Help Desk Analyst (ADV114)

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Position Title: Help Desk Analyst (ADV114)
Job Description/Duties: TELUS has immediate opportunities for Help Desk Analysts. As a member of the National Services Support Help Desk, you will deliver technical and non-technical solutions to our voice and internet customers. Utilizing the latest technologies, you will use your strong communication skills and superior trouble-shooting abilities to provide effective solutions. You will be operating in a fast-paced Call Centre with operations spanning 24 hours a day, 7 days a week. If you are interested in joining a dynamic area of TELUS and possess demonstrated knowledge of the Internet including knowledge of PCs, TCP/IP, Dial-up and ADSL, combined with strong problem-solving and trouble-shooting skills, excellent communication skills and the ability to contribute to a high performing team, we would love to hear from you! TELUS offers a competitive starting salary of $15.74/hour, paid training at no cost, as well as ongoing development and career pathing opportunities.  
Qualifications: Demonstrated knowledge of the Internet including knowledge of PCs, TCP/IP, Dial-up and ADSL, combined with strong problem-solving and trouble-shooting skills, excellent communication skills and the ability to contribute to a high performing team
Location: Edmonton
Duration:  
Job Type: PART TIME/FULL TIME
Positions Available: 1
% [% c# d$ P$ bHours per week: 25-40
7 g& i, V( k- M9 EPosition Start Date: Immediate Opening
Application Deadline: Jun 30, 2005
Remuneration: Salary/month -or- Hourly
3 ~! r4 \% N' C  E8 m8 qMin:    Rate: 15.74
, l/ E/ }' F/ s. R# D$ @8 m/ MMax:        
1 b0 B+ [- ?1 M) B9 J
3 d9 x4 G/ Y$ }3 ?! ~6 Q2 V/ E+ YApplication Instructions: To apply for this exciting opportunity, visit our website at www.telus.com, go to About TELUS, Careers and complete an on-line application for Help Desk Analyst, Posting ADV114.
Notes:  

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# y/ R- c' l5 b/ D" l3 c% `- aEmployer: TELUS
Branch: HUMAN RESOURCES
. N; {# v" M, n9 e6 p9 Z* eAddress: 1N - 10020 100 ST
City: EDMONTON
) c) J" e) \% b5 S$ G( p% v3 cProvince: AB
Postal Code: T5J 0N5
Web Address: http://www.telus.com
Contact: JONELLE PALAFOX
3 E% ?- M# o8 k' L+ I3 l5 J, f& \Contact Title: RECRUITMENT COORDINATOR
" N* T! {+ ]$ N# N! f; h8 Q! A; gFax:  
9 p2 R% U5 K( F2 _Email Address: