Receptionist

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Receptionist
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. }$ y. x0 I6 y; u; c( f5 E3 dThe YWCA is recruiting a Receptionist.  The Front Desk is the central point for internal and external communications for all departments, programs and events. A sound understanding of overall activity of the agency is essential. This is a position that requires strong customer service skills, as it works collaboratively with staff and volunteers to provide the best possible information and assistance.
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Job Duties/Responsibilities:
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4 d1 w! m2 ^/ [9 F7 fReception
•        Greet and provide assistance to incoming visitors
•        Answer multi line telephone system
# J: S% x: d, h" c$ T$ Q•        Receive and distribute mail and deliveries
•        Arrange courier services for all departments
•        Oversee Y-Knit program; provide support to its volunteers

Administration
•        Receive sort and distribute mail and packages; post outgoing mail
•        Sort and distribute mail and deliveries
0 c4 K$ h( u$ y& T: c# D; \; K' S- I•        Provide clerical support (e.g. word processing, data entry,         photocopying, faxing, e-mailing, printing labels, mail-outs, and filing) to         all departments of the agency
•        Update and maintain databases as assigned, including those for Fund         Development and Administration
8 G/ C+ x' e1 ]; {0 i: ?2 V•        Assist with task management for administrative volunteers
/ r& E+ K" N/ {& U! @7 s3 P, Q( L•        Create monthly staff bulletin and prepare for distribution
•        Assist Business department with weekly bank deposit and processing         payments
•        Assemble and forward information packets as requested
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Registrar
& K: Y8 @! q7 Q# |•        Accept and process registrations for participants or attendees at various special events and staff training
•        Process payments for ticket orders and registrations
9 L+ I. x) d) f•        Assist YoWoChAs Outdoor Education Registration as required


Qualifications:

•        Minimum 2 years office experience in areas related to office reception, and office procedures
•        Experience and proficiency in Microsoft Office including Word, Excel, and PowerPoint.
•        Skill in Desktop publishing is an asset
•        Excellent verbal and written communications skills
4 `( l* c* C. N; _( A•        Mindful of need for accuracy, detail and discretion
•        Able to interact in a positive manner with diverse population
- |; V8 \8 q& M, @% k; r4 y•        Strong customer-service skills
•        Strength in multitasking, prioritizing, and meeting deadlines
. ~7 ]* A8 B1 }8 U( [•        Able to work independently

Closing Date: July 13, 2009

Please forward your resume to:
YWCA Edmonton
2 K+ k+ o" K5 r2 S3 URecruitment Coordinator
100, 10350 – 124 Street
Edmonton, AB
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E-mail:  recruitment@ywcaofedmonton.org
5 g" K, T: s4 \9 z" c' m9 ^Fax:  (780) 425-7467

1 o% l8 }$ ^* m, b- J# wTelephone:  (780) 423-9922
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Website:  www.ywcaofedmonton.org