Volunteer Services Coordinator

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The YWCA has an opportunity for a Volunteers Services Coordinator. Volunteer Services supports a number of programs and events within the organization.  This dynamic position is an excellent opportunity for an experienced Volunteer Coordinator to make a significant contribution to the YWCA.

& |( [4 l' Q+ B8 R% j! y4 [4 cThis is a full-time position working 37.5 hours/week.   The Volunteer Services Coordinator reports to the Chief Executive Officer.
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Job Responsibilities:
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OPERATIONS
•        Responsible for the development, orientation, coordination, recruitment, screening, training and integration of volunteers into YWCA programs, services and special events.
•        Assist in development and implementation of policies and procedures for volunteer services.
4 v2 N- I3 K$ v1 g' h, \/ m- U# z•        Maintain the volunteer files and update the database using Raisers Edge
•        Ensure that appropriate training is provided, on an on-going basis while giving volunteers opportunities to expand their knowledge, expertise and skills.
' R' ]% y/ F7 M6 u•        Develop and implement a comprehensive volunteer recognition program.
•        Measure and report on key volunteer metrics including satisfaction, engagement, turnover and volunteer hours.
•        Identify and implement best practices in regards to volunteer development.
5 A8 b  y. U" c0 N: p9 H- G•        Facilitate placement of  practicum students, and grant-funded personnel throughout the agency, in order to provide appropriate career development opportunities
•        Collaborate with other agencies to provide suitable placements for Persons with Developmental Disabilities. Orient volunteers and their support workers, schedule work-dates and provide direct supervision when required

SPECIAL EVENT PLANNING
! W. a. [; w  f$ E" Y•        Plan and execute the Power of Being a Girl Conference, in consultation with the CEO
0 U* U( P& T) A0 a/ S•        Book the venue and speakers, register participants, provide on-site logistics and complete the post event wrap up
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ADMINISTRATION
% r7 \( ?3 R0 s) Y8 X7 f•        Develop and maintain job descriptions for each volunteer position
•        Maintain secure volunteers files in accordance with privacy legislation
; o. A9 H6 B$ ^6 r•        Provide feedback on volunteers’ performance, as appropriate
•        Ensure Human Resource policies and procedures are adhered to within the department
! ^% p- G0 l# Y) p+ R) Z0 R•        Maintain an up-to-date Policy and Procedures manual for the department and develop new policies and procedures as required
0 j. `. g. z, ]$ X& J5 {; }' N•        Ensure that all forms related to volunteer recruitment and placement are up to date and implemented throughout the agency
•        Develop resource and orientation materials for Volunteer Services
. h7 Y1 v% J( _+ A" z  b" g7 }+ Y•        Maintain monthly and yearly volunteer statistics for reporting purposes
+ i6 J! ^& Q7 t! f8 @. v8 n•        Prepare a regular monthly program report
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FINANCE
•        Ensure the program operates within approved budget and be familiar with potential variances
•        Prepare volunteer statistics for grant and funding applications, for this program and other programs within the agency. Provide supporting documentation when required
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5 C( I  H, _! RINTERNAL/EXTERNAL RELATIONS
1 X8 A3 _7 V5 p, B1 P" L' u•        Act as liaison to the Y-Knit group of volunteers
•        Act as agency’s liaison to other volunteer organizations (e.g. Volunteer Management Group, Volunteer Alberta)
0 l! }0 ~4 K# w4 ]9 e* {! Y7 V•        Follow up with correspondence to outside agency volunteers as appropriate
•        Attend external functions such as volunteer fairs, trade shows, and special events as required

, p8 o1 {8 h/ s$ `" B" l$ y. VQualifications:
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•        Minimum 2 years experience in Volunteer Coordination
•        Excellent organizational skills and multi-tasking ability
•        Demonstrated superior volunteer supervision skills
9 a& z* u# \! b" L3 h1 \( c•        Collaborative working style and excellent interpersonal skills
6 w* W2 O( _; @) l$ i' _0 H•        Ability to work to meet deadlines and to work under pressure
•        Ability to work in a team-based environment, with cross-functional work teams on projects
+ C, [2 R9 J1 d) L1 d% D•        Sound judgment and ability to maintain confidentiality
•        Knowledge of Raisers Edge software would be beneficial

How to apply:
/ M* Y4 i+ h5 q$ c, fPlease submit all resumes to the Recruitment Coordinator:
Email: recruitment@ywcaofedmonton.org
: e  j$ q. @5 y) ^Fax: 780-425-7467
! W3 `& P  H& e4 P  Y, LApplication deadline: October 29, 2010