Receptionist

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Receptionist
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* x8 k; U* c$ F3 l# Z. O* W* D/ qThe YWCA is recruiting a Receptionist.  The Front Desk is the central point for internal and external communications for all departments, programs and events. A sound understanding of overall activity of the agency is essential. This is a position that requires strong customer service skills, as it works collaboratively with staff and volunteers to provide the best possible information and assistance.

Job Duties/Responsibilities:

/ Q$ J- t" @8 D6 XReception
•        Greet and provide assistance to incoming visitors
- g2 n: o2 |1 j; S! x•        Answer multi line telephone system
" \9 @; v3 d7 F* _; w•        Receive and distribute mail and deliveries
, c! E) ?! p' Z! S•        Arrange courier services for all departments
•        Oversee Y-Knit program; provide support to its volunteers

( k0 t! t  P. {* W4 V3 ~Administration
8 A! `! m3 J9 G% @9 E" {•        Receive sort and distribute mail and packages; post outgoing mail
7 Q2 c$ G9 _  V/ Z•        Sort and distribute mail and deliveries
•        Provide clerical support (e.g. word processing, data entry,         photocopying, faxing, e-mailing, printing labels, mail-outs, and filing) to         all departments of the agency
•        Update and maintain databases as assigned, including those for Fund         Development and Administration
& ]! b; C* y7 K" p•        Assist with task management for administrative volunteers
•        Create monthly staff bulletin and prepare for distribution
, v# p( R2 n* o•        Assist Business department with weekly bank deposit and processing         payments
•        Assemble and forward information packets as requested

Registrar
•        Accept and process registrations for participants or attendees at various special events and staff training
•        Process payments for ticket orders and registrations
3 I( ?! V& G0 C, f& f•        Assist YoWoChAs Outdoor Education Registration as required

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Qualifications:
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•        Minimum 2 years office experience in areas related to office reception, and office procedures
2 R* B& S7 J% O•        Experience and proficiency in Microsoft Office including Word, Excel, and PowerPoint.
•        Skill in Desktop publishing is an asset
•        Excellent verbal and written communications skills
•        Mindful of need for accuracy, detail and discretion
•        Able to interact in a positive manner with diverse population
) R* Y5 P. Y$ v( w. B/ k. m•        Strong customer-service skills
•        Strength in multitasking, prioritizing, and meeting deadlines
: @9 [! l/ k# t) i•        Able to work independently
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1 _$ F/ J% t) Y: [/ rClosing Date: July 13, 2009

Please forward your resume to:
YWCA Edmonton
; v* v6 d! s) b% I% `6 g9 y$ J$ TRecruitment Coordinator
# n" K/ y- u4 e1 l/ K0 e) D/ J100, 10350 – 124 Street
5 R. k* W* c7 m4 xEdmonton, AB
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E-mail:  recruitment@ywcaofedmonton.org
Fax:  (780) 425-7467

: L" H8 `+ {! uTelephone:  (780) 423-9922

, ~' r: Q' w, [9 C* x: }4 h0 ~# }Website:  www.ywcaofedmonton.org