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7 x" [: j/ i. R0 V" B% c! ^5 p+ ]Position: IT Small Systems Specialist 6 o+ ~4 t5 T* H) g" ]% A- s
Reports to: IT Manager ! f( o7 V; e. T6 T# d9 f
Location: SYSCO Edmonton( ~" }" Y- c: V, e, t1 F' b' H
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Position Summary:
" {$ \: l z0 X8 ~( G* U: _$ D3 k( WThe IT Small Systems Specialist will be responsible for providing day to day technical support for SYSCO Edmonton. Responsibilities will include equipment management and support, basic network support and troubleshooting.0 i/ P+ w- Z+ Y' }! A( y" O
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Responsibilities:
7 U8 V- A) J, B) H1 ?§ Provide high level of customer service to internal customers
9 _$ J1 {* S8 E& k" F8 M§ Provide small systems technical support; troubleshoot problems and either resolve them independently or coordinate third party involvement in resolution
8 \+ l2 G% H. x9 Y& c$ G2 [& [§ Hardware and software installation, configuration and implementation
# Q5 k Q9 l- `, \% ~3 I§ Ensure software and hardware standards and other policies are adhered to at all times! ]2 y. p2 k) v9 u; ?
§ Liaise with Corporate IT Helpdesk# U% E/ _) n) l6 j4 b* ^
§ Become familiar with in-house software applications (AS/400, EXE/warehouse management system, SOS, VRFS, Impromptu, Lotus Notes & others) with goal of becoming in-house expert
% y: D) ^# j2 }2 o* M§ Develop and maintain good working relationships with internal and external parties
- H$ j7 t! x8 Z6 p4 A5 h/ B§ Special projects as required9 x% J. p& h8 J. J: N- F9 n
§ May be required to provide after hours pager support for emergency trouble calls
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$ d1 r" h. i# y/ @7 R! e. F* tQualifications:
# Z2 F9 w' T* I7 n3 u§ University or College degree in Computer Science and at least 2 years of related work experience2 m* x; N* p; D9 L. m# K
§ Strong interpersonal skills with the ability to work with others and work under minimal supervision4 X2 o, q! y) ?0 x w7 _9 D
§ Fundamental commitment to customer service7 w, O6 A6 y. e! Q' t7 c
§ Excellent problem solving and troubleshooting skills and the ability to work on multiple issues- l/ B9 d* l! F5 S
§ Proven knowledge of Dell, IBM, Xerox and Lexmark hardware
/ h; d" o/ q" I4 ?( Z6 ^§ Experience installing, supporting and troubleshooting client desktop software* g# R) h( ]) Z: W a: U# _5 y3 b% ?
§ Demonstrated ability to troubleshoot, install and support computer users with Windows 98/NT/2000/XP in a domain environment, Ethernet, TCP/IP, routers, switches, concentrators, Network Management tools (e.g. virus protection, server monitoring) and with Xerox and /or Lexmark printer problems
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7 |) [5 O3 t, y$ h2 V$ m# F/ D _Closing Date: September 16, 2005
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+ Y$ O" `+ B, I6 v' oInterested applicants should forward a cover letter and résumé to:! u2 l$ p1 N1 i2 c" H" [' Y
Beverly McIntosh, Human Resources Coordinator
1 Y, q4 q3 E( p1 P E g5 V! iFax: 780-451-35463 r6 q$ x4 W, ^
Email: HR.Edmonton@sysco.ca
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1 i6 ~- b; o- J: f/ o' I- uPosition: IT Manager 2 ^4 x& f: O" h, N# O8 U
Reports to: Director of Finance & Administration : J8 p; h5 A& f5 |% R e! r, q
Location: SYSCO Edmonton
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1 d& J9 v5 g0 O9 ?7 {Position Summary:
' E% p5 r# B: h) f" A( Y' mThe IT Manager will provide hands on management of all aspects of the local IT operations for SYSCO Edmonton - managing the information systems on a cost effective basis while ensuring user demands are met. This person will work closely with the SYSCO Canada Corporate IT group (located in Calgary and Toronto). 1 ]) D& y) D9 r l0 E+ j
7 d2 k. n! H" I7 CResponsibilities:- l& C5 d: s5 M. h0 d! N1 f" W: ?
