Receptionist

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Receptionist

. F, h! ^' k% cThe YWCA is recruiting a Receptionist.  The Front Desk is the central point for internal and external communications for all departments, programs and events. A sound understanding of overall activity of the agency is essential. This is a position that requires strong customer service skills, as it works collaboratively with staff and volunteers to provide the best possible information and assistance.

1 f1 a( i0 S- G) Q; hJob Duties/Responsibilities:
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Reception
•        Greet and provide assistance to incoming visitors
•        Answer multi line telephone system
3 o8 e: `, ~1 S4 P' ~•        Receive and distribute mail and deliveries
# X9 x( }8 p& l4 D•        Arrange courier services for all departments
•        Oversee Y-Knit program; provide support to its volunteers

Administration
•        Receive sort and distribute mail and packages; post outgoing mail
•        Sort and distribute mail and deliveries
•        Provide clerical support (e.g. word processing, data entry,         photocopying, faxing, e-mailing, printing labels, mail-outs, and filing) to         all departments of the agency
•        Update and maintain databases as assigned, including those for Fund         Development and Administration
•        Assist with task management for administrative volunteers
( ]& [7 w# P% v- O7 }•        Create monthly staff bulletin and prepare for distribution
•        Assist Business department with weekly bank deposit and processing         payments
•        Assemble and forward information packets as requested

0 V/ m( ~3 a  b9 lRegistrar
•        Accept and process registrations for participants or attendees at various special events and staff training
•        Process payments for ticket orders and registrations
•        Assist YoWoChAs Outdoor Education Registration as required

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5 h. ]" @, G4 T( M* k8 v& O4 `3 zQualifications:
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•        Minimum 2 years office experience in areas related to office reception, and office procedures
) v" E; Z6 X/ r! H5 B( u•        Experience and proficiency in Microsoft Office including Word, Excel, and PowerPoint.
  ~( N' x4 ?9 s% R1 p  H/ ]* ~- W•        Skill in Desktop publishing is an asset
•        Excellent verbal and written communications skills
•        Mindful of need for accuracy, detail and discretion
/ X* c0 x' S+ W* w4 u! |•        Able to interact in a positive manner with diverse population
8 @2 ^' @( ?6 ~5 U•        Strong customer-service skills
. a9 n$ R; \  v4 Q•        Strength in multitasking, prioritizing, and meeting deadlines
•        Able to work independently
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Closing Date: July 13, 2009

* d7 E7 ]- q" l+ i6 }Please forward your resume to:
YWCA Edmonton
Recruitment Coordinator
100, 10350 – 124 Street
3 Y# U, s2 R  ~: ]$ `Edmonton, AB
T5N 3V9

E-mail:  recruitment@ywcaofedmonton.org
Fax:  (780) 425-7467

/ Y! w5 v3 t# S+ _+ F' ~Telephone:  (780) 423-9922
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% t; G+ K* C! h, t9 b( A3 u# bWebsite:  www.ywcaofedmonton.org