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丰田承认换踏板不一定能全部解决加速问题) O- I" X" Q, ^' T- y! b) h7 l
By LARRY MARGASAK and KEN THOMAS" F2 n' ~2 `0 k9 Y7 y# m
Washington (AP) -- The president of Toyota's U.S.
' N; l Y+ p4 s# U5 J: l- u. voperations acknowledged to skeptical lawmakers on Tuesday that, U- I; Y1 q# P8 t% x$ H/ e6 v; _
the company's recalls of millions of its cars may "not totally"2 J0 e$ ?! f6 q6 a: S, U$ l
solve the problem of sudden and dangerous acceleration.- T: g# i7 d# X8 P/ N5 k" ?
"We are vigilant and we continue to look for potential$ U6 B/ [: V7 F
causes," Toyota's James Lentz told a congressional panel./ z& k: v4 l* K$ i9 v0 ^' m; q
However, he repeated his company's position that unexpected
% W4 C1 H6 z: a7 {9 n% }acceleration in some of the company's most popular cars and6 I2 m* J* O" H- V: O2 I/ r" z0 H
trucks was caused by one of two problems -- misplaced floor
: D0 P3 a# w, e/ i, imats and sticking accelerator pedals.
7 x! p7 H# V" ~" tHe insisted electronic systems connected to the gas pedal
" k: r- U9 R0 s% ~and fuel line did not contribute to the problem, drawing sharp
( z8 |1 ?2 @% b; Ucriticism from lawmakers who said such a possibility should be
% T, D( Z) k' afurther explored -- and from a tearful woman driver who could
; `+ m3 g1 Z1 w* cnot stop her runaway Lexus.$ S( M( U6 }) M3 }8 P
"Shame on you, Toyota," Rhonda Smith, of Sevierville,
" G/ c0 s; G: f! K8 @$ a; {+ a/ PTenn., said at a congressional hearing. Then she added a second
% h, J0 ~# V6 G6 T. j"shame on you" directed at federal highway safety regulators.$ z. ~* P4 Q' u, e& B8 ~2 |# _
Texas Republican Rep. Joe Barton cautioned his colleagues
& r8 m# K. c" ]$ x7 R* xearly in the hearing against conducting a "witch hunt" and said5 G1 b' ?. E# g$ z5 W F
"We don't want to just assume automatically that Toyota has
; C& z. V) N; p. ]0 ]/ r1 mdone something wrong and has tried to cover it up." But midway2 G& h& Q L2 R- A+ a1 Q7 K
through Lentz's testimony, Barton said of Toyota's
; a& G* H! b& V2 J; {# B! Finvestigation of the problems: "In my opinion, it's a sham.", i' w5 v( i0 Z: [ D5 M
Lentz said the company had not completely ruled out an% d9 I% a: d2 h- G$ p- T& N3 G
electronics malfunction and was still investigating causes of. O* T: y0 {& ]9 R3 `. q" t
the sudden acceleration. Still, "We have not found a- E" U# V: _6 B
malfunction" in the electronics of any of the cars at issue, he
( o% H2 N7 W, x$ H2 \$ x; H* ]8 R* usaid.
5 F( J8 `: o ?3 EAs to Smith's harrowing story, "I'm embarrassed for what
. k$ |8 k5 z( F/ |happened," Lentz said. "I want her and her husband to feel safe
+ b) c8 E- v" h) B, q5 labout driving our products," Lentz said.+ p D" y# j0 S
Three congressional panels are investigating Toyota's
" o* Z- o0 s/ D1 l Oproblems, which affect a huge number of Americans. Toyota has
) f- E+ d, v# ^9 precalled some 8.5 million vehicles worldwide -- more than 6
& T" N1 R/ f/ p' p a* Jmillion in the United States -- since last fall because of4 z' @# X! G' C, ?& G
unintended acceleration problems in multiple models and braking
9 @5 w: l- W( {: L0 z: m$ g8 Fissues in the Prius hybrid. It is also investigating steering5 z' t- |" s5 f- H' }3 |
concerns in Corollas. People with Toyotas have complained of& o5 P/ r9 y6 d- U% `1 r& E7 W I3 ?
