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Position: Hotel Front Desk Clerk (NOC 6435) 7 Y! k, b8 ~6 f9 B
Company: Delta Edmonton South No. 2
- s3 S: T$ n) YLocation: 4404 Gateway Blvd., Edmonton, AB T6H 5C2
" k$ X# q2 j( N5 d- ?7 \3 ]# ?Wages: $14.27 per hour, 40 hours per week, shift work including evenings and weekends, group insurance benefits
) k- s+ Z: T5 jVacancy: 4 8 B% h. m2 B/ B
$ l3 Q/ b: ]$ a$ l7 A
Job Description:
- m, S& }+ k% u% Z" y# c! C: j- Checking guests in/out 0 ^: H( \ ^: }
- Answering guest inquiries regarding hotel services7 e! M6 c6 w4 g! O6 q( @
- Provide information about services available in the community and respond to guests' complaints
* K, }8 Y9 K0 A: ~- Answering telephone calls and handling/ balancing cash ' g, l. [: u2 o# G
- Balance credit card machine
( {0 L, P# b3 |7 R) h- Maintain an inventory of vacancies, reservations and room assignments ( O4 y8 A0 [( \- j+ Q8 W' M
- Compile and check daily record sheets, guest accounts, receipts and vouchers using computerized or manual systems
9 g5 T) u# Y W. T/ O- Present statements of charges to departing guests and receive payment
Q9 M5 B! h5 V, J- Promote and maintain a safe and healthy work environment adhering to Occupational Health and Safety Standards
- e% O3 b, U3 o- Perform other duties as assigned by Assistant Managers ; w; D. V6 d' l8 |
Skills/Requirements:3 L! V% O" o$ {* i1 A X7 @
- Completion of High School I9 o! p6 N; Z( e, p& j( c) s5 ~! e
- Strong English communication and interpersonal skills 7 s! N# S* |: Q7 C' J4 A. f0 R; H' ~
- Good computer skills + k0 i! O2 H7 `
- Must be able to work with minimal supervision in a high pressure, high volume environment" t3 r" S7 N. T8 o, ^
- Minimum 1 year experience, strong guest service skills
* J/ X: {# D! q( H2 y- Ability to work night audit shifts and weekends
: t. U- M% y' }- k1 Y- Emerit professional certification for front desk agent is required
( ?$ l {, R; k) B& n, k: m ?2 Y0 `/ H/ k
; J+ t0 D+ I9 H8 z" MPlease apply in person or send resume by fax: 780-434-5298 0 n9 m5 p" ~* [4 s# u T3 W" x
Contact Person: Heidi Crites " n& v6 H" h. f& t+ k- t5 L
Title: People Resources Director |
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