[华人社区服务中心]招聘:Receptionist/Immigrant Services Worker(PT)

ASSIST

Job Description

) e' l* d+ Q/ d7 WPosition Title:  Receptionist/Immigrant Services Worker
$ t8 G/ F. C) @9 ]4 Q9 W9 p2 Y0 ^Hours of Work: Part-time (21 hours per week)
" j; R4 j0 I# XAnticipated Start Date: The candidate is required to work immediately

Position Summary: Within the broad guidelines of Integrated Service Program funded by Citizenship and Immigration Canada, and Alberta Employment and Immigration, the Receptionist/Immigrant Services Worker will answer a multi-line phone calls professional, politely, and directing the calls correctly; assist in clerical needs of the ISP team; assist with providing counter service and act as relieve to the other Immigrant Services Worker.

Key Responsibilities:
•        Answer incoming calls and route calls to appropriate person
- ]" x3 C- ]) @1 i* y& ^•        Take and deliver messages to the staff of ASSIST
•        Welcome clients and direct them appropriately
•        Order and maintain office supplies for the front counter
•        Perform general clerical functions such as photocopying and faxing documents
& C. e/ C! X6 t, [3 @4 f1 ?•        Provide assistance to immigrants and clients seeking settlement related services in the capacity of immigrant services worker
) r5 y" ]& N8 t9 E# X9 l+ K1 W7 c•        Maintain and update the information boards with upcoming events
•        Assist the ISP team in reminding clients to appointments of workshops or other events
2 [! h$ Y4 {9 H: w, n•        Keep the reception area tidy and clean
, f" @# v' I! A1 v! f•        Attend meeting and training to stay current on immigrant settlement matters
3 L) B) ^0 r& R5 z•        Maintain front counter service files
•        Perform general office duties as assigned
3 n7 q4 u$ {! w. Y" i# ?+ ~7 Y5 n•        Report to ISP Program Manager
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Knowledge, Skills and Abilities Required:
•        Excellent communication (verbal and listening) on phone and in person
•        Fluent in Mandarin and Cantonese as an asset
5 p5 e& ~2 E& t, G4 B; j3 E•        Good English writing and oral communication skills
+ j) n6 T5 W# v! \& p•        Ability to work with newcomers and general clients
•        Microsoft Office operation skills- Excel, Word, Outlook
2 U3 C* B% \$ h+ i% ~•        Ability to address multi-task and set priority appropriately
) B  R( E. _0 P8 A- H* R7 t•        Sensitive to the needs of immigrants with multicultural backgrounds
•        Ability to work effectively in a fast paced office environment
•        Knowledge of immigrant services
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Qualifications:
  Q( F$ H: z: [+ R0 G- w, n•        2-4 years of office and clerical experience
+ V& y+ T3 N2 e! f•        Receptionist or customer service experience in a fast paced environment
8 n. i; Q3 A. S& T" r•        Demonstrate workplace maturity and professionalism
•        Ability to work well under minimal supervision
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Please submit resume and cover letter to: Rachel Pu, Program Manager @ASSIST Community Services Centre via fax: (780) 424-7837 or email to: rachel.pu@assistcsc.org or in person/mail to ASSIST office.
Note: We thank all applicants for their interest, however, only candidates invited for an interview will be contacted. No phone calls please.
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ASSIST

招聘已結束。
Hiring Closed.