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本帖最后由 竹声 于 2011-11-3 22:30 编辑
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如果你符合条件并有意回苏州工作,请给我发邮件:hongjingoodluck@yahoo.ca
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& `' }8 v+ p; X/ d) sJob Title: Product Technology Manager, Lab Equipment Date: October 13, 2011
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Scope and Purpose of Job N0 j4 z1 v- L5 ^* f
Employee would be responsible for handling all technical support for Lab Equipment systems (both hardware & software), to include lab testing & dyeing, dispensing, sample conditioning, and lighting cabinets. Work as the technical liaison with 3rd party suppliers. Work very closely with Product Manager on new product development for all laboratory equipment.+ o2 \0 _ r3 p: F$ y. y
Major Responsibilities and Accountabilities
- _# ^$ g ?- |• Be the global primary contact for support for Lab Equipment Systems and liaise with 3rd party supplier on any issues.
D8 [/ u0 {# X, n: g• Answering all technical questions concerning mechanical functions and software operations.. K$ @; o; f+ |0 E
• Assist with troubleshooting ideas on technical and software problems: B4 ]. Q. F3 c+ u3 _2 v
o Test all new patch versions of software prior to release6 N2 R. e; A3 N! s
• Assist where needed in application questions. x m/ U. r* q7 ?
• Check all technical documentation for correctness prior to field distribution.8 {6 `9 D( G2 l- A, C; Q* Q7 h
o New parts and replacement parts and installation procedures! o; m9 e' g& O+ T# T: G! j
o Translation to Chinese and other languages if needed
, c, S; b% Z% q' A5 l0 I• Track and report all warranty failures+ p6 r v, l/ c1 P/ b; O8 E- N
o Make monthly report to Product Manager and 3rd party supplier.5 J; ^1 R' |6 S- E
o Recommend remedy to improve product quality and design.3 d( d1 m* m0 M' }/ U
• Assist Product Manager in all new product development plans for all Lab Equipment products. In some cases act as the Project Manager for new product development.
6 H$ [8 O- p, M5 H( ao Run field Beta test sites and any new idea testing and make reports [, E- |8 ?4 o0 \: `5 A( C
o Assist in information gather for any new product idea.& n' _$ y( a& P( u! G: J/ U% b
o Assist in writing and new product specification
' D) `& ?. O" L9 u" p9 `o Point of expert contact for implementation of features/functions.
3 h7 H5 O) Y; o, j3 `o Act as technical applications expert on development team.
1 X% G3 p \+ z& k3 J• Assist in Sales support & training.
, M: o5 p+ j! B' v" P& @0 z* z• Responsible for any technical training needed for products, either given by the supplier or actually give the training in person. To use both Web-based and on-site training tools.
6 k" b1 C; C' E' Y9 ao In rare cases where no other solution exist to travel to customer site to solve technical issues.
# Q# j w0 }- j; M0 p; T9 U+ c$ ]Human Resources and Organization" Y7 b; P# g: u6 M1 n
• As a member of the DC team, maintain a team spirit at all times.
$ H3 m& }" l5 n3 [• Let customer satisfaction be an influence in every decision you make.. D. s R$ }+ O1 q3 D' n
• Communicate information efficiently and promptly to your Team and other management.( p& d. _+ O+ ~* r- ]/ J; Y8 q2 [
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) B( Q* ]3 K8 @) y) L5 qAuthority Limits- i$ [, t8 }* X% x# E& S
5 D) l j& g$ }5 A& b( s0 rQUALIFICATIONS
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Educational / Professional Background Technical School Graduate 5 C7 ~* c/ s1 v G
Professional Experience (Years and Field of Activity)
; V% B, m* J& P( }' \5+ years working as technical specialist for textile laboratory equipment. Expereince with textile laboratory dispensers
0 e* y1 T' O$ q& x% u2 oList of Skills/Qualifications # ] `0 ~/ s7 M3 q( o* Q' O
• Must have an extensive background in textile laboratory equipment uses and workflow process. Understanding of textile dyeing processes.+ z; m0 c5 H- s$ X9 i( K) C: [( O2 c% O
• Background knowledge of dispensers and software
; e% }4 ~8 w1 s1 q% j" S• Proficient in software use and writing.
& w1 T/ \4 Z0 c- U* H• Excellent communicator both verbally and in written reports.
- Y, b' I: b) @- P• Ability to travel worldwide.
! r8 e* C& C3 ?3 g5 ]• Speak Chinese & English very clearly.
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Language Skills Read/Write English & Chinese
' S( m% N0 ?1 I, ?* X+ [: [Personal Qualities / Characteristics (e.g. Initiative, Flexibility, Handling of Stress, People Management, Teamwork)
- m* \* B; L% w' M }: XOrganized, Detail Oriented, Problem Solver, Motivational, Team Player, and willingness to learn and express new ideas. |
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