Receptionist

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Receptionist
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8 I1 x9 K: b, [, I3 I: @, NThe YWCA is recruiting a Receptionist.  The Front Desk is the central point for internal and external communications for all departments, programs and events. A sound understanding of overall activity of the agency is essential. This is a position that requires strong customer service skills, as it works collaboratively with staff and volunteers to provide the best possible information and assistance.

3 V5 E2 H, ^4 `1 WJob Duties/Responsibilities:
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5 S! B. U' @3 r6 |  FReception
•        Greet and provide assistance to incoming visitors
•        Answer multi line telephone system
! v/ `- u( T8 g( O  @" x9 ^, }•        Receive and distribute mail and deliveries
; @6 `% e  I# V* z; G+ l•        Arrange courier services for all departments
& @/ b; ]' v( X" J+ [- I•        Oversee Y-Knit program; provide support to its volunteers
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Administration
•        Receive sort and distribute mail and packages; post outgoing mail
•        Sort and distribute mail and deliveries
3 h9 W0 v" F. s9 S/ X1 L•        Provide clerical support (e.g. word processing, data entry,         photocopying, faxing, e-mailing, printing labels, mail-outs, and filing) to         all departments of the agency
•        Update and maintain databases as assigned, including those for Fund         Development and Administration
- i3 v9 A, ~, n. W, K4 c0 H- m•        Assist with task management for administrative volunteers
•        Create monthly staff bulletin and prepare for distribution
•        Assist Business department with weekly bank deposit and processing         payments
•        Assemble and forward information packets as requested
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' F4 V- e7 m+ |Registrar
) D+ L: e% n0 M( c! R. p) \1 @! D% ]•        Accept and process registrations for participants or attendees at various special events and staff training
•        Process payments for ticket orders and registrations
: j: L& P+ n- H! H•        Assist YoWoChAs Outdoor Education Registration as required


Qualifications:
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3 k2 a7 _" h4 g. J0 z% G4 f- h•        Minimum 2 years office experience in areas related to office reception, and office procedures
: }) g' c4 \0 b! h: E$ H1 x6 z•        Experience and proficiency in Microsoft Office including Word, Excel, and PowerPoint.
: R" X+ y2 Q, {" R; R0 _/ U•        Skill in Desktop publishing is an asset
•        Excellent verbal and written communications skills
•        Mindful of need for accuracy, detail and discretion
' V0 u) m, i) \) |" @•        Able to interact in a positive manner with diverse population
* q0 l4 w( T4 ]/ M•        Strong customer-service skills
; ^, L# Y9 Q+ [' @•        Strength in multitasking, prioritizing, and meeting deadlines
0 s" U- x& j) `7 l' n. {; C•        Able to work independently
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6 A+ o/ x; H6 B' N* k1 PClosing Date: July 13, 2009

) U% J6 f3 F. dPlease forward your resume to:
4 Q$ J( J# o" n5 a  a  r7 WYWCA Edmonton
: U+ J' Y' z+ A8 rRecruitment Coordinator
8 k1 d7 r& w" N" ]/ t5 d- E$ @# n100, 10350 – 124 Street
Edmonton, AB
T5N 3V9

- n% a# o2 \; ~+ DE-mail:  recruitment@ywcaofedmonton.org
9 X- e' h2 }$ s/ n* X. EFax:  (780) 425-7467

Telephone:  (780) 423-9922

Website:  www.ywcaofedmonton.org