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4 {& q5 `- ?3 L! h/ F0 q& Y' Y5 vPosition: IT Small Systems Specialist $ N3 z8 D4 d# ]- r3 v; Y/ z6 L
Reports to: IT Manager
$ I( I5 l% O0 ZLocation: SYSCO Edmonton
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/ J5 v& E; ?7 l0 KPosition Summary:
- J& ]" H- B8 uThe IT Small Systems Specialist will be responsible for providing day to day technical support for SYSCO Edmonton. Responsibilities will include equipment management and support, basic network support and troubleshooting.
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Responsibilities:
# ~, o& v& ^5 P6 G) c! t; q \§ Provide high level of customer service to internal customers
9 n7 b8 `4 ^; L+ S# S0 c+ w§ Provide small systems technical support; troubleshoot problems and either resolve them independently or coordinate third party involvement in resolution " {: C2 J3 I6 K
§ Hardware and software installation, configuration and implementation/ }8 c$ [6 `8 n" U/ u4 R
§ Ensure software and hardware standards and other policies are adhered to at all times
. ?4 b( F; @/ O§ Liaise with Corporate IT Helpdesk
* m+ i9 J1 P9 F§ Become familiar with in-house software applications (AS/400, EXE/warehouse management system, SOS, VRFS, Impromptu, Lotus Notes & others) with goal of becoming in-house expert
/ p. B5 S0 {1 |* H4 a§ Develop and maintain good working relationships with internal and external parties
9 H6 P1 d; V) [2 Q3 [§ Special projects as required
5 {- b9 u, y2 t" W4 s% Z7 Y, N§ May be required to provide after hours pager support for emergency trouble calls9 y" A: A( e" i: E7 V( W, A. p
; d! [1 E3 f6 p) p. h rQualifications:# s) ~1 Q s* W( N, z7 c
§ University or College degree in Computer Science and at least 2 years of related work experience
' H9 M1 b( T. c. A0 W§ Strong interpersonal skills with the ability to work with others and work under minimal supervision
2 s* {* i0 G$ O; R: h" r# Y§ Fundamental commitment to customer service z Y/ f4 ^' X
§ Excellent problem solving and troubleshooting skills and the ability to work on multiple issues, R+ w% L8 j8 s! \2 C
§ Proven knowledge of Dell, IBM, Xerox and Lexmark hardware
& D! s+ U+ \3 e6 O9 n7 ]§ Experience installing, supporting and troubleshooting client desktop software
( Z& r' M& _& V§ Demonstrated ability to troubleshoot, install and support computer users with Windows 98/NT/2000/XP in a domain environment, Ethernet, TCP/IP, routers, switches, concentrators, Network Management tools (e.g. virus protection, server monitoring) and with Xerox and /or Lexmark printer problems
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; }7 Z c2 G1 X5 ]3 \: C) GClosing Date: September 16, 2005
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+ O' }" p4 [& gInterested applicants should forward a cover letter and résumé to:
7 k# L2 i3 V" ?* G, H3 G9 u$ UBeverly McIntosh, Human Resources Coordinator# H- |) T/ @+ e6 o; m! m
Fax: 780-451-35465 P: S. Y5 Z Q4 H
Email: HR.Edmonton@sysco.ca* l1 g& E+ O P' a
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7 q: a5 P7 k9 q) xPosition: IT Manager | P( L) g# ^: `+ L- P) i! O2 w( M7 [
Reports to: Director of Finance & Administration ( h) B3 X9 K! D8 V. T
Location: SYSCO Edmonton- }- I0 l5 `6 }# ^/ Q; t
& `8 ?0 ^1 X* Q* w# @Position Summary:9 }6 u" ^, b3 [" n
The IT Manager will provide hands on management of all aspects of the local IT operations for SYSCO Edmonton - managing the information systems on a cost effective basis while ensuring user demands are met. This person will work closely with the SYSCO Canada Corporate IT group (located in Calgary and Toronto). ; h/ s# q) a- C, Q: v2 w- v! k
