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Position Title: Help Desk Analyst (ADV114) 5 V. `; T5 f3 W
Job Description/Duties: TELUS has immediate opportunities for Help Desk Analysts. As a member of the National Services Support Help Desk, you will deliver technical and non-technical solutions to our voice and internet customers. Utilizing the latest technologies, you will use your strong communication skills and superior trouble-shooting abilities to provide effective solutions. You will be operating in a fast-paced Call Centre with operations spanning 24 hours a day, 7 days a week. If you are interested in joining a dynamic area of TELUS and possess demonstrated knowledge of the Internet including knowledge of PCs, TCP/IP, Dial-up and ADSL, combined with strong problem-solving and trouble-shooting skills, excellent communication skills and the ability to contribute to a high performing team, we would love to hear from you! TELUS offers a competitive starting salary of $15.74/hour, paid training at no cost, as well as ongoing development and career pathing opportunities.
# C d8 N" t( n0 G, Q" g! OQualifications: Demonstrated knowledge of the Internet including knowledge of PCs, TCP/IP, Dial-up and ADSL, combined with strong problem-solving and trouble-shooting skills, excellent communication skills and the ability to contribute to a high performing team . x* z ?* z+ D2 T# [
Location: Edmonton
5 g( O6 ]! ]2 F4 o2 x: u8 ]4 zDuration:
' V& C# F& d" F/ Z6 sJob Type: PART TIME/FULL TIME
5 _9 e) s9 X; c% x7 T9 r) iPositions Available: 1 ) ~2 a6 ?+ D7 G/ i
Hours per week: 25-40 6 q, I! r/ |9 n/ z8 b% j
Position Start Date: Immediate Opening
6 s! J4 I( j" P: uApplication Deadline: Jun 30, 2005
) f, a# Y P) O# |+ oRemuneration: Salary/month -or- Hourly 6 O) K6 L' C7 A5 l4 d1 w' p
Min: Rate: 15.74
' j) K4 M j4 f( N# g/ c( u. D9 fMax:
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Application Instructions: To apply for this exciting opportunity, visit our website at www.telus.com, go to About TELUS, Careers and complete an on-line application for Help Desk Analyst, Posting ADV114. & _: y* W9 q$ k4 ~: R+ g* b6 U/ _; L* N
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Employer: TELUS ! Q4 Y* p2 y. a$ u
Branch: HUMAN RESOURCES
; g; V$ r! Y+ p W, i; g, bAddress: 1N - 10020 100 ST
% B6 `1 T. V4 o+ X! c1 W7 Y2 S3 hCity: EDMONTON # ^2 ?+ e& V( P! n
Province: AB - x+ K# o: o+ z/ \- \# L4 d, x6 e
Postal Code: T5J 0N5 0 B1 E& _5 I6 I! V. R9 l% x; J& ^1 ~
Web Address: http://www.telus.com 6 v; i* W% Z9 M& }' S" x! D
Contact: JONELLE PALAFOX & a, D8 C. P* z, `' u/ @0 I
Contact Title: RECRUITMENT COORDINATOR , d) l/ X6 O9 P
Fax:
* o# |4 N) v% d! a3 C* @" b$ ZEmail Address: |
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