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[招聘信息] 招聘 Hotel Front Desk Clerk

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发表于 2010-10-8 09:27 | 显示全部楼层 |阅读模式
老杨团队,追求完美;客户至上,服务到位!
Position: Hotel Front Desk Clerk (NOC 6435)
: x1 x* |- `7 z  B6 FCompany: Delta Edmonton South No. 2 ) [4 l1 J/ i) X2 x! Y. T0 T9 V. V
Location: 4404 Gateway Blvd., Edmonton, AB T6H 5C2 % j! }% g1 a" r+ l
Wages: $14.27 per hour, 40 hours per week, shift work including evenings and weekends, group insurance benefits            2 ]+ M: D0 }  x2 [2 z" d
Vacancy:  4  
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8 Q0 k5 S  ~. P8 ^Job Description:        ) n* M5 h" j$ U. f# z
-        Checking guests in/out 7 g* C* C6 x) e9 Z
-        Answering guest inquiries regarding hotel services
2 h( L  c* b7 \7 h) {* P-        Provide information about services available in the community and respond to guests' complaints ( p% a' |4 |0 U% z$ D
-        Answering telephone calls and handling/ balancing cash
' Q: o1 w& M4 p-        Balance credit card machine
, T/ Q' R( q( t& m-        Maintain an inventory of vacancies, reservations and room assignments " O" i3 A2 C' a0 ^
-        Compile and check daily record sheets, guest accounts, receipts and vouchers using computerized or manual systems
  u& [1 T: c, v$ ]3 K-        Present statements of charges to departing guests and receive payment. S3 P- v& v# G' k, h
-        Promote and maintain a safe and healthy work environment adhering to Occupational Health and  Safety Standards
+ i# I% Y1 a; ?7 b-        Perform other duties as assigned by Assistant Managers : z9 U. f: I' t& q' b) Q4 e
Skills/Requirements:
# h1 i( k$ p( m: u: _, B-        Completion of High School
5 N" J' `7 C( A# N, K* p# \/ F2 z. g-        Strong English communication and interpersonal skills
9 N( ]* b- c1 ~-        Good computer skills     1 r8 ^8 n; ?8 D1 v) d2 D( A) s. z$ g% l
-        Must be able to work with minimal supervision in a high pressure, high volume environment
% O" ]% k* L4 W- E-        Minimum 1 year experience, strong guest service skills
6 F# ^5 y, \& k% X' n$ P-        Ability to work night audit shifts and weekends
9 C3 X" o2 x  y8 I-        Emerit professional certification for front desk agent is required  3 u) k5 N  P2 U

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Please apply in person or send resume by fax:  780-434-5298  
" J5 Q& [+ [3 }8 j- d5 n9 N& }Contact Person: Heidi Crites  
% f9 Z. I7 G! K; t8 \3 W- QTitle:  People Resources Director
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