Hape International Inc.

33118188

: ?7 [/ h: B) \7 C. V1 E
/ L! \8 C& @( Z. l, bPosition: Hape Order Processing & Logistic & Inventory Coordinator

Type: Full Time

" m/ L( W6 y7 V3 [$ TCompany Address:

' L1 P3 W2 d0 o; KHaPe International Inc
199 Pembina Road – 2nd Floor
2 ~  D- V( L/ I+ CSherwood Park, AB
: w5 v9 a6 ]) p3 k6 m! `) ZT8H 2W8

Job Description

7 i) I; B4 C( @5 |% ^Requirements:
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! O/ I/ W$ P2 c  x- }7 J- Carefulness and Accuracy about data checking and data entry.
% A* e# ^+ f& f1 ~( G6 H5 c8 b- Attendance is key factor
- Must be detail oriented with the ability to multi-task and strong time management skills
2 @+ ?" j! [3 j0 }9 T  `- Thinking and working logistically,  responsibly, independently, accurately and timely.
- Excellent written and verbal communication skills.
% J8 _! \( A" w; y: n9 c9 [1 Y- Teamwork request - Works well with others and independently. Work needs to be done in time manner.
- Intermediate to advanced Microsoft Office skills, particularly with Excel, Word and Outlook. Strong Excel skills is required.
4 g$ t" y8 R9 [" H% N; z- Could handle high pressure work and cold calls.
6 B% F  _) F$ r' T) B" }- Working Hour request: 7:00 am – 3:30 pm with 1 hour break in between (Monday to Friday except statutory holiday)
- Overtime may be require during Oct – Dec busy season.
- Bilingual in Mandarin and English is required
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& N4 |# T+ j0 U' y+ UJob Duties:

: V# ]: {4 G/ r  Q6 y% ZI.        Order Related
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) o+ Z% x7 \5 E. J1 }* U- Check order Accuracy in time manner
- Order Acknowledge by email
% P4 s! y- u3 T- Order Checking according to guideline
' \' x9 L! ?$ ^) I+ M% \- Order/Data entry Accuracy in time manner
- Charge Credit Card to approve payment
- Send orders to warehouse to process
- Communicate with warehouse if there is any special request or Inventory Shortage
- Follow up and report about order status
- Ensuring the safe and timely pick-up and delivery of shipments.
2 m5 {( C6 j- ?6 @- Monitoring shipments, costs, timelines, and productivity.
- Addressing and resolving shipment and inventory issues independently
8 _3 G4 i# a! |# F- Submit ASN and invoice on Customer Portal in Time Manner.
- Submit weekly inventory update on assigned Portal
; P4 x2 n% j. c; `- Point of contact with warehouse for all related matters
- Point of contact with Factory in China
- Check Customer credit and fill backorders accordingly
- j9 ^; I; r& G" L- Communicate with warehouse for shipment shortage
( I1 X. d9 e# R6 }9 {& k; q- Coordinate and investigate client logistic associated charge backs like shortages, lost/ damage product in transit and missed deliveries with     account representative
- Submit claim with Fedex or LTL carriers. Follow up from A to Z.
, `+ a5 X) W' o$ q. K& p; e0 L, a. @- EDI accounts related work and others as required
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+ w0 W: h% B9 f0 X, W2 q5 RII.        Logistic:
4 O4 U: ^2 ^& i; M
9 y& d6 g+ s( P; L* i6 u9 s- Organizing and managing inventory, storage, and transportation.
6 e8 c8 v5 F, B) d  O5 y5 u6 B. ^: E' p- Analyzing and optimizing logistical procedures
- Recommend most efficient means of transportation needs and procedures.
) D* q* `0 s( \* I3 K; Z- Support monthly summary of transporter scorecard reports along with tracking metrics.
3 O% e" N5 C9 d+ @- Perform on going evaluation and review of transportation arrangement for constant improvement opportunities.
, I+ Y% t( ]; V6 T% n3 a- Collect scorecard metrics and ensure to persuade changes with suppliers.
$ I) @' G$ `0 T! U* O: S6 E, N) d% Z! E- Investigate alternative distribution processes effectiveness for definite customers as required.
- Identify sensitive clients and interact special customer requirements with carriers.
- Develop and present status reports to improve and supervise logistics order performance.
- Instruct carrier agents and supervise for ample action and results concerning transportation.
- Identify best cost effective procedure of transportation.
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III.        Others:

8 I+ |2 }8 G5 g2 C( O- Respond to customer & Internal team’s inquiries and ability to solve problems
. x7 w* l# g) o: `6 I# @0 Z- Be fully responsible. Inquiries need to be followed from A to Z on your own and in time manner
- Work out Sales or Inventory related Reports on Monthly Basis or others as required
- Work out Weekly Sales Report
- Data Analysis on Weekly Sales Through Report for 2-5 key accounts
- Update system with Shipping information at order level
7 Y0 v- K2 H. O8 `5 ^; K- Assist Auditing’s request for Order Processing related procedures
$ G" H# V6 Q0 B' H) X- c7 T- Customer Service and other duties as required.

. {" m% x, g' P+ j0 G: M* QPlease submit your resume to info@hapetoys.com, thank you!

33118188

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