[华人社区服务中心]招聘:Receptionist/Immigrant Services Worker(PT)

ASSIST

Job Description

) e% F" I1 Z* j- uPosition Title:  Receptionist/Immigrant Services Worker
8 Z5 f# c2 }' G) p  A; hHours of Work: Part-time (21 hours per week)
$ u3 a6 x1 l6 g5 m+ j- a. ^2 [Anticipated Start Date: The candidate is required to work immediately

Position Summary: Within the broad guidelines of Integrated Service Program funded by Citizenship and Immigration Canada, and Alberta Employment and Immigration, the Receptionist/Immigrant Services Worker will answer a multi-line phone calls professional, politely, and directing the calls correctly; assist in clerical needs of the ISP team; assist with providing counter service and act as relieve to the other Immigrant Services Worker.
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Key Responsibilities:
* G8 A8 Q$ V1 G" Z3 C' \9 D•        Answer incoming calls and route calls to appropriate person
•        Take and deliver messages to the staff of ASSIST
0 Q+ ?; b) Q3 h- o; l# D•        Welcome clients and direct them appropriately
6 _+ \( x# G2 s$ u6 A. ], z8 ]# u•        Order and maintain office supplies for the front counter
( ^4 W* B2 m& l- H- C•        Perform general clerical functions such as photocopying and faxing documents
•        Provide assistance to immigrants and clients seeking settlement related services in the capacity of immigrant services worker
•        Maintain and update the information boards with upcoming events
4 v4 e) b+ n# Q! y# d% q# z0 d; F, Y' J•        Assist the ISP team in reminding clients to appointments of workshops or other events
4 c- o7 b, x' e2 s•        Keep the reception area tidy and clean
: E0 ~3 I* J6 [, v6 b" y, ?+ ^$ u! c•        Attend meeting and training to stay current on immigrant settlement matters
•        Maintain front counter service files
* _# Y+ F$ p1 ]8 |" U& c2 |9 z# L•        Perform general office duties as assigned
9 F9 c7 }0 h7 R/ V•        Report to ISP Program Manager
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Knowledge, Skills and Abilities Required:
•        Excellent communication (verbal and listening) on phone and in person
•        Fluent in Mandarin and Cantonese as an asset
. [6 j0 ?0 ?( V3 G) E3 |8 l•        Good English writing and oral communication skills
•        Ability to work with newcomers and general clients
•        Microsoft Office operation skills- Excel, Word, Outlook
•        Ability to address multi-task and set priority appropriately
* c0 P; s( t7 @' x* i•        Sensitive to the needs of immigrants with multicultural backgrounds
•        Ability to work effectively in a fast paced office environment
•        Knowledge of immigrant services

: }8 @3 _) ^# a' ~) w6 z. uQualifications:
•        2-4 years of office and clerical experience
5 K3 ~! J- h  Q, E8 ~•        Receptionist or customer service experience in a fast paced environment
•        Demonstrate workplace maturity and professionalism
4 Z' p# |5 o3 f, c5 f. h$ M•        Ability to work well under minimal supervision
( }8 u( a" \: ]3 W5 I* s
Please submit resume and cover letter to: Rachel Pu, Program Manager @ASSIST Community Services Centre via fax: (780) 424-7837 or email to: rachel.pu@assistcsc.org or in person/mail to ASSIST office.
Note: We thank all applicants for their interest, however, only candidates invited for an interview will be contacted. No phone calls please.
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ASSIST

招聘已結束。
Hiring Closed.