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Position Title: Help Desk Analyst (ADV114)
! a6 {! V5 x# p3 M8 p- [' M6 TJob Description/Duties: TELUS has immediate opportunities for Help Desk Analysts. As a member of the National Services Support Help Desk, you will deliver technical and non-technical solutions to our voice and internet customers. Utilizing the latest technologies, you will use your strong communication skills and superior trouble-shooting abilities to provide effective solutions. You will be operating in a fast-paced Call Centre with operations spanning 24 hours a day, 7 days a week. If you are interested in joining a dynamic area of TELUS and possess demonstrated knowledge of the Internet including knowledge of PCs, TCP/IP, Dial-up and ADSL, combined with strong problem-solving and trouble-shooting skills, excellent communication skills and the ability to contribute to a high performing team, we would love to hear from you! TELUS offers a competitive starting salary of $15.74/hour, paid training at no cost, as well as ongoing development and career pathing opportunities. 5 i; S1 n- k5 B7 J' u, O
Qualifications: Demonstrated knowledge of the Internet including knowledge of PCs, TCP/IP, Dial-up and ADSL, combined with strong problem-solving and trouble-shooting skills, excellent communication skills and the ability to contribute to a high performing team
* `/ b" i6 r2 F- y, A! uLocation: Edmonton \( u! z4 @0 K" S- H
Duration:
# C, h3 J; ~* e0 qJob Type: PART TIME/FULL TIME : a6 j1 P8 V. y4 H# {4 _1 b; w
Positions Available: 1
" B. ~- u( X9 @* lHours per week: 25-40 ( p! a) N# H4 ]
Position Start Date: Immediate Opening
3 ^2 |3 u' M8 p- c& M5 G1 eApplication Deadline: Jun 30, 2005
& I5 i. T& s6 K3 r, W8 YRemuneration: Salary/month -or- Hourly + x! ^/ s0 o6 [: ~; n3 a" R: [
Min: Rate: 15.74
* H. `$ r- n0 fMax:
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) Q9 P( t1 H- e9 iApplication Instructions: To apply for this exciting opportunity, visit our website at www.telus.com, go to About TELUS, Careers and complete an on-line application for Help Desk Analyst, Posting ADV114.
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" [0 G; d( T" f' H( a, s) u" REmployer: TELUS
0 ^1 j0 Z1 ~6 K- _7 m! {0 w$ iBranch: HUMAN RESOURCES
2 V M+ Q! c; L2 R) NAddress: 1N - 10020 100 ST
; h3 Y+ T# {3 mCity: EDMONTON
6 Y! g" U1 b" P' GProvince: AB 9 T) Y$ o; y$ R, M$ y9 F3 S
Postal Code: T5J 0N5 2 `, z0 p7 Z9 A( t- @! p
Web Address: http://www.telus.com
/ a) @, e* @1 z* j# k6 `Contact: JONELLE PALAFOX 1 O4 o1 }8 ]; P& ?) q9 K5 T
Contact Title: RECRUITMENT COORDINATOR 4 {: H+ E" Q* L
Fax:
- k: [) ~9 X( x O7 ^Email Address: |
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