Receptionist

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Receptionist

% e( P% `$ n1 p/ C) p! [$ S8 AThe YWCA is recruiting a Receptionist.  The Front Desk is the central point for internal and external communications for all departments, programs and events. A sound understanding of overall activity of the agency is essential. This is a position that requires strong customer service skills, as it works collaboratively with staff and volunteers to provide the best possible information and assistance.
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Job Duties/Responsibilities:
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8 Q9 k6 H# G0 P2 \+ |Reception
•        Greet and provide assistance to incoming visitors
/ @8 {$ k/ B) |/ A; d3 y, ~& n•        Answer multi line telephone system
•        Receive and distribute mail and deliveries
•        Arrange courier services for all departments
- V  `& X* f7 L! i/ ^+ ~•        Oversee Y-Knit program; provide support to its volunteers
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$ N5 |* A, E; I, f0 L# ~7 B: XAdministration
•        Receive sort and distribute mail and packages; post outgoing mail
•        Sort and distribute mail and deliveries
•        Provide clerical support (e.g. word processing, data entry,         photocopying, faxing, e-mailing, printing labels, mail-outs, and filing) to         all departments of the agency
' l3 _+ X" V6 Q+ l/ L4 @( _•        Update and maintain databases as assigned, including those for Fund         Development and Administration
•        Assist with task management for administrative volunteers
0 o% g# D3 F4 k: q6 x. P•        Create monthly staff bulletin and prepare for distribution
•        Assist Business department with weekly bank deposit and processing         payments
•        Assemble and forward information packets as requested

2 [. g. c( y- s# w7 \0 w% LRegistrar
•        Accept and process registrations for participants or attendees at various special events and staff training
•        Process payments for ticket orders and registrations
3 [0 r5 o: u: m. T* F•        Assist YoWoChAs Outdoor Education Registration as required


Qualifications:
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" Z) q6 M# F. I8 S, A+ Y! F- o. v•        Minimum 2 years office experience in areas related to office reception, and office procedures
•        Experience and proficiency in Microsoft Office including Word, Excel, and PowerPoint.
•        Skill in Desktop publishing is an asset
•        Excellent verbal and written communications skills
•        Mindful of need for accuracy, detail and discretion
* ?9 q0 C! @1 j% n•        Able to interact in a positive manner with diverse population
•        Strong customer-service skills
& I) Z3 I+ u* q•        Strength in multitasking, prioritizing, and meeting deadlines
•        Able to work independently

Closing Date: July 13, 2009

/ r! T' l: c5 \% ?5 TPlease forward your resume to:
( A/ k& ^, [2 J1 E) CYWCA Edmonton
( Y$ v! q- q. u/ M& {Recruitment Coordinator
! J. E* M! `& Q! {- H7 Y3 S100, 10350 – 124 Street
Edmonton, AB
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0 s2 ^- X" R0 R! N9 b. wE-mail:  recruitment@ywcaofedmonton.org
( N+ y# L, a% ^3 gFax:  (780) 425-7467
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* k4 A. l  O; H3 e# o9 zTelephone:  (780) 423-9922
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+ I9 B) l3 h0 BWebsite:  www.ywcaofedmonton.org