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Position: Hotel Front Desk Clerk (NOC 6435)
. U+ k# o) D! n9 a/ GCompany: Delta Edmonton South No. 2 , [2 I! v5 O- @1 n" Q
Location: 4404 Gateway Blvd., Edmonton, AB T6H 5C2
- \: w: |( a6 m) R/ r! l# [Wages: $14.27 per hour, 40 hours per week, shift work including evenings and weekends, group insurance benefits
7 [% ?5 }* Z1 H7 j5 ]Vacancy: 4
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# ?0 k: [& w( RJob Description: 8 N* E9 X! q1 c) F4 j
- Checking guests in/out
0 f: f* N6 I8 t* z: {- Answering guest inquiries regarding hotel services, B2 Y4 j# `/ `7 _+ N
- Provide information about services available in the community and respond to guests' complaints 2 q% m) Y" e3 Q- F9 ?9 f, h2 S
- Answering telephone calls and handling/ balancing cash
! Q) I' ]% w- ~" i$ @- Balance credit card machine ) |* y) v! S" P( C( F
- Maintain an inventory of vacancies, reservations and room assignments
# n( _) H5 V% V+ _- Compile and check daily record sheets, guest accounts, receipts and vouchers using computerized or manual systems 2 x- `; g8 ?( m+ C
- Present statements of charges to departing guests and receive payment% k* b8 W. j9 ~! x6 B$ y# ]" n
- Promote and maintain a safe and healthy work environment adhering to Occupational Health and Safety Standards
3 [) p) k& d( {- v% u5 X$ a- Perform other duties as assigned by Assistant Managers 0 C' ]/ @9 r$ O' O8 Z4 ?
Skills/Requirements:
$ k4 F; b4 r4 F- Completion of High School
3 V+ G( i& ^: X( h( g9 e, m- C8 Z- Strong English communication and interpersonal skills
; ?0 m' m$ ]/ P" N6 J+ A7 ^5 V& |- n- Good computer skills 9 Z K+ d# V- l+ p& w4 W
- Must be able to work with minimal supervision in a high pressure, high volume environment; x6 x! t9 i E s( k8 g
- Minimum 1 year experience, strong guest service skills ! L3 Q( m2 A$ j- @4 a
- Ability to work night audit shifts and weekends
$ y+ Y; ~5 T7 q0 x+ f: }- Emerit professional certification for front desk agent is required M/ u7 a5 Q3 A1 V) k s$ ~% Y& {
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. `+ a9 D# i& I& s qPlease apply in person or send resume by fax: 780-434-5298 ' P/ X0 i' C7 N, M* {7 o
Contact Person: Heidi Crites * K& D& l- G; O1 S7 l2 B5 T
Title: People Resources Director |
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