Receptionist

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Receptionist
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The YWCA is recruiting a Receptionist.  The Front Desk is the central point for internal and external communications for all departments, programs and events. A sound understanding of overall activity of the agency is essential. This is a position that requires strong customer service skills, as it works collaboratively with staff and volunteers to provide the best possible information and assistance.
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2 N* G& y' O3 G# OJob Duties/Responsibilities:
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Reception
4 E6 `; Q  S, v& b•        Greet and provide assistance to incoming visitors
; `0 W+ X" l2 j9 n0 u; w•        Answer multi line telephone system
•        Receive and distribute mail and deliveries
•        Arrange courier services for all departments
•        Oversee Y-Knit program; provide support to its volunteers

Administration
0 _. B7 R2 D3 E•        Receive sort and distribute mail and packages; post outgoing mail
6 r8 L% c( e7 ~5 G•        Sort and distribute mail and deliveries
- V7 H1 V3 U: |6 ]; e•        Provide clerical support (e.g. word processing, data entry,         photocopying, faxing, e-mailing, printing labels, mail-outs, and filing) to         all departments of the agency
•        Update and maintain databases as assigned, including those for Fund         Development and Administration
6 ]; }8 _, ]' S- B# D0 \7 [•        Assist with task management for administrative volunteers
. _7 E) g+ a/ Y- j•        Create monthly staff bulletin and prepare for distribution
•        Assist Business department with weekly bank deposit and processing         payments
•        Assemble and forward information packets as requested

1 n" i$ a" f, f( n: q3 {3 j, qRegistrar
# T! ^$ v) b- p% S8 ?/ N•        Accept and process registrations for participants or attendees at various special events and staff training
: C+ F' E' L& M+ u$ C•        Process payments for ticket orders and registrations
* }" @7 a  z6 w* d; F5 O; @•        Assist YoWoChAs Outdoor Education Registration as required

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Qualifications:
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•        Minimum 2 years office experience in areas related to office reception, and office procedures
•        Experience and proficiency in Microsoft Office including Word, Excel, and PowerPoint.
•        Skill in Desktop publishing is an asset
/ z9 ?0 y# V3 n5 y- D6 V•        Excellent verbal and written communications skills
•        Mindful of need for accuracy, detail and discretion
•        Able to interact in a positive manner with diverse population
•        Strong customer-service skills
; v- @  X2 c: Z8 R- T  [" M+ S•        Strength in multitasking, prioritizing, and meeting deadlines
•        Able to work independently
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1 J% A6 o- X  o( r( kClosing Date: July 13, 2009

Please forward your resume to:
: g5 Z( i! T7 j: vYWCA Edmonton
+ Q" M0 q- O6 J; |. M# L1 o( XRecruitment Coordinator
9 f+ Y7 w& N1 i, n3 @' D, F100, 10350 – 124 Street
Edmonton, AB
T5N 3V9

5 ^" }6 i8 A  f! l7 ~E-mail:  recruitment@ywcaofedmonton.org
. e5 ^# c: c# w. TFax:  (780) 425-7467

' V  [' [+ U: f4 j6 a* Q5 |, J2 Z- ~Telephone:  (780) 423-9922
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1 G6 I9 y. K. K9 aWebsite:  www.ywcaofedmonton.org