italkbb 涨价了

开心06

Sorry I can not type Chinese now
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2 n. ?: T+ K4 t* }" I+ ]7 gJust find out that Italkbb charged more for this month.  I called the service phone 1-877-482-5503 and was told from now they are going to charge 11.5% tax even if we are in Alberta.  

' ^& J; Y9 R8 B  d: M/ wI remember we had the same issue about 1 year ago.  After lots of complaining, Italkbb changed it back to 5% tax.  But now they want to charge 11.5% again.  Please check out your bill this month.

Go-to-airport

ibb

seanwl2003

1# 开心06
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I didn't realize it before you mentioned. Thanks
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8 O/ Z) F* P1 s9 x& O+ L$ l& Y- P/ lI will complain it.
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I wonder whether it is legal?

Stethoscope

talkbb

开心06

我也怀疑这样收费是否合法
6 p0 Y+ X& E% J, t* W8 k如果合法，为什么上次大家complain 后把钱退给我们了
% H* S' a, |. f  w是不是这次想出了个对付税务局的办法，又来收钱了
% h, Y3 _* k" E为什么不直接涨价呢，这样大家也没话说

shao

must  to complain it together

屯里人

提醒，看了楼主的帖子才赶快看账单，果然是涨价了。
当即打电话，说是除了5%税之外还有*—……%￥费，说得快的只听清最后一个是什么转号费。complain之后说要给领导反应一下，看能否豁免。几分钟之后回电说合约期内可以还按照原先的收费。但“系统”还是按新收费标准，需要我每隔一段时间给他们去电话，然后再从账单中扣除。
& a2 n: B# N$ p- S. O9 u严重质疑这种行为是否合法。不知道大家斗争的结果如何？

seanwl2003

提醒，看了楼主的帖子才赶快看账单，果然是涨价了。
当即打电话，说是除了5%税之外还有*—……%￥费，说得快的只听清最后一个是什么转号费。complain之后说要给领导反应一下，看能否豁免。几分钟之后 ...
屯里人 发表于 2011-3-23 10:24

Sorry, i can not type chinese now. I called them and got same reason of higher price as you. But i didn't get waive. I don't know who i can complain to.

dayede

Sorry I can not type Chinese now
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Just find out that Italkbb charged more for this month.  I called the service phone 1-877-482-5503 and was told from now they are going to charge 11.5% tax even if  ...
开心06 发表于 2011-3-21 13:02

- J: {" i' h5 B3 }% K  @3 k顶，最讨厌这样莫名其妙的就多收费了！

highbury

MD,干死他们！

LLee

最好换另一家认为合理的公司.

开心06

给他们打电话complain，答应3个月按原来收费，然后收11.5%税

highbury

刚才也打了电话给他们，答应把多余的收费取消了，BTW，italkbb好贱！