[华人社区服务中心]招聘:Receptionist/Immigrant Services Worker(PT)

ASSIST

Job Description

Position Title:  Receptionist/Immigrant Services Worker
Hours of Work: Part-time (21 hours per week)
- p  C2 c! ^' ~1 \: SAnticipated Start Date: The candidate is required to work immediately
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Position Summary: Within the broad guidelines of Integrated Service Program funded by Citizenship and Immigration Canada, and Alberta Employment and Immigration, the Receptionist/Immigrant Services Worker will answer a multi-line phone calls professional, politely, and directing the calls correctly; assist in clerical needs of the ISP team; assist with providing counter service and act as relieve to the other Immigrant Services Worker.

Key Responsibilities:
" w- F: H& |4 L% q•        Answer incoming calls and route calls to appropriate person
" l+ _; K8 W" e0 D, T( |•        Take and deliver messages to the staff of ASSIST
•        Welcome clients and direct them appropriately
•        Order and maintain office supplies for the front counter
7 ^$ O2 P: z7 E1 R# \4 E•        Perform general clerical functions such as photocopying and faxing documents
, E6 Y- r1 X5 L•        Provide assistance to immigrants and clients seeking settlement related services in the capacity of immigrant services worker
) `1 e% {3 @. X- ]+ C- W+ E•        Maintain and update the information boards with upcoming events
* r, F8 p. e9 ^. g0 Y•        Assist the ISP team in reminding clients to appointments of workshops or other events
# v& P" n) Y* T# ?0 g0 L•        Keep the reception area tidy and clean
7 c* C. ]2 L' A; O% N5 y# q•        Attend meeting and training to stay current on immigrant settlement matters
•        Maintain front counter service files
•        Perform general office duties as assigned
•        Report to ISP Program Manager

" g2 ?: w$ k# z" {Knowledge, Skills and Abilities Required:
•        Excellent communication (verbal and listening) on phone and in person
•        Fluent in Mandarin and Cantonese as an asset
•        Good English writing and oral communication skills
•        Ability to work with newcomers and general clients
•        Microsoft Office operation skills- Excel, Word, Outlook
•        Ability to address multi-task and set priority appropriately
•        Sensitive to the needs of immigrants with multicultural backgrounds
•        Ability to work effectively in a fast paced office environment
•        Knowledge of immigrant services
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; l5 i3 o& f( |( B' dQualifications:
4 g1 x; M4 a5 g1 z3 _/ z$ ^& V•        2-4 years of office and clerical experience
•        Receptionist or customer service experience in a fast paced environment
! Z% k4 Z  B1 H. v9 ^/ R•        Demonstrate workplace maturity and professionalism
  m. b5 c* f# M( N" |•        Ability to work well under minimal supervision

' {' Z+ g4 ^& q# |( w2 ]; M2 OPlease submit resume and cover letter to: Rachel Pu, Program Manager @ASSIST Community Services Centre via fax: (780) 424-7837 or email to: rachel.pu@assistcsc.org or in person/mail to ASSIST office.
& a- b# |/ h/ d; o! o4 ~- x  T- o0 o8 jNote: We thank all applicants for their interest, however, only candidates invited for an interview will be contacted. No phone calls please.
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ASSIST

招聘已結束。
' N& k) S* ?: F  V( O( FHiring Closed.