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Position Title: Help Desk Analyst (ADV114)
' _5 \% R& X) {# p! g9 Q; D4 ]0 jJob Description/Duties: TELUS has immediate opportunities for Help Desk Analysts. As a member of the National Services Support Help Desk, you will deliver technical and non-technical solutions to our voice and internet customers. Utilizing the latest technologies, you will use your strong communication skills and superior trouble-shooting abilities to provide effective solutions. You will be operating in a fast-paced Call Centre with operations spanning 24 hours a day, 7 days a week. If you are interested in joining a dynamic area of TELUS and possess demonstrated knowledge of the Internet including knowledge of PCs, TCP/IP, Dial-up and ADSL, combined with strong problem-solving and trouble-shooting skills, excellent communication skills and the ability to contribute to a high performing team, we would love to hear from you! TELUS offers a competitive starting salary of $15.74/hour, paid training at no cost, as well as ongoing development and career pathing opportunities. y3 e2 M: b6 c& P/ o) d
Qualifications: Demonstrated knowledge of the Internet including knowledge of PCs, TCP/IP, Dial-up and ADSL, combined with strong problem-solving and trouble-shooting skills, excellent communication skills and the ability to contribute to a high performing team / Y r2 t2 H0 r" @
Location: Edmonton ( d( |- j! c8 a5 R3 n8 C1 @6 e2 {
Duration:
3 [$ ?$ ?; C7 m0 N6 K; YJob Type: PART TIME/FULL TIME & y2 v8 e1 d: `$ W9 s9 M- A
Positions Available: 1
+ b% M3 C/ N$ ]) V7 d5 c6 EHours per week: 25-40
/ s0 [" O: D( ?% ?2 jPosition Start Date: Immediate Opening ; N) G. }2 H$ Z; m7 ~, p
Application Deadline: Jun 30, 2005
: u0 { A! J0 K3 ] u, ~4 j; ~* }Remuneration: Salary/month -or- Hourly
; R b( X1 w5 q/ U5 d' OMin: Rate: 15.74 ; M! |& V1 c7 g4 `
Max:
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Application Instructions: To apply for this exciting opportunity, visit our website at www.telus.com, go to About TELUS, Careers and complete an on-line application for Help Desk Analyst, Posting ADV114. , }+ u" @# N% i7 s @ n/ G
Notes:
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Employer: TELUS
( Y) ?8 v z0 `Branch: HUMAN RESOURCES
) J! H$ [# Z4 w' ^ HAddress: 1N - 10020 100 ST ' w+ Q' B0 n7 `
City: EDMONTON ! m0 d5 m1 H/ }0 L( Q2 ~
Province: AB
1 N, R/ f, q& R/ Q! Z( a! yPostal Code: T5J 0N5
. g: k5 @, m- Z$ M( F* `Web Address: http://www.telus.com / M5 v* c* B- i9 o5 D7 v
Contact: JONELLE PALAFOX
( x0 |, `6 ?- s7 N* P! z8 zContact Title: RECRUITMENT COORDINATOR 3 G7 @) U9 K$ q
Fax:
# Z7 b/ i( x. S2 H7 Z' I" tEmail Address: |
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