汇丰银行-Customer Service Representative (12-month contract)

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' @/ C! X( f/ s6 h: w2 E9 DPosition：Customer Service Representative (12-month contract)
9 g% `% [  c% r% ?) |: X5 e8 ?: gWorking Location：Canada-Ontario-Toronto
4 Y5 X: ^+ F/ y* s: X: S5 {+ K) hLanguage: English

岗位名称：客服代表
企业名称：加拿大汇丰银行
5 n6 ?- I; A- s% ?# `工作地点：加拿大多伦多
: @5 ?2 ~- X, e# q" [- H) ?语言要求：英语
3 X3 z5 V2 U5 n1 @
How To Apply
HSBC only accepts the official application via the following link.
6 g; r! g9 c: h4 I点击申请-Click here to apply
如何申请
HSBC授权加华招聘发布职位信息，申请流程完全遵守HSBC要求的官网流程。
不接受电话或者邮件申请，点击以上链接申请。

Knowledge & Experience / Qualifications:
: L( b4 {% x" G5 i) v- Secondary school graduate
" [& w  F- c# R3 V5 X, N0 E* a8 ~- Minimum 6 months experience in a related role.
- Team player and development minded.
- Strong communication (verbal and written), customer service, and interpersonal skills.
5 b. R4 o: V1 e' N2 H: K3 v( ?4 |- Ability to learn and operate new software and technology.
- Detailed orientated with good time management and organizational skills.
- Ability to multi-task, and work independently.
- Professional appearance and attitude.
) U7 V# @# w5 j% J- Previous customer service/banking industry experience an asset.
) X0 ?; a+ T  d: \9 J1 |1 M/ T% [$ t7 v- Ability to handle large volumes, tight turnarounds, and multiple deadlines.
) Q' `; E1 l. ^3 c/ K- Some experience with conflict resolution required.
- Cantonese and Mandarin language skills an asset.