Volunteer Services Coordinator

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The YWCA has an opportunity for a Volunteers Services Coordinator. Volunteer Services supports a number of programs and events within the organization.  This dynamic position is an excellent opportunity for an experienced Volunteer Coordinator to make a significant contribution to the YWCA.

This is a full-time position working 37.5 hours/week.   The Volunteer Services Coordinator reports to the Chief Executive Officer.

Job Responsibilities:

' b, b) a3 E. _* t, ]OPERATIONS
7 B' B$ L( P& ?•        Responsible for the development, orientation, coordination, recruitment, screening, training and integration of volunteers into YWCA programs, services and special events.
•        Assist in development and implementation of policies and procedures for volunteer services.
: b% Q' K8 Y" K6 P6 @) f/ w•        Maintain the volunteer files and update the database using Raisers Edge
•        Ensure that appropriate training is provided, on an on-going basis while giving volunteers opportunities to expand their knowledge, expertise and skills.
, ~6 |3 G7 U0 K•        Develop and implement a comprehensive volunteer recognition program.
•        Measure and report on key volunteer metrics including satisfaction, engagement, turnover and volunteer hours.
( i9 m& a1 i$ t) V' ~* [& M•        Identify and implement best practices in regards to volunteer development.
9 K# i) \+ G9 E0 x5 j$ @•        Facilitate placement of  practicum students, and grant-funded personnel throughout the agency, in order to provide appropriate career development opportunities
. y$ M+ ~/ |) k- Y9 V% D•        Collaborate with other agencies to provide suitable placements for Persons with Developmental Disabilities. Orient volunteers and their support workers, schedule work-dates and provide direct supervision when required

4 E0 C9 N* _, O* J. j/ K" S! O( bSPECIAL EVENT PLANNING
- `0 i* f/ \# B6 E& X7 Q$ z3 A: K•        Plan and execute the Power of Being a Girl Conference, in consultation with the CEO
7 {. T. k: [. k6 a& J6 {: z•        Book the venue and speakers, register participants, provide on-site logistics and complete the post event wrap up

- l) ~4 m6 X* K$ A9 C$ [ADMINISTRATION
•        Develop and maintain job descriptions for each volunteer position
7 t* V. ]/ E5 D, ?% \•        Maintain secure volunteers files in accordance with privacy legislation
•        Provide feedback on volunteers’ performance, as appropriate
1 H! O/ W. |: I•        Ensure Human Resource policies and procedures are adhered to within the department
$ z+ U5 X; V3 G5 Z0 Q0 Y' d•        Maintain an up-to-date Policy and Procedures manual for the department and develop new policies and procedures as required
•        Ensure that all forms related to volunteer recruitment and placement are up to date and implemented throughout the agency
3 A7 @) u2 R* t& j1 p9 p8 g% U•        Develop resource and orientation materials for Volunteer Services
•        Maintain monthly and yearly volunteer statistics for reporting purposes
# y0 e  i& F0 I) v$ w•        Prepare a regular monthly program report
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FINANCE
- P) K  \" m" t2 \5 N•        Ensure the program operates within approved budget and be familiar with potential variances
6 B% _1 ~& I/ X1 O( b5 y# y* [•        Prepare volunteer statistics for grant and funding applications, for this program and other programs within the agency. Provide supporting documentation when required

INTERNAL/EXTERNAL RELATIONS
•        Act as liaison to the Y-Knit group of volunteers
•        Act as agency’s liaison to other volunteer organizations (e.g. Volunteer Management Group, Volunteer Alberta)
•        Follow up with correspondence to outside agency volunteers as appropriate
% h( M* m0 d' T- h, \) s•        Attend external functions such as volunteer fairs, trade shows, and special events as required
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( G* I( D6 l: l% e) e9 C* @Qualifications:

•        Minimum 2 years experience in Volunteer Coordination
2 C0 v5 l* ~' T/ E  {+ `•        Excellent organizational skills and multi-tasking ability
•        Demonstrated superior volunteer supervision skills
, |' F9 b) |& ^7 J, G; |& K•        Collaborative working style and excellent interpersonal skills
4 l* {" |* b8 R6 _•        Ability to work to meet deadlines and to work under pressure
•        Ability to work in a team-based environment, with cross-functional work teams on projects
6 c) Q1 h. k0 m, J  B9 t: D•        Sound judgment and ability to maintain confidentiality
/ x7 z' T1 t, b' C" t/ b•        Knowledge of Raisers Edge software would be beneficial
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How to apply:
Please submit all resumes to the Recruitment Coordinator:
3 e7 z* b3 w4 |3 }8 d9 R' wEmail: recruitment@ywcaofedmonton.org
. X  {7 U' C3 p: ~# y: ZFax: 780-425-7467
# ?9 Y& x7 I$ i& @1 VApplication deadline: October 29, 2010