their vehicles speeding out of control despite efforts to slow- f+ b% a0 D2 ^0 [7 E! o
down, sometimes resulting in deadly crashes. The government has% t+ i% _, P, G5 `; s: o
received complaints of 34 deaths linked to sudden acceleration
$ Y5 G# v4 y8 [) K1 g! o/ ?of Toyota vehicles since 2000.9 a" M$ Q F! a& f- j
Lentz, who choked up while discussing the death of his own
2 m* i- s; t9 I% O8 g: u9 ybrother more than 20 years ago in a car accident, said he c1 f3 H+ X1 u# m n9 n/ d& \
understood the pain.& p" G* l, [# H- l$ T# y) y( w6 q3 L" j
"I know what those families go through," he said.* t9 O; r$ ^3 a V
Lentz has said in the past that he was confident Toyota's
9 ], B+ h# D- O W. Z, u8 s( K& Bfixes on the recalled vehicles would correct the problems.7 N) i6 a4 ~/ w2 J8 A
But when pressed by Energy and Commerce Committee Chairman2 t; L0 i9 ?* P! [
Henry Waxman, D-Calif., on whether the two recalls Toyota put
- N: ^9 I2 u# h- g" Y* s$ c2 |in place to deal with the issue would completely solve it,6 @& _/ T) y2 ~9 l
Lentz replied: "Not totally."
7 z1 ^5 h/ d3 k) Q! z) J% k5 F* ^+ WStill, he said chances of unintended accelerations were
% n8 N( g7 E+ t! y4 g"very, very slim" once the recall was complete. Lentz also said7 I! C& P( U) t# Y2 J: ~1 {5 Q
Toyota was putting in new brakes that can override the gas
7 \: v1 |& F, ]4 |$ m6 J; opedal on almost all of its new vehicles and a majority of its3 s3 w2 R8 L5 G. `0 u$ ?/ R
vehicles already on the road. a( U0 N- Q+ v; Q# n
Meanwhile, Toyota president Akio Toyoda, who will testify3 M0 h) ]# m1 f) i- s1 B% K
before a separate panel on Wednesday, said he took "full/ ^. m- n) V, D: @% l
responsibility" for the uncertainty felt by Toyota owners and
8 |# m2 ^) l4 A, O5 r3 Uoffered his condolences to a San Diego, Calif., family who were9 Z: O3 P, X3 G( k6 @
killed in late August, reigniting interest in the problems." c) G2 b2 l% z: {2 o6 G
"I will do everything in my power to ensure that such a
/ D8 t! e/ m. G7 m7 H& `tragedy never happens again," Toyoda said in prepared testimony
) b% P8 p& O8 `$ \* }* N( tfor Wednesday's hearing to the House Government Oversight
6 R; P3 P/ R. j/ R# s% t) ?Committee. "My name is on every car. You have my personal1 K2 _! Z) f1 p; Y2 g$ n: Z
commitment that Toyota will work vigorously and unceasingly to/ i# f; l3 E* b; W+ g. L4 r5 ^
restore the trust of our customers."
3 |8 |; M# _4 ?$ N: {Lawmakers heard a brief, but riveting, deion from
1 ` j) g8 \* @8 NSmith, the Tennessee woman whose Toyota-made Lexus suddenly
w+ K8 F, P! U0 g; D7 Kzoomed to 100 miles per hour as she tried to get it to stop --
' n) x _8 S) r- @shifting to neutral, trying to throw the car into reverse and1 h6 U$ Q7 K7 |/ ^' Y* O
hitting the emergency brake. Finally, her car slowed enough- y. o7 s3 Q9 Z* J2 a5 O
that she was able to pull it off the road onto the median and
4 N5 N& ]7 x4 g O' Bturn off the engine.
9 S* ^- f0 E, F6 W2 gFighting back tears, she described her nightmare ride of
/ M! G, P0 c6 o3 e! mOctober 2006, calling it "a near death experience."
7 R+ g6 N8 I" r"After six miles, God intervened" and slowed the car, she" Y; ]$ t( u Q3 L
said. She added that it took a long time for Toyota to respond j5 T+ [0 m' n$ W3 S: K
to her complaints.
6 g: b8 a" M' c7 z# T9 L% G FIn an often contentious full day of testimony, lawmakers
& Z' M4 z8 U1 Vreturned again and again to the question of whether electronic
6 U5 u1 T; H- j4 z5 X. @malfunctions may have contributed to the speeding cars.* S* V+ b! d8 X: r0 D, n4 V' S
"We are confident that no problems exist with the electric% S/ B$ n% D! i4 ~3 m8 r8 Y% q6 V* S
throttle control system in our vehicles," Lentz said. He cited3 i" B9 \1 k1 Y. v6 V. j
"fail-safe mechanisms" in the cars that were designed to shut, l: y) N8 `2 B8 n1 [: L
off or reduce engine power "in the event of a system failure."
- z. u. m2 \/ `! mTransportation Secretary Ray LaHood told the panel in
, j2 z( I0 z! c* nprepared testimony that possible electronics problems were2 A! `) G6 r! H5 }
being looked into by his agency. He said the company's recalls
+ `) e* V3 v8 I! f# Twere important steps but "we don't maintain that they answer! q! O& O- i: [8 t
every question."
