Volunteer Services Coordinator

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The YWCA has an opportunity for a Volunteers Services Coordinator. Volunteer Services supports a number of programs and events within the organization.  This dynamic position is an excellent opportunity for an experienced Volunteer Coordinator to make a significant contribution to the YWCA.

This is a full-time position working 37.5 hours/week.   The Volunteer Services Coordinator reports to the Chief Executive Officer.
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* Z8 X  c% T( V' H, }; `Job Responsibilities:
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1 Y, H: F) O2 g$ t5 n4 p6 zOPERATIONS
•        Responsible for the development, orientation, coordination, recruitment, screening, training and integration of volunteers into YWCA programs, services and special events.
•        Assist in development and implementation of policies and procedures for volunteer services.
# l4 p/ U" H) s8 r- i•        Maintain the volunteer files and update the database using Raisers Edge
•        Ensure that appropriate training is provided, on an on-going basis while giving volunteers opportunities to expand their knowledge, expertise and skills.
3 O3 l& \7 A9 s& r. |% e•        Develop and implement a comprehensive volunteer recognition program.
; u: d* g$ C6 U& E9 I6 j, h, w•        Measure and report on key volunteer metrics including satisfaction, engagement, turnover and volunteer hours.
•        Identify and implement best practices in regards to volunteer development.
•        Facilitate placement of  practicum students, and grant-funded personnel throughout the agency, in order to provide appropriate career development opportunities
7 Q- H+ N0 d7 G3 `•        Collaborate with other agencies to provide suitable placements for Persons with Developmental Disabilities. Orient volunteers and their support workers, schedule work-dates and provide direct supervision when required

6 d$ e. k7 v0 Z- O+ s# `; SSPECIAL EVENT PLANNING
7 J3 U! `8 x8 G: O& Z•        Plan and execute the Power of Being a Girl Conference, in consultation with the CEO
•        Book the venue and speakers, register participants, provide on-site logistics and complete the post event wrap up
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ADMINISTRATION
- C4 S  b% d5 A* h: Z•        Develop and maintain job descriptions for each volunteer position
' O. y; o! `" o4 B•        Maintain secure volunteers files in accordance with privacy legislation
•        Provide feedback on volunteers’ performance, as appropriate
•        Ensure Human Resource policies and procedures are adhered to within the department
•        Maintain an up-to-date Policy and Procedures manual for the department and develop new policies and procedures as required
% [9 b1 k2 [, X$ J* ?" f+ W•        Ensure that all forms related to volunteer recruitment and placement are up to date and implemented throughout the agency
•        Develop resource and orientation materials for Volunteer Services
  w  X7 ~7 v* u/ ~: p•        Maintain monthly and yearly volunteer statistics for reporting purposes
•        Prepare a regular monthly program report


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FINANCE
; q+ e: a2 Q8 u* E& O•        Ensure the program operates within approved budget and be familiar with potential variances
•        Prepare volunteer statistics for grant and funding applications, for this program and other programs within the agency. Provide supporting documentation when required
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* ?7 c6 t/ \0 o/ k8 PINTERNAL/EXTERNAL RELATIONS
; B0 q; M$ e1 N! t7 s•        Act as liaison to the Y-Knit group of volunteers
7 \1 m' g2 x$ z* l5 n! l+ ^# r. H: `4 z( d•        Act as agency’s liaison to other volunteer organizations (e.g. Volunteer Management Group, Volunteer Alberta)
! |9 L' K. o) ?% j" X: N; i  k: s•        Follow up with correspondence to outside agency volunteers as appropriate
•        Attend external functions such as volunteer fairs, trade shows, and special events as required
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Qualifications:
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•        Minimum 2 years experience in Volunteer Coordination
•        Excellent organizational skills and multi-tasking ability
) Y2 ]3 t) r: o% X- _/ Q# H" e•        Demonstrated superior volunteer supervision skills
3 ~' X" Q8 ?6 V! v•        Collaborative working style and excellent interpersonal skills
+ N# m. r9 b2 n•        Ability to work to meet deadlines and to work under pressure
•        Ability to work in a team-based environment, with cross-functional work teams on projects
4 y5 |3 Q7 p8 n* L•        Sound judgment and ability to maintain confidentiality
•        Knowledge of Raisers Edge software would be beneficial

How to apply:
Please submit all resumes to the Recruitment Coordinator:
+ u+ @4 o+ j" [8 L$ sEmail: recruitment@ywcaofedmonton.org
Fax: 780-425-7467
' s" I3 y, M; z* a5 w6 |% ]# HApplication deadline: October 29, 2010