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Position: Hotel Front Desk Clerk (NOC 6435)
0 l) G( d, a/ W$ I" d) G# ZCompany: Delta Edmonton South No. 2
* Y( j* X4 Q# h0 s& S( C6 WLocation: 4404 Gateway Blvd., Edmonton, AB T6H 5C2
! o* g8 J& Y0 W0 d" C7 R. J% u8 Q$ ~Wages: $14.27 per hour, 40 hours per week, shift work including evenings and weekends, group insurance benefits
0 m) b2 ^8 {. B7 ]Vacancy: 4
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Job Description:
* d# t% t5 X _9 r- J. z% x" I+ z* z- Checking guests in/out 0 \4 v# N' `6 F8 A
- Answering guest inquiries regarding hotel services ~. A N4 P; V' T( t
- Provide information about services available in the community and respond to guests' complaints
2 Q p& \8 h; S0 R n- Answering telephone calls and handling/ balancing cash ; a2 _5 M* K* t3 }
- Balance credit card machine 4 F% q5 ~1 s7 V- J- s2 y- h6 ?9 q
- Maintain an inventory of vacancies, reservations and room assignments
* T3 H0 _; E+ l6 ?2 r4 y- Compile and check daily record sheets, guest accounts, receipts and vouchers using computerized or manual systems
; F9 }7 w1 M3 m/ d# ]1 b- Present statements of charges to departing guests and receive payment
5 u; a& Q0 X( G, N- Promote and maintain a safe and healthy work environment adhering to Occupational Health and Safety Standards % r, ^* b6 p) v% y0 I
- Perform other duties as assigned by Assistant Managers / c! E8 |/ J3 p' U. a2 ?. E4 S
Skills/Requirements:
# E9 Z0 d# p5 L5 U. `$ ^5 r j, _- Completion of High School
- q8 g0 t7 t- i A1 y1 ^- Strong English communication and interpersonal skills
* {+ y* l: }. R2 E/ w/ ]# J8 l- Good computer skills M8 b: h, K3 V, F6 e
- Must be able to work with minimal supervision in a high pressure, high volume environment
* f) _$ D7 s4 b; P7 F- Minimum 1 year experience, strong guest service skills
* X6 f* E3 y E T- Ability to work night audit shifts and weekends ; g& b3 R+ f' b, E( C! i
- Emerit professional certification for front desk agent is required
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Please apply in person or send resume by fax: 780-434-5298
+ F, F/ z# W, B/ m, M! ^0 x; a5 QContact Person: Heidi Crites
- X" {! _1 Z+ f# Q% ITitle: People Resources Director |
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