 鲜花( 8)  鸡蛋( 0)
|
本帖最后由 竹声 于 2011-11-3 22:30 编辑 ( L8 R8 E2 W% N8 _6 J
2 O* x3 X" y* e
如果你符合条件并有意回苏州工作,请给我发邮件:hongjingoodluck@yahoo.ca
+ K* F8 N! {7 l' p( t9 m G0 C, Y; N4 E4 n0 e9 S
Job Title: Product Technology Manager, Lab Equipment Date: October 13, 2011
5 `. E! W& H! t
- Q) {5 h( \2 b, WScope and Purpose of Job: p! Y H* W2 L& i8 ^% `( n
Employee would be responsible for handling all technical support for Lab Equipment systems (both hardware & software), to include lab testing & dyeing, dispensing, sample conditioning, and lighting cabinets. Work as the technical liaison with 3rd party suppliers. Work very closely with Product Manager on new product development for all laboratory equipment.
% P1 Z) a! q' _) W: QMajor Responsibilities and Accountabilities
* R+ C7 n; h1 q6 G$ g* P• Be the global primary contact for support for Lab Equipment Systems and liaise with 3rd party supplier on any issues.* G9 n, G; V8 q- k2 F! h" T3 U
• Answering all technical questions concerning mechanical functions and software operations.% p, `" D+ e7 A( D p
• Assist with troubleshooting ideas on technical and software problems# \* l1 }3 l7 o# H& @ K% G
o Test all new patch versions of software prior to release
6 Z0 [! D3 B2 y: V• Assist where needed in application questions.
+ T9 S g3 V, a* v6 ?5 `• Check all technical documentation for correctness prior to field distribution.
; |0 L% c- R- V, zo New parts and replacement parts and installation procedures1 }/ H6 P5 w" } e
o Translation to Chinese and other languages if needed% K- `) I( j' e; J7 \$ e/ b
• Track and report all warranty failures
4 m. K9 X. `5 D8 _2 p- do Make monthly report to Product Manager and 3rd party supplier.* L* Z: s) j1 g$ n+ B$ K
o Recommend remedy to improve product quality and design.
0 R1 ]' l) C, d2 {9 d$ z% c$ `( J0 p• Assist Product Manager in all new product development plans for all Lab Equipment products. In some cases act as the Project Manager for new product development.
# f, \9 s9 Y% k: x' ?! S$ X$ To Run field Beta test sites and any new idea testing and make reports3 @; M! x( \% l
o Assist in information gather for any new product idea.* r8 F/ Q E+ n2 V* {3 @
o Assist in writing and new product specification
2 V/ S6 s( N# h$ F% b5 b" n5 No Point of expert contact for implementation of features/functions.0 d$ K8 _( u; Z ?, Y, T& W9 |
o Act as technical applications expert on development team.6 V% i4 k9 d' [# F
• Assist in Sales support & training.
0 w; d9 x7 w9 d- |& N2 H3 z• Responsible for any technical training needed for products, either given by the supplier or actually give the training in person. To use both Web-based and on-site training tools.
% u9 u. ~8 n* s% fo In rare cases where no other solution exist to travel to customer site to solve technical issues.% {5 j6 X; p" ^6 l* r! b: M: D
Human Resources and Organization
3 w s; X) G+ N9 J• As a member of the DC team, maintain a team spirit at all times.
. }; f8 ~% b) F3 X1 M# T8 f• Let customer satisfaction be an influence in every decision you make.
3 J$ S( @2 H! K• Communicate information efficiently and promptly to your Team and other management.
" T$ m4 W& A. Y$ [! d9 k8 c* Y+ l+ L! O: D5 _$ e' L
* M Y- l8 s& D qAuthority Limits
e. L I! d* H- P$ r
* P+ o Y6 O. M; _0 D& M0 G8 Q' dQUALIFICATIONS3 i* o! x E7 ?
2 j3 W( o6 e* i: @; xEducational / Professional Background Technical School Graduate
, t# p% T) I! t. j" u8 U( DProfessional Experience (Years and Field of Activity)
6 r3 Y2 }% y* J9 ^1 h5+ years working as technical specialist for textile laboratory equipment. Expereince with textile laboratory dispensers
0 `- k+ D' f" V0 V. dList of Skills/Qualifications
; s% i5 O! c5 ~• Must have an extensive background in textile laboratory equipment uses and workflow process. Understanding of textile dyeing processes.. E( C1 C9 d0 A, }( F1 w9 W, D
• Background knowledge of dispensers and software 4 J& @8 f# Q* G! R! g! a. D
• Proficient in software use and writing.
/ p$ I- t3 D' M. B& H* p• Excellent communicator both verbally and in written reports.
% i/ t# J& e" p" ]! w• Ability to travel worldwide.5 L" E: B3 y+ R" O5 u! O. k2 u& F
• Speak Chinese & English very clearly.7 R) h. C) c" A1 \. }: ?/ Z
5 W0 M0 n2 W. M$ P8 [7 d. nLanguage Skills Read/Write English & Chinese
+ A) l4 F$ D, \- v$ b3 ^Personal Qualities / Characteristics (e.g. Initiative, Flexibility, Handling of Stress, People Management, Teamwork) ) v8 p/ y* m" @2 K3 L% f& C$ d
Organized, Detail Oriented, Problem Solver, Motivational, Team Player, and willingness to learn and express new ideas. |
|