Help Desk Analyst (ADV114)

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Position Title: Help Desk Analyst (ADV114)
8 f2 c" N5 r; B: ?2 _Job Description/Duties: TELUS has immediate opportunities for Help Desk Analysts. As a member of the National Services Support Help Desk, you will deliver technical and non-technical solutions to our voice and internet customers. Utilizing the latest technologies, you will use your strong communication skills and superior trouble-shooting abilities to provide effective solutions. You will be operating in a fast-paced Call Centre with operations spanning 24 hours a day, 7 days a week. If you are interested in joining a dynamic area of TELUS and possess demonstrated knowledge of the Internet including knowledge of PCs, TCP/IP, Dial-up and ADSL, combined with strong problem-solving and trouble-shooting skills, excellent communication skills and the ability to contribute to a high performing team, we would love to hear from you! TELUS offers a competitive starting salary of $15.74/hour, paid training at no cost, as well as ongoing development and career pathing opportunities.  
) P" ~. k+ V& w% K5 ]/ sQualifications: Demonstrated knowledge of the Internet including knowledge of PCs, TCP/IP, Dial-up and ADSL, combined with strong problem-solving and trouble-shooting skills, excellent communication skills and the ability to contribute to a high performing team
' m' q4 Y8 I9 ~6 V0 @$ S% [7 P- _Location: Edmonton
Duration:  
Job Type: PART TIME/FULL TIME
, M& n$ R0 O3 ^$ @& D7 ~" TPositions Available: 1
Hours per week: 25-40
Position Start Date: Immediate Opening
Application Deadline: Jun 30, 2005
Remuneration: Salary/month -or- Hourly
5 _, I+ v9 n9 y5 t$ gMin:    Rate: 15.74
- B' k. K! o& }, G3 `+ kMax:        
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' _) p; v# f' z& e4 VApplication Instructions: To apply for this exciting opportunity, visit our website at www.telus.com, go to About TELUS, Careers and complete an on-line application for Help Desk Analyst, Posting ADV114.
6 b. t" E1 \$ n9 Q2 X4 UNotes:  

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- |1 {: N5 c- Q6 m. HEmployer: TELUS
Branch: HUMAN RESOURCES
4 U% `: r) k8 N$ G' R1 b' a5 BAddress: 1N - 10020 100 ST
City: EDMONTON
Province: AB
Postal Code: T5J 0N5
Web Address: http://www.telus.com
Contact: JONELLE PALAFOX
9 o2 T) I5 l. }7 U# LContact Title: RECRUITMENT COORDINATOR
, `) }5 b: ?; B+ CFax:  
& ?9 O1 |. B+ k) r/ a3 f, vEmail Address: