苏州德资招聘技术经理

竹声

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; W5 Y; F+ @: }$ P: I如果你符合条件并有意回苏州工作，请给我发邮件：hongjingoodluck@yahoo.ca
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' P9 L% ]! z2 @" L+ MJob Title: Product Technology Manager, Lab Equipment         Date: October 13, 2011
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Scope and Purpose of Job
  c2 y) g0 ~; O9 t7 t- xEmployee would be responsible for handling all technical support for Lab Equipment systems (both hardware & software), to include lab testing & dyeing, dispensing, sample conditioning, and lighting cabinets. Work as the technical liaison with 3rd party suppliers.  Work very closely with Product Manager on new product development for all laboratory equipment.
% n4 [: V' G' U4 Z; `Major Responsibilities and Accountabilities
' m6 l" t. g8 u! A+ @% ^, T- ]•        Be the global primary contact for support for Lab Equipment Systems and liaise with 3rd party supplier on any issues.
•        Answering all technical questions concerning mechanical functions and software operations.
•        Assist with troubleshooting ideas on technical and software problems
; @) s9 }' O% x0 j' f1 |3 |o        Test all new patch versions of software prior to release
•        Assist where needed in application questions.
, H8 F+ c. J7 B& \8 Q7 k- w•        Check all technical documentation for correctness prior to field distribution.
- v/ n! S* Q- B5 b; No        New parts and replacement parts and installation procedures
- ]+ o2 q: y# P5 r1 T; lo        Translation to Chinese and other languages if needed
1 u- k; d6 l" Q/ w# S9 ]3 |) G: H•        Track and report all warranty failures
8 y) D5 O1 O1 T& o' x5 [; \o        Make monthly report to Product Manager and 3rd party supplier.
0 F* A1 [2 @$ z$ K- no        Recommend remedy to improve product quality and design.
+ `( |! D+ t+ T( L; e8 g2 y•        Assist Product Manager in all new product development plans for all Lab Equipment products.  In some cases act as the Project Manager for new product development.
o        Run field Beta test sites and any new idea testing and make reports
7 d7 i/ c0 _1 V* y! C& C+ mo        Assist in information gather for any new product idea.
o        Assist in writing and new product specification
o        Point of expert contact for implementation of features/functions.
5 z4 D; |/ B. x8 to        Act as technical applications expert on development team.
+ W2 k7 @+ ?$ g3 t•        Assist in Sales support & training.
•        Responsible for any technical training needed for products, either given by the supplier or actually give the training in person.  To use both Web-based and on-site training tools.
o        In rare cases where no other solution exist to travel to customer site to solve technical issues.
Human Resources and Organization
' `. {7 ^& o1 s•        As a member of the DC team, maintain a team spirit at all times.
$ m& V/ p0 M: F# ?5 D* i•        Let customer satisfaction be an influence in every decision you make.
% G( U  f: Q' ]( ?1 w  M•        Communicate information efficiently and promptly to your Team and other management.
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QUALIFICATIONS
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# r' W0 @5 m" w; u2 GEducational / Professional Background        Technical School Graduate       
Professional Experience (Years and Field of Activity)       
! N2 K8 O9 n$ u& J: i5+ years working as technical specialist for textile laboratory equipment. Expereince with textile laboratory dispensers
& G9 M2 Y1 w; pList of Skills/Qualifications       
•        Must have an extensive background in textile laboratory equipment uses and workflow process.  Understanding of textile dyeing processes.
•        Background knowledge of dispensers and software
# R9 j! m$ B5 G6 \# d* |0 e0 Y' |•        Proficient in software use and writing.
7 F, X3 d6 H2 m2 K•        Excellent communicator both verbally and in written reports.
•        Ability to travel worldwide.
  B/ W. H' n; `( t•        Speak Chinese & English very clearly.
       
Language Skills        Read/Write English & Chinese       
Personal Qualities / Characteristics (e.g. Initiative, Flexibility, Handling of Stress, People Management, Teamwork)       
Organized, Detail Oriented, Problem Solver, Motivational, Team Player, and willingness to learn and express new ideas.

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