Volunteer Services Coordinator

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The YWCA has an opportunity for a Volunteers Services Coordinator. Volunteer Services supports a number of programs and events within the organization.  This dynamic position is an excellent opportunity for an experienced Volunteer Coordinator to make a significant contribution to the YWCA.
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8 \! @& g3 H2 V- w9 @This is a full-time position working 37.5 hours/week.   The Volunteer Services Coordinator reports to the Chief Executive Officer.

( B0 w9 Q8 K! CJob Responsibilities:

OPERATIONS
* X  Y/ s/ C0 C* m6 i•        Responsible for the development, orientation, coordination, recruitment, screening, training and integration of volunteers into YWCA programs, services and special events.
•        Assist in development and implementation of policies and procedures for volunteer services.
, X2 X; K- G2 V•        Maintain the volunteer files and update the database using Raisers Edge
! B: v7 p+ D7 c$ y* W) X•        Ensure that appropriate training is provided, on an on-going basis while giving volunteers opportunities to expand their knowledge, expertise and skills.
- O$ |  W1 ~: }* W* e•        Develop and implement a comprehensive volunteer recognition program.
2 R4 l/ I) N7 e0 g9 |4 ?. J•        Measure and report on key volunteer metrics including satisfaction, engagement, turnover and volunteer hours.
•        Identify and implement best practices in regards to volunteer development.
; x- m; ]. y( |% `•        Facilitate placement of  practicum students, and grant-funded personnel throughout the agency, in order to provide appropriate career development opportunities
8 m# o! A% r& v+ Z3 y•        Collaborate with other agencies to provide suitable placements for Persons with Developmental Disabilities. Orient volunteers and their support workers, schedule work-dates and provide direct supervision when required

SPECIAL EVENT PLANNING
. b6 m* Z' k7 P0 {" m  M/ Y* @4 ~2 H•        Plan and execute the Power of Being a Girl Conference, in consultation with the CEO
' y9 O7 M, H+ V0 i0 y* O" R- X' k9 o, ?•        Book the venue and speakers, register participants, provide on-site logistics and complete the post event wrap up
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) S4 r. f: ~. @# ^ADMINISTRATION
1 o5 @. r" r4 J•        Develop and maintain job descriptions for each volunteer position
•        Maintain secure volunteers files in accordance with privacy legislation
•        Provide feedback on volunteers’ performance, as appropriate
9 J9 `, P- i6 I; j2 ~2 `# g•        Ensure Human Resource policies and procedures are adhered to within the department
" Y: ?$ j* _9 C& m. N" x' l. W' C•        Maintain an up-to-date Policy and Procedures manual for the department and develop new policies and procedures as required
•        Ensure that all forms related to volunteer recruitment and placement are up to date and implemented throughout the agency
/ S5 B9 u( }/ ]% U: d  O1 I•        Develop resource and orientation materials for Volunteer Services
0 P9 Q3 D4 w. O4 t+ A# ]2 c•        Maintain monthly and yearly volunteer statistics for reporting purposes
* t  _; w. \) G9 V* E; T•        Prepare a regular monthly program report


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FINANCE
•        Ensure the program operates within approved budget and be familiar with potential variances
% G! w1 ~; D: R  w. T( S3 y•        Prepare volunteer statistics for grant and funding applications, for this program and other programs within the agency. Provide supporting documentation when required
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INTERNAL/EXTERNAL RELATIONS
# [5 B/ o9 ?% L: N/ }8 ^0 D7 L•        Act as liaison to the Y-Knit group of volunteers
  K/ m0 ?+ m9 ]. f•        Act as agency’s liaison to other volunteer organizations (e.g. Volunteer Management Group, Volunteer Alberta)
•        Follow up with correspondence to outside agency volunteers as appropriate
2 s* H7 ^7 p8 q/ s( t8 b•        Attend external functions such as volunteer fairs, trade shows, and special events as required

1 w) ~/ t: Y& x! z( Y6 x9 MQualifications:

" D2 i+ |4 q! L, [( D•        Minimum 2 years experience in Volunteer Coordination
/ ]: p2 W, l9 K  p# I3 P7 }2 q$ f7 U# h•        Excellent organizational skills and multi-tasking ability
•        Demonstrated superior volunteer supervision skills
% d4 P2 Y8 W. d* h3 D7 @•        Collaborative working style and excellent interpersonal skills
6 l) n2 C( b/ j4 _2 ]5 x•        Ability to work to meet deadlines and to work under pressure
6 K6 ?( {$ a! Z6 D; Y7 m•        Ability to work in a team-based environment, with cross-functional work teams on projects
•        Sound judgment and ability to maintain confidentiality
/ B6 o+ h  U* A9 a. T) J•        Knowledge of Raisers Edge software would be beneficial

1 q" N8 ^: I/ S# K1 N. z  yHow to apply:
Please submit all resumes to the Recruitment Coordinator:
Email: recruitment@ywcaofedmonton.org
/ Z  G( E% t, }6 B9 ]0 pFax: 780-425-7467
& K- [7 p- x' vApplication deadline: October 29, 2010