ASSIST Community Services Centre - Receptionist/Immigration Services Worker

ASSIST

Employment Opportunity

Position Title: Receptionist/Immigration Services Worker (Temporary position for Maternity Leave)
Term: 1 year contract
" b; @- X" j1 R; f; ^Hours of Work: Part-time: 21 hours per week
Closing Date: October 5, 2010
" ^' w2 f% Z7 m$ p" U# F- z
Job Description
3 A+ R) a5 M9 g/ r$ `" S-Answer multi-line phone calls professionally, politely and directing the calls correctly.
-Assist with providing counter services and act as relieve to the other Immigrant Services Worker
! i+ m+ z9 y& ^-Reports to the program manager and provides clerical support to all members of the ISP team
* v8 d5 T/ ]4 [-Helping Immigrants with Language Barriers to interpret and explain English letters, pamphlets, notices in Cantonese or Mandarin as requested by the client
4 k2 m  p" J2 V1 O-Train and supervise volunteers at front counter or reception

Qualifications:
9 S0 a/ ?  D3 l  c) W, Q  p! L, G& z-High school diploma or above, two years or more related work experience
-Exceptional customer service skills, ability to handle multi-task requirement
% Y+ c0 k) A3 `4 Z-Works well under pressure, ability to work well independently as well as in a team
$ ?& j  I& t9 x5 _0 D-Good oral and written communication in English and Chinese (Mandarin and Cantonese) and willing to learn one of the Chinese dialects if only proficient in one
5 U9 c3 V+ e0 w; H0 Q0 q+ M! m-Requires police security check at the expense of employee and child welfare check

Detailed job descriptions are available at www.assistcsc.org. Please submit resume and cover letter to: Rachel Pu, Program Manager @ASSIST Community Services Centre via fax: (780) 424-7837 or email to: Rachel.pu@assistcsc.org or in person/mail to ASSIST office.
) A3 C/ l' b0 Q8 L' q: R" e. RNote: We thank all applicants for their interest, however, only candidates invited for an interview will be contacted.  No phone calls please.