ASSIST Community Services Centre - Receptionist/Immigration Services Worker

ASSIST

Employment Opportunity
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Position Title: Receptionist/Immigration Services Worker (Temporary position for Maternity Leave)
Term: 1 year contract
Hours of Work: Part-time: 21 hours per week
4 {) O2 X  F- D9 F8 @3 }1 g0 pClosing Date: October 5, 2010
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Job Description
-Answer multi-line phone calls professionally, politely and directing the calls correctly.
-Assist with providing counter services and act as relieve to the other Immigrant Services Worker
-Reports to the program manager and provides clerical support to all members of the ISP team
, z' m% c) G+ t! F7 }. `) R-Helping Immigrants with Language Barriers to interpret and explain English letters, pamphlets, notices in Cantonese or Mandarin as requested by the client
-Train and supervise volunteers at front counter or reception

+ C& I: ~% L! I8 f- iQualifications:
-High school diploma or above, two years or more related work experience
0 e% A+ S  ~, `/ u" w% T-Exceptional customer service skills, ability to handle multi-task requirement
! R% e& x& {2 T/ V: h+ d! @-Works well under pressure, ability to work well independently as well as in a team
# G  w$ L, M  b/ b( o- e-Good oral and written communication in English and Chinese (Mandarin and Cantonese) and willing to learn one of the Chinese dialects if only proficient in one
- }; U, d9 R& W7 f-Requires police security check at the expense of employee and child welfare check

0 }' C/ X: @4 o& N, i4 vDetailed job descriptions are available at www.assistcsc.org. Please submit resume and cover letter to: Rachel Pu, Program Manager @ASSIST Community Services Centre via fax: (780) 424-7837 or email to: Rachel.pu@assistcsc.org or in person/mail to ASSIST office.
Note: We thank all applicants for their interest, however, only candidates invited for an interview will be contacted.  No phone calls please.