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Position: IT Small Systems Specialist r- L9 v% M+ H
Reports to: IT Manager
9 Q3 F" F s4 K8 ~# V; d0 yLocation: SYSCO Edmonton
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Position Summary:+ ~$ M! |# u( _6 {8 [& l; _- [& u9 t
The IT Small Systems Specialist will be responsible for providing day to day technical support for SYSCO Edmonton. Responsibilities will include equipment management and support, basic network support and troubleshooting.
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# c: ]( Q$ H( _" P1 w5 N( uResponsibilities:/ q7 d) k. h5 [
§ Provide high level of customer service to internal customers
& R4 @( C- W4 T; |§ Provide small systems technical support; troubleshoot problems and either resolve them independently or coordinate third party involvement in resolution * B. `. w4 U3 j* ~& [. F, E
§ Hardware and software installation, configuration and implementation+ N' L3 o( X; W- s% B
§ Ensure software and hardware standards and other policies are adhered to at all times4 W5 Y; H \9 X, b) m) w
§ Liaise with Corporate IT Helpdesk% y- m; X' h* V a) z, p I' O
§ Become familiar with in-house software applications (AS/400, EXE/warehouse management system, SOS, VRFS, Impromptu, Lotus Notes & others) with goal of becoming in-house expert
8 S" {7 C$ M7 P1 N8 [6 O§ Develop and maintain good working relationships with internal and external parties' A' D9 d2 ^% T6 P& ~$ E' H$ K! t$ u
§ Special projects as required0 [8 N6 T1 J# i$ |& Q, ^ W9 S: G
§ May be required to provide after hours pager support for emergency trouble calls0 E. f/ a9 t( D3 N+ J6 a1 x0 H
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Qualifications:
: V3 P0 V6 I: ?! G" l§ University or College degree in Computer Science and at least 2 years of related work experience) a* y* L" k5 [
§ Strong interpersonal skills with the ability to work with others and work under minimal supervision4 y5 i; v' _ e; X; p* \6 U& q5 d% g/ w
§ Fundamental commitment to customer service
) A. A0 m4 g0 ~, A0 s§ Excellent problem solving and troubleshooting skills and the ability to work on multiple issues' h) M' ~+ q) G5 Z6 c( n/ Z
§ Proven knowledge of Dell, IBM, Xerox and Lexmark hardware
* j1 ~+ N7 W0 Z( O§ Experience installing, supporting and troubleshooting client desktop software7 f) E- f! t- X" z' L; _: z' b: o
§ Demonstrated ability to troubleshoot, install and support computer users with Windows 98/NT/2000/XP in a domain environment, Ethernet, TCP/IP, routers, switches, concentrators, Network Management tools (e.g. virus protection, server monitoring) and with Xerox and /or Lexmark printer problems( e. f3 ]( v u9 A' N4 L" [
( v( Q( D0 Q% ], E3 e( V( ?Closing Date: September 16, 20050 M, X8 A$ |& A3 c; c$ E/ {
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Interested applicants should forward a cover letter and résumé to:$ ]% w: m" C# A0 Z0 m
Beverly McIntosh, Human Resources Coordinator
5 M5 n5 m' M8 ]2 D( P! bFax: 780-451-3546
( G0 E: @0 m* z2 N" e/ WEmail: HR.Edmonton@sysco.ca
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Position: IT Manager / p" h* J( q' v+ M
Reports to: Director of Finance & Administration - e' F1 Y' |" L6 H: e( K# Q7 k* V
Location: SYSCO Edmonton) `/ c- u9 e }! F6 Z: Q' y" v' o
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Position Summary:9 Q! H h9 d. }! L( f
The IT Manager will provide hands on management of all aspects of the local IT operations for SYSCO Edmonton - managing the information systems on a cost effective basis while ensuring user demands are met. This person will work closely with the SYSCO Canada Corporate IT group (located in Calgary and Toronto). 6 B0 E7 Q8 I6 s
