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鲜花(1394) 鸡蛋(16)
发表于 2004-11-3 21:38 | 显示全部楼层 |阅读模式
老杨团队,追求完美;客户至上,服务到位!
这两天网站总有问题,我跟鬼子反映了问题,他们说没发现。谁能帮我写一个回复?
, ^: b& C+ S- N) S. C下面是我们之间的通信:
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I have browsed various pages on your site, with no error. On what specific
# j1 [0 C. \0 I6 H9 V1 bURL are you receiving this error message? Please do advise.
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+ L4 D5 R* V6 Z) U. f9 z$ dThank you,9 m$ `, C& C! `
Derek D. Newton, 1 D8 E' i3 N# r6 M4 H- D* |
Network Operations Center, Tera-byte.com
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) ~; h! K$ W2 P+ D. p8 A) P" c# Jfanyang_ect@hotmail.com wrote (Wed, Nov 3 2004 18:24:36):
3 S) H: t; t5 i& u. @  J' g) D> Hello Mr. Smith,% l, N5 Y  j( ~' T% p
> 9 H; ^2 ?2 G& x: z, V5 G+ M& l
> Thank you for your reply. But I met the same problem many times today and
( j9 o. C$ G' q( r1 fmany visiters have the same porblem. Would you please check
( p( Z8 G7 v# n" @8 z* M; dhttp://www.edmontonchina.com again? Maybe the first time is OK, but when you
. `% d" R9 b# V8 A; J# {click many links you will find the problem. Thanks.7 ]' H8 u8 i( G) X9 w' Z
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> The problem is:
* ~5 Z$ X' k9 c7 z% R4 A6 B> Internal Server Error
0 i# M8 U, ?; V> The server encountered an internal error or misconfiguration and was unable
3 h$ k1 Q" ~( lto complete your request.
1 }! ^; o1 K9 R4 \' v> Please contact the server administrator, webmaster@edmontonchina.com and ; S  C  B# ~9 d
inform them of the time the error occurred, and anything you might have done
, J. X% r! u1 e3 R0 m# Nthat may have caused the error.
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> More information about this error may be available in the server error log. % v5 }% c9 o; y% {5 f
>
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0 e1 o2 k9 s+ e% u! [" v# }( s> ----------------------------------------------------------------------------
3 g$ w) F, M* W7 d----
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, G% M7 u2 [& }0 M9 d; l4 h; u# ~> Apache/1.3.27 Server at www.edmontonchina.com Port 807 L8 \8 A4 @" @. I
> ----- Original Message -----
& V( E" c7 g8 Z8 Q> From: "Martin Smith via RT" <support@tera-byte.com>2 F" Z5 O7 [% l: z6 A
> To: <fanyang_ect@hotmail.com>" m0 ~% O2 E( [+ o
> Sent: Tuesday, November 02, 2004 9:40 PM9 M- x5 {# \! w: c' t
>
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$ C, ]$ ]1 A' m9 O( K+ ]* F> > Your website seems to be coming up fine right now., [+ Z) e# j& i; T9 v
> >
3 e+ {* a: \  n> > Feel free to contact us again if you have further questions.) q# `" Y, ~9 B, |% ]' ^7 _
> > ) y8 f4 R4 G" i) I( Y4 t
> > Martin Smith  P. x4 w& ]  O+ Y0 W/ l5 C; S
> > Network Operations Centre
$ z/ D6 g$ c* |7 J> > Tera-Byte DOT COM, Inc.
鲜花(0) 鸡蛋(0)
发表于 2004-11-3 22:15 | 显示全部楼层
Hello Mr. Newton,$ H% t4 x" i! m

4 r+ H4 }: N# D* \) ?, E& c* _This error message has showed several times when I get to browse a topic, create a  new topic or reply a topic. For example, sometime when I open a topic, the message will show up. But it will be fine after I keep refreshing the URL 4 to 5 times. There is no special page with the problem. It could happen on every page.  Other visitors have reported the same problem recently.
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I hope this information is helpful for you. And I will very appreciated if you can solve this problem as soon as possible.
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[ Last edited by 水上村 on 2004-11-4 at 01:21 AM ]
鲜花(1394) 鸡蛋(16)
 楼主| 发表于 2004-11-3 23:01 | 显示全部楼层
多谢水上村,照你写的发出去了。
鲜花(0) 鸡蛋(0)
发表于 2004-11-3 23:30 | 显示全部楼层
老杨团队 追求完美
不谢,都是自己的事儿。:lol:
鲜花(0) 鸡蛋(0)
发表于 2004-11-4 05:25 | 显示全部楼层
不错不错,都是好同志!!!!:P
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