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Position Title: Help Desk Analyst (ADV114) 1 f" \* S8 P: u( s
Job Description/Duties: TELUS has immediate opportunities for Help Desk Analysts. As a member of the National Services Support Help Desk, you will deliver technical and non-technical solutions to our voice and internet customers. Utilizing the latest technologies, you will use your strong communication skills and superior trouble-shooting abilities to provide effective solutions. You will be operating in a fast-paced Call Centre with operations spanning 24 hours a day, 7 days a week. If you are interested in joining a dynamic area of TELUS and possess demonstrated knowledge of the Internet including knowledge of PCs, TCP/IP, Dial-up and ADSL, combined with strong problem-solving and trouble-shooting skills, excellent communication skills and the ability to contribute to a high performing team, we would love to hear from you! TELUS offers a competitive starting salary of $15.74/hour, paid training at no cost, as well as ongoing development and career pathing opportunities.
, D6 O$ m8 H4 l" r8 n ^& HQualifications: Demonstrated knowledge of the Internet including knowledge of PCs, TCP/IP, Dial-up and ADSL, combined with strong problem-solving and trouble-shooting skills, excellent communication skills and the ability to contribute to a high performing team
7 J9 O$ S ~- G: F4 u- oLocation: Edmonton
3 X! i# h% d# rDuration: ; N- S/ X k3 N5 q( x4 g' B0 w7 }
Job Type: PART TIME/FULL TIME
) x: {; _: m: Q7 I3 O8 lPositions Available: 1
! }" Q v2 S& Q6 v+ h8 A, n* [$ J/ BHours per week: 25-40
' [* f9 \1 e% bPosition Start Date: Immediate Opening 9 e7 ^/ `! K# q c" o, b$ S
Application Deadline: Jun 30, 2005
* t# P1 _& k1 ^3 sRemuneration: Salary/month -or- Hourly
l$ J b8 h" t% p- PMin: Rate: 15.74
" Q% @+ i1 t7 Y, i8 _Max: 5 D- g9 L! c! n/ U! m
, S& I; p. v3 c& |2 b- f6 CApplication Instructions: To apply for this exciting opportunity, visit our website at www.telus.com, go to About TELUS, Careers and complete an on-line application for Help Desk Analyst, Posting ADV114.
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" d. I, }* q: m" Q2 {" jEmployer: TELUS / Z6 g4 U+ {$ ~3 G5 p2 u& x. \) e5 O) C
Branch: HUMAN RESOURCES 7 r) \( ?" ^) v4 J
Address: 1N - 10020 100 ST ' t/ _; ]) \1 C! A9 \2 x9 B
City: EDMONTON
2 Q5 O4 c2 q2 W/ b1 o) |Province: AB 0 S9 V' t2 D$ B
Postal Code: T5J 0N5 ( v E* e3 `9 s9 x# u' q( s( ]
Web Address: http://www.telus.com 6 j" v. p+ l3 U' e0 }" D
Contact: JONELLE PALAFOX
" K d' Y2 f4 F, { G( ~1 ? w7 @+ [Contact Title: RECRUITMENT COORDINATOR
A3 e3 S$ T8 ]1 mFax: 6 |$ A* h/ @" S; b
Email Address: |
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