Hape International Inc.

33118188

Position: Hape Order Processing & Logistic & Inventory Coordinator

& p+ f: F% V7 H9 gType: Full Time

Company Address:
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2 |( g  `- x0 UHaPe International Inc
/ `7 f. Z; q* C; E199 Pembina Road – 2nd Floor
Sherwood Park, AB
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# x7 I0 U) m3 y1 b( P+ IJob Description

9 {- A0 `2 m; L0 dRequirements:

) O$ l" N) C% ^2 k7 v( q- Carefulness and Accuracy about data checking and data entry.
- Attendance is key factor
* r0 B6 `8 v8 q- Must be detail oriented with the ability to multi-task and strong time management skills
5 V" x2 p8 k+ j& M- [" N- Thinking and working logistically,  responsibly, independently, accurately and timely.
- Excellent written and verbal communication skills.
- Teamwork request - Works well with others and independently. Work needs to be done in time manner.
- Intermediate to advanced Microsoft Office skills, particularly with Excel, Word and Outlook. Strong Excel skills is required.
4 E$ b. b0 ]0 L5 z' Y- Could handle high pressure work and cold calls.
- Working Hour request: 7:00 am – 3:30 pm with 1 hour break in between (Monday to Friday except statutory holiday)
- Overtime may be require during Oct – Dec busy season.
- Bilingual in Mandarin and English is required

Job Duties:
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* R( v" ~1 `; zI.        Order Related

- Check order Accuracy in time manner
" v, L, k. ^5 K7 S9 w3 h( k9 L- Order Acknowledge by email
9 |$ o4 D4 J9 X" T, |) a: {- x+ ?- Order Checking according to guideline
- Order/Data entry Accuracy in time manner
- Charge Credit Card to approve payment
- Send orders to warehouse to process
5 P, m( e( ?- o$ X3 p4 b- Communicate with warehouse if there is any special request or Inventory Shortage
- Follow up and report about order status
. a% c# e  M( C- L; w9 @- Ensuring the safe and timely pick-up and delivery of shipments.
- Monitoring shipments, costs, timelines, and productivity.
- Addressing and resolving shipment and inventory issues independently
) _3 L! u  m7 h3 N  T) e- Submit ASN and invoice on Customer Portal in Time Manner.
- Submit weekly inventory update on assigned Portal
' C: b/ v9 h8 }7 l! x6 B1 k- Point of contact with warehouse for all related matters
- Point of contact with Factory in China
- Check Customer credit and fill backorders accordingly
- Communicate with warehouse for shipment shortage
' p, J1 x7 Q( d, T. c$ `+ q- Coordinate and investigate client logistic associated charge backs like shortages, lost/ damage product in transit and missed deliveries with     account representative
/ f. Q6 ~1 Q3 j& d) R4 _& Q8 U- Submit claim with Fedex or LTL carriers. Follow up from A to Z.
& C1 c8 w; j/ C0 c' W: G- EDI accounts related work and others as required
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- @) d' ]4 T! P6 }1 d8 bII.        Logistic:

) a2 a% ^: v$ L+ w% H- Organizing and managing inventory, storage, and transportation.
% E7 F$ X5 x1 B$ O- Analyzing and optimizing logistical procedures
) k; G2 Q( K. X! Y7 r- Recommend most efficient means of transportation needs and procedures.
- Support monthly summary of transporter scorecard reports along with tracking metrics.
9 @- `1 v- {  K7 D- B6 T( P9 r- Perform on going evaluation and review of transportation arrangement for constant improvement opportunities.
- Collect scorecard metrics and ensure to persuade changes with suppliers.
% ~6 i# R, f/ Y0 S1 v2 u% x% s- ^- Investigate alternative distribution processes effectiveness for definite customers as required.
% `) s) `/ j( c" @! h- Identify sensitive clients and interact special customer requirements with carriers.
1 W1 b4 L: X) F6 T# ^- Develop and present status reports to improve and supervise logistics order performance.
3 @5 I: s4 C9 D( ^$ }- Instruct carrier agents and supervise for ample action and results concerning transportation.
" ^+ H% ^' G# Z3 t- B  I% u- Identify best cost effective procedure of transportation.
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0 R4 Z! s) R! IIII.        Others:
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- Respond to customer & Internal team’s inquiries and ability to solve problems
3 \3 C, @; d( m- Be fully responsible. Inquiries need to be followed from A to Z on your own and in time manner
- Work out Sales or Inventory related Reports on Monthly Basis or others as required
- Work out Weekly Sales Report
- Data Analysis on Weekly Sales Through Report for 2-5 key accounts
% s/ ]/ z4 a4 H- m& K3 R( i( \4 K1 z- Update system with Shipping information at order level
- Assist Auditing’s request for Order Processing related procedures
- Customer Service and other duties as required.

# Y; l; S: d4 R; aPlease submit your resume to info@hapetoys.com, thank you!

33118188

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