Hape International Inc.

33118188

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& p9 {2 F& {/ pPosition: Hape Order Processing & Logistic & Inventory Coordinator

3 j7 L  _; D$ ]0 u* o$ f8 _+ n4 U' ?Type: Full Time
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Company Address:
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HaPe International Inc
199 Pembina Road – 2nd Floor
: ]0 F. G# |% `. Y4 GSherwood Park, AB
  C2 G+ I0 E$ V! [6 D3 c5 e  ?1 BT8H 2W8

9 p! D6 D' J0 _; j! ^- yJob Description

4 g$ N( ]& G% A- D' H( a& yRequirements:
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- Carefulness and Accuracy about data checking and data entry.
- Attendance is key factor
8 ]# ]* r- k% }$ W- Must be detail oriented with the ability to multi-task and strong time management skills
" D6 y1 `: Q- N5 R" ]! k- Thinking and working logistically,  responsibly, independently, accurately and timely.
9 l0 j, ^/ r9 I6 A6 o3 h- Excellent written and verbal communication skills.
- Teamwork request - Works well with others and independently. Work needs to be done in time manner.
) K8 g- |- c- L) w; U- F- Intermediate to advanced Microsoft Office skills, particularly with Excel, Word and Outlook. Strong Excel skills is required.
- Could handle high pressure work and cold calls.
! e8 t& t: o5 [- Working Hour request: 7:00 am – 3:30 pm with 1 hour break in between (Monday to Friday except statutory holiday)
- Overtime may be require during Oct – Dec busy season.
- Bilingual in Mandarin and English is required

& w& |+ I* [  j- r6 P/ aJob Duties:

I.        Order Related

- Check order Accuracy in time manner
% x( W( n. }& E. ]% H- Order Acknowledge by email
- Order Checking according to guideline
- Order/Data entry Accuracy in time manner
% N: w- v' F1 z7 w! o9 d% |  Y' d& ]: D- Charge Credit Card to approve payment
- Send orders to warehouse to process
/ i- v4 c0 T" _, _- \; l- Communicate with warehouse if there is any special request or Inventory Shortage
- Follow up and report about order status
0 H) l0 H; s6 \- j7 U- Ensuring the safe and timely pick-up and delivery of shipments.
' j* o# h  ]; f* v8 e- Monitoring shipments, costs, timelines, and productivity.
2 ?" G' Z$ X9 m2 ]: Z8 m- Addressing and resolving shipment and inventory issues independently
0 ^0 f( a+ S( n' n0 X- Submit ASN and invoice on Customer Portal in Time Manner.
% O  w  ]5 t, ]  A( L! B- Submit weekly inventory update on assigned Portal
- Point of contact with warehouse for all related matters
- Point of contact with Factory in China
- Check Customer credit and fill backorders accordingly
* W' o2 x! q! e4 M  s- Communicate with warehouse for shipment shortage
- Coordinate and investigate client logistic associated charge backs like shortages, lost/ damage product in transit and missed deliveries with     account representative
- Submit claim with Fedex or LTL carriers. Follow up from A to Z.
2 s7 ]7 B; g6 L5 r# R: n4 B: T* q- EDI accounts related work and others as required
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II.        Logistic:

- Organizing and managing inventory, storage, and transportation.
! p& z9 c, T0 q( E/ t$ p- y+ L- Analyzing and optimizing logistical procedures
" t2 R" x2 B; }( S- Recommend most efficient means of transportation needs and procedures.
- Support monthly summary of transporter scorecard reports along with tracking metrics.
- Perform on going evaluation and review of transportation arrangement for constant improvement opportunities.
1 P9 z8 G3 y) F; p5 H# `- Collect scorecard metrics and ensure to persuade changes with suppliers.
( t& _# K3 D/ A. a- H4 |6 S" K- Investigate alternative distribution processes effectiveness for definite customers as required.
! @5 x$ G# G( i# t* L9 K- Identify sensitive clients and interact special customer requirements with carriers.
: w- a/ \/ ]1 l# }- Develop and present status reports to improve and supervise logistics order performance.
- Instruct carrier agents and supervise for ample action and results concerning transportation.
# ]+ q- B" q$ X, E1 z+ w- R- D- Identify best cost effective procedure of transportation.
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III.        Others:
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- Respond to customer & Internal team’s inquiries and ability to solve problems
" a4 {9 h- m( y0 {3 K( R- Be fully responsible. Inquiries need to be followed from A to Z on your own and in time manner
: F# Z- W5 I& i- Work out Sales or Inventory related Reports on Monthly Basis or others as required
- Work out Weekly Sales Report
0 s* _. S0 `  z" K- Data Analysis on Weekly Sales Through Report for 2-5 key accounts
- Update system with Shipping information at order level
- Assist Auditing’s request for Order Processing related procedures
- `( {2 Y. P( F# F' E, t6 d- Customer Service and other duties as required.
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Please submit your resume to info@hapetoys.com, thank you!

33118188

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