Volunteer Services Coordinator

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The YWCA has an opportunity for a Volunteers Services Coordinator. Volunteer Services supports a number of programs and events within the organization.  This dynamic position is an excellent opportunity for an experienced Volunteer Coordinator to make a significant contribution to the YWCA.
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This is a full-time position working 37.5 hours/week.   The Volunteer Services Coordinator reports to the Chief Executive Officer.

Job Responsibilities:

1 M: c8 s6 o/ X9 z' cOPERATIONS
( Z$ D& p" k' ~6 }3 G+ Q•        Responsible for the development, orientation, coordination, recruitment, screening, training and integration of volunteers into YWCA programs, services and special events.
+ v$ j7 p; N6 u0 u•        Assist in development and implementation of policies and procedures for volunteer services.
•        Maintain the volunteer files and update the database using Raisers Edge
$ P6 J& ^: P' u" Y# A•        Ensure that appropriate training is provided, on an on-going basis while giving volunteers opportunities to expand their knowledge, expertise and skills.
•        Develop and implement a comprehensive volunteer recognition program.
" ^4 f+ t& K6 E, V3 v9 X  Y0 X•        Measure and report on key volunteer metrics including satisfaction, engagement, turnover and volunteer hours.
•        Identify and implement best practices in regards to volunteer development.
. |/ m2 W7 T0 W7 {& S' d$ Y3 N1 N•        Facilitate placement of  practicum students, and grant-funded personnel throughout the agency, in order to provide appropriate career development opportunities
•        Collaborate with other agencies to provide suitable placements for Persons with Developmental Disabilities. Orient volunteers and their support workers, schedule work-dates and provide direct supervision when required

  t5 q( |. b0 F2 e) DSPECIAL EVENT PLANNING
1 z0 \# ~0 l# Y2 F2 ~) F7 |•        Plan and execute the Power of Being a Girl Conference, in consultation with the CEO
- Y: h5 Q2 ~$ A  I$ ~•        Book the venue and speakers, register participants, provide on-site logistics and complete the post event wrap up
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ADMINISTRATION
, P3 l# F! n) p3 _6 ?$ W) |2 x& n3 X•        Develop and maintain job descriptions for each volunteer position
- r, C: G. J' ?) p•        Maintain secure volunteers files in accordance with privacy legislation
•        Provide feedback on volunteers’ performance, as appropriate
•        Ensure Human Resource policies and procedures are adhered to within the department
•        Maintain an up-to-date Policy and Procedures manual for the department and develop new policies and procedures as required
6 h+ e8 R- {# [0 f  L. m; q•        Ensure that all forms related to volunteer recruitment and placement are up to date and implemented throughout the agency
8 Y1 [" s2 K8 m4 F. z" E•        Develop resource and orientation materials for Volunteer Services
•        Maintain monthly and yearly volunteer statistics for reporting purposes
•        Prepare a regular monthly program report

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( K- J) d6 l" V/ @- s$ G5 U5 kFINANCE
•        Ensure the program operates within approved budget and be familiar with potential variances
•        Prepare volunteer statistics for grant and funding applications, for this program and other programs within the agency. Provide supporting documentation when required
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INTERNAL/EXTERNAL RELATIONS
•        Act as liaison to the Y-Knit group of volunteers
4 Z$ o, |! h% \) x3 Q7 Q- b4 E•        Act as agency’s liaison to other volunteer organizations (e.g. Volunteer Management Group, Volunteer Alberta)
$ o% V4 h# u+ a. E; p+ L, A•        Follow up with correspondence to outside agency volunteers as appropriate
•        Attend external functions such as volunteer fairs, trade shows, and special events as required

( e  I: _: y# yQualifications:
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7 l4 Z# M& n4 S1 h•        Minimum 2 years experience in Volunteer Coordination
0 C2 F1 ]# D$ l•        Excellent organizational skills and multi-tasking ability
6 `4 n9 Z5 ]7 N6 [2 f- x•        Demonstrated superior volunteer supervision skills
9 I' M+ _; ], J- B/ [•        Collaborative working style and excellent interpersonal skills
. `& \% a( F; ]•        Ability to work to meet deadlines and to work under pressure
•        Ability to work in a team-based environment, with cross-functional work teams on projects
•        Sound judgment and ability to maintain confidentiality
•        Knowledge of Raisers Edge software would be beneficial

. N% x, `7 }8 q- EHow to apply:
1 X: E( [/ i2 [( X4 K4 J5 WPlease submit all resumes to the Recruitment Coordinator:
' k4 n! D! j4 s  DEmail: recruitment@ywcaofedmonton.org
Fax: 780-425-7467
; k5 g% G" p. e$ ^3 oApplication deadline: October 29, 2010