Hape International Inc.

33118188

, T3 n; c. x1 d, i8 J. y, uPosition: Hape Order Processing & Logistic & Inventory Coordinator
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! I+ C; j& R0 BType: Full Time
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Company Address:

3 G6 s3 x! V# r4 [' eHaPe International Inc
199 Pembina Road – 2nd Floor
Sherwood Park, AB
T8H 2W8

# s/ H% `! @- k  }Job Description
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Requirements:

- Carefulness and Accuracy about data checking and data entry.
- Attendance is key factor
- Must be detail oriented with the ability to multi-task and strong time management skills
- Thinking and working logistically,  responsibly, independently, accurately and timely.
- Excellent written and verbal communication skills.
5 P. K! |/ B+ d1 }7 ^0 I5 K: ]0 g- Teamwork request - Works well with others and independently. Work needs to be done in time manner.
1 O& R/ t" V, J3 K- Intermediate to advanced Microsoft Office skills, particularly with Excel, Word and Outlook. Strong Excel skills is required.
- Could handle high pressure work and cold calls.
- Working Hour request: 7:00 am – 3:30 pm with 1 hour break in between (Monday to Friday except statutory holiday)
) s+ {# C, T" Q: }- W+ P- Overtime may be require during Oct – Dec busy season.
- Bilingual in Mandarin and English is required
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Job Duties:

9 h! J7 e2 Z, D* W; X# F/ ^/ [; {I.        Order Related

1 J; a1 i; f4 B0 h7 \" Y- Check order Accuracy in time manner
0 R6 e$ o# X; O/ y- Order Acknowledge by email
. D3 t* Z5 x& H: ~* j- Order Checking according to guideline
- Order/Data entry Accuracy in time manner
- Charge Credit Card to approve payment
. S0 d  U: J3 F) s# L8 r. v- Send orders to warehouse to process
- Communicate with warehouse if there is any special request or Inventory Shortage
- Follow up and report about order status
- Ensuring the safe and timely pick-up and delivery of shipments.
- Monitoring shipments, costs, timelines, and productivity.
- Addressing and resolving shipment and inventory issues independently
* k& b0 R$ p. n. C' j" ^- _/ k" n* r- Submit ASN and invoice on Customer Portal in Time Manner.
- Submit weekly inventory update on assigned Portal
- Point of contact with warehouse for all related matters
4 N! I, q+ m0 L* s! V2 {- Point of contact with Factory in China
- Check Customer credit and fill backorders accordingly
2 O4 t. f- I4 i' l- Communicate with warehouse for shipment shortage
! k1 N; Q& g! T% L1 _- Coordinate and investigate client logistic associated charge backs like shortages, lost/ damage product in transit and missed deliveries with     account representative
$ k1 ^  j/ g: |$ ~1 {( C- Submit claim with Fedex or LTL carriers. Follow up from A to Z.
- EDI accounts related work and others as required
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II.        Logistic:
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6 b# ^  ?$ G0 G. o3 m- Organizing and managing inventory, storage, and transportation.
9 ^6 P; w6 D' R# O- Analyzing and optimizing logistical procedures
- Recommend most efficient means of transportation needs and procedures.
1 o5 ?' r1 `0 O0 D9 |7 Q1 X- Support monthly summary of transporter scorecard reports along with tracking metrics.
- Perform on going evaluation and review of transportation arrangement for constant improvement opportunities.
- Collect scorecard metrics and ensure to persuade changes with suppliers.
- Investigate alternative distribution processes effectiveness for definite customers as required.
- Identify sensitive clients and interact special customer requirements with carriers.
; c- m! k/ H8 [' r, e- V- Develop and present status reports to improve and supervise logistics order performance.
- Instruct carrier agents and supervise for ample action and results concerning transportation.
- Identify best cost effective procedure of transportation.
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III.        Others:

- Respond to customer & Internal team’s inquiries and ability to solve problems
- Be fully responsible. Inquiries need to be followed from A to Z on your own and in time manner
- Work out Sales or Inventory related Reports on Monthly Basis or others as required
- Work out Weekly Sales Report
- Data Analysis on Weekly Sales Through Report for 2-5 key accounts
- Update system with Shipping information at order level
% Y7 K- y5 S5 H' y" Y- Assist Auditing’s request for Order Processing related procedures
/ m! X, w; K2 w& V8 k2 A% L2 b/ L- Customer Service and other duties as required.

0 v* V* H1 e2 I4 t$ c9 V* gPlease submit your resume to info@hapetoys.com, thank you!

33118188

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