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Position Title: Help Desk Analyst (ADV114)
& ]+ e/ _' ^9 S* oJob Description/Duties: TELUS has immediate opportunities for Help Desk Analysts. As a member of the National Services Support Help Desk, you will deliver technical and non-technical solutions to our voice and internet customers. Utilizing the latest technologies, you will use your strong communication skills and superior trouble-shooting abilities to provide effective solutions. You will be operating in a fast-paced Call Centre with operations spanning 24 hours a day, 7 days a week. If you are interested in joining a dynamic area of TELUS and possess demonstrated knowledge of the Internet including knowledge of PCs, TCP/IP, Dial-up and ADSL, combined with strong problem-solving and trouble-shooting skills, excellent communication skills and the ability to contribute to a high performing team, we would love to hear from you! TELUS offers a competitive starting salary of $15.74/hour, paid training at no cost, as well as ongoing development and career pathing opportunities.
r" N0 X2 b& r8 _; ?Qualifications: Demonstrated knowledge of the Internet including knowledge of PCs, TCP/IP, Dial-up and ADSL, combined with strong problem-solving and trouble-shooting skills, excellent communication skills and the ability to contribute to a high performing team 5 V5 `, I- }, x9 R
Location: Edmonton
7 A) }6 v& L' W2 E( I1 WDuration:
n- U/ G5 i" Z$ rJob Type: PART TIME/FULL TIME
9 \% ]% ]4 a1 c0 [8 s* ZPositions Available: 1 6 M( T& |, `0 \/ g! ?
Hours per week: 25-40 5 z2 x( H; Z' R: \: V. ?" l
Position Start Date: Immediate Opening
) s. A' {4 X: J) ^* u5 E w/ xApplication Deadline: Jun 30, 2005 3 [+ o3 V3 s5 k* S
Remuneration: Salary/month -or- Hourly . V( c _8 e; W! m9 ^
Min: Rate: 15.74
5 s# s n( L. S/ r) X* BMax: 2 z# x" O0 d( h' v3 v- U5 \ B. u# W
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Application Instructions: To apply for this exciting opportunity, visit our website at www.telus.com, go to About TELUS, Careers and complete an on-line application for Help Desk Analyst, Posting ADV114. 8 M) S$ `" x3 }! G% N u, e3 e
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Employer: TELUS + \) S5 V5 c5 _9 N; x5 {
Branch: HUMAN RESOURCES
K4 c+ e! M, j0 F6 BAddress: 1N - 10020 100 ST
2 ]# Y+ c* Y, J xCity: EDMONTON ( v4 a0 y: ]4 \
Province: AB
! Z& C/ H0 y6 M$ m; Z+ @$ gPostal Code: T5J 0N5
* f* |6 n0 C: t4 y/ DWeb Address: http://www.telus.com 5 _8 ^) F6 } [9 U8 [0 Y a
Contact: JONELLE PALAFOX & ~8 G+ @3 B+ z/ w; k! M
Contact Title: RECRUITMENT COORDINATOR
: ~; C0 l* H0 g+ A, K9 b) f' _Fax: " x5 v! O1 {) M* _
Email Address: |
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