ASSIST Community Services Centre - Receptionist/Immigration Services Worker

ASSIST

Employment Opportunity
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Position Title: Receptionist/Immigration Services Worker (Temporary position for Maternity Leave)
Term: 1 year contract
3 g. j) z- h0 H, P( s7 BHours of Work: Part-time: 21 hours per week
Closing Date: October 5, 2010

2 b  o* ~3 H  Q6 r- SJob Description
-Answer multi-line phone calls professionally, politely and directing the calls correctly.
9 `' w  o( d) j' J' ]9 n7 Y0 H-Assist with providing counter services and act as relieve to the other Immigrant Services Worker
-Reports to the program manager and provides clerical support to all members of the ISP team
" @9 h* y! y6 n" ^-Helping Immigrants with Language Barriers to interpret and explain English letters, pamphlets, notices in Cantonese or Mandarin as requested by the client
, f9 \+ a! Y3 G-Train and supervise volunteers at front counter or reception

Qualifications:
5 p$ q& N7 {, \) z- ?: X8 C' @-High school diploma or above, two years or more related work experience
-Exceptional customer service skills, ability to handle multi-task requirement
-Works well under pressure, ability to work well independently as well as in a team
& j; Y/ }3 z& n: a-Good oral and written communication in English and Chinese (Mandarin and Cantonese) and willing to learn one of the Chinese dialects if only proficient in one
' h' F9 C6 e( C, t0 O" N! ]-Requires police security check at the expense of employee and child welfare check

Detailed job descriptions are available at www.assistcsc.org. Please submit resume and cover letter to: Rachel Pu, Program Manager @ASSIST Community Services Centre via fax: (780) 424-7837 or email to: Rachel.pu@assistcsc.org or in person/mail to ASSIST office.
( K& K: ~, [6 u9 R# J" fNote: We thank all applicants for their interest, however, only candidates invited for an interview will be contacted.  No phone calls please.