Sales Representatives

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OUTDOOR FX INC. is Canada’s #1 advertising and sales consulting specialist.
1 y1 P$ n$ p3 D+ N. Q8 Y+ UOur company offers sales and advertising solutions that create significant business results for many of Canada’s leading organizations.

Our consultants are professional and organized problem solvers that provide solution-based insight from a wide range of industries, to manage and be a proactive agent for positive change in our clients businesses.

Position Summary:
What are we looking for? We are launching a TELUS TV and Internet promo campaign in Edmonton city. We are looking for upbeat Face-to-Face Sales Representatives that are able to maintain a sense of humor, a positive attitude and an effective communication style with customers and colleagues at all times. Successful candidates must demonstrate personal drive, commitment and positive energy.

Primary Responsibilities:
5 X8 G' s1 `; S+ e• Communicate effectively with customers
• Respond to customers’ inquiries; research, resolve, and follow up on customer issues
. j6 g2 `% [+ i  k% s• Assess customer needs and provide appropriate recommendations and solutions
• Maintain and update customer service database appropriately documenting all transactions and pertinent interactions
• Assist customers with placing orders and diligently follow up with customers regarding their existing orders  
6 ^: V! K6 y) e2 t( U) L4 X• Quickly, pleasantly, and professionally work with customers to answer questions, de-escalate problems, and determine an agreeable resolution to a customer’s problem and follow through to ensure a level of service that presents an overwhelming positive customer service experience

; D1 v( y! D/ ^* sMinimum Requirements:
1 W* S$ R! Y" Z' L! M6 P3 a• Possesses excellent communication, collaboration, customer service and superior interpersonal skills
• Some sales experience
) S, w  W6 Q7 F, N1 Y% N* i2 \• Very strong attention to detail and ability to thrive in a fast-paced, agile, passionate start up
$ c! Y. Y" v  b5 j' d! e• Positive, ‘can-do’ attitude and sense of humor are both absolutely required
; a% s5 j- O  x) x• Excellent documentation and communication skills (verbal & written)
* |( s6 V7 Q- X5 ]1 I9 e• Ability to empathize with and prioritize customer needs
. j7 J" E) `  f, F+ U% C( U" w4 s5 U• Effective problem solving skills including decision making, time management & immediate prioritization of tasks as assigned
• Ability to maintain a calm, professional demeanor when faced with high demand, high volume workloads
• Solid comprehension skills - ability to clearly understand and restate the issues the customer presents
3 w0 I( m& l8 o5 ~6 i' Q8 n• Ability to focus on and resolve customers’ issues without distraction
• Excellent composition skills - ability to compose a grammatically correct, concise, and accurate written response
• Work successfully in a team environment as well as independently
• Ability to maintain regular and reliable attendance and work a flexible work schedule during peak periods (may include evenings, weekends, and holidays)

If you think you have what it takes please send us your resume to careers@outdoor-fx.com!
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