Help Desk Analyst (ADV114)

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Position Title: Help Desk Analyst (ADV114)
5 C; J* _5 j* gJob Description/Duties: TELUS has immediate opportunities for Help Desk Analysts. As a member of the National Services Support Help Desk, you will deliver technical and non-technical solutions to our voice and internet customers. Utilizing the latest technologies, you will use your strong communication skills and superior trouble-shooting abilities to provide effective solutions. You will be operating in a fast-paced Call Centre with operations spanning 24 hours a day, 7 days a week. If you are interested in joining a dynamic area of TELUS and possess demonstrated knowledge of the Internet including knowledge of PCs, TCP/IP, Dial-up and ADSL, combined with strong problem-solving and trouble-shooting skills, excellent communication skills and the ability to contribute to a high performing team, we would love to hear from you! TELUS offers a competitive starting salary of $15.74/hour, paid training at no cost, as well as ongoing development and career pathing opportunities.  
Qualifications: Demonstrated knowledge of the Internet including knowledge of PCs, TCP/IP, Dial-up and ADSL, combined with strong problem-solving and trouble-shooting skills, excellent communication skills and the ability to contribute to a high performing team
Location: Edmonton
Duration:  
Job Type: PART TIME/FULL TIME
Positions Available: 1
Hours per week: 25-40
Position Start Date: Immediate Opening
Application Deadline: Jun 30, 2005
Remuneration: Salary/month -or- Hourly
/ ]0 q2 O$ c3 w  P* c3 E$ z0 wMin:    Rate: 15.74
$ L5 Z6 z. y( C( \3 x' yMax:        
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* K0 V$ P3 J  G% zApplication Instructions: To apply for this exciting opportunity, visit our website at www.telus.com, go to About TELUS, Careers and complete an on-line application for Help Desk Analyst, Posting ADV114.
1 Y& k& ]7 G, CNotes:  
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7 N8 w2 h- V0 J  k9 IEmployer: TELUS
3 f3 N9 L8 i1 z' u7 A. j- Y: IBranch: HUMAN RESOURCES
+ M$ i; U% }0 x6 J4 f3 b4 |5 GAddress: 1N - 10020 100 ST
City: EDMONTON
( _0 F# x9 X% P" Q0 B6 g3 k; ZProvince: AB
- h0 E  t' \% `- p. I. C4 EPostal Code: T5J 0N5
Web Address: http://www.telus.com
. e( s! y2 j5 k, W3 N; G0 jContact: JONELLE PALAFOX
Contact Title: RECRUITMENT COORDINATOR
Fax:  
0 s  I  P# _0 p9 }% A& KEmail Address: