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[招聘信息] 招聘 Hotel Front Desk Clerk

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发表于 2010-10-8 09:27 | 显示全部楼层 |阅读模式
老杨团队,追求完美;客户至上,服务到位!
Position: Hotel Front Desk Clerk (NOC 6435)
' D' N2 w3 J: L" LCompany: Delta Edmonton South No. 2
9 K! l: U- Z" |4 l" WLocation: 4404 Gateway Blvd., Edmonton, AB T6H 5C2 % m6 [$ ]# `4 e* ^; d
Wages: $14.27 per hour, 40 hours per week, shift work including evenings and weekends, group insurance benefits            
4 l9 V$ q7 J4 f9 u3 qVacancy:  4  1 [# d* T8 }! ~+ S" ?

* ]( |3 J/ z6 q6 s4 z+ A. fJob Description:       
, d& ]! \' V+ E$ f: a0 _3 H- P-        Checking guests in/out % V1 a! ?0 o" {2 G  u. F
-        Answering guest inquiries regarding hotel services; w7 S3 }8 r0 H- S5 F# T
-        Provide information about services available in the community and respond to guests' complaints
& q' e. T3 _& r. V2 y& g-        Answering telephone calls and handling/ balancing cash " T0 k% n) R7 R6 a+ d, K, m
-        Balance credit card machine ! `. P. Y9 a" n" r& I: ^& [
-        Maintain an inventory of vacancies, reservations and room assignments
- L- M5 T9 C5 E2 W4 b! I4 E-        Compile and check daily record sheets, guest accounts, receipts and vouchers using computerized or manual systems 3 f1 j' n3 M' R# v3 n& R
-        Present statements of charges to departing guests and receive payment) k! _1 l& \  X: Z
-        Promote and maintain a safe and healthy work environment adhering to Occupational Health and  Safety Standards / }8 f/ L8 b& y. v+ y/ [: Z
-        Perform other duties as assigned by Assistant Managers
- F# D$ D9 K+ s- g9 N& ], _: X) ESkills/Requirements:. v* s* k4 `. D5 K
-        Completion of High School1 x/ L* @9 z) B8 _/ ~! `, q7 f  K
-        Strong English communication and interpersonal skills
0 [  V) n$ d  Z0 t! O/ [! g-        Good computer skills     # A, |) p! x9 z$ B6 r
-        Must be able to work with minimal supervision in a high pressure, high volume environment. x8 V3 e- B) v7 R8 C6 N  t/ S
-        Minimum 1 year experience, strong guest service skills
. v& T$ O2 C+ d-        Ability to work night audit shifts and weekends 1 H3 `3 I. t4 \( R* D
-        Emerit professional certification for front desk agent is required  / K6 r: ~" g, g9 W& i
/ r2 K1 s& S% ^  q9 n
) {. q0 V; A7 G$ o; Q5 z
Please apply in person or send resume by fax:  780-434-5298    s6 N+ F) Z- x6 h' M
Contact Person: Heidi Crites  
$ P- G& z# V( p9 h7 Q, C. X+ r( x. }Title:  People Resources Director
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