Help Desk Analyst (ADV114)

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Position Title: Help Desk Analyst (ADV114)
Job Description/Duties: TELUS has immediate opportunities for Help Desk Analysts. As a member of the National Services Support Help Desk, you will deliver technical and non-technical solutions to our voice and internet customers. Utilizing the latest technologies, you will use your strong communication skills and superior trouble-shooting abilities to provide effective solutions. You will be operating in a fast-paced Call Centre with operations spanning 24 hours a day, 7 days a week. If you are interested in joining a dynamic area of TELUS and possess demonstrated knowledge of the Internet including knowledge of PCs, TCP/IP, Dial-up and ADSL, combined with strong problem-solving and trouble-shooting skills, excellent communication skills and the ability to contribute to a high performing team, we would love to hear from you! TELUS offers a competitive starting salary of $15.74/hour, paid training at no cost, as well as ongoing development and career pathing opportunities.  
3 i) N  ~/ E# DQualifications: Demonstrated knowledge of the Internet including knowledge of PCs, TCP/IP, Dial-up and ADSL, combined with strong problem-solving and trouble-shooting skills, excellent communication skills and the ability to contribute to a high performing team
) `9 S0 h! z. ~- {Location: Edmonton
8 x/ M  I9 o" h6 lDuration:  
Job Type: PART TIME/FULL TIME
0 L" k. U# s/ }% D1 a$ b8 H% M' t- p* [Positions Available: 1
Hours per week: 25-40
0 u, J8 W( M* O1 e. fPosition Start Date: Immediate Opening
Application Deadline: Jun 30, 2005
Remuneration: Salary/month -or- Hourly
Min:    Rate: 15.74
Max:        
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% p; @  I+ M6 S! \4 ]' c1 ZApplication Instructions: To apply for this exciting opportunity, visit our website at www.telus.com, go to About TELUS, Careers and complete an on-line application for Help Desk Analyst, Posting ADV114.
Notes:  
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8 ^  Y3 }6 ~" G5 _5 W8 R& JEmployer: TELUS
+ C( L: ~# ?# |Branch: HUMAN RESOURCES
# f1 _" w. [* C9 V, c, @Address: 1N - 10020 100 ST
9 w2 _. c+ F9 ^) NCity: EDMONTON
Province: AB
: Z7 E# t# e. L  U* nPostal Code: T5J 0N5
9 H. j5 [, M2 A; |, r( R; eWeb Address: http://www.telus.com
Contact: JONELLE PALAFOX
! J( Y' D1 K$ }* nContact Title: RECRUITMENT COORDINATOR
8 R8 Z' i/ k$ d* V0 w% qFax:  
Email Address: