Receptionist

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Receptionist
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The YWCA is recruiting a Receptionist.  The Front Desk is the central point for internal and external communications for all departments, programs and events. A sound understanding of overall activity of the agency is essential. This is a position that requires strong customer service skills, as it works collaboratively with staff and volunteers to provide the best possible information and assistance.
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Job Duties/Responsibilities:

% Q! V' f0 c5 x, `5 @+ v- FReception
•        Greet and provide assistance to incoming visitors
7 V$ t# U1 Y' ^  {" n$ O- E•        Answer multi line telephone system
•        Receive and distribute mail and deliveries
; t+ l" a- }9 o# L* x$ z•        Arrange courier services for all departments
  J( [9 b, f& H& t4 U7 ~- ^•        Oversee Y-Knit program; provide support to its volunteers
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Administration
) |  O! s. U5 E% G4 r( l•        Receive sort and distribute mail and packages; post outgoing mail
•        Sort and distribute mail and deliveries
( @" j. B$ L4 J8 T6 G•        Provide clerical support (e.g. word processing, data entry,         photocopying, faxing, e-mailing, printing labels, mail-outs, and filing) to         all departments of the agency
•        Update and maintain databases as assigned, including those for Fund         Development and Administration
•        Assist with task management for administrative volunteers
•        Create monthly staff bulletin and prepare for distribution
+ T- j* V$ N1 I  Z•        Assist Business department with weekly bank deposit and processing         payments
•        Assemble and forward information packets as requested

Registrar
•        Accept and process registrations for participants or attendees at various special events and staff training
•        Process payments for ticket orders and registrations
•        Assist YoWoChAs Outdoor Education Registration as required
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Qualifications:
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•        Minimum 2 years office experience in areas related to office reception, and office procedures
•        Experience and proficiency in Microsoft Office including Word, Excel, and PowerPoint.
* h  q# ~9 F6 ]& l$ r3 @/ b•        Skill in Desktop publishing is an asset
•        Excellent verbal and written communications skills
$ R3 R- c9 t$ S•        Mindful of need for accuracy, detail and discretion
•        Able to interact in a positive manner with diverse population
7 q  d4 t3 D: P+ ?% K9 f•        Strong customer-service skills
/ I7 L6 y& _, I! M. ?- s, s•        Strength in multitasking, prioritizing, and meeting deadlines
; c& s( e8 A5 E4 j5 ]•        Able to work independently

1 @* D, {. s( O# W% P3 YClosing Date: July 13, 2009
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! b* x! ]2 k' L! @% d' kPlease forward your resume to:
& o( g! x4 F/ e/ }' S4 h3 PYWCA Edmonton
4 t# R" L  E8 {Recruitment Coordinator
& k: |" }0 i* E100, 10350 – 124 Street
. q. K% a6 y: h4 a1 o, ^: G3 EEdmonton, AB
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E-mail:  recruitment@ywcaofedmonton.org
' P7 R& b, i( NFax:  (780) 425-7467

& I: N) u; o* N: O3 x! _* v% XTelephone:  (780) 423-9922
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# b7 |+ P8 t: K. b7 P* [Website:  www.ywcaofedmonton.org