Sales Representatives

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OUTDOOR FX INC. is Canada’s #1 advertising and sales consulting specialist.
Our company offers sales and advertising solutions that create significant business results for many of Canada’s leading organizations.
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! w0 j# \( [; _; z3 E  qOur consultants are professional and organized problem solvers that provide solution-based insight from a wide range of industries, to manage and be a proactive agent for positive change in our clients businesses.
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. U& ~5 V" s' K  r# L& u& wPosition Summary:
What are we looking for? We are launching a TELUS TV and Internet promo campaign in Edmonton city. We are looking for upbeat Face-to-Face Sales Representatives that are able to maintain a sense of humor, a positive attitude and an effective communication style with customers and colleagues at all times. Successful candidates must demonstrate personal drive, commitment and positive energy.

8 `  w) D" Y, e3 U3 n. gPrimary Responsibilities:
• Communicate effectively with customers
• Respond to customers’ inquiries; research, resolve, and follow up on customer issues
• Assess customer needs and provide appropriate recommendations and solutions
• Maintain and update customer service database appropriately documenting all transactions and pertinent interactions
( v7 y& f% j6 g• Assist customers with placing orders and diligently follow up with customers regarding their existing orders  
• Quickly, pleasantly, and professionally work with customers to answer questions, de-escalate problems, and determine an agreeable resolution to a customer’s problem and follow through to ensure a level of service that presents an overwhelming positive customer service experience

Minimum Requirements:
• Possesses excellent communication, collaboration, customer service and superior interpersonal skills
• Some sales experience
4 q& B+ T5 I7 O, E• Very strong attention to detail and ability to thrive in a fast-paced, agile, passionate start up
• Positive, ‘can-do’ attitude and sense of humor are both absolutely required
• Excellent documentation and communication skills (verbal & written)
• Ability to empathize with and prioritize customer needs
. L" @$ Q- K$ o• Effective problem solving skills including decision making, time management & immediate prioritization of tasks as assigned
9 X+ q+ k5 [) `: s( p) [• Ability to maintain a calm, professional demeanor when faced with high demand, high volume workloads
1 K$ S1 Z9 |$ ^0 {' b• Solid comprehension skills - ability to clearly understand and restate the issues the customer presents
• Ability to focus on and resolve customers’ issues without distraction
• Excellent composition skills - ability to compose a grammatically correct, concise, and accurate written response
• Work successfully in a team environment as well as independently
• Ability to maintain regular and reliable attendance and work a flexible work schedule during peak periods (may include evenings, weekends, and holidays)

3 t* J, D) B2 B" K! T; wIf you think you have what it takes please send us your resume to careers@outdoor-fx.com!