Sales Representatives

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OUTDOOR FX INC. is Canada’s #1 advertising and sales consulting specialist.
Our company offers sales and advertising solutions that create significant business results for many of Canada’s leading organizations.

2 D* n+ b: a4 x. l! K& OOur consultants are professional and organized problem solvers that provide solution-based insight from a wide range of industries, to manage and be a proactive agent for positive change in our clients businesses.

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) m1 t- h8 K( P3 W1 t9 W: MWhat are we looking for? We are launching a TELUS TV and Internet promo campaign in Edmonton city. We are looking for upbeat Face-to-Face Sales Representatives that are able to maintain a sense of humor, a positive attitude and an effective communication style with customers and colleagues at all times. Successful candidates must demonstrate personal drive, commitment and positive energy.
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Primary Responsibilities:
• Communicate effectively with customers
• Respond to customers’ inquiries; research, resolve, and follow up on customer issues
5 R# M7 H! M2 ^• Assess customer needs and provide appropriate recommendations and solutions
• Maintain and update customer service database appropriately documenting all transactions and pertinent interactions
' t& y1 f- Z3 h7 O• Assist customers with placing orders and diligently follow up with customers regarding their existing orders  
5 P5 E% J+ ^# D/ S• Quickly, pleasantly, and professionally work with customers to answer questions, de-escalate problems, and determine an agreeable resolution to a customer’s problem and follow through to ensure a level of service that presents an overwhelming positive customer service experience
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Minimum Requirements:
• Possesses excellent communication, collaboration, customer service and superior interpersonal skills
9 t; s" P$ o. N, z1 ~8 M• Some sales experience
• Very strong attention to detail and ability to thrive in a fast-paced, agile, passionate start up
• Positive, ‘can-do’ attitude and sense of humor are both absolutely required
• Excellent documentation and communication skills (verbal & written)
. Z% I; I8 y, |& }& v3 P. K* ]• Ability to empathize with and prioritize customer needs
' p9 y1 Y+ \7 h$ X• Effective problem solving skills including decision making, time management & immediate prioritization of tasks as assigned
• Ability to maintain a calm, professional demeanor when faced with high demand, high volume workloads
4 \# b  j: w- k3 J• Solid comprehension skills - ability to clearly understand and restate the issues the customer presents
• Ability to focus on and resolve customers’ issues without distraction
• Excellent composition skills - ability to compose a grammatically correct, concise, and accurate written response
; D2 D" ?* X1 w• Work successfully in a team environment as well as independently
• Ability to maintain regular and reliable attendance and work a flexible work schedule during peak periods (may include evenings, weekends, and holidays)
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If you think you have what it takes please send us your resume to careers@outdoor-fx.com!
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