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Position: Hotel Front Desk Clerk (NOC 6435)
' D' N2 w3 J: L" LCompany: Delta Edmonton South No. 2
9 K! l: U- Z" |4 l" WLocation: 4404 Gateway Blvd., Edmonton, AB T6H 5C2 % m6 [$ ]# `4 e* ^; d
Wages: $14.27 per hour, 40 hours per week, shift work including evenings and weekends, group insurance benefits
4 l9 V$ q7 J4 f9 u3 qVacancy: 4 1 [# d* T8 }! ~+ S" ?
* ]( |3 J/ z6 q6 s4 z+ A. fJob Description:
, d& ]! \' V+ E$ f: a0 _3 H- P- Checking guests in/out % V1 a! ?0 o" {2 G u. F
- Answering guest inquiries regarding hotel services; w7 S3 }8 r0 H- S5 F# T
- Provide information about services available in the community and respond to guests' complaints
& q' e. T3 _& r. V2 y& g- Answering telephone calls and handling/ balancing cash " T0 k% n) R7 R6 a+ d, K, m
- Balance credit card machine ! `. P. Y9 a" n" r& I: ^& [
- Maintain an inventory of vacancies, reservations and room assignments
- L- M5 T9 C5 E2 W4 b! I4 E- Compile and check daily record sheets, guest accounts, receipts and vouchers using computerized or manual systems 3 f1 j' n3 M' R# v3 n& R
- Present statements of charges to departing guests and receive payment) k! _1 l& \ X: Z
- Promote and maintain a safe and healthy work environment adhering to Occupational Health and Safety Standards / }8 f/ L8 b& y. v+ y/ [: Z
- Perform other duties as assigned by Assistant Managers
- F# D$ D9 K+ s- g9 N& ], _: X) ESkills/Requirements:. v* s* k4 `. D5 K
- Completion of High School1 x/ L* @9 z) B8 _/ ~! `, q7 f K
- Strong English communication and interpersonal skills
0 [ V) n$ d Z0 t! O/ [! g- Good computer skills # A, |) p! x9 z$ B6 r
- Must be able to work with minimal supervision in a high pressure, high volume environment. x8 V3 e- B) v7 R8 C6 N t/ S
- Minimum 1 year experience, strong guest service skills
. v& T$ O2 C+ d- Ability to work night audit shifts and weekends 1 H3 `3 I. t4 \( R* D
- Emerit professional certification for front desk agent is required / K6 r: ~" g, g9 W& i
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Please apply in person or send resume by fax: 780-434-5298 s6 N+ F) Z- x6 h' M
Contact Person: Heidi Crites
$ P- G& z# V( p9 h7 Q, C. X+ r( x. }Title: People Resources Director |
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