Hape International Inc.

33118188

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Position: Hape Order Processing & Logistic & Inventory Coordinator

Type: Full Time
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Company Address:

HaPe International Inc
199 Pembina Road – 2nd Floor
% R5 A" m( Z( GSherwood Park, AB
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* p: G# ~1 F6 R, v2 FJob Description
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3 M: J9 u& @6 U0 K. jRequirements:

( H6 T2 e/ V- S6 F, Q- Carefulness and Accuracy about data checking and data entry.
- Attendance is key factor
8 Q6 e5 b* u' {8 L. l3 ]6 V( Z0 n- Must be detail oriented with the ability to multi-task and strong time management skills
- Thinking and working logistically,  responsibly, independently, accurately and timely.
- Excellent written and verbal communication skills.
- Teamwork request - Works well with others and independently. Work needs to be done in time manner.
- Intermediate to advanced Microsoft Office skills, particularly with Excel, Word and Outlook. Strong Excel skills is required.
* S% r) C5 M: q6 ?5 u; T1 x) h- Could handle high pressure work and cold calls.
- Working Hour request: 7:00 am – 3:30 pm with 1 hour break in between (Monday to Friday except statutory holiday)
- Overtime may be require during Oct – Dec busy season.
- l5 [, U: }. A/ y+ i/ s- Bilingual in Mandarin and English is required
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Job Duties:
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I.        Order Related

- Check order Accuracy in time manner
- Order Acknowledge by email
, u' N; U7 c  M0 q* B3 J- Order Checking according to guideline
8 D/ |7 G( z* C8 l- Q& @, m- Order/Data entry Accuracy in time manner
- Charge Credit Card to approve payment
1 Q1 M0 V& g' Y6 q4 ?( |- Send orders to warehouse to process
% `( _0 K: K+ \, g- Communicate with warehouse if there is any special request or Inventory Shortage
: {% k- t& e8 b' [- Follow up and report about order status
' f9 _! `8 G* j- Ensuring the safe and timely pick-up and delivery of shipments.
- Monitoring shipments, costs, timelines, and productivity.
5 ?( Q9 l: |* Q" A- T) ?$ T  `: S- Addressing and resolving shipment and inventory issues independently
4 Z0 J! R: N( `/ z; {- Submit ASN and invoice on Customer Portal in Time Manner.
- Submit weekly inventory update on assigned Portal
; \" K, f6 Y6 e% X* i- Point of contact with warehouse for all related matters
- Point of contact with Factory in China
- Check Customer credit and fill backorders accordingly
- Communicate with warehouse for shipment shortage
; V5 l' J0 x) I  F. j, o8 F- `) A- Coordinate and investigate client logistic associated charge backs like shortages, lost/ damage product in transit and missed deliveries with     account representative
: X5 {2 ~2 N% s. a6 S- Submit claim with Fedex or LTL carriers. Follow up from A to Z.
6 {7 C$ L1 L, U8 _- EDI accounts related work and others as required
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& R& Y6 p7 l% cII.        Logistic:
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- Organizing and managing inventory, storage, and transportation.
- Analyzing and optimizing logistical procedures
- Recommend most efficient means of transportation needs and procedures.
- Support monthly summary of transporter scorecard reports along with tracking metrics.
  E8 t' P" ]4 O8 ?/ _- Perform on going evaluation and review of transportation arrangement for constant improvement opportunities.
- Collect scorecard metrics and ensure to persuade changes with suppliers.
9 v& p8 L+ N7 N: Z5 P- Investigate alternative distribution processes effectiveness for definite customers as required.
- Identify sensitive clients and interact special customer requirements with carriers.
6 d. n2 F- M$ d, o  \( J- Develop and present status reports to improve and supervise logistics order performance.
- Instruct carrier agents and supervise for ample action and results concerning transportation.
* W# G3 D3 _  k$ C4 n- Identify best cost effective procedure of transportation.

0 l- x: `; J+ j5 S2 GIII.        Others:
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- Respond to customer & Internal team’s inquiries and ability to solve problems
+ F# f: O9 T' {* u" Z- L- Be fully responsible. Inquiries need to be followed from A to Z on your own and in time manner
- ^6 j8 G, _7 ?: @* R  @- Work out Sales or Inventory related Reports on Monthly Basis or others as required
2 a+ Q+ i* K* Z5 y( T8 n9 v- Work out Weekly Sales Report
- Data Analysis on Weekly Sales Through Report for 2-5 key accounts
1 u; h1 t( X/ a+ v4 \% [- Update system with Shipping information at order level
- Assist Auditing’s request for Order Processing related procedures
4 C8 m: v3 R# M8 Y- Customer Service and other duties as required.
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Please submit your resume to info@hapetoys.com, thank you!

33118188

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