ASSIST Community Services Centre - Receptionist/Immigration Services Worker

ASSIST

Employment Opportunity
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Position Title: Receptionist/Immigration Services Worker (Temporary position for Maternity Leave)
Term: 1 year contract
  l* d/ w9 X4 J( e' HHours of Work: Part-time: 21 hours per week
Closing Date: October 5, 2010
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Job Description
1 A$ U$ p/ F' K/ X) ~) o2 r-Answer multi-line phone calls professionally, politely and directing the calls correctly.
-Assist with providing counter services and act as relieve to the other Immigrant Services Worker
" j6 X" c7 S. L8 L4 o3 ~- A; K1 h. q-Reports to the program manager and provides clerical support to all members of the ISP team
3 s% u6 Q& N" P+ m( t7 q-Helping Immigrants with Language Barriers to interpret and explain English letters, pamphlets, notices in Cantonese or Mandarin as requested by the client
/ g  z7 M- @" f1 I! s-Train and supervise volunteers at front counter or reception

. P# g4 ]6 x2 MQualifications:
* q  m" U# K# |" B9 V) c8 U-High school diploma or above, two years or more related work experience
-Exceptional customer service skills, ability to handle multi-task requirement
( G; T" G/ R2 Y$ [-Works well under pressure, ability to work well independently as well as in a team
-Good oral and written communication in English and Chinese (Mandarin and Cantonese) and willing to learn one of the Chinese dialects if only proficient in one
-Requires police security check at the expense of employee and child welfare check
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Detailed job descriptions are available at www.assistcsc.org. Please submit resume and cover letter to: Rachel Pu, Program Manager @ASSIST Community Services Centre via fax: (780) 424-7837 or email to: Rachel.pu@assistcsc.org or in person/mail to ASSIST office.
+ B1 ?, R5 F/ I$ VNote: We thank all applicants for their interest, however, only candidates invited for an interview will be contacted.  No phone calls please.