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Position: Hotel Front Desk Clerk (NOC 6435)
# c% N' H% Z+ p$ VCompany: Delta Edmonton South No. 2
0 N" i$ M: x; a+ G l# i& z7 ^/ DLocation: 4404 Gateway Blvd., Edmonton, AB T6H 5C2
9 w- k6 i1 [, F# p6 `$ [Wages: $14.27 per hour, 40 hours per week, shift work including evenings and weekends, group insurance benefits
L1 y& s) `3 s2 JVacancy: 4
$ W% w5 m1 k R$ w+ x7 P' m
+ `- `6 \: M! l! d; kJob Description: ( U8 O* s" B8 |) {2 L7 M6 U0 S
- Checking guests in/out % `' u# `4 H8 b& i+ q6 o
- Answering guest inquiries regarding hotel services
* {, K! i7 S }* |, M' ]- Provide information about services available in the community and respond to guests' complaints
4 j( J6 O- X/ s: A- Answering telephone calls and handling/ balancing cash
& O8 u1 Z$ h* \/ k$ Y- Balance credit card machine
" G1 b [5 g0 ]# e- Maintain an inventory of vacancies, reservations and room assignments
9 Y# E# L/ o8 u- Compile and check daily record sheets, guest accounts, receipts and vouchers using computerized or manual systems 0 M x3 @0 e8 e& L
- Present statements of charges to departing guests and receive payment
' W0 J/ ?. ], A; @" ~6 Y, d, b$ j- Promote and maintain a safe and healthy work environment adhering to Occupational Health and Safety Standards
7 V4 [8 P( ]( T& ~" r5 _- Perform other duties as assigned by Assistant Managers
& t3 w8 k/ k5 C- uSkills/Requirements:, U: W8 s5 x/ J
- Completion of High School b/ E% T; I# \3 q2 Z7 Z9 l- S4 u
- Strong English communication and interpersonal skills
8 W! a! g: m+ v) G) ~% P- Good computer skills
3 Q- P2 [9 b& [4 _- Must be able to work with minimal supervision in a high pressure, high volume environment0 X* R1 l0 ]. S, f
- Minimum 1 year experience, strong guest service skills
m! a: J- C: Y- Ability to work night audit shifts and weekends : F" M0 W; x- F
- Emerit professional certification for front desk agent is required 2 R* e* {3 n5 _2 ~. [
I" i, i4 e$ x: c( {! t$ V
1 t& ~# i+ g6 h' E8 n- SPlease apply in person or send resume by fax: 780-434-5298
( b/ G) ~$ Z8 p; q' V$ ^& \Contact Person: Heidi Crites
$ o U( E- x, V- r7 h. D) J; hTitle: People Resources Director |
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