, O/ _. m7 J' mResponsibilities:3 d! V- {* M* \6 {- r
§ Manage a stable local IT environment 3 j! Y4 S1 q: y* Q5 o7 J
§ Manage and coach staff in IT group
$ t1 ~6 e5 E/ t§ Oversee and provide small systems technical support
" L& X* k! F8 d, _' i, O% p& `/ _5 l1 o/ w§ Reporting to the Director of Finance and management on a monthly basis on status of IT projects and initiatives7 p% Q) D6 I% |" s
§ Work with auditors (internal and external) – respond to requests, prepare response to audit reports
, T- E% ^/ z5 C; ^# H, B7 T1 h§ Hardware and software configuration and implementation, N# }( y! ]- k' O- W* r. v$ x& B
§ Manage and track all technology assets including ensuring that all software licenses are documented and adhered to
" Z, t0 `4 N+ ?; S5 ]2 r§ Ensure software and hardware standards and other policies are adhered to at all times/ X% @/ Z5 [* ?) u
§ Perform network administration at the domain level; managing user accounts and network access; p6 L9 C& o. o6 W9 I# b8 H
§ Develop and maintain backup and restoration procedures+ q4 M/ y# c% T( A9 L
§ Develop and track IT budget as well as IT capital spending plan
: X' o& e+ L- t5 @6 C$ o§ Liaise with Corporate IT Helpdesk
^( ~9 D" B$ [, u+ ~& }$ \§ Become familiar with in-house software applications (AS/400, EXE/warehouse management system, SOS, VRFS, Impromptu, Lotus Notes & others) with goal of becoming in-house expert/ x1 Z6 b% T3 m6 L1 {6 c3 p( U4 b
§ Provide technical and procedural recommendations to management
2 G6 O" F E4 ?3 _$ ?2 C§ Manage user ID request and approval process in conjunction with Director of Finance5 n. s! {( q' j' z- I
§ Implementation and support of small systems technology initiatives in conjunction with SYSCO Canada IT. j2 W: `7 s7 n6 C
§ Coordinate and support end user training1 f) ~. o2 _( M. a% V" J
§ Develop and maintain good working relationships with IT related suppliers and service providers
' D. z+ m- o) f2 z! ] m% ?8 t§ Collaboration on development of internal intranet and external website maintenance; }5 @( E* ]" u: k6 ~- l2 C4 x) B" a% I$ t
§ Manage all printers in the building! w7 [9 } p7 w* f. w2 I
§ Special projects as required( f! @6 y! U; ~/ c; O0 @6 I
§ May be required to provide after hours pager support for emergency trouble calls4 o1 ?9 Z' u& b8 T" d
4 q1 m3 y, Z& Z4 S& W, cQualifications:
% c& F' C( |; s+ q' \ h§ University or College degree in Computer Science and at least 5 years related work experience1 v3 y1 R' m# I4 t7 x, D3 E: Y+ _8 v
§ Excellent leadership and organization skills
7 G9 @/ Y9 @1 j& R3 K& Y§ Able to manage a local IT environment while working within a Corporate IT structure at a national level. n& {; c7 o: C2 P, i
§ Strong interpersonal skills with the ability to communicate at all levels within an organization7 Y5 {/ z* X1 h' w) h
§ Strong small systems technical support experience- V$ U$ [$ p* K$ r' c8 ^
§ Fundamental commitment to customer service and process improvement" z; c! V& A' s! w6 _2 z \- R
§ Excellent problem solving and troubleshooting skills and the ability to work on multiple issues
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Closing Date: September 16, 20050 M2 k* M4 t- D/ K
/ j7 `* p5 M# _: tInterested applicants should forward a cover letter and résumé to:
% u! D1 D y2 NBeverly McIntosh, Human Resources Coordinator% _! _* p; Z6 a
Fax: 780-451-3546
* F$ `0 C4 j# j# [( b. b9 BEmail: HR.Edmonton@sysco.ca
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发表于 2005-9-8 17:35
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发表于 2005-9-11 21:42
