 鲜花( 3)  鸡蛋( 0)
|
我公司最近诚招 technical support,待遇不错,公司网站arcsset.net
& Y( N, u% ^4 f( z% X$ i有兴趣的请发英文简历到lucas.liu@arcsset.net,谢谢! o6 y3 k: E: F3 u0 G0 {/ K' o. ?
: U1 j; E ]: ]0 z
Responsibilities include:
+ e( B) R5 k6 v. P# m/ i( W6 C+ @4 m1 N6 q5 E) y
Working closely with marketing, sales and programmers to facilitate customer system integration./ V/ B" s# p: {2 L: k8 B
Working in close contact with customers and establishing relationships, providing personalized support and problem solving.
( N* J& M2 K1 a' QTechnical support and troubleshooting of client software implementations and customer issues or problems.
" O! L" ~6 |4 s' O# \7 JCreate and maintain tools and training documents to support client system start up as well as follow up trouble shooting.& o. S. @1 J& o S o
6 m. r7 X( h. z8 d+ @/ m3 D* a( h
Requirements:, V6 G! W* |# p0 k7 a
S4 c- G9 X& P, N- Advanced computer and technical knowledge& c9 Q2 d) e" p$ o
" N& A, f0 d) u, V& d- Ability to solve complex problems in an efficient way
& d( G& m. x+ J2 T0 P- m, [$ |4 Q/ s' _% J
- Ability to communicate in an effective and constructive manner with customers or potential customers
' E: s3 C. y7 h5 V2 D. u- q5 N b; Z
- Previous software support experience is an asset5 a2 @, w7 C9 d9 V3 J
' K0 ?" x8 q7 r9 P! b6 G& D' q$ j- Post-secondary education is an asset, v4 [+ Q% h: b( c( B
2 p& f0 \4 z1 U& U" @- Intermediate knowledge of database and web-based software is recommended" o& ~% @6 U- i B! d; v
3 z/ N+ D3 c( T# q K: x- Some programming knowledge (.NET, C#, Javascript, etc.) is recommended
; j1 v4 S6 y3 L3 ]; [" n9 T
8 `; D/ o* u- B2 u8 f3 x: `& | |
|