ASSIST Community Services Centre - Receptionist/Immigration Services Worker

ASSIST

Employment Opportunity

Position Title: Receptionist/Immigration Services Worker (Temporary position for Maternity Leave)
; L/ |3 U* h( o5 NTerm: 1 year contract
/ G8 x! H9 t/ u- r, uHours of Work: Part-time: 21 hours per week
) Y3 R) x& d. |$ R' qClosing Date: October 5, 2010
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: {+ V! \' f$ b5 \2 EJob Description
5 o; t, m" C% ~, K- v0 q-Answer multi-line phone calls professionally, politely and directing the calls correctly.
5 A- _# I8 d1 e-Assist with providing counter services and act as relieve to the other Immigrant Services Worker
-Reports to the program manager and provides clerical support to all members of the ISP team
  g# Z2 X) k- j7 I3 o$ t9 W+ ^( P-Helping Immigrants with Language Barriers to interpret and explain English letters, pamphlets, notices in Cantonese or Mandarin as requested by the client
-Train and supervise volunteers at front counter or reception
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Qualifications:
-High school diploma or above, two years or more related work experience
-Exceptional customer service skills, ability to handle multi-task requirement
-Works well under pressure, ability to work well independently as well as in a team
+ k9 p# @3 ]. T6 t2 K) g% K4 {-Good oral and written communication in English and Chinese (Mandarin and Cantonese) and willing to learn one of the Chinese dialects if only proficient in one
( H6 S. _4 g( M& v$ ]-Requires police security check at the expense of employee and child welfare check
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1 _5 W' K: V* }5 a# JDetailed job descriptions are available at www.assistcsc.org. Please submit resume and cover letter to: Rachel Pu, Program Manager @ASSIST Community Services Centre via fax: (780) 424-7837 or email to: Rachel.pu@assistcsc.org or in person/mail to ASSIST office.
Note: We thank all applicants for their interest, however, only candidates invited for an interview will be contacted.  No phone calls please.