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Position: Hotel Front Desk Clerk (NOC 6435)
& t( L2 V' ^6 O# {/ }( L: uCompany: Delta Edmonton South No. 2
3 j8 @$ u0 J- W& R( mLocation: 4404 Gateway Blvd., Edmonton, AB T6H 5C2 : ]: ~" u+ f$ H: }/ W
Wages: $14.27 per hour, 40 hours per week, shift work including evenings and weekends, group insurance benefits p5 ^0 N5 P& [& O& C. S
Vacancy: 4
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, t, {$ I+ S/ _0 A6 M6 |Job Description: 3 F. o% ?4 C0 c8 G+ \: Y' D# ]0 ^
- Checking guests in/out 0 K! R+ D- N$ k& @5 x" U6 V
- Answering guest inquiries regarding hotel services6 f# W5 A- y4 p; O/ s) Y* T
- Provide information about services available in the community and respond to guests' complaints 4 O+ i/ f: T: O/ b
- Answering telephone calls and handling/ balancing cash ) u* i( M+ v) d9 U
- Balance credit card machine
% S; ^2 n& o2 K5 o0 Y- Maintain an inventory of vacancies, reservations and room assignments
, ?- S: d: L( @" G5 G- s- Compile and check daily record sheets, guest accounts, receipts and vouchers using computerized or manual systems
9 e! K- i8 ?" P- ^6 H4 _- Present statements of charges to departing guests and receive payment7 ^% ~) }3 A9 X; P
- Promote and maintain a safe and healthy work environment adhering to Occupational Health and Safety Standards / ?5 L5 L/ K, h4 Q4 [) R* J, {" x
- Perform other duties as assigned by Assistant Managers 8 {% q8 C! H; r9 M) ]4 d/ x. A
Skills/Requirements:
, C3 ^4 G% N$ M3 Q3 N- Completion of High School
6 {/ [& C7 t: n- Strong English communication and interpersonal skills
3 N- m& q: Y h+ r: K5 x/ m- Good computer skills
6 k% R6 h5 ^# L- Must be able to work with minimal supervision in a high pressure, high volume environment$ P. k; N- [* ^/ `7 G: Y
- Minimum 1 year experience, strong guest service skills % L+ A3 M8 Z" @5 e! o- s. B
- Ability to work night audit shifts and weekends
& O7 O" j/ d, ]2 P3 z3 |' ~- Emerit professional certification for front desk agent is required 4 [$ }" X, o6 @1 s, |8 g7 \
& p$ F' W/ m$ ^5 C7 Y! ]& h0 f8 y2 m" E/ q
Please apply in person or send resume by fax: 780-434-5298 * t" Z6 U2 o4 b7 d
Contact Person: Heidi Crites
8 ^$ |- [! \' w: M+ B% @Title: People Resources Director |
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