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鲜花(1394) 鸡蛋(16)
发表于 2004-11-3 21:38 | 显示全部楼层 |阅读模式
老杨团队,追求完美;客户至上,服务到位!
这两天网站总有问题,我跟鬼子反映了问题,他们说没发现。谁能帮我写一个回复?! J4 F# I1 W* M# x1 b
下面是我们之间的通信:# ?: E+ ^" w3 q' G! V

, Q. S4 |9 H2 b0 I7 kI have browsed various pages on your site, with no error. On what specific
! u" i/ @; e$ r% N, z4 ]URL are you receiving this error message? Please do advise.% B6 p: H# r$ d: ]

3 h1 ]$ r, o: \Thank you,
- x( T2 r5 T; b" z0 u& ^Derek D. Newton,
8 M$ j; {  U  B4 A; g& B9 M1 TNetwork Operations Center, Tera-byte.com7 q9 V2 u$ L( e) |# I2 r+ \6 Q2 Z& k
0 G- A/ a( v: @) c  e5 P

. ]# C. r9 ?0 s  s7 K# L+ n9 U; t: ]fanyang_ect@hotmail.com wrote (Wed, Nov 3 2004 18:24:36):9 S' v. r3 S& H
> Hello Mr. Smith,
, z* r# Z/ d4 I& g7 [>
! b; `  m7 k$ J4 o> Thank you for your reply. But I met the same problem many times today and ) r+ `* r) j  V1 x4 x
many visiters have the same porblem. Would you please check
' v2 g: j6 g' ]. m1 S  f1 Uhttp://www.edmontonchina.com again? Maybe the first time is OK, but when you
- r; x. B* {6 a9 i: _; Y; }click many links you will find the problem. Thanks.# a2 x# c; c! U6 ~
> 7 C" o' U: w  |- k7 c# V" `$ [
> The problem is:4 Y4 K1 f8 u' n' [1 T
> Internal Server Error
  L! Q4 k$ w+ ^) e# `7 a  B> The server encountered an internal error or misconfiguration and was unable , k( ^4 w6 ?1 x
to complete your request.
- r! T/ o- l0 R. t, _- e> Please contact the server administrator, webmaster@edmontonchina.com and
5 y4 N+ O7 o' R& w( |8 H  ^inform them of the time the error occurred, and anything you might have done
4 Q" m# Q* H  H' `. F3 \that may have caused the error.
# o4 e0 h$ [4 x> & b' |0 M6 w1 f5 @# K! r
> More information about this error may be available in the server error log.
9 U/ @% b2 }' ]+ i+ f4 }/ B>
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> ! N, e! F' i# z5 r) Q! @
> ----------------------------------------------------------------------------; m3 e) `2 P: @8 C9 K
----
" H2 i( ?6 |) I, A2 H> , G8 a9 G( X, j1 e& H
> Apache/1.3.27 Server at www.edmontonchina.com Port 80- C# Z$ W# u2 P% t
> ----- Original Message -----
! X9 q& z9 i& n- Y) n> From: "Martin Smith via RT" <support@tera-byte.com>
) [+ ^# k/ u, ^! w3 ?! R& l$ E> To: <fanyang_ect@hotmail.com>' g0 G3 X! g2 F# Q+ e
> Sent: Tuesday, November 02, 2004 9:40 PM
' B( n5 a0 O' N  O! s>
2 ~4 {4 j! E% Q2 K$ {& |, P# L> ( Y! Q- A, o0 }# v2 D3 |! c* G
> > Your website seems to be coming up fine right now.
( A6 x1 P& j4 w% K  a> > ( T/ h! \& s5 C0 V7 B
> > Feel free to contact us again if you have further questions.: n# T/ q& U4 N
> >
  O  y0 p% A2 A> > Martin Smith
9 R( ^' ?' `8 T0 y" a, E3 {> > Network Operations Centre
9 v0 ~$ ~6 a7 Z5 a> > Tera-Byte DOT COM, Inc.
鲜花(0) 鸡蛋(0)
发表于 2004-11-3 22:15 | 显示全部楼层
Hello Mr. Newton,8 u- Z1 t( i# }

2 @% Q7 L! {5 U" d) {This error message has showed several times when I get to browse a topic, create a  new topic or reply a topic. For example, sometime when I open a topic, the message will show up. But it will be fine after I keep refreshing the URL 4 to 5 times. There is no special page with the problem. It could happen on every page.  Other visitors have reported the same problem recently.
* u7 [. u$ e( V  T3 q1 O
0 J( ^. C. t! E" X# HI hope this information is helpful for you. And I will very appreciated if you can solve this problem as soon as possible.% i- C" K4 j# o  s4 V8 L5 T
- K1 @; ]/ |; {
[ Last edited by 水上村 on 2004-11-4 at 01:21 AM ]
鲜花(1394) 鸡蛋(16)
 楼主| 发表于 2004-11-3 23:01 | 显示全部楼层
多谢水上村,照你写的发出去了。
鲜花(0) 鸡蛋(0)
发表于 2004-11-3 23:30 | 显示全部楼层
老杨团队 追求完美
不谢,都是自己的事儿。:lol:
鲜花(0) 鸡蛋(0)
发表于 2004-11-4 05:25 | 显示全部楼层
不错不错,都是好同志!!!!:P
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