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我公司最近诚招 technical support，待遇不错，公司网站arcsset.net9 B3 C ]3 N) X; ]9 H. x% c
有兴趣的请发英文简历到lucas.liu@arcsset.net，谢谢
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Responsibilities include:, ~- N; a! t+ ~' d& U
, n( \, @" R; }3 I- N" uWorking closely with marketing, sales and programmers to facilitate customer system integration.. }' x4 B# V0 b, e* f3 d
Working in close contact with customers and establishing relationships, providing personalized support and problem solving.5 `5 r- _3 ~) [' k
Technical support and troubleshooting of client software implementations and customer issues or problems.0 T8 p/ D4 ~$ ~; F9 z% R
Create and maintain tools and training documents to support client system start up as well as follow up trouble shooting.& C6 {( ?) P2 y
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Requirements:
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- Advanced computer and technical knowledge
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- Ability to solve complex problems in an efficient way
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% B* V; [, O' h5 ?5 Y/ F' j0 A8 }- Ability to communicate in an effective and constructive manner with customers or potential customers; c9 C5 s2 r. r% c- p
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- Previous software support experience is an asset3 H9 O4 V. H- U3 V$ Y
& e6 b* W' ]8 d0 G$ }0 ^. ~) s1 N x- Post-secondary education is an asset
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, ~: e" t/ _* o- Intermediate knowledge of database and web-based software is recommended4 C3 f* y/ j& n- W' a" h
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- Some programming knowledge (.NET, C#, Javascript, etc.) is recommended
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发表于 2013-9-11 11:32
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