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italkbb 涨价了

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发表于 2011-3-21 12:02 | 显示全部楼层 |阅读模式
老杨团队,追求完美;客户至上,服务到位!
Sorry I can not type Chinese now5 P4 Z" G6 e: K7 Z* ]+ Z2 Y
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Just find out that Italkbb charged more for this month.  I called the service phone 1-877-482-5503 and was told from now they are going to charge 11.5% tax even if we are in Alberta.  0 |, B1 o8 l, j$ ^3 S( }! E% |
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I remember we had the same issue about 1 year ago.  After lots of complaining, Italkbb changed it back to 5% tax.  But now they want to charge 11.5% again.  Please check out your bill this month.
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发表于 2011-3-21 15:01 | 显示全部楼层
ibb
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发表于 2011-3-21 15:04 | 显示全部楼层
1# 开心06
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I didn't realize it before you mentioned. Thanks5 m! [. ~5 g4 h; l

* ~0 B! u. v5 \, r. r0 q1 T; V- f6 |I will complain it. $ b9 B1 F# i( B7 c: P! V- n5 T

& T) c( J5 v' d. U* M4 J% SI wonder whether it is legal?
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发表于 2011-3-21 16:05 | 显示全部楼层
老杨团队 追求完美
talkbb
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 楼主| 发表于 2011-3-22 22:29 | 显示全部楼层
我也怀疑这样收费是否合法, l  x7 S$ l; u$ p$ ~& q8 p+ i
如果合法,为什么上次大家complain 后把钱退给我们了5 E& z- j6 e& I! d* U% G
是不是这次想出了个对付税务局的办法,又来收钱了/ {9 E# O  L9 E! U5 T6 d
为什么不直接涨价呢,这样大家也没话说
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发表于 2011-3-23 08:49 | 显示全部楼层
must  to complain it together
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发表于 2011-3-23 09:24 | 显示全部楼层
老杨团队,追求完美;客户至上,服务到位!
提醒,看了楼主的帖子才赶快看账单,果然是涨价了& ~- o# e8 _& x. z* d
当即打电话,说是除了5%税之外还有*—……%¥费,说得快的只听清最后一个是什么转号费。complain之后说要给领导反应一下,看能否豁免。几分钟之后回电说合约期内可以还按照原先的收费。但“系统”还是按新收费标准,需要我每隔一段时间给他们去电话,然后再从账单中扣除。
1 S) y) L  [$ l4 p- ~. _) X& i严重质疑这种行为是否合法。不知道大家斗争的结果如何?
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发表于 2011-3-24 14:16 | 显示全部楼层
提醒,看了楼主的帖子才赶快看账单,果然是涨价了
# w% _% L. C' y3 K5 Z当即打电话,说是除了5%税之外还有*—……%¥费,说得快的只听清最后一个是什么转号费。complain之后说要给领导反应一下,看能否豁免。几分钟之后 ...
  I/ Z) f* s  b" Y0 m屯里人 发表于 2011-3-23 10:24
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Sorry, i can not type chinese now. I called them and got same reason of higher price as you. But i didn't get waive. I don't know who i can complain to.
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发表于 2011-3-24 16:06 | 显示全部楼层
Sorry I can not type Chinese now# c# C: ^, x$ y/ a# m8 p

5 d' s7 F+ Z2 |1 H! @6 {Just find out that Italkbb charged more for this month.  I called the service phone 1-877-482-5503 and was told from now they are going to charge 11.5% tax even if  .... A7 v! q, d0 n, e  U; p, b
开心06 发表于 2011-3-21 13:02
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顶,最讨厌这样莫名其妙的就多收费了!
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发表于 2011-3-24 17:41 | 显示全部楼层
老杨团队,追求完美;客户至上,服务到位!
MD,干死他们!
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发表于 2011-3-26 18:01 | 显示全部楼层
最好换另一家认为合理的公司.
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 楼主| 发表于 2011-3-26 21:23 | 显示全部楼层
给他们打电话complain,答应3个月按原来收费,然后收11.5%税
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发表于 2011-3-29 09:17 | 显示全部楼层
同言同羽 置业良晨
刚才也打了电话给他们,答应把多余的收费取消了,BTW,italkbb好贱!
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