Volunteer Services Coordinator

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The YWCA has an opportunity for a Volunteers Services Coordinator. Volunteer Services supports a number of programs and events within the organization.  This dynamic position is an excellent opportunity for an experienced Volunteer Coordinator to make a significant contribution to the YWCA.

8 N' S! x* F2 R: F& ~This is a full-time position working 37.5 hours/week.   The Volunteer Services Coordinator reports to the Chief Executive Officer.
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: h* o3 C0 I1 TJob Responsibilities:
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9 z3 n/ f6 q7 E  Y9 l" O+ d1 s; i+ H# [OPERATIONS
•        Responsible for the development, orientation, coordination, recruitment, screening, training and integration of volunteers into YWCA programs, services and special events.
' }7 h: t1 ]/ D& l4 n8 H. c  l•        Assist in development and implementation of policies and procedures for volunteer services.
•        Maintain the volunteer files and update the database using Raisers Edge
•        Ensure that appropriate training is provided, on an on-going basis while giving volunteers opportunities to expand their knowledge, expertise and skills.
9 j8 b7 I# {! K' P0 A•        Develop and implement a comprehensive volunteer recognition program.
•        Measure and report on key volunteer metrics including satisfaction, engagement, turnover and volunteer hours.
•        Identify and implement best practices in regards to volunteer development.
  _. K; F1 y7 \0 Z& V•        Facilitate placement of  practicum students, and grant-funded personnel throughout the agency, in order to provide appropriate career development opportunities
•        Collaborate with other agencies to provide suitable placements for Persons with Developmental Disabilities. Orient volunteers and their support workers, schedule work-dates and provide direct supervision when required
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! p6 o6 Z7 q; L1 ]8 O' o- gSPECIAL EVENT PLANNING
•        Plan and execute the Power of Being a Girl Conference, in consultation with the CEO
) ]; ~$ r9 H1 ^! z- z4 u•        Book the venue and speakers, register participants, provide on-site logistics and complete the post event wrap up

ADMINISTRATION
•        Develop and maintain job descriptions for each volunteer position
% F$ p4 B- V3 c1 L•        Maintain secure volunteers files in accordance with privacy legislation
9 _: s; S+ {& ~2 T; \1 C" W/ p•        Provide feedback on volunteers’ performance, as appropriate
; Q  J9 ]6 q; h0 H•        Ensure Human Resource policies and procedures are adhered to within the department
  s; O- d' \! g+ }•        Maintain an up-to-date Policy and Procedures manual for the department and develop new policies and procedures as required
, J; S6 u0 Q1 x. K, c+ U) ?•        Ensure that all forms related to volunteer recruitment and placement are up to date and implemented throughout the agency
•        Develop resource and orientation materials for Volunteer Services
# g& l! v! n+ v3 Z- E. A& v* X•        Maintain monthly and yearly volunteer statistics for reporting purposes
•        Prepare a regular monthly program report
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4 M0 q/ z& w- ^1 G$ F) E  gFINANCE
& H  p$ X- `6 {# I4 p- Y2 i•        Ensure the program operates within approved budget and be familiar with potential variances
8 P# [& Y. `8 U8 T$ u1 V5 e•        Prepare volunteer statistics for grant and funding applications, for this program and other programs within the agency. Provide supporting documentation when required

7 P- x. m# b- OINTERNAL/EXTERNAL RELATIONS
% k% e0 V2 x5 X4 r7 {•        Act as liaison to the Y-Knit group of volunteers
* N: ~# y) O2 ]; d2 L•        Act as agency’s liaison to other volunteer organizations (e.g. Volunteer Management Group, Volunteer Alberta)
•        Follow up with correspondence to outside agency volunteers as appropriate
, K$ O! n- X$ o0 G) h/ r8 B•        Attend external functions such as volunteer fairs, trade shows, and special events as required

/ _" J4 l8 ?: sQualifications:

•        Minimum 2 years experience in Volunteer Coordination
•        Excellent organizational skills and multi-tasking ability
+ B- x$ ]1 X2 o6 }- j/ t•        Demonstrated superior volunteer supervision skills
•        Collaborative working style and excellent interpersonal skills
•        Ability to work to meet deadlines and to work under pressure
9 g' I& _7 s0 P% o•        Ability to work in a team-based environment, with cross-functional work teams on projects
4 q" @9 `1 v5 S•        Sound judgment and ability to maintain confidentiality
•        Knowledge of Raisers Edge software would be beneficial
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How to apply:
; M8 r9 O4 ]8 n- T. wPlease submit all resumes to the Recruitment Coordinator:
# {+ N3 \9 C* R3 \0 O+ r( U9 z2 fEmail: recruitment@ywcaofedmonton.org
$ [  H5 o9 m5 T0 ?/ |: ?6 k: PFax: 780-425-7467
  i" h% C; \( f7 @+ LApplication deadline: October 29, 2010