italkbb 涨价了

开心06

Sorry I can not type Chinese now
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Just find out that Italkbb charged more for this month.  I called the service phone 1-877-482-5503 and was told from now they are going to charge 11.5% tax even if we are in Alberta.  
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I remember we had the same issue about 1 year ago.  After lots of complaining, Italkbb changed it back to 5% tax.  But now they want to charge 11.5% again.  Please check out your bill this month.

Go-to-airport

ibb

seanwl2003

1# 开心06

& H+ l# D) n2 J: CI didn't realize it before you mentioned. Thanks
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I will complain it.
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I wonder whether it is legal?

Stethoscope

talkbb

开心06

我也怀疑这样收费是否合法
如果合法，为什么上次大家complain 后把钱退给我们了
是不是这次想出了个对付税务局的办法，又来收钱了
为什么不直接涨价呢，这样大家也没话说

shao

must  to complain it together

屯里人

提醒，看了楼主的帖子才赶快看账单，果然是涨价了。
当即打电话，说是除了5%税之外还有*—……%￥费，说得快的只听清最后一个是什么转号费。complain之后说要给领导反应一下，看能否豁免。几分钟之后回电说合约期内可以还按照原先的收费。但“系统”还是按新收费标准，需要我每隔一段时间给他们去电话，然后再从账单中扣除。
. p9 s* J" Z6 n8 U严重质疑这种行为是否合法。不知道大家斗争的结果如何？

seanwl2003

提醒，看了楼主的帖子才赶快看账单，果然是涨价了。
/ w  d" ]# f, \( y当即打电话，说是除了5%税之外还有*—……%￥费，说得快的只听清最后一个是什么转号费。complain之后说要给领导反应一下，看能否豁免。几分钟之后 ...
  s5 h; D! k- N; \% o屯里人 发表于 2011-3-23 10:24

3 t  ~' K; }3 J) r9 j6 f* eSorry, i can not type chinese now. I called them and got same reason of higher price as you. But i didn't get waive. I don't know who i can complain to.

dayede

Sorry I can not type Chinese now
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6 ]2 k1 \7 c+ G2 X0 z3 @Just find out that Italkbb charged more for this month.  I called the service phone 1-877-482-5503 and was told from now they are going to charge 11.5% tax even if  ...
开心06 发表于 2011-3-21 13:02

顶，最讨厌这样莫名其妙的就多收费了！

highbury

MD,干死他们！

LLee

最好换另一家认为合理的公司.

开心06

给他们打电话complain，答应3个月按原来收费，然后收11.5%税

highbury

刚才也打了电话给他们，答应把多余的收费取消了，BTW，italkbb好贱！