Receptionist

又见炊烟

Receptionist
- C* d# W& K9 o2 G
The YWCA is recruiting a Receptionist.  The Front Desk is the central point for internal and external communications for all departments, programs and events. A sound understanding of overall activity of the agency is essential. This is a position that requires strong customer service skills, as it works collaboratively with staff and volunteers to provide the best possible information and assistance.

Job Duties/Responsibilities:
/ q: L* x( P( u, W$ D% S
* T# H: T' U9 O1 l( nReception
8 x+ R" N. P( E0 M•        Greet and provide assistance to incoming visitors
•        Answer multi line telephone system
- P% H4 B  [( ~: T•        Receive and distribute mail and deliveries
( ~# g4 X# |/ k) V8 j$ S  h•        Arrange courier services for all departments
. \4 u; o% p1 j3 N9 g2 e$ }9 z, [•        Oversee Y-Knit program; provide support to its volunteers

Administration
  Q3 ~! _! E4 T, H•        Receive sort and distribute mail and packages; post outgoing mail
/ k; s- p  G* ^1 o4 y$ c% ?•        Sort and distribute mail and deliveries
•        Provide clerical support (e.g. word processing, data entry,         photocopying, faxing, e-mailing, printing labels, mail-outs, and filing) to         all departments of the agency
•        Update and maintain databases as assigned, including those for Fund         Development and Administration
•        Assist with task management for administrative volunteers
  i4 l2 e! ]9 [: o1 y•        Create monthly staff bulletin and prepare for distribution
•        Assist Business department with weekly bank deposit and processing         payments
•        Assemble and forward information packets as requested
) B7 v5 n7 F- ~' r: L( M
Registrar
1 \8 D" V! ^. K/ I# l$ U•        Accept and process registrations for participants or attendees at various special events and staff training
6 N$ C8 H- l6 N; Y1 h6 U•        Process payments for ticket orders and registrations
8 T2 }' N1 Q" w) z# s•        Assist YoWoChAs Outdoor Education Registration as required

( c$ P) g1 \4 j2 R
Qualifications:

•        Minimum 2 years office experience in areas related to office reception, and office procedures
: U3 K' t3 t  w7 ^6 d4 Z•        Experience and proficiency in Microsoft Office including Word, Excel, and PowerPoint.
•        Skill in Desktop publishing is an asset
•        Excellent verbal and written communications skills
* d9 m/ [+ l: K8 d) ?•        Mindful of need for accuracy, detail and discretion
! t& U9 l5 _( B3 z& Q  V•        Able to interact in a positive manner with diverse population
•        Strong customer-service skills
•        Strength in multitasking, prioritizing, and meeting deadlines
•        Able to work independently

Closing Date: July 13, 2009
' T& |# e0 d, J' K/ d& S  l3 h
Please forward your resume to:
YWCA Edmonton
$ u* D5 V5 s# E; J# {' v9 |Recruitment Coordinator
! v; J' Y/ j$ V1 r9 ?100, 10350 – 124 Street
Edmonton, AB
T5N 3V9
( }+ k2 ~0 G; ~1 I
E-mail:  recruitment@ywcaofedmonton.org
Fax:  (780) 425-7467
3 b' ]( H8 Y$ d9 {$ y' t* X
Telephone:  (780) 423-9922
3 @- L7 o4 v5 }" U' `# m" M) j
, L; T4 o1 m  X: k/ X3 {; AWebsite:  www.ywcaofedmonton.org