Sales Representatives

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OUTDOOR FX INC. is Canada’s #1 advertising and sales consulting specialist.
/ Y9 m& E2 l% V4 m, G* XOur company offers sales and advertising solutions that create significant business results for many of Canada’s leading organizations.
* y/ z' x; M: H- s! |& t
6 y$ u# T6 f- cOur consultants are professional and organized problem solvers that provide solution-based insight from a wide range of industries, to manage and be a proactive agent for positive change in our clients businesses.

Position Summary:
/ x  K  y6 z9 E; M. N3 e( C3 XWhat are we looking for? We are launching a TELUS TV and Internet promo campaign in Edmonton city. We are looking for upbeat Face-to-Face Sales Representatives that are able to maintain a sense of humor, a positive attitude and an effective communication style with customers and colleagues at all times. Successful candidates must demonstrate personal drive, commitment and positive energy.

Primary Responsibilities:
( G8 m+ U3 D6 I3 t/ T( k8 w• Communicate effectively with customers
• Respond to customers’ inquiries; research, resolve, and follow up on customer issues
• Assess customer needs and provide appropriate recommendations and solutions
& [7 o, U! Q, C$ c• Maintain and update customer service database appropriately documenting all transactions and pertinent interactions
, l9 b& J9 G; F! k+ \  m9 F• Assist customers with placing orders and diligently follow up with customers regarding their existing orders  
• Quickly, pleasantly, and professionally work with customers to answer questions, de-escalate problems, and determine an agreeable resolution to a customer’s problem and follow through to ensure a level of service that presents an overwhelming positive customer service experience

- u$ w+ |8 N$ Q. a. I$ L! T) N# @' K6 ZMinimum Requirements:
• Possesses excellent communication, collaboration, customer service and superior interpersonal skills
• Some sales experience
# r5 o) D; V" n" m% I3 K• Very strong attention to detail and ability to thrive in a fast-paced, agile, passionate start up
• Positive, ‘can-do’ attitude and sense of humor are both absolutely required
. i  o. W8 |) Q7 S+ W+ ?• Excellent documentation and communication skills (verbal & written)
• Ability to empathize with and prioritize customer needs
• Effective problem solving skills including decision making, time management & immediate prioritization of tasks as assigned
; C- m- m6 {# o+ |9 i( r• Ability to maintain a calm, professional demeanor when faced with high demand, high volume workloads
/ f& s0 X, T+ I- e- D. z• Solid comprehension skills - ability to clearly understand and restate the issues the customer presents
! b( ?6 q9 z' I. }; H• Ability to focus on and resolve customers’ issues without distraction
• Excellent composition skills - ability to compose a grammatically correct, concise, and accurate written response
4 M( g4 p  ]& L8 s6 b• Work successfully in a team environment as well as independently
6 I/ [! Y/ _) c, g• Ability to maintain regular and reliable attendance and work a flexible work schedule during peak periods (may include evenings, weekends, and holidays)

If you think you have what it takes please send us your resume to careers@outdoor-fx.com!