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丰田承认换踏板不一定能全部解决加速问题3 W3 l+ s( b& J- W& }5 Z
By LARRY MARGASAK and KEN THOMAS
6 e/ c/ r! S. b [! A) Q. RWashington (AP) -- The president of Toyota's U.S.; @: v/ B2 [( I4 {% b5 u
operations acknowledged to skeptical lawmakers on Tuesday that/ t$ Y: H3 m* m0 i z* l+ {
the company's recalls of millions of its cars may "not totally"
4 _: F: t" t3 }" [& Tsolve the problem of sudden and dangerous acceleration.
; x/ |* |9 x% ?# \"We are vigilant and we continue to look for potential- P" c# J$ _8 H
causes," Toyota's James Lentz told a congressional panel.; P6 u8 Q& D) Q& H- F( b. x2 P
However, he repeated his company's position that unexpected
& D7 L. L3 p; Y: g" k' U: Vacceleration in some of the company's most popular cars and0 J9 z0 a" h* n/ s* ?
trucks was caused by one of two problems -- misplaced floor
1 }+ V+ j4 ~6 A$ vmats and sticking accelerator pedals.
8 n; q: \1 b) S+ S. q) T7 B7 z+ DHe insisted electronic systems connected to the gas pedal
& E9 |3 z1 |0 c3 ~and fuel line did not contribute to the problem, drawing sharp
7 t1 f( p+ T3 @# Y" g U5 y: kcriticism from lawmakers who said such a possibility should be+ d) W* I& p4 D) ?9 I8 A! `3 m
further explored -- and from a tearful woman driver who could
# g }, q+ h7 x/ d% l! r e. B! inot stop her runaway Lexus.
- f% @' O& Y$ J1 i1 e"Shame on you, Toyota," Rhonda Smith, of Sevierville,' E9 v4 P+ f5 M3 F, o
Tenn., said at a congressional hearing. Then she added a second/ ^* y0 N# }: J" B# R
"shame on you" directed at federal highway safety regulators.
- L7 E) z9 \5 B( q/ rTexas Republican Rep. Joe Barton cautioned his colleagues! O1 g. ]( o! @
early in the hearing against conducting a "witch hunt" and said6 Q* ^1 b; W) b6 o; t
"We don't want to just assume automatically that Toyota has
4 O! X7 K, }& s2 k0 w9 D/ l8 ydone something wrong and has tried to cover it up." But midway
; K( m4 r9 B# I, }# Ethrough Lentz's testimony, Barton said of Toyota's
3 i6 P5 O. h/ z7 Ninvestigation of the problems: "In my opinion, it's a sham."
5 n( T5 R% x5 Z; A/ xLentz said the company had not completely ruled out an3 U( B5 z* o" n+ L H3 a# _" y+ k
electronics malfunction and was still investigating causes of
* b6 _% h- C, R* x& J: c* Uthe sudden acceleration. Still, "We have not found a7 [5 E3 c0 a) x
malfunction" in the electronics of any of the cars at issue, he
- K4 @5 q+ U. r. E( l3 g* x: |said.
u; ?" ?$ m. ~8 T3 R1 e% \4 \9 fAs to Smith's harrowing story, "I'm embarrassed for what# e, Z2 [4 k& K6 P
happened," Lentz said. "I want her and her husband to feel safe- i+ v! V( q' W6 v1 n4 g Y, J
about driving our products," Lentz said.
* D; ^9 Z" U, HThree congressional panels are investigating Toyota's
- p' ~( L9 j% _1 gproblems, which affect a huge number of Americans. Toyota has( ?* \4 t, o0 x6 K* @7 t7 F
recalled some 8.5 million vehicles worldwide -- more than 6 l# M1 K: @( o) G
million in the United States -- since last fall because of, t+ J7 J" U( F8 R, C2 P, t
unintended acceleration problems in multiple models and braking- K( V5 s G5 n' y! R' n
issues in the Prius hybrid. It is also investigating steering" u0 @4 _( ]" B; D3 Q1 C
concerns in Corollas. People with Toyotas have complained of
" {1 y+ r; x4 L; v8 e2 [their vehicles speeding out of control despite efforts to slow
8 L) p& r8 l; m' ~down, sometimes resulting in deadly crashes. The government has
) R8 ^6 ^# j+ g7 P; N1 c. u _received complaints of 34 deaths linked to sudden acceleration4 v" h7 @0 ^' Z
of Toyota vehicles since 2000.
~4 H$ L8 b+ i# g9 S0 a. xLentz, who choked up while discussing the death of his own
* O4 o0 l3 P! b m1 j5 E" Hbrother more than 20 years ago in a car accident, said he
- m4 Q0 _6 V9 K) L; [understood the pain.