§ Manage a stable local IT environment
1 F) h* T6 L. [% A2 R" u§ Manage and coach staff in IT group
$ e$ k3 R" C, g( i§ Oversee and provide small systems technical support
3 ~4 y' \: W1 j S' K3 a, u§ Reporting to the Director of Finance and management on a monthly basis on status of IT projects and initiatives. n. {$ i- s( K& w+ j4 ^
§ Work with auditors (internal and external) – respond to requests, prepare response to audit reports6 g5 e- G; O- m8 ]
§ Hardware and software configuration and implementation3 U8 _" ]6 i& O: F( o
§ Manage and track all technology assets including ensuring that all software licenses are documented and adhered to
# N' o, {2 `* g% r& }6 `§ Ensure software and hardware standards and other policies are adhered to at all times8 K/ v% ?7 g$ B) {
§ Perform network administration at the domain level; managing user accounts and network access
* f. n* C' Y( N3 a' m! Y§ Develop and maintain backup and restoration procedures- ] N3 C$ ~7 w) N
§ Develop and track IT budget as well as IT capital spending plan- A, v# p; d, }9 [
§ Liaise with Corporate IT Helpdesk
1 J4 j. d9 \ x' g6 ^§ Become familiar with in-house software applications (AS/400, EXE/warehouse management system, SOS, VRFS, Impromptu, Lotus Notes & others) with goal of becoming in-house expert
7 x# G* l, l0 l, U. E§ Provide technical and procedural recommendations to management
& Z/ g! O4 ~9 c, i§ Manage user ID request and approval process in conjunction with Director of Finance2 F- C' s! p* e+ w3 P
§ Implementation and support of small systems technology initiatives in conjunction with SYSCO Canada IT! y6 R* F. {0 t
§ Coordinate and support end user training- Y0 r7 P% x) l1 L' e/ g4 g
§ Develop and maintain good working relationships with IT related suppliers and service providers1 D- m+ x3 s9 B n( f* Y
§ Collaboration on development of internal intranet and external website maintenance! J2 q" U6 _/ v% M" @( W
§ Manage all printers in the building
6 l* _3 u) G8 [5 g( S% j* H§ Special projects as required
/ X! l2 v0 q0 t# W% q6 n4 @+ P§ May be required to provide after hours pager support for emergency trouble calls
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, U. u1 s. n1 |! i9 @% t2 }4 CQualifications:( \8 W! C! u6 }& V
§ University or College degree in Computer Science and at least 5 years related work experience
$ r8 X/ s/ T$ m§ Excellent leadership and organization skills2 J& x2 f [% J z
§ Able to manage a local IT environment while working within a Corporate IT structure at a national level1 U& b1 C, U! J- S$ T0 a! a3 n
§ Strong interpersonal skills with the ability to communicate at all levels within an organization/ O1 \$ C+ p/ B3 M* B
§ Strong small systems technical support experience
2 S: H% X2 M4 m5 _! _§ Fundamental commitment to customer service and process improvement
6 _ Y& o# {" g+ k; ], X/ R- r§ Excellent problem solving and troubleshooting skills and the ability to work on multiple issues% Y3 O5 G# T% C
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Closing Date: September 16, 20057 P0 x) L$ u( f/ |0 H) W. A4 O7 U
) D- V: F7 }9 J" _4 b+ MInterested applicants should forward a cover letter and résumé to:
- z/ T: e4 z7 ^. i& z* dBeverly McIntosh, Human Resources Coordinator) x1 g0 A- r8 a- Z- u
Fax: 780-451-35460 f+ V9 Z4 K7 S- L. b+ Y9 @6 M" B
Email: HR.Edmonton@sysco.ca, I/ x# r3 d* S1 [$ o3 x
7 v" C+ ^# n( ]: a* ~* ]. d- q2 E转自华枫论坛 |
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发表于 2005-9-8 17:35
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发表于 2005-9-11 21:42