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Responsibilities:( G8 m( x H$ U: q3 |
§ Manage a stable local IT environment
7 W9 X! i+ K, F& X1 f* B/ Z# j4 F§ Manage and coach staff in IT group [1 _. Y) |, v
§ Oversee and provide small systems technical support
( `8 l9 h% ]( r) E! p! I7 r7 v§ Reporting to the Director of Finance and management on a monthly basis on status of IT projects and initiatives
8 j$ T3 J: Z) H) \, n7 W9 u§ Work with auditors (internal and external) – respond to requests, prepare response to audit reports# M; A8 _7 |/ `: W1 I
§ Hardware and software configuration and implementation+ w. _; E9 e8 Q8 p. @/ V# s
§ Manage and track all technology assets including ensuring that all software licenses are documented and adhered to
0 J- N& K' x5 f: {0 `§ Ensure software and hardware standards and other policies are adhered to at all times# f! T" p7 w$ }5 x. D: r9 K3 ]
§ Perform network administration at the domain level; managing user accounts and network access
% C! r( ^( w7 x2 r9 [/ S3 }§ Develop and maintain backup and restoration procedures! G) {* t% n4 W( [
§ Develop and track IT budget as well as IT capital spending plan
1 q. Y" H/ M: _( c§ Liaise with Corporate IT Helpdesk' a7 f8 w' c/ v, ?( S6 x
§ Become familiar with in-house software applications (AS/400, EXE/warehouse management system, SOS, VRFS, Impromptu, Lotus Notes & others) with goal of becoming in-house expert/ v4 I4 N9 x! U" L
§ Provide technical and procedural recommendations to management3 d* m; k% c+ n% j! {, U* M, A
§ Manage user ID request and approval process in conjunction with Director of Finance
~: D, t% }5 T: O4 q* X§ Implementation and support of small systems technology initiatives in conjunction with SYSCO Canada IT
/ U" B5 f' n. \; P§ Coordinate and support end user training
/ M6 `, S$ ~- X2 E' ]3 j§ Develop and maintain good working relationships with IT related suppliers and service providers% _% V0 }5 ?: n% C
§ Collaboration on development of internal intranet and external website maintenance
" q) j: w p- F) m§ Manage all printers in the building! }2 v" m4 N) L! o
§ Special projects as required
8 R3 N! e. \6 D§ May be required to provide after hours pager support for emergency trouble calls$ u }! h$ z$ Z1 _6 R9 M
+ v# T/ T3 P4 o# k4 G4 o' `Qualifications:- s0 b( ?9 T0 p; a& Q
§ University or College degree in Computer Science and at least 5 years related work experience! C5 K. w" Z, |) }9 s6 i- Y
§ Excellent leadership and organization skills# [! R5 V2 U8 g' r1 Y
§ Able to manage a local IT environment while working within a Corporate IT structure at a national level( J$ J) J& i8 ?
§ Strong interpersonal skills with the ability to communicate at all levels within an organization l! H; y) K4 F$ Q/ M
§ Strong small systems technical support experience7 J+ ?+ m# _* x8 B
§ Fundamental commitment to customer service and process improvement: ]6 V0 M2 `9 C! k/ y+ F6 l
§ Excellent problem solving and troubleshooting skills and the ability to work on multiple issues" w& N# H7 d5 K, F- A
0 X+ U; J. D6 s% LClosing Date: September 16, 20052 p$ y5 b3 W+ A4 I+ v1 l& G6 s$ K" {
' E: O& R( R8 K# d9 S/ @Interested applicants should forward a cover letter and résumé to:
~& V- X& o+ r% YBeverly McIntosh, Human Resources Coordinator
7 L, F) ]0 f& w& SFax: 780-451-3546
: G, h# J/ y- x. m+ G4 {- bEmail: HR.Edmonton@sysco.ca: X7 ]; K# F* R$ l* N7 t' S
7 N7 h- Z, a9 s& w' V转自华枫论坛 |
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