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[招聘信息] 招聘 Hotel Front Desk Clerk

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发表于 2010-10-8 09:27 | 显示全部楼层 |阅读模式
老杨团队,追求完美;客户至上,服务到位!
Position: Hotel Front Desk Clerk (NOC 6435) # [8 |7 k/ ~* S: \* F  Q/ l' N
Company: Delta Edmonton South No. 2
5 m, m% L) K1 z* C  OLocation: 4404 Gateway Blvd., Edmonton, AB T6H 5C2 2 m9 Q6 B8 @- p
Wages: $14.27 per hour, 40 hours per week, shift work including evenings and weekends, group insurance benefits            
- ]& i4 e; L* c  Q7 D* O) C2 XVacancy:  4  + q- x# @$ l4 I* e9 }- w

6 r$ D+ ^" K. ^Job Description:        - Q9 c% {9 g/ O; }6 e2 N  _
-        Checking guests in/out
  b0 N4 g( e3 c* J: ^7 r4 ~0 a5 ]-        Answering guest inquiries regarding hotel services
5 T% `1 N9 k: P# O' ~% y! I& v" J/ w-        Provide information about services available in the community and respond to guests' complaints
9 |' I. Y$ C$ |4 R; x. ?* _# j+ H-        Answering telephone calls and handling/ balancing cash 2 `5 E2 H9 B3 U8 T
-        Balance credit card machine / b- p/ I) f5 u3 J
-        Maintain an inventory of vacancies, reservations and room assignments
9 u( T7 R5 n9 q. p7 \+ T# @7 s-        Compile and check daily record sheets, guest accounts, receipts and vouchers using computerized or manual systems
+ C8 V# J1 @* K" l) ^( x* ]-        Present statements of charges to departing guests and receive payment5 N; q' A1 z5 f% A' ~6 @  ~7 @- h
-        Promote and maintain a safe and healthy work environment adhering to Occupational Health and  Safety Standards
. U, d! V. \6 l' G6 M-        Perform other duties as assigned by Assistant Managers ( v; E) W# `" ~6 J1 Q
Skills/Requirements:0 q) [! c$ g. h1 ^$ {* D
-        Completion of High School! r# J5 F3 N$ E) K5 X
-        Strong English communication and interpersonal skills
4 ^* U% A, e, N+ j4 s1 H-        Good computer skills     
0 Z+ r& b+ F. F5 ?$ b- M0 U-        Must be able to work with minimal supervision in a high pressure, high volume environment
* N9 W8 z( ?8 E; r" G9 @-        Minimum 1 year experience, strong guest service skills
1 H8 M" l' _& ~$ I-        Ability to work night audit shifts and weekends
* M+ P; g1 w' P5 z0 q-        Emerit professional certification for front desk agent is required  ; c) L* c" e0 Y+ x! }9 Q7 ~+ H' Y
  [% ^8 F7 m( J9 C1 G* O7 d8 j( P1 x

. U- j4 h$ @4 |4 W$ q: yPlease apply in person or send resume by fax:  780-434-5298  
2 V; ]; R; K5 t7 G7 D# SContact Person: Heidi Crites  
: M8 h/ \/ ^  X9 ATitle:  People Resources Director
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