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Position: Hotel Front Desk Clerk (NOC 6435) # [8 |7 k/ ~* S: \* F Q/ l' N
Company: Delta Edmonton South No. 2
5 m, m% L) K1 z* C OLocation: 4404 Gateway Blvd., Edmonton, AB T6H 5C2 2 m9 Q6 B8 @- p
Wages: $14.27 per hour, 40 hours per week, shift work including evenings and weekends, group insurance benefits
- ]& i4 e; L* c Q7 D* O) C2 XVacancy: 4 + q- x# @$ l4 I* e9 }- w
6 r$ D+ ^" K. ^Job Description: - Q9 c% {9 g/ O; }6 e2 N _
- Checking guests in/out
b0 N4 g( e3 c* J: ^7 r4 ~0 a5 ]- Answering guest inquiries regarding hotel services
5 T% `1 N9 k: P# O' ~% y! I& v" J/ w- Provide information about services available in the community and respond to guests' complaints
9 |' I. Y$ C$ |4 R; x. ?* _# j+ H- Answering telephone calls and handling/ balancing cash 2 `5 E2 H9 B3 U8 T
- Balance credit card machine / b- p/ I) f5 u3 J
- Maintain an inventory of vacancies, reservations and room assignments
9 u( T7 R5 n9 q. p7 \+ T# @7 s- Compile and check daily record sheets, guest accounts, receipts and vouchers using computerized or manual systems
+ C8 V# J1 @* K" l) ^( x* ]- Present statements of charges to departing guests and receive payment5 N; q' A1 z5 f% A' ~6 @ ~7 @- h
- Promote and maintain a safe and healthy work environment adhering to Occupational Health and Safety Standards
. U, d! V. \6 l' G6 M- Perform other duties as assigned by Assistant Managers ( v; E) W# `" ~6 J1 Q
Skills/Requirements:0 q) [! c$ g. h1 ^$ {* D
- Completion of High School! r# J5 F3 N$ E) K5 X
- Strong English communication and interpersonal skills
4 ^* U% A, e, N+ j4 s1 H- Good computer skills
0 Z+ r& b+ F. F5 ?$ b- M0 U- Must be able to work with minimal supervision in a high pressure, high volume environment
* N9 W8 z( ?8 E; r" G9 @- Minimum 1 year experience, strong guest service skills
1 H8 M" l' _& ~$ I- Ability to work night audit shifts and weekends
* M+ P; g1 w' P5 z0 q- Emerit professional certification for front desk agent is required ; c) L* c" e0 Y+ x! }9 Q7 ~+ H' Y
[% ^8 F7 m( J9 C1 G* O7 d8 j( P1 x
. U- j4 h$ @4 |4 W$ q: yPlease apply in person or send resume by fax: 780-434-5298
2 V; ]; R; K5 t7 G7 D# SContact Person: Heidi Crites
: M8 h/ \/ ^ X9 ATitle: People Resources Director |
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