ASSIST Community Services Centre - Receptionist/Immigration Services Worker

ASSIST

Employment Opportunity
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Position Title: Receptionist/Immigration Services Worker (Temporary position for Maternity Leave)
Term: 1 year contract
- Y- A+ B9 J7 z: I" X9 FHours of Work: Part-time: 21 hours per week
6 |3 g" Q- D3 F( G) J8 bClosing Date: October 5, 2010
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Job Description
-Answer multi-line phone calls professionally, politely and directing the calls correctly.
-Assist with providing counter services and act as relieve to the other Immigrant Services Worker
-Reports to the program manager and provides clerical support to all members of the ISP team
" r  ?8 h, K  q4 d  ~8 w, a-Helping Immigrants with Language Barriers to interpret and explain English letters, pamphlets, notices in Cantonese or Mandarin as requested by the client
, A0 \) n& P$ j4 k) ^, y( v- w/ r-Train and supervise volunteers at front counter or reception

7 S" O2 c$ V3 ]5 k, tQualifications:
-High school diploma or above, two years or more related work experience
6 ^) `9 [5 W5 ~$ v-Exceptional customer service skills, ability to handle multi-task requirement
8 G, r/ O# d7 h8 @8 @-Works well under pressure, ability to work well independently as well as in a team
-Good oral and written communication in English and Chinese (Mandarin and Cantonese) and willing to learn one of the Chinese dialects if only proficient in one
$ S) @$ {& Y; {. a0 V9 s2 g-Requires police security check at the expense of employee and child welfare check
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Detailed job descriptions are available at www.assistcsc.org. Please submit resume and cover letter to: Rachel Pu, Program Manager @ASSIST Community Services Centre via fax: (780) 424-7837 or email to: Rachel.pu@assistcsc.org or in person/mail to ASSIST office.
% W/ X$ t1 z. }( rNote: We thank all applicants for their interest, however, only candidates invited for an interview will be contacted.  No phone calls please.