Receptionist

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Receptionist

The YWCA is recruiting a Receptionist.  The Front Desk is the central point for internal and external communications for all departments, programs and events. A sound understanding of overall activity of the agency is essential. This is a position that requires strong customer service skills, as it works collaboratively with staff and volunteers to provide the best possible information and assistance.
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  R8 Z8 e  Z  N3 n. IJob Duties/Responsibilities:

Reception
•        Greet and provide assistance to incoming visitors
•        Answer multi line telephone system
•        Receive and distribute mail and deliveries
' Q4 |# v& U9 ?6 E/ R9 u•        Arrange courier services for all departments
9 L5 U9 J9 k% L% h•        Oversee Y-Knit program; provide support to its volunteers
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, t9 k# u4 }: }& m/ nAdministration
* f" F3 s7 d; t2 m0 V0 J•        Receive sort and distribute mail and packages; post outgoing mail
•        Sort and distribute mail and deliveries
•        Provide clerical support (e.g. word processing, data entry,         photocopying, faxing, e-mailing, printing labels, mail-outs, and filing) to         all departments of the agency
9 ]3 p1 I8 l" q, i6 _( H•        Update and maintain databases as assigned, including those for Fund         Development and Administration
; s* o4 ?% A& q' i•        Assist with task management for administrative volunteers
. d9 S$ c3 h$ @4 h7 D6 W  \& m3 M8 e9 r7 Y•        Create monthly staff bulletin and prepare for distribution
•        Assist Business department with weekly bank deposit and processing         payments
•        Assemble and forward information packets as requested
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Registrar
•        Accept and process registrations for participants or attendees at various special events and staff training
•        Process payments for ticket orders and registrations
•        Assist YoWoChAs Outdoor Education Registration as required

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9 C. D- Y6 c$ V; D3 j$ G1 b" o8 PQualifications:
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•        Minimum 2 years office experience in areas related to office reception, and office procedures
3 u, n/ t: ?5 d7 A3 @2 N4 y•        Experience and proficiency in Microsoft Office including Word, Excel, and PowerPoint.
$ @) d7 g9 w  ^( j•        Skill in Desktop publishing is an asset
) x0 Q4 z( f: ^) Q+ }* c2 K$ P•        Excellent verbal and written communications skills
5 z7 k) m6 A9 F' m4 s, k( c8 S•        Mindful of need for accuracy, detail and discretion
8 H# p4 o# d6 e) O; o/ l4 S9 z•        Able to interact in a positive manner with diverse population
% B- n2 Y. l+ l' j% Z& T# i" v•        Strong customer-service skills
; n% {" I  C+ f/ D& c0 r# F/ e% z' @•        Strength in multitasking, prioritizing, and meeting deadlines
•        Able to work independently
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7 ^/ `4 G" B8 l; |) C; Y% \3 ?Closing Date: July 13, 2009

Please forward your resume to:
( Z5 e) M4 T% m% UYWCA Edmonton
" a- i6 l, e8 [Recruitment Coordinator
. ]9 h& r, n1 V, j7 [' ~100, 10350 – 124 Street
1 p% D/ B6 v4 e0 A/ mEdmonton, AB
6 P- m! v- A! B. j" MT5N 3V9

E-mail:  recruitment@ywcaofedmonton.org
Fax:  (780) 425-7467

( r( r$ e2 F1 `8 _1 P0 ETelephone:  (780) 423-9922
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* {! O* r* q3 |- U. H; BWebsite:  www.ywcaofedmonton.org