[华人社区服务中心]招聘:Receptionist/Immigrant Services Worker(PT)

ASSIST

Job Description
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8 U# f- }9 A1 q4 wPosition Title:  Receptionist/Immigrant Services Worker
Hours of Work: Part-time (21 hours per week)
7 g, j& g' ]2 oAnticipated Start Date: The candidate is required to work immediately

Position Summary: Within the broad guidelines of Integrated Service Program funded by Citizenship and Immigration Canada, and Alberta Employment and Immigration, the Receptionist/Immigrant Services Worker will answer a multi-line phone calls professional, politely, and directing the calls correctly; assist in clerical needs of the ISP team; assist with providing counter service and act as relieve to the other Immigrant Services Worker.
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Key Responsibilities:
) b3 X) V( E. G. w: h; G9 w•        Answer incoming calls and route calls to appropriate person
0 D) \8 k1 b3 |+ X. U. C" h1 }•        Take and deliver messages to the staff of ASSIST
•        Welcome clients and direct them appropriately
•        Order and maintain office supplies for the front counter
6 E. c% z( j& a+ W: Q2 Q/ w" d•        Perform general clerical functions such as photocopying and faxing documents
•        Provide assistance to immigrants and clients seeking settlement related services in the capacity of immigrant services worker
6 f/ v1 w5 d+ t4 b•        Maintain and update the information boards with upcoming events
•        Assist the ISP team in reminding clients to appointments of workshops or other events
•        Keep the reception area tidy and clean
3 _1 n, z  k3 a' d! }•        Attend meeting and training to stay current on immigrant settlement matters
1 E0 y& N  {% c•        Maintain front counter service files
•        Perform general office duties as assigned
•        Report to ISP Program Manager

Knowledge, Skills and Abilities Required:
•        Excellent communication (verbal and listening) on phone and in person
•        Fluent in Mandarin and Cantonese as an asset
( c5 J# r! B9 c" ?4 g5 B, e4 V•        Good English writing and oral communication skills
5 W4 d5 F$ `* g( B: O0 U•        Ability to work with newcomers and general clients
; ?. k! w) Q9 F•        Microsoft Office operation skills- Excel, Word, Outlook
•        Ability to address multi-task and set priority appropriately
•        Sensitive to the needs of immigrants with multicultural backgrounds
3 z% k* Y7 g9 Q) X6 u; m8 E* A" k0 I•        Ability to work effectively in a fast paced office environment
•        Knowledge of immigrant services

7 |1 D4 n& ^1 H1 r7 ^Qualifications:
•        2-4 years of office and clerical experience
•        Receptionist or customer service experience in a fast paced environment
•        Demonstrate workplace maturity and professionalism
•        Ability to work well under minimal supervision
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* z) ]: U! U; ^' SPlease submit resume and cover letter to: Rachel Pu, Program Manager @ASSIST Community Services Centre via fax: (780) 424-7837 or email to: rachel.pu@assistcsc.org or in person/mail to ASSIST office.
9 T5 }3 A$ K; zNote: We thank all applicants for their interest, however, only candidates invited for an interview will be contacted. No phone calls please.

ASSIST

招聘已結束。
5 I& y6 }4 g# N; A5 vHiring Closed.