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[招聘信息] ArcSset招聘technical support

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发表于 2013-9-11 11:32 | 显示全部楼层 |阅读模式
我公司最近诚招 technical support,待遇不错,公司网站arcsset.net
& Y( N, u% ^4 f( z% X$ i有兴趣的请发英文简历到lucas.liu@arcsset.net,谢谢! o6 y3 k: E: F3 u0 G0 {/ K' o. ?
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Responsibilities include:
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Working closely with marketing, sales and programmers to facilitate customer system integration./ V/ B" s# p: {2 L: k8 B
Working in close contact with customers and establishing relationships, providing personalized support and problem solving.
( N* J& M2 K1 a' QTechnical support and troubleshooting of client software implementations and customer issues or problems.
" O! L" ~6 |4 s' O# \7 JCreate and maintain tools and training documents to support client system start up as well as follow up trouble shooting.& o. S. @1 J& o  S  o
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Requirements:, V6 G! W* |# p0 k7 a

  S4 c- G9 X& P, N-         Advanced computer and technical knowledge& c9 Q2 d) e" p$ o

" N& A, f0 d) u, V& d-         Ability to solve complex problems in an efficient way
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-         Ability to communicate in an effective and constructive manner with customers or potential customers
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-         Previous software support experience is an asset5 a2 @, w7 C9 d9 V3 J

' K0 ?" x8 q7 r9 P! b6 G& D' q$ j-         Post-secondary education is an asset, v4 [+ Q% h: b( c( B

2 p& f0 \4 z1 U& U" @-         Intermediate knowledge of database and web-based software is recommended" o& ~% @6 U- i  B! d; v

3 z/ N+ D3 c( T# q  K: x-         Some programming knowledge (.NET, C#, Javascript, etc.) is recommended
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 楼主| 发表于 2013-9-12 10:09 | 显示全部楼层
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发表于 2013-9-12 10:32 | 显示全部楼层
yoshi 发表于 2013-9-12 11:09 # G# B* v# X9 s* s& }
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