Hape International Inc.

33118188

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Position: Hape Order Processing & Logistic & Inventory Coordinator
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/ N7 w" U" l. d6 s6 s4 H  Q5 `+ u3 sType: Full Time
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( U" w1 {- O1 k8 ^Company Address:

HaPe International Inc
199 Pembina Road – 2nd Floor
Sherwood Park, AB
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$ Z8 J( q- y4 A5 [0 Q- YJob Description
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8 d" t/ X, H/ TRequirements:

1 D. o+ [& d$ I" P8 Y: ]# ^: |0 [- Carefulness and Accuracy about data checking and data entry.
; F* _6 V' M2 P- Attendance is key factor
- Must be detail oriented with the ability to multi-task and strong time management skills
- Thinking and working logistically,  responsibly, independently, accurately and timely.
- Excellent written and verbal communication skills.
- Teamwork request - Works well with others and independently. Work needs to be done in time manner.
- Intermediate to advanced Microsoft Office skills, particularly with Excel, Word and Outlook. Strong Excel skills is required.
. C5 T/ m7 b0 x" P- Could handle high pressure work and cold calls.
- Working Hour request: 7:00 am – 3:30 pm with 1 hour break in between (Monday to Friday except statutory holiday)
- Overtime may be require during Oct – Dec busy season.
" {/ P0 @7 n9 A' J! m$ C- Bilingual in Mandarin and English is required
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7 @6 f7 [' ?% qJob Duties:

/ H! D3 H) r! X7 b1 l, iI.        Order Related
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8 ?9 w' h: \" L4 Q5 D6 H3 t" e- Check order Accuracy in time manner
$ f! s9 C. v# E) c+ p- Order Acknowledge by email
- Order Checking according to guideline
- Order/Data entry Accuracy in time manner
- Charge Credit Card to approve payment
  V/ q# g9 R4 d5 a/ g- Send orders to warehouse to process
- Communicate with warehouse if there is any special request or Inventory Shortage
' y9 W- b: w! F8 a, ^& P- Follow up and report about order status
9 ~- B* K: p6 g. F. d- Ensuring the safe and timely pick-up and delivery of shipments.
- Monitoring shipments, costs, timelines, and productivity.
4 r& e# d+ i* n1 v; a# i- Addressing and resolving shipment and inventory issues independently
- u  F2 k5 [, u6 N0 Z. z1 F1 z- Submit ASN and invoice on Customer Portal in Time Manner.
5 N3 d; W% [8 s  y! k5 R- Submit weekly inventory update on assigned Portal
- Point of contact with warehouse for all related matters
- Point of contact with Factory in China
- Check Customer credit and fill backorders accordingly
- Communicate with warehouse for shipment shortage
- Coordinate and investigate client logistic associated charge backs like shortages, lost/ damage product in transit and missed deliveries with     account representative
2 p- X% c" V1 r- d9 Z- Submit claim with Fedex or LTL carriers. Follow up from A to Z.
- EDI accounts related work and others as required
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% j6 A2 V8 m# e8 HII.        Logistic:
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- Organizing and managing inventory, storage, and transportation.
8 v' Y5 w5 r# A- Analyzing and optimizing logistical procedures
7 S' G: ^" V2 Y6 O4 M- Recommend most efficient means of transportation needs and procedures.
- Support monthly summary of transporter scorecard reports along with tracking metrics.
* x# @5 K8 x% g; O/ {/ U- Perform on going evaluation and review of transportation arrangement for constant improvement opportunities.
# O7 B! j) R) h, E' B+ L  l. s- Collect scorecard metrics and ensure to persuade changes with suppliers.
- Investigate alternative distribution processes effectiveness for definite customers as required.
- Identify sensitive clients and interact special customer requirements with carriers.
" Y) z' h) I! q! u; t- Develop and present status reports to improve and supervise logistics order performance.
8 [8 h/ X4 y" U- Instruct carrier agents and supervise for ample action and results concerning transportation.
- Identify best cost effective procedure of transportation.
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III.        Others:
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- Respond to customer & Internal team’s inquiries and ability to solve problems
. [) r4 v. Q% I; p( U- Be fully responsible. Inquiries need to be followed from A to Z on your own and in time manner
1 s% _7 n. v! E+ l( r: z+ @- Work out Sales or Inventory related Reports on Monthly Basis or others as required
- Work out Weekly Sales Report
. [& U2 a. ]1 G+ z, u0 [# l- Data Analysis on Weekly Sales Through Report for 2-5 key accounts
- Update system with Shipping information at order level
8 i+ o! @" B! m, p% K5 ~- Assist Auditing’s request for Order Processing related procedures
- O2 `/ z4 _, w$ }# ?- Customer Service and other duties as required.
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Please submit your resume to info@hapetoys.com, thank you!

33118188

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