Volunteer Services Coordinator

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The YWCA has an opportunity for a Volunteers Services Coordinator. Volunteer Services supports a number of programs and events within the organization.  This dynamic position is an excellent opportunity for an experienced Volunteer Coordinator to make a significant contribution to the YWCA.
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This is a full-time position working 37.5 hours/week.   The Volunteer Services Coordinator reports to the Chief Executive Officer.

; r" q9 Y( m. }6 SJob Responsibilities:
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OPERATIONS
•        Responsible for the development, orientation, coordination, recruitment, screening, training and integration of volunteers into YWCA programs, services and special events.
•        Assist in development and implementation of policies and procedures for volunteer services.
* z4 X9 n& J" \4 J: j. y7 `•        Maintain the volunteer files and update the database using Raisers Edge
•        Ensure that appropriate training is provided, on an on-going basis while giving volunteers opportunities to expand their knowledge, expertise and skills.
6 ]* ]# G2 C9 ^% F! d1 n•        Develop and implement a comprehensive volunteer recognition program.
•        Measure and report on key volunteer metrics including satisfaction, engagement, turnover and volunteer hours.
9 o7 J* V; H" N; k4 j4 [9 [•        Identify and implement best practices in regards to volunteer development.
•        Facilitate placement of  practicum students, and grant-funded personnel throughout the agency, in order to provide appropriate career development opportunities
•        Collaborate with other agencies to provide suitable placements for Persons with Developmental Disabilities. Orient volunteers and their support workers, schedule work-dates and provide direct supervision when required
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8 r. P- n: P5 F( Z1 ]4 kSPECIAL EVENT PLANNING
•        Plan and execute the Power of Being a Girl Conference, in consultation with the CEO
•        Book the venue and speakers, register participants, provide on-site logistics and complete the post event wrap up

ADMINISTRATION
* H9 g7 s" _6 l* G; Q) F5 F•        Develop and maintain job descriptions for each volunteer position
•        Maintain secure volunteers files in accordance with privacy legislation
•        Provide feedback on volunteers’ performance, as appropriate
- }, S* I6 h& k( Y# i•        Ensure Human Resource policies and procedures are adhered to within the department
1 n; ?5 c4 o, b. y% k* P  `2 d•        Maintain an up-to-date Policy and Procedures manual for the department and develop new policies and procedures as required
& c7 q9 {' d+ u8 \! m•        Ensure that all forms related to volunteer recruitment and placement are up to date and implemented throughout the agency
5 }7 K4 ?+ O+ X1 g' w0 ?& D7 H3 c•        Develop resource and orientation materials for Volunteer Services
•        Maintain monthly and yearly volunteer statistics for reporting purposes
•        Prepare a regular monthly program report


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) h1 T% O5 X+ i3 n- wFINANCE
•        Ensure the program operates within approved budget and be familiar with potential variances
( ?0 O$ a7 i+ e2 P, t3 T3 b•        Prepare volunteer statistics for grant and funding applications, for this program and other programs within the agency. Provide supporting documentation when required

/ P5 G8 h8 j6 n0 M; @; iINTERNAL/EXTERNAL RELATIONS
- ^/ |" L  H- u0 W: S" {•        Act as liaison to the Y-Knit group of volunteers
•        Act as agency’s liaison to other volunteer organizations (e.g. Volunteer Management Group, Volunteer Alberta)
4 h9 ?. |  C1 c; D$ m  ~. j•        Follow up with correspondence to outside agency volunteers as appropriate
•        Attend external functions such as volunteer fairs, trade shows, and special events as required

& n' g  V" X$ m, LQualifications:
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•        Minimum 2 years experience in Volunteer Coordination
  Q3 E' w/ |5 g! l•        Excellent organizational skills and multi-tasking ability
•        Demonstrated superior volunteer supervision skills
% a1 v" G$ ^: h$ [5 ~2 C•        Collaborative working style and excellent interpersonal skills
•        Ability to work to meet deadlines and to work under pressure
5 Z. S+ R! ~; \5 M0 N  E- k' y+ s•        Ability to work in a team-based environment, with cross-functional work teams on projects
•        Sound judgment and ability to maintain confidentiality
4 O3 Y& c- U/ ]•        Knowledge of Raisers Edge software would be beneficial
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6 N, I+ a. ?# d7 p1 S2 SHow to apply:
% e' a4 n1 @, c8 g1 n& J) ePlease submit all resumes to the Recruitment Coordinator:
Email: recruitment@ywcaofedmonton.org
Fax: 780-425-7467
Application deadline: October 29, 2010