Help Desk Analyst (ADV114)

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Position Title: Help Desk Analyst (ADV114)
Job Description/Duties: TELUS has immediate opportunities for Help Desk Analysts. As a member of the National Services Support Help Desk, you will deliver technical and non-technical solutions to our voice and internet customers. Utilizing the latest technologies, you will use your strong communication skills and superior trouble-shooting abilities to provide effective solutions. You will be operating in a fast-paced Call Centre with operations spanning 24 hours a day, 7 days a week. If you are interested in joining a dynamic area of TELUS and possess demonstrated knowledge of the Internet including knowledge of PCs, TCP/IP, Dial-up and ADSL, combined with strong problem-solving and trouble-shooting skills, excellent communication skills and the ability to contribute to a high performing team, we would love to hear from you! TELUS offers a competitive starting salary of $15.74/hour, paid training at no cost, as well as ongoing development and career pathing opportunities.  
Qualifications: Demonstrated knowledge of the Internet including knowledge of PCs, TCP/IP, Dial-up and ADSL, combined with strong problem-solving and trouble-shooting skills, excellent communication skills and the ability to contribute to a high performing team
! b' ^2 e# W$ L  K6 I' \* BLocation: Edmonton
7 x) V, C1 Q1 o( _Duration:  
7 R9 e" _9 A4 q. g$ cJob Type: PART TIME/FULL TIME
. c' \" g. D0 G! [* B4 b8 xPositions Available: 1
Hours per week: 25-40
Position Start Date: Immediate Opening
0 d3 q  K1 o: tApplication Deadline: Jun 30, 2005
Remuneration: Salary/month -or- Hourly
# [+ n5 ~; W+ ^& g& AMin:    Rate: 15.74
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- K% Q% P1 G+ g3 Q1 z: L  l9 fApplication Instructions: To apply for this exciting opportunity, visit our website at www.telus.com, go to About TELUS, Careers and complete an on-line application for Help Desk Analyst, Posting ADV114.
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( E4 F! ^% j7 h% r6 q0 a& S7 REmployer: TELUS
' i$ O* s0 m2 mBranch: HUMAN RESOURCES
Address: 1N - 10020 100 ST
# \0 r* _+ A+ v6 B: sCity: EDMONTON
6 z( @( I9 C! K3 K7 SProvince: AB
Postal Code: T5J 0N5
6 B0 |2 q, Q/ U1 n+ s3 n5 G' iWeb Address: http://www.telus.com
Contact: JONELLE PALAFOX
Contact Title: RECRUITMENT COORDINATOR
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Email Address: