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Position: Hotel Front Desk Clerk (NOC 6435)
3 g2 S* ^2 D7 K2 SCompany: Delta Edmonton South No. 2
0 r% p( ?0 B! C. T5 kLocation: 4404 Gateway Blvd., Edmonton, AB T6H 5C2 5 V( q* _6 ?: e6 J
Wages: $14.27 per hour, 40 hours per week, shift work including evenings and weekends, group insurance benefits 3 V" M3 X* y% X% e5 Z( ^( B
Vacancy: 4 / w5 b7 H! {1 Z. v4 n) ^
% v9 N5 \# j$ o$ X9 ?% b$ C% WJob Description: ; s* s; J* O& H z& u
- Checking guests in/out ( q- @; J; }* c& ?0 t1 d d
- Answering guest inquiries regarding hotel services" J& Z5 `( P. H
- Provide information about services available in the community and respond to guests' complaints 0 D" \" M/ [8 ~
- Answering telephone calls and handling/ balancing cash
# N. G* F- R: ?; X9 T% _+ A- n6 Y- Balance credit card machine & {6 f- v& E9 P3 y
- Maintain an inventory of vacancies, reservations and room assignments
6 z) e: P: e, U% J+ u. Q5 S- Compile and check daily record sheets, guest accounts, receipts and vouchers using computerized or manual systems
7 ]4 q# U" K1 |$ `$ m* F$ x) x- Present statements of charges to departing guests and receive payment- I N. F9 |$ d+ E; O5 G
- Promote and maintain a safe and healthy work environment adhering to Occupational Health and Safety Standards 5 K: J" x3 ~: P5 l4 T
- Perform other duties as assigned by Assistant Managers
' _% ]/ t; V1 ?, b, \# Y: e& q2 \& eSkills/Requirements:
* R" k7 C' p2 j1 _* H( o/ b- Completion of High School- ~, T/ u5 Y4 t. k7 `0 F
- Strong English communication and interpersonal skills / H& r- d) R# y7 t; O' E, R
- Good computer skills
8 r9 I7 \4 Q b" o( f5 O- Must be able to work with minimal supervision in a high pressure, high volume environment1 K/ Z- _ \# E; l" {: [0 v
- Minimum 1 year experience, strong guest service skills
- h* G$ V- o; `/ H V6 C- Ability to work night audit shifts and weekends
# T* w" W3 i" z& u% W9 P( f- Emerit professional certification for front desk agent is required ' m; ^1 m' Z6 h
% a# p% x/ O9 ~6 J1 {2 A9 X; c0 |- x+ n0 \; s5 K
Please apply in person or send resume by fax: 780-434-5298
" W8 M- i) ^/ `7 jContact Person: Heidi Crites , h; S& Y% i# l, p6 M0 F
Title: People Resources Director |
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