Receptionist

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Receptionist

6 |$ U9 [' o8 cThe YWCA is recruiting a Receptionist.  The Front Desk is the central point for internal and external communications for all departments, programs and events. A sound understanding of overall activity of the agency is essential. This is a position that requires strong customer service skills, as it works collaboratively with staff and volunteers to provide the best possible information and assistance.
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Job Duties/Responsibilities:
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Reception
•        Greet and provide assistance to incoming visitors
: t- m* w: R& P, ]•        Answer multi line telephone system
•        Receive and distribute mail and deliveries
. [# x$ v# T6 A$ w  f•        Arrange courier services for all departments
•        Oversee Y-Knit program; provide support to its volunteers
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Administration
0 u9 P$ f$ q! V, Q# G, U•        Receive sort and distribute mail and packages; post outgoing mail
•        Sort and distribute mail and deliveries
* K8 u& x+ D3 n" J! J  D0 V•        Provide clerical support (e.g. word processing, data entry,         photocopying, faxing, e-mailing, printing labels, mail-outs, and filing) to         all departments of the agency
•        Update and maintain databases as assigned, including those for Fund         Development and Administration
* T. w1 c, O7 ~' Y6 W' t3 P* Q•        Assist with task management for administrative volunteers
: N2 z: Q  E4 k, V) K2 E  c& f& x•        Create monthly staff bulletin and prepare for distribution
6 d: K( J3 Q% J( H7 g•        Assist Business department with weekly bank deposit and processing         payments
•        Assemble and forward information packets as requested
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8 |1 }  [/ o, d( R% D. m% HRegistrar
•        Accept and process registrations for participants or attendees at various special events and staff training
•        Process payments for ticket orders and registrations
* i  m9 }! k& i2 }6 b2 z•        Assist YoWoChAs Outdoor Education Registration as required


Qualifications:

•        Minimum 2 years office experience in areas related to office reception, and office procedures
•        Experience and proficiency in Microsoft Office including Word, Excel, and PowerPoint.
•        Skill in Desktop publishing is an asset
' Z  D; d4 z; {* w3 e8 Y) f•        Excellent verbal and written communications skills
4 J' r) |8 p$ K: p& k4 C/ N•        Mindful of need for accuracy, detail and discretion
•        Able to interact in a positive manner with diverse population
•        Strong customer-service skills
1 s# n8 O6 M) b2 D* T•        Strength in multitasking, prioritizing, and meeting deadlines
' ~7 n; V/ P; V( K! Q•        Able to work independently
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Closing Date: July 13, 2009

7 Y( H( k% W& G8 \* ]. V9 SPlease forward your resume to:
YWCA Edmonton
Recruitment Coordinator
100, 10350 – 124 Street
Edmonton, AB
T5N 3V9

  X5 K1 ]( ]( x; `E-mail:  recruitment@ywcaofedmonton.org
Fax:  (780) 425-7467
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Telephone:  (780) 423-9922

6 v9 ]' h" O2 b: P+ e$ ?Website:  www.ywcaofedmonton.org