Volunteer Services Coordinator

又见炊烟

The YWCA has an opportunity for a Volunteers Services Coordinator. Volunteer Services supports a number of programs and events within the organization.  This dynamic position is an excellent opportunity for an experienced Volunteer Coordinator to make a significant contribution to the YWCA.

This is a full-time position working 37.5 hours/week.   The Volunteer Services Coordinator reports to the Chief Executive Officer.

7 D7 N/ R' Z) k! `; XJob Responsibilities:

/ K8 Q% d: {  `8 T4 F$ t- H* UOPERATIONS
! u. ^! F! S9 @8 g2 b•        Responsible for the development, orientation, coordination, recruitment, screening, training and integration of volunteers into YWCA programs, services and special events.
  I! r) P4 M5 M2 [1 N, u•        Assist in development and implementation of policies and procedures for volunteer services.
8 @! a$ O. o, S5 U7 m$ Q2 R3 Q•        Maintain the volunteer files and update the database using Raisers Edge
•        Ensure that appropriate training is provided, on an on-going basis while giving volunteers opportunities to expand their knowledge, expertise and skills.
•        Develop and implement a comprehensive volunteer recognition program.
/ t5 n: U8 i# U$ K! G•        Measure and report on key volunteer metrics including satisfaction, engagement, turnover and volunteer hours.
•        Identify and implement best practices in regards to volunteer development.
# {" Q. }# T9 s•        Facilitate placement of  practicum students, and grant-funded personnel throughout the agency, in order to provide appropriate career development opportunities
•        Collaborate with other agencies to provide suitable placements for Persons with Developmental Disabilities. Orient volunteers and their support workers, schedule work-dates and provide direct supervision when required

/ Y; H0 d6 @) g! o9 ~SPECIAL EVENT PLANNING
•        Plan and execute the Power of Being a Girl Conference, in consultation with the CEO
, E, u4 j2 z9 d* r•        Book the venue and speakers, register participants, provide on-site logistics and complete the post event wrap up

1 b, Z! Z# R) l% G! [; X8 d* kADMINISTRATION
& }8 b. R" v5 e•        Develop and maintain job descriptions for each volunteer position
•        Maintain secure volunteers files in accordance with privacy legislation
* w& y) {- A: @0 {•        Provide feedback on volunteers’ performance, as appropriate
6 Z1 V" c" Z# V% B•        Ensure Human Resource policies and procedures are adhered to within the department
% z3 ^' j% G0 }2 I•        Maintain an up-to-date Policy and Procedures manual for the department and develop new policies and procedures as required
/ B( W* Q. ^1 y$ {. M•        Ensure that all forms related to volunteer recruitment and placement are up to date and implemented throughout the agency
3 K2 `0 j" p* a* g! p% W7 ]•        Develop resource and orientation materials for Volunteer Services
•        Maintain monthly and yearly volunteer statistics for reporting purposes
2 S( A( e4 Q* p2 E* l( d•        Prepare a regular monthly program report



FINANCE
. u8 k6 e/ E% J% ?2 A5 z9 D•        Ensure the program operates within approved budget and be familiar with potential variances
•        Prepare volunteer statistics for grant and funding applications, for this program and other programs within the agency. Provide supporting documentation when required

INTERNAL/EXTERNAL RELATIONS
# Z8 \8 v# ]5 z  l7 ^•        Act as liaison to the Y-Knit group of volunteers
•        Act as agency’s liaison to other volunteer organizations (e.g. Volunteer Management Group, Volunteer Alberta)
# y+ L) L7 |1 H9 z( `# B2 F; A•        Follow up with correspondence to outside agency volunteers as appropriate
•        Attend external functions such as volunteer fairs, trade shows, and special events as required
% U8 i, N  I; n3 l, f) J
" Z& r7 x8 Q7 u4 sQualifications:
! O( s; T% p  q2 s' r" n6 u
9 i  u8 {* w+ c+ p( n) X•        Minimum 2 years experience in Volunteer Coordination
•        Excellent organizational skills and multi-tasking ability
& j  `$ G5 Z5 R* i5 a/ h3 j•        Demonstrated superior volunteer supervision skills
•        Collaborative working style and excellent interpersonal skills
•        Ability to work to meet deadlines and to work under pressure
, G) N+ x) b) m# u  s1 f•        Ability to work in a team-based environment, with cross-functional work teams on projects
/ S  C0 _' P. z& }& ~) N6 w- ~3 g•        Sound judgment and ability to maintain confidentiality
# C6 q3 z: {2 w  n8 ~•        Knowledge of Raisers Edge software would be beneficial

$ C% [: w) M# r* Y% x9 QHow to apply:
Please submit all resumes to the Recruitment Coordinator:
Email: recruitment@ywcaofedmonton.org
Fax: 780-425-7467
8 b6 ?4 _* e2 \  c  rApplication deadline: October 29, 2010