Receptionist

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Receptionist
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$ B+ ~8 G0 @7 a8 u& f1 [# xThe YWCA is recruiting a Receptionist.  The Front Desk is the central point for internal and external communications for all departments, programs and events. A sound understanding of overall activity of the agency is essential. This is a position that requires strong customer service skills, as it works collaboratively with staff and volunteers to provide the best possible information and assistance.

# T, u# @) O8 T& o2 CJob Duties/Responsibilities:
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; A' R- {; Z# e8 LReception
5 N! e) I2 q& V6 g3 X. j•        Greet and provide assistance to incoming visitors
8 N" ]  [6 `$ _0 J( r+ d•        Answer multi line telephone system
- r+ f# }& ^/ W* J+ N, s7 c5 r•        Receive and distribute mail and deliveries
% \! F9 V9 `' P9 h•        Arrange courier services for all departments
. K6 F1 p5 `* m4 s* Y3 p6 M•        Oversee Y-Knit program; provide support to its volunteers

Administration
•        Receive sort and distribute mail and packages; post outgoing mail
! ~; c! K, e3 X% o•        Sort and distribute mail and deliveries
•        Provide clerical support (e.g. word processing, data entry,         photocopying, faxing, e-mailing, printing labels, mail-outs, and filing) to         all departments of the agency
0 b3 \0 _$ U" E; o•        Update and maintain databases as assigned, including those for Fund         Development and Administration
•        Assist with task management for administrative volunteers
9 f& j* z2 W0 b•        Create monthly staff bulletin and prepare for distribution
•        Assist Business department with weekly bank deposit and processing         payments
2 o6 O' b  l; s•        Assemble and forward information packets as requested

" e8 |# }1 W0 M& i& y4 H7 m; mRegistrar
6 [* d! `: F; |( b# R•        Accept and process registrations for participants or attendees at various special events and staff training
8 o. J9 R# W* p8 O+ ?+ w•        Process payments for ticket orders and registrations
•        Assist YoWoChAs Outdoor Education Registration as required
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, y7 v  d7 n" w6 G* Q! G  |' WQualifications:
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•        Minimum 2 years office experience in areas related to office reception, and office procedures
•        Experience and proficiency in Microsoft Office including Word, Excel, and PowerPoint.
/ a( }( [( b, x/ p* O% P9 m" o1 ]•        Skill in Desktop publishing is an asset
  q$ E7 ^) R$ Y, \•        Excellent verbal and written communications skills
/ g* j% n7 a& e1 Y% N3 g•        Mindful of need for accuracy, detail and discretion
8 M% }, ~' j4 {1 R% B$ C5 ~•        Able to interact in a positive manner with diverse population
•        Strong customer-service skills
6 Y7 Y; {0 E& ~# s* K•        Strength in multitasking, prioritizing, and meeting deadlines
- J! y- E& f2 g•        Able to work independently
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Closing Date: July 13, 2009
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Please forward your resume to:
YWCA Edmonton
5 L# I. ]4 t9 ^6 JRecruitment Coordinator
100, 10350 – 124 Street
4 F/ Z* f+ g7 C; ~Edmonton, AB
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  E5 ], R3 `% y3 kE-mail:  recruitment@ywcaofedmonton.org
4 L" A/ a: O+ [% w, w; t4 bFax:  (780) 425-7467

/ z: v+ [4 U# x/ N) Q$ @7 QTelephone:  (780) 423-9922
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) C! G6 c6 j  f' ~8 ?Website:  www.ywcaofedmonton.org