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[招聘信息] 招聘 Hotel Front Desk Clerk

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发表于 2010-10-8 09:27 | 显示全部楼层 |阅读模式
老杨团队,追求完美;客户至上,服务到位!
Position: Hotel Front Desk Clerk (NOC 6435)
. U+ k# o) D! n9 a/ GCompany: Delta Edmonton South No. 2 , [2 I! v5 O- @1 n" Q
Location: 4404 Gateway Blvd., Edmonton, AB T6H 5C2
- \: w: |( a6 m) R/ r! l# [Wages: $14.27 per hour, 40 hours per week, shift work including evenings and weekends, group insurance benefits            
7 [% ?5 }* Z1 H7 j5 ]Vacancy:  4  
5 ^6 t6 h3 C; u- c+ {/ V
# ?0 k: [& w( RJob Description:        8 N* E9 X! q1 c) F4 j
-        Checking guests in/out
0 f: f* N6 I8 t* z: {-        Answering guest inquiries regarding hotel services, B2 Y4 j# `/ `7 _+ N
-        Provide information about services available in the community and respond to guests' complaints 2 q% m) Y" e3 Q- F9 ?9 f, h2 S
-        Answering telephone calls and handling/ balancing cash
! Q) I' ]% w- ~" i$ @-        Balance credit card machine ) |* y) v! S" P( C( F
-        Maintain an inventory of vacancies, reservations and room assignments
# n( _) H5 V% V+ _-        Compile and check daily record sheets, guest accounts, receipts and vouchers using computerized or manual systems 2 x- `; g8 ?( m+ C
-        Present statements of charges to departing guests and receive payment% k* b8 W. j9 ~! x6 B$ y# ]" n
-        Promote and maintain a safe and healthy work environment adhering to Occupational Health and  Safety Standards
3 [) p) k& d( {- v% u5 X$ a-        Perform other duties as assigned by Assistant Managers 0 C' ]/ @9 r$ O' O8 Z4 ?
Skills/Requirements:
$ k4 F; b4 r4 F-        Completion of High School
3 V+ G( i& ^: X( h( g9 e, m- C8 Z-        Strong English communication and interpersonal skills
; ?0 m' m$ ]/ P" N6 J+ A7 ^5 V& |- n-        Good computer skills     9 Z  K+ d# V- l+ p& w4 W
-        Must be able to work with minimal supervision in a high pressure, high volume environment; x6 x! t9 i  E  s( k8 g
-        Minimum 1 year experience, strong guest service skills ! L3 Q( m2 A$ j- @4 a
-        Ability to work night audit shifts and weekends
$ y+ Y; ~5 T7 q0 x+ f: }-        Emerit professional certification for front desk agent is required    M/ u7 a5 Q3 A1 V) k  s$ ~% Y& {

/ ^/ X7 m# X$ \4 u8 e% D( ~  j
. `+ a9 D# i& I& s  qPlease apply in person or send resume by fax:  780-434-5298  ' P/ X0 i' C7 N, M* {7 o
Contact Person: Heidi Crites  * K& D& l- G; O1 S7 l2 B5 T
Title:  People Resources Director
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