Receptionist

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Receptionist
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The YWCA is recruiting a Receptionist.  The Front Desk is the central point for internal and external communications for all departments, programs and events. A sound understanding of overall activity of the agency is essential. This is a position that requires strong customer service skills, as it works collaboratively with staff and volunteers to provide the best possible information and assistance.
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! U/ p6 w. _7 o1 MJob Duties/Responsibilities:

* o; H5 I/ F# M9 A6 }. @Reception
•        Greet and provide assistance to incoming visitors
•        Answer multi line telephone system
6 p5 V3 L+ F+ z9 a8 H•        Receive and distribute mail and deliveries
0 n6 \6 `) a' b; `$ t  }$ w# l•        Arrange courier services for all departments
7 N/ G2 t# T7 b. G8 w* n! H•        Oversee Y-Knit program; provide support to its volunteers
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Administration
6 {, t( z( {+ Z2 m3 \•        Receive sort and distribute mail and packages; post outgoing mail
* V: I! N5 f4 J$ h; A3 N•        Sort and distribute mail and deliveries
•        Provide clerical support (e.g. word processing, data entry,         photocopying, faxing, e-mailing, printing labels, mail-outs, and filing) to         all departments of the agency
% x+ s; ~- f& x1 S& n•        Update and maintain databases as assigned, including those for Fund         Development and Administration
•        Assist with task management for administrative volunteers
. n2 d, z( z: m7 a* k9 O•        Create monthly staff bulletin and prepare for distribution
•        Assist Business department with weekly bank deposit and processing         payments
9 g8 H& o+ \5 a" r; w/ G, b8 @•        Assemble and forward information packets as requested
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3 [& B& _" X* v3 V- p. Y7 eRegistrar
•        Accept and process registrations for participants or attendees at various special events and staff training
•        Process payments for ticket orders and registrations
•        Assist YoWoChAs Outdoor Education Registration as required

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# B$ R, h6 B4 C& u" F+ \Qualifications:

9 H. c; P' P2 |: {2 Q8 Y. i•        Minimum 2 years office experience in areas related to office reception, and office procedures
& M6 ~! C2 h% c) `& ~' G4 j  M•        Experience and proficiency in Microsoft Office including Word, Excel, and PowerPoint.
- N, K  M" P: a, K" O•        Skill in Desktop publishing is an asset
/ K! W* E# W6 P  W% S•        Excellent verbal and written communications skills
! a8 a4 j- I6 N' i9 F•        Mindful of need for accuracy, detail and discretion
•        Able to interact in a positive manner with diverse population
7 p* l; x; v6 m7 _+ P: l7 s+ O•        Strong customer-service skills
•        Strength in multitasking, prioritizing, and meeting deadlines
•        Able to work independently
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" K3 Z( l0 I" h' {Closing Date: July 13, 2009
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" |  ?$ S! C! k+ x; ^Please forward your resume to:
  I6 j* f& {$ r9 _YWCA Edmonton
Recruitment Coordinator
2 J& M( P, c! S$ J100, 10350 – 124 Street
* B! {( r4 I3 w' V: C7 d2 K+ H& LEdmonton, AB
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E-mail:  recruitment@ywcaofedmonton.org
+ `5 v% Q* }. e- PFax:  (780) 425-7467

Telephone:  (780) 423-9922

Website:  www.ywcaofedmonton.org