Receptionist

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Receptionist

The YWCA is recruiting a Receptionist.  The Front Desk is the central point for internal and external communications for all departments, programs and events. A sound understanding of overall activity of the agency is essential. This is a position that requires strong customer service skills, as it works collaboratively with staff and volunteers to provide the best possible information and assistance.

Job Duties/Responsibilities:
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8 f* U' {4 M: R* u; r. N9 F/ h4 [Reception
8 R* ?& n% O7 Z; r- P•        Greet and provide assistance to incoming visitors
•        Answer multi line telephone system
- k' ^, H5 D, T+ K+ J# c3 d•        Receive and distribute mail and deliveries
•        Arrange courier services for all departments
% K  n; r+ B2 P4 \- F! D•        Oversee Y-Knit program; provide support to its volunteers
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, h; H/ i0 A+ IAdministration
( w; |! |% c# I  [- t•        Receive sort and distribute mail and packages; post outgoing mail
•        Sort and distribute mail and deliveries
. L+ \! L; R2 [- X•        Provide clerical support (e.g. word processing, data entry,         photocopying, faxing, e-mailing, printing labels, mail-outs, and filing) to         all departments of the agency
•        Update and maintain databases as assigned, including those for Fund         Development and Administration
6 @) x$ w8 d7 |- F: B8 m5 Q% f•        Assist with task management for administrative volunteers
•        Create monthly staff bulletin and prepare for distribution
) c- m7 m* G  m8 _9 l& X1 l•        Assist Business department with weekly bank deposit and processing         payments
: c3 n3 i9 D1 _, z  u•        Assemble and forward information packets as requested

Registrar
! D5 t4 k3 [  t- n8 ^# I•        Accept and process registrations for participants or attendees at various special events and staff training
$ v4 G' g, `' O•        Process payments for ticket orders and registrations
•        Assist YoWoChAs Outdoor Education Registration as required
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  p! m* Z9 u( K: E, v5 e% f5 RQualifications:

•        Minimum 2 years office experience in areas related to office reception, and office procedures
7 I5 t2 g, K- v6 ?6 `* i, m•        Experience and proficiency in Microsoft Office including Word, Excel, and PowerPoint.
$ t) p, Y. g2 n. [+ _# ~•        Skill in Desktop publishing is an asset
- U. g' `: E7 Y9 c•        Excellent verbal and written communications skills
( z, g& L8 t) [5 X6 G•        Mindful of need for accuracy, detail and discretion
•        Able to interact in a positive manner with diverse population
! j. ~6 T& T' w  p•        Strong customer-service skills
•        Strength in multitasking, prioritizing, and meeting deadlines
•        Able to work independently

Closing Date: July 13, 2009

4 |) x; W; Z  g% w$ A; ^+ ePlease forward your resume to:
" P6 J, }7 H+ z$ ]6 f7 a/ H6 H$ VYWCA Edmonton
/ z3 v- P! C1 k6 s3 Z8 l2 ?Recruitment Coordinator
* J+ R* F! ~2 L7 O) t+ ]100, 10350 – 124 Street
Edmonton, AB
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E-mail:  recruitment@ywcaofedmonton.org
+ K8 d* q% ~6 e. TFax:  (780) 425-7467
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Telephone:  (780) 423-9922

Website:  www.ywcaofedmonton.org