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[招聘信息] 招聘 Hotel Front Desk Clerk

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发表于 2010-10-8 09:27 | 显示全部楼层 |阅读模式
老杨团队,追求完美;客户至上,服务到位!
Position: Hotel Front Desk Clerk (NOC 6435)
0 l) G( d, a/ W$ I" d) G# ZCompany: Delta Edmonton South No. 2
* Y( j* X4 Q# h0 s& S( C6 WLocation: 4404 Gateway Blvd., Edmonton, AB T6H 5C2
! o* g8 J& Y0 W0 d" C7 R. J% u8 Q$ ~Wages: $14.27 per hour, 40 hours per week, shift work including evenings and weekends, group insurance benefits            
0 m) b2 ^8 {. B7 ]Vacancy:  4  
$ M; m) K. S' D2 w! R8 D/ y5 O  k" J% x2 w  n! F& i( q
Job Description:       
* d# t% t5 X  _9 r- J. z% x" I+ z* z-        Checking guests in/out 0 \4 v# N' `6 F8 A
-        Answering guest inquiries regarding hotel services  ~. A  N4 P; V' T( t
-        Provide information about services available in the community and respond to guests' complaints
2 Q  p& \8 h; S0 R  n-        Answering telephone calls and handling/ balancing cash ; a2 _5 M* K* t3 }
-        Balance credit card machine 4 F% q5 ~1 s7 V- J- s2 y- h6 ?9 q
-        Maintain an inventory of vacancies, reservations and room assignments
* T3 H0 _; E+ l6 ?2 r4 y-        Compile and check daily record sheets, guest accounts, receipts and vouchers using computerized or manual systems
; F9 }7 w1 M3 m/ d# ]1 b-        Present statements of charges to departing guests and receive payment
5 u; a& Q0 X( G, N-        Promote and maintain a safe and healthy work environment adhering to Occupational Health and  Safety Standards % r, ^* b6 p) v% y0 I
-        Perform other duties as assigned by Assistant Managers / c! E8 |/ J3 p' U. a2 ?. E4 S
Skills/Requirements:
# E9 Z0 d# p5 L5 U. `$ ^5 r  j, _-        Completion of High School
- q8 g0 t7 t- i  A1 y1 ^-        Strong English communication and interpersonal skills
* {+ y* l: }. R2 E/ w/ ]# J8 l-        Good computer skills       M8 b: h, K3 V, F6 e
-        Must be able to work with minimal supervision in a high pressure, high volume environment
* f) _$ D7 s4 b; P7 F-        Minimum 1 year experience, strong guest service skills
* X6 f* E3 y  E  T-        Ability to work night audit shifts and weekends ; g& b3 R+ f' b, E( C! i
-        Emerit professional certification for front desk agent is required  
: Q; r& b: V4 e" c# k3 p0 t2 m& Z, F3 u( q8 B9 q: L
: e9 F6 A- |; J6 F5 P
Please apply in person or send resume by fax:  780-434-5298  
+ F, F/ z# W, B/ m, M! ^0 x; a5 QContact Person: Heidi Crites  
- X" {! _1 Z+ f# Q% ITitle:  People Resources Director
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