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Position: Hotel Front Desk Clerk (NOC 6435)
" _! L! l8 b S4 l$ P0 M/ r7 fCompany: Delta Edmonton South No. 2 2 {: \" R* E* x) n Y
Location: 4404 Gateway Blvd., Edmonton, AB T6H 5C2
$ m+ }& N; G8 {Wages: $14.27 per hour, 40 hours per week, shift work including evenings and weekends, group insurance benefits 0 a7 o* t, d9 i5 L, F% F
Vacancy: 4
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( @9 A3 x3 L! d( L' IJob Description:
; I" s1 s8 A# m- Checking guests in/out ! Z' [& o/ `/ {4 @5 d
- Answering guest inquiries regarding hotel services$ t. i6 B) t8 {- K- K! c3 L1 a
- Provide information about services available in the community and respond to guests' complaints , ?% D8 Q. R: \1 R5 x
- Answering telephone calls and handling/ balancing cash
$ z8 }' _5 x$ I& Q! w# j- Balance credit card machine
9 e) C8 B: r$ a4 N' ]- Maintain an inventory of vacancies, reservations and room assignments
/ d# m7 D& ?, I6 K7 p6 U- u# }( c( b- Compile and check daily record sheets, guest accounts, receipts and vouchers using computerized or manual systems
! c: u+ d- f+ q- Present statements of charges to departing guests and receive payment
; b8 e! b2 }* m1 @0 d3 F- Promote and maintain a safe and healthy work environment adhering to Occupational Health and Safety Standards . u' S8 c. C+ ^. o% B4 i
- Perform other duties as assigned by Assistant Managers 3 L( M; x/ @* n9 X* K6 H; c3 ?8 C
Skills/Requirements:
. X# q0 o1 o9 {7 b+ m* l# U- Completion of High School3 s& L0 B' r* `3 G `( F
- Strong English communication and interpersonal skills 8 s) u- V- v) M+ H- f9 e. R
- Good computer skills , c, o6 ^3 d7 R" v% {# ^
- Must be able to work with minimal supervision in a high pressure, high volume environment; C5 _+ H3 o1 t s7 G
- Minimum 1 year experience, strong guest service skills
0 j3 O# u8 y! v1 ]! R$ h- Ability to work night audit shifts and weekends
8 M, @2 S+ \" [% l- Emerit professional certification for front desk agent is required 0 e" ?- r" E- o' H* k" T4 m6 d% ?3 M" z1 k
$ G* }+ j3 p, |# e, U2 i( Z3 s1 _3 }" H1 |8 y# N8 u3 g/ t* K
Please apply in person or send resume by fax: 780-434-5298 & ?" [% _4 O& B
Contact Person: Heidi Crites
( U% [, F6 i: X# nTitle: People Resources Director |
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