Receptionist

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Receptionist

/ K+ Q; c8 t& S9 `$ i* D# I' AThe YWCA is recruiting a Receptionist.  The Front Desk is the central point for internal and external communications for all departments, programs and events. A sound understanding of overall activity of the agency is essential. This is a position that requires strong customer service skills, as it works collaboratively with staff and volunteers to provide the best possible information and assistance.

Job Duties/Responsibilities:
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5 J0 _3 r9 t/ k9 E+ [- [; }Reception
9 o1 L( c8 d9 u+ a) ?/ z•        Greet and provide assistance to incoming visitors
•        Answer multi line telephone system
/ r$ y3 p5 j9 [3 l% |) r•        Receive and distribute mail and deliveries
•        Arrange courier services for all departments
•        Oversee Y-Knit program; provide support to its volunteers

Administration
•        Receive sort and distribute mail and packages; post outgoing mail
$ @* d8 Q7 w  U$ [3 h4 X* B•        Sort and distribute mail and deliveries
•        Provide clerical support (e.g. word processing, data entry,         photocopying, faxing, e-mailing, printing labels, mail-outs, and filing) to         all departments of the agency
/ d' Q) {- v7 V* M) x0 ~6 B7 J•        Update and maintain databases as assigned, including those for Fund         Development and Administration
) l5 b. j! i% K+ B& [! e) E7 @•        Assist with task management for administrative volunteers
; s* V0 p: t; R) _" u3 ?•        Create monthly staff bulletin and prepare for distribution
•        Assist Business department with weekly bank deposit and processing         payments
•        Assemble and forward information packets as requested

Registrar
•        Accept and process registrations for participants or attendees at various special events and staff training
% ]( N6 ?- U. Y2 l8 p•        Process payments for ticket orders and registrations
•        Assist YoWoChAs Outdoor Education Registration as required


Qualifications:

•        Minimum 2 years office experience in areas related to office reception, and office procedures
•        Experience and proficiency in Microsoft Office including Word, Excel, and PowerPoint.
' A0 I3 l  N1 D+ I- g4 r•        Skill in Desktop publishing is an asset
! ^9 l8 p( c1 q* k•        Excellent verbal and written communications skills
•        Mindful of need for accuracy, detail and discretion
$ W) K$ k! V' }$ ]) v•        Able to interact in a positive manner with diverse population
•        Strong customer-service skills
. w& k: b: u- D. G0 {* P•        Strength in multitasking, prioritizing, and meeting deadlines
•        Able to work independently

Closing Date: July 13, 2009

* E) T' @! g" A! [1 RPlease forward your resume to:
YWCA Edmonton
3 I3 p2 t# m9 a, ]$ f& \! |, ]Recruitment Coordinator
) p5 O' p7 F- Q( ~& d100, 10350 – 124 Street
Edmonton, AB
T5N 3V9
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+ w) l! e9 A6 K+ V* @1 g5 s& ~& ]E-mail:  recruitment@ywcaofedmonton.org
Fax:  (780) 425-7467
3 J9 p: V% L; {+ J! P& ?1 w
+ H. h+ A; s  |3 zTelephone:  (780) 423-9922

$ a2 l, z: s+ ~. S+ k! ]Website:  www.ywcaofedmonton.org