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Position Title: Help Desk Analyst (ADV114) ( W& l6 s& ]9 Q1 K O: O
Job Description/Duties: TELUS has immediate opportunities for Help Desk Analysts. As a member of the National Services Support Help Desk, you will deliver technical and non-technical solutions to our voice and internet customers. Utilizing the latest technologies, you will use your strong communication skills and superior trouble-shooting abilities to provide effective solutions. You will be operating in a fast-paced Call Centre with operations spanning 24 hours a day, 7 days a week. If you are interested in joining a dynamic area of TELUS and possess demonstrated knowledge of the Internet including knowledge of PCs, TCP/IP, Dial-up and ADSL, combined with strong problem-solving and trouble-shooting skills, excellent communication skills and the ability to contribute to a high performing team, we would love to hear from you! TELUS offers a competitive starting salary of $15.74/hour, paid training at no cost, as well as ongoing development and career pathing opportunities.
. f% a8 m( {6 R- d. O5 VQualifications: Demonstrated knowledge of the Internet including knowledge of PCs, TCP/IP, Dial-up and ADSL, combined with strong problem-solving and trouble-shooting skills, excellent communication skills and the ability to contribute to a high performing team / F( s; a: R) d. C8 V
Location: Edmonton + m, R9 |! {$ `7 U8 p' m2 [
Duration:
' K; z4 ^* E2 i1 \# yJob Type: PART TIME/FULL TIME ! u: V; y; W5 q: ]" n8 L9 o
Positions Available: 1 ! R5 [% ^5 ?4 y8 |: d8 o
Hours per week: 25-40
+ ?3 c( B4 R- M$ [! Z. H) }, qPosition Start Date: Immediate Opening
w2 g8 |9 d" R& Z7 \5 S7 E- ]2 oApplication Deadline: Jun 30, 2005 ( c% }$ e8 X$ `$ m$ H# `
Remuneration: Salary/month -or- Hourly $ i% ^* m! z4 t: z: l4 C
Min: Rate: 15.74
" W4 f! o/ n3 l# m. H+ C1 BMax:
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Application Instructions: To apply for this exciting opportunity, visit our website at www.telus.com, go to About TELUS, Careers and complete an on-line application for Help Desk Analyst, Posting ADV114.
4 l+ {* `0 _' V$ t+ ]Notes: 2 J8 N/ E9 c$ q# r+ w6 ~
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9 e2 n3 p4 P. M8 F9 J: t- ZEmployer: TELUS
2 Q: F# ^4 r' `2 V9 E1 w5 fBranch: HUMAN RESOURCES
0 \0 }$ s0 o& [1 P, lAddress: 1N - 10020 100 ST : f, o% p+ N9 P# G" Y
City: EDMONTON
, D5 j" i% [9 Y1 ^Province: AB + C; g. }8 o2 B
Postal Code: T5J 0N5 ! U8 k" S4 t0 ?2 {4 z, `0 T% C
Web Address: http://www.telus.com
! x, }7 @% |! OContact: JONELLE PALAFOX
$ K" Y; t4 E2 w9 Y; nContact Title: RECRUITMENT COORDINATOR
. w. T* a! O4 d8 w6 ~) EFax: 2 X/ V- y M) e3 E: @9 R; W
Email Address: |
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