Volunteer Services Coordinator

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The YWCA has an opportunity for a Volunteers Services Coordinator. Volunteer Services supports a number of programs and events within the organization.  This dynamic position is an excellent opportunity for an experienced Volunteer Coordinator to make a significant contribution to the YWCA.

/ S) A" u' @5 ~This is a full-time position working 37.5 hours/week.   The Volunteer Services Coordinator reports to the Chief Executive Officer.

Job Responsibilities:

OPERATIONS
& S- ]7 G0 ^2 t: }: \% O+ r9 e! r•        Responsible for the development, orientation, coordination, recruitment, screening, training and integration of volunteers into YWCA programs, services and special events.
•        Assist in development and implementation of policies and procedures for volunteer services.
•        Maintain the volunteer files and update the database using Raisers Edge
% Z; X9 ~4 x$ d, g% Q  T•        Ensure that appropriate training is provided, on an on-going basis while giving volunteers opportunities to expand their knowledge, expertise and skills.
•        Develop and implement a comprehensive volunteer recognition program.
•        Measure and report on key volunteer metrics including satisfaction, engagement, turnover and volunteer hours.
7 w' |6 g* G! T1 x•        Identify and implement best practices in regards to volunteer development.
! B$ q7 b' Z/ p5 G9 v* A! U•        Facilitate placement of  practicum students, and grant-funded personnel throughout the agency, in order to provide appropriate career development opportunities
/ I% c: }2 F8 ?8 w  h: w" c•        Collaborate with other agencies to provide suitable placements for Persons with Developmental Disabilities. Orient volunteers and their support workers, schedule work-dates and provide direct supervision when required
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SPECIAL EVENT PLANNING
•        Plan and execute the Power of Being a Girl Conference, in consultation with the CEO
, x' h6 ^6 p+ h; K7 H•        Book the venue and speakers, register participants, provide on-site logistics and complete the post event wrap up

# {; _; i1 T: k0 x2 t- nADMINISTRATION
•        Develop and maintain job descriptions for each volunteer position
' |! M* F' J: n8 e•        Maintain secure volunteers files in accordance with privacy legislation
•        Provide feedback on volunteers’ performance, as appropriate
•        Ensure Human Resource policies and procedures are adhered to within the department
/ Z9 n# O, w0 Z" i( l•        Maintain an up-to-date Policy and Procedures manual for the department and develop new policies and procedures as required
•        Ensure that all forms related to volunteer recruitment and placement are up to date and implemented throughout the agency
•        Develop resource and orientation materials for Volunteer Services
5 P3 e/ O/ R! E•        Maintain monthly and yearly volunteer statistics for reporting purposes
•        Prepare a regular monthly program report

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$ a! v0 {% r3 I: `FINANCE
) H( X7 O3 w: F+ n( u•        Ensure the program operates within approved budget and be familiar with potential variances
* u0 f4 b1 I" e& B•        Prepare volunteer statistics for grant and funding applications, for this program and other programs within the agency. Provide supporting documentation when required
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, w  R* b% h  z. U& m+ T% N9 |INTERNAL/EXTERNAL RELATIONS
•        Act as liaison to the Y-Knit group of volunteers
•        Act as agency’s liaison to other volunteer organizations (e.g. Volunteer Management Group, Volunteer Alberta)
•        Follow up with correspondence to outside agency volunteers as appropriate
•        Attend external functions such as volunteer fairs, trade shows, and special events as required
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- ?& B( E- U" l% z, @5 H1 Y4 o' t1 ZQualifications:
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' \$ j( q$ u+ Q# k& i•        Minimum 2 years experience in Volunteer Coordination
3 t* U4 f3 k) x8 d+ r; ~( x3 |+ Y•        Excellent organizational skills and multi-tasking ability
+ O1 b( N/ c; R) V3 ~* J$ G  B•        Demonstrated superior volunteer supervision skills
7 A+ T6 v$ F6 Y8 \' p•        Collaborative working style and excellent interpersonal skills
0 V) ?, l/ T3 q•        Ability to work to meet deadlines and to work under pressure
•        Ability to work in a team-based environment, with cross-functional work teams on projects
•        Sound judgment and ability to maintain confidentiality
•        Knowledge of Raisers Edge software would be beneficial

How to apply:
Please submit all resumes to the Recruitment Coordinator:
! U; e- R8 k5 r9 EEmail: recruitment@ywcaofedmonton.org
Fax: 780-425-7467
, N7 i# s3 \/ I0 C8 f7 ^Application deadline: October 29, 2010