Volunteer Services Coordinator

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The YWCA has an opportunity for a Volunteers Services Coordinator. Volunteer Services supports a number of programs and events within the organization.  This dynamic position is an excellent opportunity for an experienced Volunteer Coordinator to make a significant contribution to the YWCA.

This is a full-time position working 37.5 hours/week.   The Volunteer Services Coordinator reports to the Chief Executive Officer.
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Job Responsibilities:

- S3 L& u2 U' K2 N9 v) _OPERATIONS
: q& q; s1 @2 T•        Responsible for the development, orientation, coordination, recruitment, screening, training and integration of volunteers into YWCA programs, services and special events.
•        Assist in development and implementation of policies and procedures for volunteer services.
3 m6 q1 X! b+ D/ _•        Maintain the volunteer files and update the database using Raisers Edge
4 z$ v- r+ q0 T7 x, Q( r•        Ensure that appropriate training is provided, on an on-going basis while giving volunteers opportunities to expand their knowledge, expertise and skills.
& @6 P) s0 }& p# u, t•        Develop and implement a comprehensive volunteer recognition program.
: R3 R$ u0 t- S/ }$ a/ B! T; o•        Measure and report on key volunteer metrics including satisfaction, engagement, turnover and volunteer hours.
7 c" V4 d7 J  C0 i•        Identify and implement best practices in regards to volunteer development.
# p5 n) X; D8 e0 E$ `1 y•        Facilitate placement of  practicum students, and grant-funded personnel throughout the agency, in order to provide appropriate career development opportunities
: @& [2 K9 I# P. c8 i& \; V•        Collaborate with other agencies to provide suitable placements for Persons with Developmental Disabilities. Orient volunteers and their support workers, schedule work-dates and provide direct supervision when required

! b+ \3 Q9 b4 M# iSPECIAL EVENT PLANNING
3 p! `: [/ b# ]3 @7 E•        Plan and execute the Power of Being a Girl Conference, in consultation with the CEO
# J* v. ~7 a/ i- H, N•        Book the venue and speakers, register participants, provide on-site logistics and complete the post event wrap up
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% x) S7 h0 l! ^/ w' `6 a6 @( x& uADMINISTRATION
•        Develop and maintain job descriptions for each volunteer position
•        Maintain secure volunteers files in accordance with privacy legislation
: Y6 \" Y6 e2 D; M( G; G% ?4 }•        Provide feedback on volunteers’ performance, as appropriate
( b+ P* W3 J; @# O•        Ensure Human Resource policies and procedures are adhered to within the department
•        Maintain an up-to-date Policy and Procedures manual for the department and develop new policies and procedures as required
$ k0 \9 ]" g& k: Q' \•        Ensure that all forms related to volunteer recruitment and placement are up to date and implemented throughout the agency
$ T! V, u0 l8 N! N•        Develop resource and orientation materials for Volunteer Services
•        Maintain monthly and yearly volunteer statistics for reporting purposes
•        Prepare a regular monthly program report
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FINANCE
- a! N  E4 y2 [6 s& L  d' w•        Ensure the program operates within approved budget and be familiar with potential variances
•        Prepare volunteer statistics for grant and funding applications, for this program and other programs within the agency. Provide supporting documentation when required
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/ V6 K! z3 E0 h+ c  ^INTERNAL/EXTERNAL RELATIONS
•        Act as liaison to the Y-Knit group of volunteers
+ l  j8 h' H4 q( b0 P•        Act as agency’s liaison to other volunteer organizations (e.g. Volunteer Management Group, Volunteer Alberta)
•        Follow up with correspondence to outside agency volunteers as appropriate
•        Attend external functions such as volunteer fairs, trade shows, and special events as required
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Qualifications:
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9 z5 y& k9 f4 ?' O0 V! f5 A' D; Z•        Minimum 2 years experience in Volunteer Coordination
; k4 p1 |7 Q/ w; D•        Excellent organizational skills and multi-tasking ability
•        Demonstrated superior volunteer supervision skills
7 e1 Q! b# s4 C: V0 \% \, z•        Collaborative working style and excellent interpersonal skills
, c* R# }8 C9 D•        Ability to work to meet deadlines and to work under pressure
•        Ability to work in a team-based environment, with cross-functional work teams on projects
1 p( M: I+ i5 B+ l* v•        Sound judgment and ability to maintain confidentiality
$ v1 |. }( S& f' G4 ?•        Knowledge of Raisers Edge software would be beneficial

1 d# G3 V$ @5 P, o  NHow to apply:
Please submit all resumes to the Recruitment Coordinator:
Email: recruitment@ywcaofedmonton.org
6 j3 L+ I4 S! r: _% y% GFax: 780-425-7467
Application deadline: October 29, 2010