7 ~9 B6 P: L$ s6 E7 h$ y. _9 t"I know what those families go through," he said.8 g' N; L- b# j" y4 E. U# e) S4 P
Lentz has said in the past that he was confident Toyota's
8 a+ m( N* v( R( v8 o ~fixes on the recalled vehicles would correct the problems.
: p9 z2 u3 s: k* \But when pressed by Energy and Commerce Committee Chairman
B5 D6 c0 n2 `3 R) K) Z( I7 THenry Waxman, D-Calif., on whether the two recalls Toyota put: x% {+ M" g" ` U2 c
in place to deal with the issue would completely solve it,
, `; w( O9 V2 l; g+ @Lentz replied: "Not totally."3 Z0 t9 k0 h {+ G1 Z
Still, he said chances of unintended accelerations were0 F& [* |7 n4 R& x6 K& ]5 N
"very, very slim" once the recall was complete. Lentz also said1 h+ V7 n) \: b& Y; G! C% @
Toyota was putting in new brakes that can override the gas
+ Y& o8 T0 m6 @4 Xpedal on almost all of its new vehicles and a majority of its
?/ a+ Q- ]0 N, `) z& b" rvehicles already on the road.
( P: v" J! i. BMeanwhile, Toyota president Akio Toyoda, who will testify4 ]- w; {* h/ }- z7 ]/ O
before a separate panel on Wednesday, said he took "full
; F" r& O* `) n- Fresponsibility" for the uncertainty felt by Toyota owners and. o( ]9 @9 O' ^+ j/ m" C$ {
offered his condolences to a San Diego, Calif., family who were: } r: ^7 d9 K, W8 N( D
killed in late August, reigniting interest in the problems.% ~; U0 H0 @- z( l% U5 o/ k9 p
"I will do everything in my power to ensure that such a
% S2 n! b* D3 Q4 Etragedy never happens again," Toyoda said in prepared testimony
4 p* ]8 D$ g ~for Wednesday's hearing to the House Government Oversight
$ {; ]9 } _2 R7 t& M; H/ XCommittee. "My name is on every car. You have my personal
% A% E. |+ n @" ?commitment that Toyota will work vigorously and unceasingly to
, A- o: E7 |) Y' O1 Orestore the trust of our customers."
( }3 K6 h' K) z7 rLawmakers heard a brief, but riveting, deion from
9 E7 i" x5 g1 g( @; ZSmith, the Tennessee woman whose Toyota-made Lexus suddenly
) O, R1 ? C7 i6 H; Ozoomed to 100 miles per hour as she tried to get it to stop --
7 `4 R" ]$ W8 H% B+ _: V8 I6 R$ |shifting to neutral, trying to throw the car into reverse and+ W# |7 P% V, B @. f' X% G
hitting the emergency brake. Finally, her car slowed enough
" ~# _' t9 r( L& s' L/ d1 e1 o5 othat she was able to pull it off the road onto the median and8 N2 D# O" }) Y# ]" G" e. ?% P% e4 O
turn off the engine.
7 h4 I0 F$ d7 E3 q' }) PFighting back tears, she described her nightmare ride of: O' b/ Q0 ?! I3 X+ V( B5 l- e
October 2006, calling it "a near death experience."
7 _1 e! q, ?3 B! y6 m# G. {, L"After six miles, God intervened" and slowed the car, she, z3 m* w3 \( t) F: O8 z
said. She added that it took a long time for Toyota to respond( X6 g4 J. D. a; d: d4 O
to her complaints.9 c, X# L; K% Q
In an often contentious full day of testimony, lawmakers
" h. d( \8 m- Sreturned again and again to the question of whether electronic
; W4 R) l$ [% t8 H" R+ fmalfunctions may have contributed to the speeding cars.7 y, [/ t6 ^! `. ]; s4 Z
"We are confident that no problems exist with the electric- g( O0 D6 L4 i8 v: R+ P8 r
throttle control system in our vehicles," Lentz said. He cited
1 N7 x$ R$ M% z: ^9 ^) }* E"fail-safe mechanisms" in the cars that were designed to shut
8 a$ _+ h5 P4 Qoff or reduce engine power "in the event of a system failure."( n2 ~8 d9 S* x: D
Transportation Secretary Ray LaHood told the panel in
& j3 D- @0 d# _) w) ? Nprepared testimony that possible electronics problems were
3 {% C/ k/ p C& W' A1 Gbeing looked into by his agency. He said the company's recalls
6 c3 F* f' @# C) d9 t( o& L6 qwere important steps but "we don't maintain that they answer
* D( h0 H. o U6 ^" Qevery question."9 q# t8 v$ H; V3 Z' @4 k
Toyota hired a consulting firm to analyze whether
7 h" c- y$ r. l6 N7 Delectronic problems could cause unintended acceleration. The
! w9 _) |1 W: Dfirm, Exponent Inc., found no link between the two. But! C% b* |, b% n- \) O( _. C
committee investigators said the testing studied only a small8 E V) |: l8 U1 S5 t- [; j
number of vehicles
! r* m6 n& A5 J$ f0 h* B, G! iTracking down an electrical problem can be far more/ n* ]0 W+ w- i6 D
difficult, expensive and time-consuming than finding a
' \+ r$ Z9 ^0 O/ Omechanical problem. Electrical problems can have more than one
4 y3 O1 G; B% ?7 _; C/ j' dsource, and they can come from inside or outside the car.7 w0 w. p0 x8 o. a \
Mechanical problems often leave clues such as physical damage,
- w. w1 T( g K) [6 k" w! Y( xwhere electronic troubles can be hidden in software or leave no. b7 L3 g% g( H
trace at all.
