[华人社区服务中心]招聘:Receptionist/Immigrant Services Worker(PT)

ASSIST

Job Description
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, `* g9 D1 D+ I' u1 j. w/ EPosition Title:  Receptionist/Immigrant Services Worker
Hours of Work: Part-time (21 hours per week)
5 W2 C' c0 O. RAnticipated Start Date: The candidate is required to work immediately

1 t8 Y2 M6 t- o0 sPosition Summary: Within the broad guidelines of Integrated Service Program funded by Citizenship and Immigration Canada, and Alberta Employment and Immigration, the Receptionist/Immigrant Services Worker will answer a multi-line phone calls professional, politely, and directing the calls correctly; assist in clerical needs of the ISP team; assist with providing counter service and act as relieve to the other Immigrant Services Worker.
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* z' t; {8 {  T5 P+ Q, vKey Responsibilities:
4 ~: J9 y/ S" }* y1 Q1 e4 L0 G, F•        Answer incoming calls and route calls to appropriate person
" l: @& Q. H: o) y# }% ~' q•        Take and deliver messages to the staff of ASSIST
. o$ a  }' p( ]•        Welcome clients and direct them appropriately
•        Order and maintain office supplies for the front counter
4 J1 w6 q$ u) W•        Perform general clerical functions such as photocopying and faxing documents
3 V+ v" s) J, F- o* ^0 ]2 u: h•        Provide assistance to immigrants and clients seeking settlement related services in the capacity of immigrant services worker
•        Maintain and update the information boards with upcoming events
•        Assist the ISP team in reminding clients to appointments of workshops or other events
•        Keep the reception area tidy and clean
' J# O* X4 g: x. \•        Attend meeting and training to stay current on immigrant settlement matters
6 B/ c6 W, E# \. L. s( H  G6 G. Q' p•        Maintain front counter service files
  T1 p' V: j! a- n4 U•        Perform general office duties as assigned
•        Report to ISP Program Manager

Knowledge, Skills and Abilities Required:
•        Excellent communication (verbal and listening) on phone and in person
•        Fluent in Mandarin and Cantonese as an asset
# k6 c  g  z3 ~& K4 o+ {$ ?6 T3 {8 A& W•        Good English writing and oral communication skills
7 `6 f+ q! a, x•        Ability to work with newcomers and general clients
" x/ {( B- Z8 _•        Microsoft Office operation skills- Excel, Word, Outlook
9 E" i" ^! ^* L6 u6 |•        Ability to address multi-task and set priority appropriately
5 }% z/ g" Z& ~- ^, w6 I' g•        Sensitive to the needs of immigrants with multicultural backgrounds
, K; ^7 P& O, e3 t' y: C6 ?•        Ability to work effectively in a fast paced office environment
# S6 T* |* H4 G•        Knowledge of immigrant services

Qualifications:
9 V" ?( U. F+ L- h1 M& p•        2-4 years of office and clerical experience
•        Receptionist or customer service experience in a fast paced environment
4 ]8 m+ [2 W$ r% w+ m( V4 y•        Demonstrate workplace maturity and professionalism
9 W, z5 L. q- O" q5 d•        Ability to work well under minimal supervision

9 \# i# j7 I7 X! j; ^Please submit resume and cover letter to: Rachel Pu, Program Manager @ASSIST Community Services Centre via fax: (780) 424-7837 or email to: rachel.pu@assistcsc.org or in person/mail to ASSIST office.
Note: We thank all applicants for their interest, however, only candidates invited for an interview will be contacted. No phone calls please.
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ASSIST

招聘已結束。
. J# `7 i/ r& \. nHiring Closed.