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[招聘信息] Receptionist/Immigrant Services Worker(Part-time)

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发表于 2011-10-18 15:07 | 显示全部楼层 |阅读模式
老杨团队,追求完美;客户至上,服务到位!
ASSIST Community Services Centre2 o5 D0 W6 \+ S, a% n' [

2 Y0 X' I( I: h3 g) BJob Description+ m* p  }1 _( F

0 [/ _2 s( D+ [9 o! VPosition Title:  Receptionist/Immigrant Services Worker# m! }. {8 ]; o7 O3 W/ G: n
Hours of Work: Part-time (10 hours per week)
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Position Summary: Within the broad guidelines of Integrated Service Program funded by Citizenship and Immigration Canada, and Alberta Employment and Immigration, the Receptionist/Immigrant Services Worker will answer a multi-line phone calls professional, politely, and directing the calls correctly; assist in clerical needs of the ISP team; assist with providing counter service and act as relieve to the other Immigrant Services Worker. ! D1 e  u$ W4 `0 G8 w/ [5 `
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Key Responsibilities:
0 i8 D3 m4 `! b- h1 o•        Answer incoming calls and route calls to appropriate person- z2 b8 D6 y, |0 S9 W
•        Take and deliver messages to the staff of ASSIST
; W7 z, o" k) d: q  D) v•        Welcome clients and direct them appropriately
6 O6 x' L% E- I5 ^$ U•        Order and maintain office supplies for the front counter
7 N1 d0 @4 x7 g( W8 F: P6 r. _•        Oversee the front counter when other front counter staff are on holiday or in trainings
& [% A7 W0 s- }8 V/ O7 X7 r•        Perform general clerical functions such as photocopying and faxing documents6 s; g; V1 Q+ k2 L8 L' J2 ?6 S+ ^( m
•        Provide assistance to immigrants and clients seeking settlement related services in the capacity of immigrant services worker" a5 |! z% y- b; i
•        Maintain and update the information boards with upcoming events; V* j( _. L9 `+ x! U5 H
•        Assist the ISP team in reminding clients to appointments of workshops or other events9 M) [/ E) }. p7 `
•        Keep the reception area tidy and clean$ Y; p/ b: f8 y. a3 g+ t3 A9 Z
•        Attend meeting and training to stay current on immigrant settlement matters7 X  G0 u( U' v; S2 k6 B  j
•        Maintain front counter service files
* m2 S& i1 r' G5 d2 }•        Perform general office duties as assigned- l# N( ~. X/ O+ ]8 K" z5 k
•        Report to ISP Program Manager
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9 z& K+ l6 r6 `' ~! g, j5 {" MKnowledge, Skills and Abilities Required:& y& N% ]6 ~/ g
•        Excellent communication (verbal and listening) on phone and in person
+ o0 G) K* w1 z) n5 W•        Fluent in Mandarin and Cantonese as an asset  C. n+ m3 d& H5 E9 m
•        Good English writing and oral communication skills, j; }4 o# J) T8 W  f
•        Ability to work with newcomers and general clients9 X0 V# j* S! Q
•        Microsoft Office operation skills- Excel, Word, Outlook
  K- a. d' u, F" S) V/ L& {•        Ability to address multi-task and set priority appropriately
  `* i( H: ]7 }2 p& o' e  b•        Sensitive to the needs of immigrants with multicultural backgrounds4 e  {3 ]3 G/ k* o; t9 f! ]
•        Ability to work effectively in a fast paced office environment) n& S; Y* `7 F* }, K3 U: G% ^; m# D, \
•        Knowledge of immigrant services
' I7 a: k/ L- I0 d9 C# Z; {8 hQualifications:( E  C- d1 I9 B2 v+ _4 W! _
•        2-4 years of office and clerical experience
) Q7 b* i( }5 M  }  s7 J•        Receptionist or customer service experience in a fast paced environment( F+ ]# q( o  X6 ~& ?- c$ T3 u
•        Demonstrate workplace maturity and professionalism
* M' m$ `6 S3 V3 r5 N" i  r& o•        Ability to work well under minimal supervision: e+ |$ C5 @$ g/ P

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Please submit resume and cover letter to: Rachel Pu, Program Manager @ASSIST Community Services Centre via fax: (780) 424-7837 or email to: rachel.pu@assistcsc.org or in person/mail to ASSIST office. 5 L. S* E& K1 p# m' N! K2 V
Note: We thank all applicants for their interest, however, only candidates invited for an interview will be contacted.  No phone calls please.
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 楼主| 发表于 2011-10-31 09:21 | 显示全部楼层
已经招到人了。" U5 n$ n' G: e( m& r$ g
谢谢大家。
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