Volunteer Services Coordinator

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The YWCA has an opportunity for a Volunteers Services Coordinator. Volunteer Services supports a number of programs and events within the organization.  This dynamic position is an excellent opportunity for an experienced Volunteer Coordinator to make a significant contribution to the YWCA.

This is a full-time position working 37.5 hours/week.   The Volunteer Services Coordinator reports to the Chief Executive Officer.

5 {- N8 Z3 B8 |  X) j& sJob Responsibilities:

OPERATIONS
•        Responsible for the development, orientation, coordination, recruitment, screening, training and integration of volunteers into YWCA programs, services and special events.
. p3 I0 H& R* C+ P•        Assist in development and implementation of policies and procedures for volunteer services.
1 p4 T7 K! x& I& n$ G5 J( ]: H0 p3 p•        Maintain the volunteer files and update the database using Raisers Edge
•        Ensure that appropriate training is provided, on an on-going basis while giving volunteers opportunities to expand their knowledge, expertise and skills.
4 @% P9 w$ ~2 i$ _7 ]* ]•        Develop and implement a comprehensive volunteer recognition program.
•        Measure and report on key volunteer metrics including satisfaction, engagement, turnover and volunteer hours.
2 a$ `( A  A! O2 k* w( }, |•        Identify and implement best practices in regards to volunteer development.
/ ?3 e  v. g6 b" w7 P. H6 u•        Facilitate placement of  practicum students, and grant-funded personnel throughout the agency, in order to provide appropriate career development opportunities
1 A) O) B! Q$ C7 C•        Collaborate with other agencies to provide suitable placements for Persons with Developmental Disabilities. Orient volunteers and their support workers, schedule work-dates and provide direct supervision when required
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SPECIAL EVENT PLANNING
7 w: Q! h9 |1 s0 `•        Plan and execute the Power of Being a Girl Conference, in consultation with the CEO
•        Book the venue and speakers, register participants, provide on-site logistics and complete the post event wrap up
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ADMINISTRATION
( i- g: j$ x# Y+ R( J8 K' g  M•        Develop and maintain job descriptions for each volunteer position
•        Maintain secure volunteers files in accordance with privacy legislation
•        Provide feedback on volunteers’ performance, as appropriate
•        Ensure Human Resource policies and procedures are adhered to within the department
! V* x; f# ?6 C! H•        Maintain an up-to-date Policy and Procedures manual for the department and develop new policies and procedures as required
$ I7 \% H2 p; U2 h•        Ensure that all forms related to volunteer recruitment and placement are up to date and implemented throughout the agency
•        Develop resource and orientation materials for Volunteer Services
8 a  e8 }% ~& Y, Q( |2 P, n•        Maintain monthly and yearly volunteer statistics for reporting purposes
•        Prepare a regular monthly program report

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FINANCE
•        Ensure the program operates within approved budget and be familiar with potential variances
1 n" v+ V# g9 X6 y•        Prepare volunteer statistics for grant and funding applications, for this program and other programs within the agency. Provide supporting documentation when required

0 W6 J$ [  A( L  aINTERNAL/EXTERNAL RELATIONS
•        Act as liaison to the Y-Knit group of volunteers
•        Act as agency’s liaison to other volunteer organizations (e.g. Volunteer Management Group, Volunteer Alberta)
•        Follow up with correspondence to outside agency volunteers as appropriate
9 ~1 w& v1 L/ T4 z1 Q•        Attend external functions such as volunteer fairs, trade shows, and special events as required

2 e: f; u- c- N0 r4 K- RQualifications:

0 S4 g/ X4 W( x+ ?/ L3 S) z•        Minimum 2 years experience in Volunteer Coordination
. {& g" n% ]5 k0 c•        Excellent organizational skills and multi-tasking ability
•        Demonstrated superior volunteer supervision skills
•        Collaborative working style and excellent interpersonal skills
, Q: z5 m' o* N/ m( G1 n$ S•        Ability to work to meet deadlines and to work under pressure
- |, ]/ A# h9 J7 F; X5 d  R, F•        Ability to work in a team-based environment, with cross-functional work teams on projects
3 G: A4 p; W) E; @/ n" ^•        Sound judgment and ability to maintain confidentiality
7 B! f/ J; L8 I2 A" l8 z  m•        Knowledge of Raisers Edge software would be beneficial

How to apply:
Please submit all resumes to the Recruitment Coordinator:
+ j( D, h* u; J5 S' T  WEmail: recruitment@ywcaofedmonton.org
Fax: 780-425-7467
Application deadline: October 29, 2010