Receptionist

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Receptionist

) [! S0 c/ f1 O3 I2 dThe YWCA is recruiting a Receptionist.  The Front Desk is the central point for internal and external communications for all departments, programs and events. A sound understanding of overall activity of the agency is essential. This is a position that requires strong customer service skills, as it works collaboratively with staff and volunteers to provide the best possible information and assistance.
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5 W  @- Y' T3 M: `1 B, J( f& `( A: oJob Duties/Responsibilities:

Reception
•        Greet and provide assistance to incoming visitors
•        Answer multi line telephone system
•        Receive and distribute mail and deliveries
•        Arrange courier services for all departments
•        Oversee Y-Knit program; provide support to its volunteers

Administration
' c8 l; |* U- q2 s•        Receive sort and distribute mail and packages; post outgoing mail
•        Sort and distribute mail and deliveries
•        Provide clerical support (e.g. word processing, data entry,         photocopying, faxing, e-mailing, printing labels, mail-outs, and filing) to         all departments of the agency
•        Update and maintain databases as assigned, including those for Fund         Development and Administration
' v5 R/ s. t. L* q$ o( V•        Assist with task management for administrative volunteers
•        Create monthly staff bulletin and prepare for distribution
•        Assist Business department with weekly bank deposit and processing         payments
, G: V% _' h8 O" w•        Assemble and forward information packets as requested
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( x7 U7 I' v) O9 B$ HRegistrar
! h3 R2 y2 E+ R7 E4 H•        Accept and process registrations for participants or attendees at various special events and staff training
•        Process payments for ticket orders and registrations
•        Assist YoWoChAs Outdoor Education Registration as required
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Qualifications:

•        Minimum 2 years office experience in areas related to office reception, and office procedures
! w; L; R0 b, d! \( B7 F1 R: N•        Experience and proficiency in Microsoft Office including Word, Excel, and PowerPoint.
•        Skill in Desktop publishing is an asset
& O/ X9 u9 X& Q) _•        Excellent verbal and written communications skills
9 w2 L3 y; r) t7 p' e6 {•        Mindful of need for accuracy, detail and discretion
•        Able to interact in a positive manner with diverse population
•        Strong customer-service skills
•        Strength in multitasking, prioritizing, and meeting deadlines
& X, }/ L  ]$ R; g2 {8 Z•        Able to work independently
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Closing Date: July 13, 2009

Please forward your resume to:
YWCA Edmonton
1 \- N3 x4 T7 W( ?Recruitment Coordinator
100, 10350 – 124 Street
Edmonton, AB
T5N 3V9

E-mail:  recruitment@ywcaofedmonton.org
9 e: _7 O( o' t0 b9 wFax:  (780) 425-7467
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$ p2 @1 \: p4 `Telephone:  (780) 423-9922
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Website:  www.ywcaofedmonton.org