1 d9 [% l% e0 y. K) |House investigators who reviewed Toyota's customer call
/ M$ Z/ _4 D9 {& a7 Tdatabase found that 70 percent of the complaints of sudden- j; Q; a5 X. W/ H e. _9 `
acceleration were for vehicles that are not subject to the" l1 L, I. x- k" @+ O0 @
recalls over floor mats or sticky pedals.
' e0 x: q) Z4 |( [3 `& N WRep. Bart Stupak, D-Mich., chairman of the subcommittee,
6 ^5 D- Z2 ~5 {9 g) |said Toyota "misled the American public by saying that they and% U3 ]+ D1 }8 d3 R% B" ^
other independent sources had thoroughly analyzed the6 X- G1 F$ \$ L* Q
electronics systems and eliminated electronics as a possible- @, h+ Q5 p9 A4 E7 [
cause of sudden unintended acceleration when, in fact, the only
2 P; P/ R) |4 w' Bsuch review was a flawed study conducted by a company retained8 g( t9 F' y$ Z; p/ U
by Toyota's lawyers."
& g, _3 X2 J# f! ^( ?8 p2 qLentz apologized anew for the company's slow handling of
4 A# Q$ F6 p1 Dproblems. "We have not lived up to the high standards our
+ G) |+ l w9 N$ Y0 J1 Zcustomers and the public have come to expect from Toyota," he& p, \1 t9 u) F5 o, a; b1 J
said.
2 U |2 i' f, v* f% e"Put simply, it has taken us too long to come to grips with
/ e# p( w* A3 {1 `1 H% da rare but serious set of safety issues, despite all of our: o$ l9 F% n+ v* e8 F/ W
good faith efforts," said Lentz, president and chief operating
) c' Y/ u* h; L6 r+ A9 U. L' Wofficer of Toyota Motor Sales USA. Inc.5 u' M- A1 g I6 Y- I: G- m% f
Separately, among hundreds of Toyota dealers lobbying
, p1 J9 W" E* r7 x6 Dmembers of Congress Tuesday, there seemed to be widespread$ Q# M! |- s! I/ S
rancor toward a federal government they view as picking on the* _) X+ j* g! p7 s
automaker, at least in part because of the government's% J- D/ O1 t. `, q+ t3 o
investment of billions of dollars in General Motors and) n: [- W' z, Z# v" `0 C" F' J5 W
Chrysler.
. i* {/ ~0 B0 F- }$ D"That's hard for me as a citizen to understand why my tax
) |8 C- z- l# y: bdollars are going in that direction," Paul Atkinson, a
& F0 | z5 l1 ?9 cHouston-area Toyota dealer, said at a news conference that also
9 K) G. u! w1 B7 f8 F6 X0 R( Iserved as a pep rally for the visiting dealers. "To compete
. P% L S6 o( } c6 T( @' @with the government as an individual entrepreneur is pretty B3 L3 v' C9 f3 O& ~' O
tough."
2 m. a4 V( U; N. M: d# v---9 O- U( s6 e+ _4 Y: L$ Q! }" h) ^/ W
Associated Press writers Alan Fram, Stephen Manning and Tom: o, c% e, \1 G2 h# d
Raum in Washington and Tom Krisher in Detroit contributed to; @0 U. [: n+ J* g
this story.
8 {; I. b c, Z+ ]1 R& I: ?% T# R# X/ x0 D& `$ j5 T
-0- Feb/23/2010 21:04 GMT |
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