Receptionist

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Receptionist
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$ e6 B1 n" i) O) Q- zThe YWCA is recruiting a Receptionist.  The Front Desk is the central point for internal and external communications for all departments, programs and events. A sound understanding of overall activity of the agency is essential. This is a position that requires strong customer service skills, as it works collaboratively with staff and volunteers to provide the best possible information and assistance.
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! ?# N" V( }: ]2 cJob Duties/Responsibilities:

Reception
•        Greet and provide assistance to incoming visitors
•        Answer multi line telephone system
•        Receive and distribute mail and deliveries
•        Arrange courier services for all departments
8 i6 O+ @; ~7 I% }, D•        Oversee Y-Knit program; provide support to its volunteers
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. k$ b9 p' x( a, ?, g4 r" BAdministration
•        Receive sort and distribute mail and packages; post outgoing mail
•        Sort and distribute mail and deliveries
. d7 G8 H& P5 \' x7 M1 e6 A•        Provide clerical support (e.g. word processing, data entry,         photocopying, faxing, e-mailing, printing labels, mail-outs, and filing) to         all departments of the agency
•        Update and maintain databases as assigned, including those for Fund         Development and Administration
•        Assist with task management for administrative volunteers
•        Create monthly staff bulletin and prepare for distribution
•        Assist Business department with weekly bank deposit and processing         payments
•        Assemble and forward information packets as requested
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Registrar
•        Accept and process registrations for participants or attendees at various special events and staff training
•        Process payments for ticket orders and registrations
•        Assist YoWoChAs Outdoor Education Registration as required
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Qualifications:
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•        Minimum 2 years office experience in areas related to office reception, and office procedures
+ S  Y7 ~) [+ |8 a, `•        Experience and proficiency in Microsoft Office including Word, Excel, and PowerPoint.
•        Skill in Desktop publishing is an asset
2 C( `! N1 \2 J* i8 Z2 ^•        Excellent verbal and written communications skills
( W* A: h1 V0 C•        Mindful of need for accuracy, detail and discretion
+ W/ v! F( \- h4 Q' C& e•        Able to interact in a positive manner with diverse population
•        Strong customer-service skills
  F6 ]) g& T' s& e8 c& O  S7 z3 d# w•        Strength in multitasking, prioritizing, and meeting deadlines
) B3 L7 Q: ?/ ~# A& F" P•        Able to work independently
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Closing Date: July 13, 2009

6 ~; J( z4 `$ o" v9 T4 \2 ?Please forward your resume to:
YWCA Edmonton
Recruitment Coordinator
! m- W  U5 g( ]0 A100, 10350 – 124 Street
Edmonton, AB
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$ ]( E" I6 {) |5 h3 ?E-mail:  recruitment@ywcaofedmonton.org
Fax:  (780) 425-7467

Telephone:  (780) 423-9922
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Website:  www.ywcaofedmonton.org