( ^7 h, H5 P: Z# a5 q2 E( kToyota hired a consulting firm to analyze whether
: x. J; ]" o$ R) `/ c3 K( zelectronic problems could cause unintended acceleration. The! W* W( B a4 e4 ~/ z9 f4 L: Q: S
firm, Exponent Inc., found no link between the two. But
% V1 P/ `* g& D0 Wcommittee investigators said the testing studied only a small
2 T1 T/ y( o7 j) @ \+ mnumber of vehicles
2 A6 f9 ? M3 N: ^! D- c9 K( [4 HTracking down an electrical problem can be far more6 S8 X* n6 F0 D4 c$ ]
difficult, expensive and time-consuming than finding a1 A3 j# o4 `) w7 N1 G) }& o
mechanical problem. Electrical problems can have more than one( H& Y, D4 R8 g1 B# P
source, and they can come from inside or outside the car.
/ o- L8 t! k& {% oMechanical problems often leave clues such as physical damage,4 I# c8 m8 h/ q6 K+ P4 d
where electronic troubles can be hidden in software or leave no
6 b! p+ E6 h0 k9 ?: Btrace at all.1 Y J! ^7 b7 L8 f, M
House investigators who reviewed Toyota's customer call
0 @& e( z5 _' Z, @8 gdatabase found that 70 percent of the complaints of sudden. K2 Q; k2 K9 a2 e5 X# e7 h2 g
acceleration were for vehicles that are not subject to the
8 h! W2 B6 x# S: E2 [recalls over floor mats or sticky pedals.
* w8 B% I" i9 g4 M0 ^Rep. Bart Stupak, D-Mich., chairman of the subcommittee,
$ V8 j- ` c6 ]said Toyota "misled the American public by saying that they and ?# U5 e( h# N7 i1 G( R
other independent sources had thoroughly analyzed the" f$ t# K! m. N6 X/ o
electronics systems and eliminated electronics as a possible
4 O+ l7 h( s" j1 Qcause of sudden unintended acceleration when, in fact, the only
; |( F' l. P! @( d, I' Ssuch review was a flawed study conducted by a company retained& v( i( d0 A5 f; m# I0 t+ m
by Toyota's lawyers."
5 y8 I+ ^+ ], D3 K% S1 S, E! g) {Lentz apologized anew for the company's slow handling of& b3 P$ m5 U& V" t2 O
problems. "We have not lived up to the high standards our# \$ Q+ t8 K! U/ m# f- Q
customers and the public have come to expect from Toyota," he
, m& u2 x4 ^& O5 J( U6 n0 rsaid.
9 p0 s6 z# b" \- V1 |& a' r0 b"Put simply, it has taken us too long to come to grips with
+ d3 Z9 _6 l4 a; P8 |- W6 a- ta rare but serious set of safety issues, despite all of our' Y3 |, ?; [% e2 I. V7 {# t
good faith efforts," said Lentz, president and chief operating J1 X8 g+ {6 I9 v; T" N+ w& d
officer of Toyota Motor Sales USA. Inc.
M; z) i% ?3 U& V+ Y' lSeparately, among hundreds of Toyota dealers lobbying
9 F9 q5 @8 ?9 e, c' i) nmembers of Congress Tuesday, there seemed to be widespread
/ U( I, y7 b+ Drancor toward a federal government they view as picking on the
- e/ A) e# c @/ i* v2 pautomaker, at least in part because of the government's. s: n7 }1 u) ?3 D; C. O9 `+ w
investment of billions of dollars in General Motors and
0 e6 B6 N$ n; ?8 I6 D& t3 BChrysler.$ u& Y; s0 W+ _& \5 F3 E
"That's hard for me as a citizen to understand why my tax! F* R2 S$ R! w* A3 b
dollars are going in that direction," Paul Atkinson, a6 {+ O( _0 I" O- J, v
Houston-area Toyota dealer, said at a news conference that also# ]8 |6 i- q4 P9 H/ L
served as a pep rally for the visiting dealers. "To compete8 ?* @$ Y% n3 `' ^9 y _, b. ]
with the government as an individual entrepreneur is pretty
, r$ ^/ B! u$ C. C3 j. k' b, Wtough."
i6 X. N, Z7 {0 m4 j4 d$ C---
]6 F8 a) q: MAssociated Press writers Alan Fram, Stephen Manning and Tom
3 M l5 a: }& o0 E9 }Raum in Washington and Tom Krisher in Detroit contributed to I; U" ]' H7 ~3 Q
this story.. {5 |. o' T. K) E) _9 ^& ^2 B; n7 \
# D& q" s' p6 t7 x& D6 X6 Y$ W-0- Feb/23/2010 21:04 GMT |
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