Help Desk Analyst (ADV114)

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Position Title: Help Desk Analyst (ADV114)
Job Description/Duties: TELUS has immediate opportunities for Help Desk Analysts. As a member of the National Services Support Help Desk, you will deliver technical and non-technical solutions to our voice and internet customers. Utilizing the latest technologies, you will use your strong communication skills and superior trouble-shooting abilities to provide effective solutions. You will be operating in a fast-paced Call Centre with operations spanning 24 hours a day, 7 days a week. If you are interested in joining a dynamic area of TELUS and possess demonstrated knowledge of the Internet including knowledge of PCs, TCP/IP, Dial-up and ADSL, combined with strong problem-solving and trouble-shooting skills, excellent communication skills and the ability to contribute to a high performing team, we would love to hear from you! TELUS offers a competitive starting salary of $15.74/hour, paid training at no cost, as well as ongoing development and career pathing opportunities.  
Qualifications: Demonstrated knowledge of the Internet including knowledge of PCs, TCP/IP, Dial-up and ADSL, combined with strong problem-solving and trouble-shooting skills, excellent communication skills and the ability to contribute to a high performing team
7 i. ?0 R& \# b# @5 tLocation: Edmonton
( n, {- C$ R5 {: e' [% QDuration:  
Job Type: PART TIME/FULL TIME
Positions Available: 1
Hours per week: 25-40
/ S! H1 M  @" p1 Z8 yPosition Start Date: Immediate Opening
. g+ G, A1 _6 i+ V, NApplication Deadline: Jun 30, 2005
& E( O  ]* V5 r8 H; RRemuneration: Salary/month -or- Hourly
Min:    Rate: 15.74
Max:        
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* S4 f+ m8 }% {: o5 P: G0 `Application Instructions: To apply for this exciting opportunity, visit our website at www.telus.com, go to About TELUS, Careers and complete an on-line application for Help Desk Analyst, Posting ADV114.
7 K: ]7 \( B( A9 eNotes:  
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* b  j' z0 |! }3 h2 UEmployer: TELUS
* W+ Z6 Y+ z; \6 Z) t. NBranch: HUMAN RESOURCES
Address: 1N - 10020 100 ST
, j# z; o9 l1 |* u; w& aCity: EDMONTON
Province: AB
Postal Code: T5J 0N5
3 Y9 K& ^, i3 ]# I/ |6 OWeb Address: http://www.telus.com
Contact: JONELLE PALAFOX
/ D# O, k8 k; h) O& o& _7 v! W$ TContact Title: RECRUITMENT COORDINATOR
Fax:  
Email Address: