Help Desk Analyst (ADV114)

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Position Title: Help Desk Analyst (ADV114)
Job Description/Duties: TELUS has immediate opportunities for Help Desk Analysts. As a member of the National Services Support Help Desk, you will deliver technical and non-technical solutions to our voice and internet customers. Utilizing the latest technologies, you will use your strong communication skills and superior trouble-shooting abilities to provide effective solutions. You will be operating in a fast-paced Call Centre with operations spanning 24 hours a day, 7 days a week. If you are interested in joining a dynamic area of TELUS and possess demonstrated knowledge of the Internet including knowledge of PCs, TCP/IP, Dial-up and ADSL, combined with strong problem-solving and trouble-shooting skills, excellent communication skills and the ability to contribute to a high performing team, we would love to hear from you! TELUS offers a competitive starting salary of $15.74/hour, paid training at no cost, as well as ongoing development and career pathing opportunities.  
4 M2 D7 I, D% |$ l: GQualifications: Demonstrated knowledge of the Internet including knowledge of PCs, TCP/IP, Dial-up and ADSL, combined with strong problem-solving and trouble-shooting skills, excellent communication skills and the ability to contribute to a high performing team
; ~/ m+ h/ y9 c* NLocation: Edmonton
Duration:  
6 a0 {. ~3 N& pJob Type: PART TIME/FULL TIME
Positions Available: 1
+ W- u; I4 g3 C0 a8 Y) H5 [Hours per week: 25-40
Position Start Date: Immediate Opening
* V! A) M* k3 s8 L- M- v) `* QApplication Deadline: Jun 30, 2005
Remuneration: Salary/month -or- Hourly
9 k7 ]7 u/ ]4 ~# n( |( FMin:    Rate: 15.74
Max:        
! K9 U, ~) c( c) S7 `
Application Instructions: To apply for this exciting opportunity, visit our website at www.telus.com, go to About TELUS, Careers and complete an on-line application for Help Desk Analyst, Posting ADV114.
+ X6 i: X$ L7 E, x. V& oNotes:  
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Employer: TELUS
Branch: HUMAN RESOURCES
4 F* \8 I. t6 w$ \9 X+ fAddress: 1N - 10020 100 ST
City: EDMONTON
) v" y: h* _0 i& ]Province: AB
Postal Code: T5J 0N5
, k0 `$ I# J1 HWeb Address: http://www.telus.com
7 S; @1 X5 z& P8 R! S# k, {Contact: JONELLE PALAFOX
/ Y, T7 q( A$ g  E: l4 r( A  F" kContact Title: RECRUITMENT COORDINATOR
2 ~  O$ D" W& g% ]- HFax:  
Email Address: