appropriately
•        Sensitive to the needs of immigrants with multicultural backgrounds
•        Ability to work effectively in a fast paced office environment
•        Knowledge of immigrant services
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Qualifications:
•        2-4 years of office and clerical experience
. e$ @2 s+ V; }. w$ `& G- O•        Receptionist or customer service experience in a fast paced environment
8 h4 Q: q% j% Y5 J- r& q9 T2 _3 I•        Demonstrate workplace maturity and professionalism
•        Ability to work well under minimal supervision

& l$ Y! j) b. z; u  XPlease submit resume and cover letter to: Rachel Pu, Program Manager @ASSIST Community Services Centre via fax: (780) 424-7837 or email to: rachel.pu@assistcsc.org or in person/mail to ASSIST office.
2 p6 x/ O4 {7 K2 U7 X1 ANote: We thank all applicants for their interest, however, only candidates invited for an interview will be contacted. No phone calls please.

ASSIST

招聘已結束。
% i8 J& m7 a3 b& D  {  THiring Closed.